Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5808

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

-2points

0out of 2found this answer helpful.

Question

Control Google Sync

How do i sync my Google contacts but only upload them to the phone. I don't want them on the website. You may ask why? well i have 2 accounts and i don't want contacts added to the second account without my control but i do want anything i have on my second Google account on my phone.

Tags: gmail

asked 1 year, 4 months ago

Username

chrstauffe

USA

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5789

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

How do I switch my texting settings from Samsung back to Android?

I was messing around with my text settings and clicked the little gear/flower looking icon and changed the text settings from android to samsung to see the difference, realized i didnt like it as much but when I clicked the gear/flower icon again it didnt give the the option to go back to android...how do I return back to that setting?

Tags: messaging

asked 1 year, 4 months ago

Username

shcollin

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hello,

Please refer to the link below for a tutorial on this topic.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5794

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 4 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

How do I delete email without deleting it on my home pc?

Also, how do I delete a text draft?
How do I sync my phone with my computer? I have windows vista.

asked 1 year, 4 months ago

Username

mekaus

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5790

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

can I make notification sound for sms longer? If not is there an app for it? Also can I silence notification sounds without silencing ring and sms?

asked 1 year, 4 months ago

Username

lauraloo

USA Illinois

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 4 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

Question

where can i get an adb driver?

asked 1 year, 4 months ago

Username

boosted240sx

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Top 10 Contributor

answered 1 year, 4 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

Question

Can't receive or send text messages on my Galaxy S II Skyrocket

asked 1 year, 4 months ago

Username

Swimmer1

Tucson AZ

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

how do I save photos to my mini sd card?

Tags: saving photos

asked 1 year, 4 months ago

Username

jschlei

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, pictures are automatically stored within your designated storage location. If no microSD is installed, all pictures are stored on the Phone

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5795#cam-settings

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

How do you delete the web history, cookies, and temp Internet files? On the skyrocket.

asked 1 year, 4 months ago

Username

Widdisonplumbing

Home

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5786

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

How can I mark muliple emails as "read"

How can I mark multiple emails as "read" or "delete" using Samsung email client?

Tags: email, multi-select, multiple, select

asked 1 year, 4 months ago

Username

izarkhin

-2points

0out of 2found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5790

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

how to get music from computer to my phone

asked 1 year, 4 months ago

Username

annie9877

KC Missouri

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5802

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

how do i listen to my voicemail greeting?

asked 1 year, 4 months ago

Username

jim37204

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

how do you turn the cellular data off so you can only use wifi?

asked 1 year, 4 months ago

Username

shain

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5793

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

How can I select and then delete multiple emails on the Galaxy IIS?

Tags: emails, multiple deletions

asked 1 year, 4 months ago

Username

ChiefP

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 3 months ago

Username

Samsung10

-1point

0out of 1found this answer helpful.

Question

how to to transfer data between Samsung tablet and Samsung Sky Rocket phone?

I own a Samsung Galaxy 10.1 tablet and Sky Rocket phone from AT&T. How can I transfer files, music, video, documents, etc back-n-forth.

asked 1 year, 4 months ago

Username

Moende

Wentzville, MO

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Samsung USB cable - transfer via mass storage.

Top 10 Contributor

answered 1 year, 3 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

When can I expect an Android 4.0 upgrade for this device?

asked 1 year, 4 months ago

Username

Locolouie

California

+1point

1out of 1found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.

At this time, we are not permitted to speculate on unreleased products or firmware updates on Samsung products.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

Have a good day!

Samsung Technical Support

Top 10 Contributor

answered 1 year, 3 months ago

Username

Samsung10

-2points

0out of 2found this answer helpful.

Question

How do I delete emails on my Skyrocket without them also being automatically deleted on my desktop?

asked 1 year, 4 months ago

Username

Ben7291

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 3 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

how do I sync my contacts and caloendar from outlook 2010, not exchange

asked 1 year, 4 months ago

Username

MIB5308

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5790#C

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 3 months ago

Username

SamsungSupport9

-1point

0out of 1found this answer helpful.

Question

How to put music on my phone through my computer?

The computer says the driver for the phone is unidentifiable, and it doesn't have a CDC number.

asked 1 year, 4 months ago

Username

aprosss

Houma

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5802

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 3 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

how do i get contacts and schedules from NPS to PC to skyrocket?

I see that I can upload several types of data to Kies, but I need to upload my schedule. I saved all the schedules in NPS, and can see them, but I can't find the files on my PC.

Tags: data transfer support

asked 1 year, 4 months ago

Username

wemoody

houston

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5788

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 3 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

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