Looking for Answers about samsung (Unknown)?

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
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Thanks and have a great day!
Samsung Mobile Technical Support

Hello,

The battery specification for the SGH-T989 is 1850 mAh.

For future inquiries, you may also contact us via Twitter or Facebook.
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Samsung Mobile Technical Support

Hello,

Please refer to the link below to find a tutorial on this topic.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5801&prd_ia_cd=N0000003&map_seq=35654&regDt=20111031150218&page_gb=D&model_name=SGH-I727&type_ia_cd=N0000002&subtype_ia_cd=N0000003&row_index=12

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Hi,

Connect your Samsung Galaxy S II to your PC or MAC using the supplied USB cable.

A USB icon will appear in the notification area.
Pull down the notification bar and touch USB Connected.
You will now see a USB Connected screen. Andy will be green and his left arm will appear as a USB connector.

Touch Connect USB Storage.
After a few seconds, the message on the screen will change to USB Storage In Use and Andy will turn orange.
You should now have Removable Disk prompts on your Windows PC or MAC and can begin transferring content between the device and the computer.
Note: Depending on whether you have a microSD™ card installed, one or two drives will appear. Click on one to explore the files. When a folder or file is found that you desire to transfer, simply drag and drop the file to the desktop.

Samsung

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi!

Try the following steps below to sync with outlook:

1. From Outlook on the computer, click on Calendar.
2. Select the specific date to synchronize. Click on File and select Save As from the drop down.
3. Save the calendar events to a file.
4. Log-in on the Windows Live e-mail associated with the Windows Phone 7 device and click on Calendar.
5. On the Windows Live e-mail calendar, click on Subscribe.
6. Select Import/Export from the drop down. Click on Import from an ICS file, then click on Browse to locate the calendar file saved.
7. Once calendar file is located, select the file and click on open.
8. Once calendar file selected, click on "Import to an existing calendar". Select either "Only keep the new events or Only keep original events". Finally, click on Import Calendar.
9. The calendar events will then load. At this point the process should not be interrupted.
10. Once the calendar has been successfully imported, click on Done.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Thank you for your inquiry.

Try the following steps below:

1. From Outlook on the computer, click on Calendar.
2. Select the specific date to synchronize. Click on File and select Save As from the drop down.
3. Save the calendar events to a file.
4. Log-in on the Windows Live e-mail associated with the Windows Phone 7 device and click on Calendar.
5. On the Windows Live e-mail calendar, click on Subscribe.
6. Select Import/Export from the drop down. Click on Import from an ICS file, then click on Browse to locate the calendar file saved.
7. Once calendar file is located, select the file and click on open.
8. Once calendar file selected, click on "Import to an existing calendar". Select either "Only keep the new events or Only keep original events". Finally, click on Import Calendar.
9. The calendar events will then load. At this point the process should not be interrupted.
10. Once the calendar has been successfully imported, click on Done.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hello,

You may use your Google account credentials to sync contacts and calendar events from your computer to phone. The link below explains more in detail.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5789&prd_ia_cd=N0000003&map_seq=35648&regDt=20111031131415&page_gb=D&model_name=SGH-I727&type_ia_cd=N0000002&subtype_ia_cd=N0000003&row_index=24

Another option is to sync via Exchange server. The following links includes a tutorial on this topic.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5790&prd_ia_cd=N0000003&map_seq=35649&regDt=20111031131929&page_gb=D&model_name=SGH-I727&type_ia_cd=N0000002&subtype_ia_cd=N0000003&row_index=23

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Skip Doubletwist and use the Kies Air app that is preinstalled. You don't need cables, nor do you need to install any software on your PC to use it. You just have to be connected to the same Wi-Fi network as your PC. Connect to the Wi-Fi- network>run Kies Air>choose Start>you will be given a URL to enter into your browser on your PC. From here you can transfer media back and forth. If you want to sync your iTunes playlists, and that's why your using Double Twist, I would recommend Google Music.

Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset, then try here for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5802

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!