Hello and thanks for reaching out!
Kies should support your device. Make sure you are using the original USB cord as well as the back USB port on your computer, if possible. However, ICS is not yet available. More info: http://bit.ly/Izoo1Y
If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.
Thank you and have a great day!
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