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Customer Questions & Answers for
samsung SGH-I727

Customer Questions & Answers:
681 Questions
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719 Answers

Questions & Answers for samsung SGH-I727

Question

Problems installing Windows 7 (64-bit OS) Drivers

CDC Serial Driver does not properly install when connecting my cell phone SGH-I727. Other drivers do properly install. Consequently, unable to Sync the phone in Windows Media Player.
asked 2 years, 8 months ago
garyobie2
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
When you connect your phone to the computer you need to pull down the notification bar at the top of the screen. You will then see USB Connected, tap that. Then you will see the green character "Andy" with his right arm raised. Click "Connect USB storage" at the bottom of the screen and the phone will connect like a external drive and "Andy" will turn orange.

To disconnect select "Disconnect storage from PC" on the phone first and you will then disconnect it from your computer.

Hope this helps
answered 2 years, 8 months ago
adamtech
SF Bay, CA
-3points
0out of 3found this answer helpful.
Question

how do i download a movie to watch on my skyrocket

asked 2 years, 7 months ago
bobwat53
home
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
4 answers
Answers
answer 1
I have always simply plugged my phone into my PC, connected it as a media device, and copied the file over to a folder I created. I use MXplayer to play the files, it is free, and plays everything, I also use androexplorer to find the files and start them.
answered 8 months ago
spatula212
Seville, ohio
0points
0out of 0found this answer helpful.
answer 2
there is software called IDM (Internet Download Manager) in Google Play, download that software and install.
Thanx in Advance
Image(s)
User submitted image
answered 2 years, 1 month ago
redhot
NC
0points
0out of 0found this answer helpful.
answer 3
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 6 months ago
Samsung10
-1point
0out of 1found this answer helpful.
answer 4
The easiest way to download a movie is through Media Hub. There is a movie store and a TV store in Media Hub. You can either purchase or rent movies there and they will download directly to your Skyrocket.
answered 2 years, 6 months ago
MobileAlex
Burlington, NC
+1point
1out of 1found this answer helpful.
Question

How do I remove City ID?

I have a SGH i727 and the App City ID pops up just after login. I don't want it, and I want to remove it. How?
asked 2 years, 7 months ago
Don7
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
3 answers
Answers
answer 1
City ID along with other apps like Live TV, Social Hub, AT&T Family map etc are integrated with the software of the device. They are called Bloatware and unfortunately you cannot delete them without modifying the software on the device (which is called Rooting). If you are a bit technical and do not worry about taking your chances you can try it but I personally do not recommend doing it since it will impact your warranty!
answered 2 years, 5 months ago
Sid4Sam
Madison, WI
+4points
4out of 4found this answer helpful.
answer 2
Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
-15points
0out of 15found this answer helpful.
answer 3
Sadly, i don't think there is a way to remove it without "rooting" your phone. Its what many call "bloatware"
answered 2 years, 7 months ago
Chrisinsocal
+5points
5out of 5found this answer helpful.
Question

how do I get Samsung drivers for my PC?

asked 2 years, 7 months ago
harleynik
on SGH-I727
-1point
0out of 1found this question helpful.
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3 answers
Answers
answer 1
The previous answer given is partially correct. These instructions are not accurate for Windows 7 64-bit --not sure about Windows 7 32-bit. BTW: Unlike Vista & XP the 64-bit version of Windows 7 is the defacto standard. According to Samsung Customer Support the drivers for the Sykrocket SGH-i727 have yet to be released for Win 7 64 bit. When they do a tab for software will be available at the following link http://www.samsung.com/us/support/downloads/at-t/SGH-I727MSAATT. IMHO it's poor customer service to not release drivers when the phone is open to public sale. This phone has been available for nearly 2 months and the proper drivers are still NOT available.
answered 2 years, 7 months ago
GeneD
+3points
5out of 7found this answer helpful.
answer 2
Hi HarleyNik,

It's not necessary to download a driver to sync the Skyrocket SGH-I727 with a PC. Please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5809&prd_ia_cd=N0000003&map_seq=35669&regDt=20111031163038&page_gb=D&model_name=SGH-I727&type_ia_cd=N0000002&subtype_ia_cd=N0000003&row_index=5

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 7 months ago
SamsungSupport11
Austin, Texas
-13points
2out of 17found this answer helpful.
answer 3
by installing kies software.
answered 2 years, 7 months ago
jmdolphin
-4points
0out of 4found this answer helpful.
Question

How can I delete an e-mail account on my Galaxy II Skyrocket?

asked 2 years, 7 months ago
ogincxx
on SGH-I727
-1point
0out of 1found this question helpful.
Answer this Question
3 answers
Answers
answer 1
Goto email, tap menu->settings.

Select the account you want to delete and hold your finger on it.
on the popup menu tap "delete account"
answered 2 years, 5 months ago
anthony123
dallas, tx
0points
0out of 0found this answer helpful.
answer 2
Goto email, make sure you are at the screen where it lists your accounts.

press one of the accounts you want to delete - then select "delete account" when the menu pops up.

If you are in email but only see your emails - press the go back button (3rd button on the bottom) till you see the accounts listed.
answered 2 years, 7 months ago
danny174
0points
0out of 0found this answer helpful.
answer 3
Hi there,

Please refer to the link below for steps on adding email accounts to the Skyrocket SGH-I727.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5790&prd_ia_cd=N0000003&map_seq=35649&regDt=20111031131929&page_gb=D&model_name=SGH-I727&type_ia_cd=N0000002&subtype_ia_cd=N0000003&row_index=23

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 7 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How do I get samsung drivers for my pc?

asked 2 years, 7 months ago
kosenn
on SGH-I727
-4points
0out of 4found this question helpful.
Answer this Question
3 answers
Answers
answer 1
THe current version of Kies does not support SGH-1727 on Windows 7 64-bit. BTW: Unlike Vista & XP the 64-bit version of Windows 7 is the defacto standard. According to Samsung Customer Support the drivers for the Sykrocket SGH-i727 have yet to be released for Win 7 64 bit. When they do a tab for software will be available at the following link http://www.samsung.com/us/support/downloads/at-t/SGH-I727MSAATT. IMHO it's poor customer service to not release drivers when the phone is open to public sale. This phone has been available for nearly 2 months and the proper drivers are still NOT available.
answered 2 years, 7 months ago
GeneD
+10points
10out of 10found this answer helpful.
answer 2
Download KIES http://www.samsung.com/us/kies/
answered 2 years, 7 months ago
danny174
-8points
0out of 8found this answer helpful.
answer 3
They are on a new windows update look for optional ones to update mine did not take in windows 7 though...umm:} That is why i am here
answered 2 years, 7 months ago
spiman
-3points
1out of 5found this answer helpful.
Question

Can I change my pin?

I don't know what my pin is. Is there a way to reset my samsung galaxy S cell phone?
asked 2 years, 8 months ago
cussie
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
If you are using a Salaxy S2 skyrocket, here is how you can reset your phone to factory conditions:
1. Turn off the Phone (or Pull the battery)
2. Hold down the Vol + AND the Vol – keys AND the Power Key until the First Samsung Splash Screen comes up and quickly let go of the keys
3. This will bring you to the Android recovery menu
4. Use the Vol + and Vol – keys to move up and down the menu, and use the Home key (the one under the “SAM” in the Samsung logo at the bottom of the phone) to select the menu options
5. Pick the Factory Reset Option
6. Next Menu will have a bunch of No’s and one Yes, Scroll down to the Yes
7. Hit the Home Key
8. After the Reset, Pick Reboot Phone

Hope that helps !
answered 2 years, 5 months ago
Sid4Sam
Madison, WI
+1point
1out of 1found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I change fonts on my phone?

asked 2 years, 8 months ago
fmatta57
NJ
on SGH-I727
-1point
0out of 1found this question helpful.
Answer this Question
2 answers
Answers
answer 1
You can change the font on your phone by going into
Phone SETTINGS ---DISPLAY---SCREEN DISPLAY-----FONT STYLE. FONT STYLE is where you can change the font. You can also purchase new fonts from android market.
Thanks,
answered 2 years, 1 month ago
Jadoon
KY
0points
0out of 0found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044577&fm_seq=45176

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

How do I sync my Galaxy Skyrocket mobile phone to my 2003 outlook calendar and contacts on my PC

asked 2 years, 8 months ago
Anonymous
Scottsdale, AZ
on SGH-I727
-1point
0out of 1found this question helpful.
Answer this Question
2 answers
Answers
answer 1
The easiest way is to download google calendar connect for your pc. It will sync your outlook calendar and your phone through your gmail account. Another plus is by doing this each computer that you have the google calendar sync on will sync all of your outlook calendars. You can update from one and have it on all.
answered 2 years ago
Psoup1965
Medford, Oregon
0points
0out of 0found this answer helpful.
answer 2
Thank you for your inquiry.

Try the following steps below:

1. From Outlook on the computer, click on Calendar.
2. Select the specific date to synchronize. Click on File and select Save As from the drop down.
3. Save the calendar events to a file.
4. Log-in on the Windows Live e-mail associated with the Windows Phone 7 device and click on Calendar.
5. On the Windows Live e-mail calendar, click on Subscribe.
6. Select Import/Export from the drop down. Click on Import from an ICS file, then click on Browse to locate the calendar file saved.
7. Once calendar file is located, select the file and click on open.
8. Once calendar file selected, click on "Import to an existing calendar". Select either "Only keep the new events or Only keep original events". Finally, click on Import Calendar.
9. The calendar events will then load. At this point the process should not be interrupted.
10. Once the calendar has been successfully imported, click on Done.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport13
SamsungSupport13
-2points
0out of 2found this answer helpful.
Question

Is there a way to change the notification sound for emails on the Skyrocket?

asked 2 years, 8 months ago
mrace41
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
From the email application choose menu>More>account settings>scroll down to notification settings. You can customize it here. I personally like the Zedge Android application to find notifications, ringtones and wallpapers.
answered 2 years, 6 months ago
hullie16
Arlington, TX
0points
0out of 0found this answer helpful.
answer 2
Hi!

Sorry but I do not see that as a configurable option at this time.

Thanks.
answered 2 years, 8 months ago
SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

How do I get a device driver for the Galaxy SII Skyrocket from ATT

I need a device driver for my new phone.
asked 2 years, 8 months ago
derrellsmith71
Fort Worth, TX
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
if u are using windows vista you have to get ATT_I727_GS_II_Skyrocket USB driver_v1_3_2200 . I got this info from the chat with support samsung. i downloaded file the installed it. then as instructed i restarted my computer and was able to connect with my phone. she said to use this if i was using vista which i was as to if it works with 7 that i dont know. hope i helped
answered 1 year, 10 months ago
vinwill
Chicago, IL, USA
0points
0out of 0found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5809

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Is there bluetooth headset voice dialing with this phone?

I am trying to use my plantronic bluetooth headset, but it doesn't work for voice dialing. However, the headset did work for my previous Blackberry Curve.
asked 2 years, 8 months ago
soloyolk
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Unfortunately Samsung decided to not include this functionality that is part of Android. Hopefully they will commit to providing it. Otherwise I might be looking to return mine.
answered 2 years, 7 months ago
tom314
+3points
3out of 3found this answer helpful.
answer 2
Hi there,

Thank you for your inquiry! We appreciate your patience. Unfortunately, there is no configurable way to perform this on your device.

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

does the i727 have a LED notification light?

asked 2 years, 7 months ago
chuchusmommy
michigan
on SGH-I727
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
No, unfortunately, it does not. There is, however, an application available in the Android Market called "NoLED" that provides LED functionality for phones without the notification LED feature. Maybe it will help.
answered 2 years, 7 months ago
vertigocreative
West Texas
+4points
4out of 4found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5799

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
-9points
0out of 9found this answer helpful.
Question

Driver Downloads

Where can I locate driver downloads for my laptop to finish installation of skyrocket
asked 2 years, 7 months ago
csdelaria
Sebring Florida
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
I'm not sure what you mean, but i assume you want USB drivers.

Download KIES which will install the USB drivers needed for simple things like USB Storage - and it will also let you backup your phone contacts, manage media like pictures etc..

http://www.samsung.com/us/kies/

even if you never use KIES, install it anyways for the usb drivers.
answered 2 years, 7 months ago
danny174
0points
0out of 0found this answer helpful.
answer 2
kies software when added to your laptop will install the drivers you need.
answered 2 years, 7 months ago
jmdolphin
0points
0out of 0found this answer helpful.
Question

I did not receive the disk with my phone - how do i get the drivers for connecting phone to pc

asked 2 years, 5 months ago
grannydancer
on SGH-I727
-1point
0out of 1found this question helpful.
Answer this Question
2 answers
Answers
answer 1
When you connect your phone for the first time with your PC via USB cable, it should automatically start downloading all the necessary drivers. You don't need a disk for installing drivers.
answered 2 years, 1 month ago
Jadoon
KY
-1point
0out of 1found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5802

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 5 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

how do i get the drivers for this phone

asked 2 years, 1 month ago
fakfak
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
download from the support section of the website. Put in your phone model in the search, go to support and downloads
answered 2 years ago
Psoup1965
Medford, Oregon
0points
0out of 0found this answer helpful.
answer 2
Hi there!

It would be an honor and a pleasure to help you with your question. You will find software driver downloads for your device right here: http://www.samsung.com/us/support/o.... If there is anything else you ever need from us, never hesitate to ask.

If you need additional assistance, feel free to reach out to us on Twitter @samsungservice for speedy responses in the U.S. If you have an extra minute, would you mind filling out this quick survey to let us know how we are doing: https://www.surveymonkey.com/s/535P.... Thank you in advance.

Have a great day!
answered 2 years, 1 month ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

When I am connecting SGH-I727 to PC & checking firmware information in Kies, it states 'Your device doesn't support software upgrading via Kies'.

I want to know whether Android 4.0 ICS update for SGH-I727 will be available for firmware up-gradation via Kies or Kies Air.
asked 2 years ago
sagar1221
Pleasanton, CA, USA
on SGH-I727
+1point
1out of 1found this question helpful.
Answer this Question
2 answers
Answers
answer 1
That is because Kies does not yet have the ICS upgrade for the i727.
answered 2 years ago
Psoup1965
Medford, Oregon
-1point
0out of 1found this answer helpful.
answer 2
Hello and thanks for reaching out!

You will be able to upgrade your device via Kies, however an update is not yet available. http://bit.ly/Izoo1Y. When using Kies and when an update is available, please remember to use the original USB cord and accessories that came with your device as well as the back USB port on your computer.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years ago
SamsungTech05
-4points
0out of 4found this answer helpful.
Question

ICS upgrade error

I have tried uploading the new ICS for my Samsung Galaxy SII (SGH-i727). It locks up at 11% for over an hour and now my phone is frozen in Emergency Firmware Recovery! The phone won't leave this locked mode and the upgrade isn't processing. HELP!
asked 2 years ago
Chantel126
West Palm Beach, FL, USA
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Chantel126,

I had this same problem. I called Samsung and I was told there was nothing that could be done except send my phone in to be flashed or do an insurance claim on it, because they could replace the device and they were not responsible for the update failing. I was also told that this was Googles fault of the failed update. The Samsung rep also said they do not know why AT&T and whoever else were still sending out text messages stating the SGH-i727 was available for the ICS 4.0 update. So I went to the Samsung website and it stated plain and clear the i727 update for ICS was available. I am anxiously awaiting for my phone to come back. SN: Everything that had not been backed up would be lost once the phone was flashed!!!! Grrrrr...imagine my thoughts...this happened to my phone on the 16th of July. The update became available for the i727 on my birthday July 9th! What a not so good birthday gift to me. :-(
answered 1 year, 11 months ago
PhoneTechExpert
Arkansas
+1point
1out of 1found this answer helpful.
answer 2
Hello Chantel, I apologize for your inconvenience and thank you for reaching out!

I'm sorry I don't have enough information to properly support this question or this question is not within our support boundaries. Please rephrase & resubmit your question with more details or reach out to us on another support channel. Samsung Mobile Support on Twitter & Facebook!

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
or
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 1 year, 11 months ago
SamsungTech05
-2points
0out of 2found this answer helpful.
Question

memory

whats the max memory that can be added to this phone?
asked 2 years, 8 months ago
darksidebarji
Saint Marys, OH
on SGH-I727
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
The phone's internal memory is 16GB and you can add maximum memory of 32GB.
answered 2 years, 1 month ago
Jadoon
KY
0points
0out of 0found this answer helpful.
answer 2
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 8 months ago
Samsung10
-2points
0out of 2found this answer helpful.
Question

Will the Skyrocket phone get upgraded to Android OS v4 once it is made available?

I am considering buying the new Skyrocket phone on the AT&T network but worried that it is only running Android OS V2.3.5.
Could you please confirm that the Skyrocket will be upgraded to Android OS v4.0 (ICS - Ice Cream Sandwich) once it is made available?
Thank you,
Guy
asked 2 years, 8 months ago
Guyguy818
USA
on SGH-I727
-3points
0out of 3found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Check the URL below:

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00046726&fm_seq=49755#

Thanx in Advance
Image(s)
User submitted image
answered 2 years, 1 month ago
redhot
NC
-1point
0out of 1found this answer helpful.
answer 2
Hello and thanks for reaching out!

Unfortunately I do not have any information about this update yet. Check back with our website, follow us on Twitter or reach out to us on Facebook. As soon as we get information we will post it.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
or try
Chat Support: http://goo.gl/ZALJm
answered 2 years, 8 months ago
SamsungSupport12
-8points
0out of 8found this answer helpful.
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