After I updated my Samsung Note from AT&T to ICS, my phone will no longer charge while connected to a computer. I have tried three different USB cables and have the same problem with all of them.

I can connect to the computer with Kies+USB or with USB and access files directly.

The USB cables will charge the phone when used with a wall plug.

I have been able to fully charge my phone with a USB+computer for the last four months without any issues.

Tags: battery, software updates, power

asked 10 months ago

Username

akvbroek

North Carolina, USA

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Turn your phone off and then take the battery out. Wait about 15 seconds and then put the battery back in and boot up. Hope that helps.

Best answer
Top 250 Contributor

answered 10 months ago

Username

relee5

Austin, TX

+1point

1out of 1found this answer helpful.

answer 2

Try this, save all of your files from Kies, then uninstall it. Then, locate all drivers associated your phone, delete them. Now, make sure your security software is off, and plug up your phone and let all the drivers reinstall. Reinstall Kies, then you should be fine. Hope that helped.

answered 9 months ago

Username

Lord9Adonnis

Michigan

0points

0out of 0found this answer helpful.

Question

verizon availability

is it going to be on verizon any time soon ?

asked 1 year, 3 months ago

Username

anthony123

dallas, tx

on SGH-I717

-1point

0out of 1found this question helpful.

4 answers

Answers

answer 1

It will be called the Galaxy Journal but there is no firm ETA.

Best answer
Top 50 Contributor

answered 1 year, 2 months ago

Username

SteveT07

Laurel md

+2points

2out of 2found this answer helpful.

answer 2

The simple answer is no. Lets hope we see the Galaxy Note 2 on Verizon.

Top 1000 Contributor

answered 11 months ago

Username

Bullfrog1337

Goergia

0points

0out of 0found this answer helpful.

answer 3

Me too! We are sprint now but can change to verizon. Interested in this 5" phone or a 7" phone/tablet. We have no ATT access.

answered 1 year, 3 months ago

Username

hkburke

Los Alamos, NM 87544, USA

+1point

1out of 1found this answer helpful.

answer 4

I heard it was as the Galaxy Journal.

Top 1000 Contributor

answered 1 year, 3 months ago

Username

plhbrd904

0points

0out of 0found this answer helpful.

Question

I have the Samsung note cell phone

I wanted to know the release date for my samsung note for the ICE CREAM SANDWICH?? WHEN WILL WE GET THE NEW ICE CREAM SANDWICH???? AFTER PAYING THIS MUCH WE SHOULD HAVE ALREADY GOTTEN IT BY NOW!!!

Tags: features

asked 1 year ago

Username

MikeysNote

somewhere in USA

on SGH-I717

+6points

7out of 8found this question helpful.

4 answers

Answers

answer 1

Samsung has stated Q2 of this year, so that means from beginning of April to end of June

Top 250 Contributor

answered 1 year ago

Username

1ceTr0n

Rocky Mountains

-1point

0out of 1found this answer helpful.

answer 2

Hello and thank you for reaching out!

We're sorry you are frustrated! The Note will be receiving the ICS update, however we are just waiting on a date.

Refer here http://bit.ly/Izoo1Y for updated info and news on ICS.

Other than what is stated there, we have no other information at this time.

We apologize for the inconvenience and thank you for your patience. Have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Staff

answered 1 year ago

Username

SamsungTech05

-4points

0out of 4found this answer helpful.

answer 3

Yes, Samsung has said Q2 of 2012 for this update. But that's getting it to AT&T. Gawd only knows how long AT&T is going to take to add all their bloatware and modify it to lock it down the way they like to those things.

It took over 8 months to get the gingerbread upgrade for my captivate.

answered 11 months ago

Username

Huffdady

Texas

+1point

2out of 3found this answer helpful.

answer 4

Q2 has come and gone. Now in Q3 still no update. I agree after paying so much for the handset (back in April) and still no update. This has turned me off of Samsung and AT&T. Was going to update to the S III in July, but no longer for fear of having to wait so long for it to be updated to Jelly Bean.

Best answer

answered 10 months ago

Username

theskybrat

San Antonio, Texas

+3points

3out of 3found this answer helpful.

Question

Do I need a screen protector? Doesn't the Note use gorilla glass which should not scratch?

Tags: features

asked 1 year, 2 months ago

Username

Romas

on SGH-I717

0points

0out of 0found this question helpful.

4 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, although the device does have gorilla glass, a protective case depends on your own preference.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 2 months ago

Username

SamsungSupport9

-6points

0out of 6found this answer helpful.

answer 2

I have had mine for a month without a protective case and it looks like I just took it out of the box. I'd say "No"

Best answer

answered 1 year, 2 months ago

Username

Blackngold

+5points

5out of 5found this answer helpful.

answer 3

Getting a basic screen protector isn't a bad idea if you wanna prolong your Note's screen life. The Gorilla glass isn't bulletproof. Don't bother with the Zagg screen protectors, the orange peel texture makes the S-pen use impossible.

You can find generic screen films that you can trim for use with the Note

Image(s)

Top 250 Contributor

answered 1 year ago

Username

1ceTr0n

Rocky Mountains

+3points

3out of 3found this answer helpful.

answer 4

After six weeks with no case mine looks like it just came out of the box.

Top 50 Contributor

answered 1 year, 2 months ago

Username

SteveT07

Laurel md

+4points

4out of 4found this answer helpful.

Question

How can I register my Galaxy Note?

I tried to register my new Galaxy Note and the IMEI number in the back of the phone is NOT accepted, what can I do?

Tags: how to use

asked 1 year, 1 month ago

Username

carlosmf

on SGH-I717

0points

0out of 0found this question helpful.

3 answers

Answers

answer 1

Make sure your using correct Zeros and 0's, its easy to misread them. If still having issues, call Samsung support

Top 250 Contributor

answered 1 year ago

Username

1ceTr0n

Rocky Mountains

0points

0out of 0found this answer helpful.

answer 2

Thank you for your inquiry.

We appreciate your patience.

Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Number One Contributor

answered 1 year, 1 month ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

answer 3

Do not include the slashes " / " when typing in the IMEI number =)

answered 6 months ago

Username

jhenzchoi

New York

0points

0out of 0found this answer helpful.

Question

Microsoft office app?

Do samsung has an app for microsoft office eg excel

asked 1 year, 2 months ago

Username

jacaga

on SGH-I717

0points

0out of 0found this question helpful.

3 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, please contact the developer as we do not support 3rd party apps. Please refer to the Android Market for all possible apps.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 2 months ago

Username

SamsungSupport9

-2points

0out of 2found this answer helpful.

answer 2

Polaris Office app can open and save excel and word files. I have not looked for more out of it.

Best answer
Top 50 Contributor

answered 1 year, 2 months ago

Username

SteveT07

Laurel md

+2points

2out of 2found this answer helpful.

answer 3

QuickOffice is a great app for viewing/ editing MS Office files on your Android phone. There is a free and pro version in the android market.

Top 250 Contributor

answered 10 months ago

Username

relee5

Austin, TX

+1point

1out of 1found this answer helpful.

Question

Customizing Start up screen

Is it possible to change the start up screen on the Galaxy Note? If so, would you please direct me to the step by step process.

asked 1 year, 1 month ago

Username

juzmi

on SGH-I717

0points

0out of 0found this question helpful.

3 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 1 month ago

Username

SamsungSupport9

-5points

0out of 5found this answer helpful.

answer 2

I believe you can use the ATT2Go app to make those changes. To what degree may depend on what you want to do.

Top 50 Contributor

answered 1 year, 1 month ago

Username

SteveT07

Laurel md

0points

0out of 0found this answer helpful.

answer 3

To Put App Short Cuts on the Home Screen:
1) Click Applications in the Quick Launch Bar
2) Locate desired app.
3) Press and hold on desired app.
4) Drag app out to desired screen.

To Change Apps in Quick Launch Bar:
1) Click Applications in Quick Launch Bar
2) Click the menu key (lower left key, left of the Home key)
3) Click "View Type"
4) Choose "Customizable Grid"
5) Click the menu key again.
6) Click "Edit"
7) Click "OK" (displays on first edit)
8) Locate app.
9) Press and hold on app.
10) Drag app to Quick Launch Bar to replace one of the other apps.
11) Press the Back key (u-turn arrow to the right of the Home key)

Fini

Colors?

Are any other colors avail than black and white?

Tags: features

asked 1 year, 2 months ago

Username

MrsMonday

on SGH-I717

+1point

1out of 1found this question helpful.

3 answers

Answers

answer 1

Not yet. White and very dark blue only. I have the Navy one which everyone else thinks is black.

Best answer
Top 50 Contributor

answered 1 year, 2 months ago

Username

SteveT07

Laurel md

+1point

1out of 1found this answer helpful.

answer 2

Those are the only 2 colors available other then Pink which is only available in Korea

Top 250 Contributor

answered 1 year ago

Username

1ceTr0n

Rocky Mountains

0points

0out of 0found this answer helpful.

answer 3

Thanks for your question!

Regarding your concern, please refer to the link below for more info.

http://www.samsung.com/us/mobile/cell-phones/SGH-I717ZBAATT?

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 2 months ago

Username

SamsungSupport9

-1point

0out of 1found this answer helpful.

Question

How to get rid of AT&T bloatware

How can I remove all the junk apps that AT&T has forced upon me?

Tags: applications, software updates

asked 9 months ago

Username

Ibis

on SGH-I717

+1point

1out of 1found this question helpful.

3 answers

Answers

answer 1

Hello and thanks for reaching out!

Unfortunately, we do not have information on this. Please reach out to your carrier for further assistance. We apologize for the inconvenience that this may have caused you.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Staff

answered 9 months ago

Username

SamsungSupport

-5points

0out of 5found this answer helpful.

answer 2

You can't. I've tried for months.

Best answer
Top 50 Contributor

answered 8 months ago

Username

SteveT07

Laurel md

+1point

1out of 1found this answer helpful.

answer 3

Stock apps, which include the carrier specific apps can not be uninstalled without rooting the device. Samsung knows this, so why they want you to call your carrier I don't know. Caveat if you root your phone, you void the warranty and will have little to no help getting support for your device.

Top 250 Contributor

answered 7 months ago

Username

Robdroid

Spokane, WA

0points

0out of 0found this answer helpful.

Question

Ice Cream Sandwhich (ICS)

When are we getting Ice Cream Sandwhich for the Samsung Galaxy Note?

Tags: features, compatibility, software, operating system, ice cream sandwhich

asked 1 year, 1 month ago

Username

Indistinct

Gainesville, FL, USA

on SGH-I717

+5points

5out of 5found this question helpful.

2 answers

Answers

answer 1

I heard sometime between April-June of this year.

Top 1000 Contributor

answered 1 year, 1 month ago

Username

plhbrd904

-2points

0out of 2found this answer helpful.

answer 2

Thanks for reaching out!

Unfortunately, we do not have any information as to when this device will be getting ICS but please check back for updates or visit www.samsung.com for news. It has been scheduled though!

http://www.att.com/gen/press-room?pid=22620&cdvn=news&newsarticleid=34101&mapcode=consumer

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Best answer
Number One Contributor

answered 1 year, 1 month ago

Username

SamsungSupport9

-13points

2out of 17found this answer helpful.

Question

how to put phone in sync mode, so i can connect it to my car

Tags: how to use, phone with car

asked 1 year, 1 month ago

Username

grandmasol

nevada

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

From the home screen - go to settings, wireless an network, bluetooth, make discoverable.

Best answer
Top 50 Contributor

answered 1 year, 1 month ago

Username

SteveT07

Laurel md

+1point

1out of 1found this answer helpful.

answer 2

Tha nks for reaching out!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6194

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 1 month ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

How do I enable visual voice mail on my galaxy note ?

asked 1 year, 1 month ago

Username

GodSpd

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hello and thank you for reaching out!

Unfortunately I do not see a configurable option for visual voice mail. However, you might be able to find a 3rd party application in the Play Store.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Thank you and have a great day!

Top 10 Contributor

answered 1 year ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

answer 2

Utilize AT&T Messages, see screen cap:

Image(s)

Battery Hot and will not continue charging

While charging my battery using the adapter that came with my galaxy note, I heard a beep and indicated that it stopped charging since batter was hot. True enought the back of the note was very hot. It went up to only a 70% charge.

Please advise and thank you

asked 1 year, 1 month ago

Username

georgiejr

Las Vegas, NV

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Sounds like the battery is faulty. Exchange it at a AT&T store

Top 250 Contributor

answered 1 year ago

Username

1ceTr0n

Rocky Mountains

0points

0out of 0found this answer helpful.

answer 2

Hello and thank you for reaching out!

Are you using the original battery and charger? Our devices perform best with their original accessories.

I suggest going to an AT&T device store for support as they may be able to better assist.

You may also request service on the device by filling out his form: http://bit.ly/I2zTQQ

OR-

You may fill out this form: http://on.fb.me/sLqKwT with as much detail as possible and an agent will contact you directly.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Thank you and have a great day!

Top 10 Contributor

answered 1 year ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

Voice Talk is not working on Wifi network but working on Mobile Data. How do I fix this?

When I try using Voice Talk (similar to S Voice; however, S Voice did not install on the Note after the update to 4.0) it doesn't work over the Wifi network, but, it works over the Mobile Data and works perfectly with this type of network; however, over the Wifi it says it cannot connect to the server and ask to check for the connection.

Thanks!

Tags: Wi-Fi/Internet, applications

asked 11 months ago

Username

rod4eva

Mozambique

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hi!

Sorry you are having problems. Let's first try a soft reset. Remove battery > Wait 2 Mins > Replace battery > Reboot your device. If this isn't helping, I suggest trying resetting your wifi router or trying other networks to make certain it isn't an issue with the particular network you mentioned. If you are referring to a 3rd party Voice-to-talk application, the best person to reach out to for detailed troubleshooting would be the app developer.

If you need additional assistance, feel free to reach out to us on Twitter @samsungservice for speedy responses in the U.S.

Have a great day!

Staff

answered 11 months ago

Username

SamsungTech2

0points

0out of 0found this answer helpful.

answer 2

Likely your routers firewall will need a little tuning to resolve the issue, the ports that the software requires will need to be opened, or that would be a good place to start. You would need to know the ports and protocols the software requires, as well as the user manual for the router you utilize to perform the task.

Top 250 Contributor

answered 10 months ago

Username

Robdroid

Spokane, WA

0points

0out of 0found this answer helpful.

Question

when will i be able to order the Galaxy Note II

will i be able to order the new Galaxy Note II when it is available and what prices will it be?

asked 7 months ago

Username

steelcurtain53

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hi steelcurtain53,

Thank you for your inquiry and we understand that you would like to know when you will be able to order the Samsung Galaxy Note II.

It appears as if your question is not within our support boundaries and would be better addressed by your service provider.

You may reach AT&T at 1-800-331-0500 for futher assistance.

We appreciate your continued interest in Samsung products.

Top 10 Contributor

answered 7 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

answer 2

the galaxy note 2 is already available on our major service providers.

answered 6 months ago

Username

jhenzchoi

New York

0points

0out of 0found this answer helpful.

Question

chinese to english

How do I change my phone from chinese to english? I dont read chinese..thanks

asked 1 year, 2 months ago

Username

doorman95422

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00045751&fm_seq=48479

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 2 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

answer 2

I hope some answered this for you sooner.

From the homepage>settings>language. Yuo may have to scroll down some.

Top 50 Contributor

answered 1 year, 2 months ago

Username

SteveT07

Laurel md

0points

0out of 0found this answer helpful.

Question

Is there a way to adjust the sensitivity of the touch screen? Sometimes when using the stylus it senses the touch before I even get to the screen.

Tags: touch screen sensitivity

asked 1 year, 2 months ago

Username

Jfinger

Madison, WI, USA

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 1 month ago

Username

SamsungSupport9

-7points

0out of 7found this answer helpful.

answer 2

Look in settings for the stylus, there is an option to sense the S-Pen when hovering over the screen, not sure if that is your issue, but do take a look.

Best answer
Top 250 Contributor

answered 7 months ago

Username

Robdroid

Spokane, WA

0points

0out of 0found this answer helpful.

Question

how to watch hd youtube videos on samsung note ?

Tags: how to use

asked 1 year, 1 month ago

Username

chami

brooklyn

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

If the youtube video has HD quality available, select it on the video itself while using the mobile version of youtube. It is show as a grayed out HQ in bottom left corner of video

Top 250 Contributor

answered 1 year ago

Username

1ceTr0n

Rocky Mountains

0points

0out of 0found this answer helpful.

answer 2

Thanks for reaching out!

Regarding your concern, you should be able download the YouTube app on Google Play. If you are unable to get the app, please contact YouTube as we don't support 3rd party apps.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 1 month ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

Phone says it is memory full but I still have 16GB left of 32

It seems my Galaxy Note won't install apps to my external SD card how do I get it to do this. It only installs to internal memory which apparently is full. I also noticed that even apps that say they install to SD card only install to internal SD memory how do I get things to my external card?

Tags: applications, product specs

asked 1 year ago

Username

Taxeon

Bothell, Wa

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hello and thank you for reaching out!

You can move applications to your SD card by following these directions: http://bit.ly/IJ9W5R

I currently do not see a configurable option to install applications directly to your external memory card.

If you need additional assistance, please contact us again via twitter, facebook or Support form here: http://on.fb.me/sLqKwT (Please remember to include your contact information when filling out the support form)

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Staff

answered 1 year ago

Username

SamsungTech05

0points

0out of 0found this answer helpful.

answer 2

It means the RAM memory, otherwise it would say storage. A good app for transfering to SD card is App2sd on Google Play store.

answered 5 months, 1 week ago

Username

pkayee

Iowa Park, TX 76367, USA

0points

0out of 0found this answer helpful.

Question

How to trasfer Music to ScanDisk

Instead of using my memory on my phone. How to I put all Music to my 32 GB Sandisk?

Tags: software updates, applications

asked 10 months ago

Username

James22

Oregon, USA

on SGH-I717

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Press and hold on the file or folder you would like to move, choose "Move" from the menu, choose "external_sd" from the file list, create a folder or choose a folder where you want to move the file or folder, choose "Move Here"

Thats it, enjoy.

Top 250 Contributor

answered 10 months ago

Username

Robdroid

Spokane, WA

0points

0out of 0found this answer helpful.

answer 2

Hello and thanks for reaching out!

You can move files to your SD card by connecting your phone to your computer and managing files there. http://bit.ly/JkIkq0 Or through Kies: http://bit.ly/IYOujo You may also utilize a file managing app (can be found in play Store) to manage and transfer your files.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

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answered 10 months ago

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