Customer questions and answers for samsung SGH-A927
Question
Why is conversation bubbles or conversational text a part of texting feature on Samsung Flight II?
We just purchased as Samsung Flight II for our teen daughter. I have a Samsung Impression. Neither one of our phones offer conversational texting or conversation bubbles as part of the texting feature - why not? Is there somewhere we can download an update that includes this feature?
Tags: texting
asked 1 year, 9 months ago
Username
tessyatl
Worcester, MA
on SGH-A927
+1point
1out of1found this question helpful.
1 answer
Answers
answer 1
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/SamsungSupport Thanks and have a great day! Samsung Mobile Technical Support
When I open up my phone's folders under video it has only two of my videos not all of them. Why aren't the other four showing up?
asked 1 year, 9 months ago
Username
thephantom
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. Please try a soft reset. 1. Power off 2. Remove the battery and leave it out for at least 30 seconds 3. Insert battery back into device 4. Power back on and evaluate
If the problem persists, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as network coverage, voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/SamsungSupport Thanks and have a great day! Samsung Mobile Technical Support
I have downloaded games from various websites and every time i try to access the game i get..."File Format Not Supported" how do i install games on my Samsung SGH-a927 Flight II
asked 1 year, 9 months ago
Username
cowpoker38401
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How do you save received picture messages on Flight II
asked 1 year, 8 months ago
Username
nathanarauco
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, if you received a picture message, there's no configurable option for you to save it to one of your media folders that you have on the phone. It will only be save under messaging.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How to get to the numeric keypad after a call is connected
asked 1 year, 8 months ago
Username
cwolff
phoenix, az
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/SamsungSupport Thanks and have a great day! Samsung Mobile Technical Support
How do I get past the Phone lock screen? I can only call SOS...
This is on a Flight II SGH-927 cell phone
asked 1 year, 8 months ago
Username
cabeko
Pacifica CAlifornia USA
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider. We thank you for your patience and appreciate your continued interest in Samsung products!
how do i remove the icons and overload of junk i dont use on the phone? also how do you adjust the touch screen sensitivity?
my phone is a flight 2
asked 1 year, 8 months ago
Username
alvisjw
hico, tx
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, unfortunately, there is no configurable option to remove preloaded apps/icons on your device. To adjust the touch screen see the link below.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport Thanks and have a great day! Samsung Mobile Technical Support
How do i download music saved on my pc to my phone?
asked 1 year, 8 months ago
Username
MissMo
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.
To connect the phone to the computer, please follow the steps below: Pull out and up the memory card slot cover Insert the formatted microSD card into the memory card slot Connect the USB data cable to both the handset and the USB port on the PC If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC From the standby screen, press OK for Menu Select Settings & Tools Select Tools Select USB Mass Storage From the PC, double click on the My Computer icon on the Windows desktop Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings) Double click on the folder to view the contents Copy and paste or drag n drop the files to/from the destination on the PC From the handset, press OK for Disconnect With Yes highlighted, press OK then remove the USB data cable from both the handset and PC
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How do I get rid of the E at the top of my screen?
There is an "E" at the top of my screen. My research shows it's "Edge Network connection". I didn't put it on there and it is draining my battery. How can I remove it?
asked 1 year, 8 months ago
Username
mgideon91
Carlinville, IL
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How do you get sent text messges in your sent folder?
How do you get sent text messges in your sent folder? i only get mms messgaes in my sent folder
asked 1 year, 8 months ago
Username
TrevorS
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi TrevorS, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/SamsungSupport Thanks and have a great day! Samsung Mobile Technical Support
Why does it say Capture Failed when taking a picture?
I just got the phone and when I am trying to take a picture it says Capture Failed.
Tags: techinical
asked 1 year, 8 months ago
Username
joeroocrew
Summerville
on SGH-A927
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.