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SGH-A927

Customer questions and answers for
SGH-A927

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515 Answers

Customer questions and answers for samsung SGH-A927

Question

Why is conversation bubbles or conversational text a part of texting feature on Samsung Flight II?

We just purchased as Samsung Flight II for our teen daughter. I have a Samsung Impression. Neither one of our phones offer conversational texting or conversation bubbles as part of the texting feature - why not? Is there somewhere we can download an update that includes this feature?
Tags: texting
asked 1 year, 9 months ago
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tessyatl
Worcester, MA
on SGH-A927
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 9 months ago
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SamsungSupport11
Austin, Texas
-2points
0out of 2found this answer helpful.
Question

Why aren't all of my videos showing up?

When I open up my phone's folders under video it has only two of my videos not all of them. Why aren't the other four showing up?
asked 1 year, 9 months ago
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thephantom
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support.
Please try a soft reset.
1. Power off
2. Remove the battery and leave it out for at least 30 seconds
3. Insert battery back into device
4. Power back on and evaluate

If the problem persists, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 9 months ago
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SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

whats the difference between 3g and edge

asked 1 year, 9 months ago
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Username 
jacobson
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as network coverage, voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 8 months ago
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Username 
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How do I install games on Sgh-a927

I have downloaded games from various websites and every time i try to access the game i get..."File Format Not Supported" how do i install games on my Samsung SGH-a927 Flight II
asked 1 year, 9 months ago
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cowpoker38401
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do I download pictures to my computer

Tags: pictures
asked 1 year, 9 months ago
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Username 
ellesu
Baton Rouge, LA 70817
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=314779

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

transfer photos to computer

Tags: photos
asked 1 year, 9 months ago
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alexmomma1
highland, ca
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=314779

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you save received picture messages on Flight II

asked 1 year, 8 months ago
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nathanarauco
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, if you received a picture message, there's no configurable option for you to save it to one of your media folders that you have on the phone. It will only be save under messaging.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 8 months ago
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Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do I download pictures to my computer ?

I cannot sync my phone to my computer at all!!
asked 1 year, 8 months ago
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Username 
Marty59
Alexander Ark.
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Marty59,

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=314779

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 8 months ago
Customer Avatar
Username 
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How to get to the numeric keypad after a call is connected

asked 1 year, 8 months ago
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Username 
cwolff
phoenix, az
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 8 months ago
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Username 
Samsung10
-1point
0out of 1found this answer helpful.
Question

Can a Flight II take an SDHC memory card as well as an SD?

asked 1 year, 8 months ago
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Username 
flen
on SGH-A927
+1point
1out of 1found this question helpful.
1 answer
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answer 1
Hi Flen,

Thanks for your question!

Yes, the SGH-A927 is compatible with SDHC and SD memory cards. Please cut and paste the link below into your web browser for more specifications.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=317598

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 8 months ago
Customer Avatar
Username 
SamsungSupport11
Austin, Texas
+1point
1out of 1found this answer helpful.
Question

How do I get past the Phone lock screen? I can only call SOS...

This is on a Flight II SGH-927 cell phone
asked 1 year, 8 months ago
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Username 
cabeko
Pacifica CAlifornia USA
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 8 months ago
Customer Avatar
Username 
Samsung10
-2points
0out of 2found this answer helpful.
Question

how do i remove the icons and overload of junk i dont use on the phone? also how do you adjust the touch screen sensitivity?

my phone is a flight 2
asked 1 year, 8 months ago
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Username 
alvisjw
hico, tx
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to remove preloaded apps/icons on your device. To adjust the touch screen see the link below.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=314797

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 8 months ago
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Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

does wireless phone sgh-a927 have A2DP?

Tags: basic
asked 1 year, 8 months ago
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Username 
ljselfish
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for your question.

Yes, the SGH-A927 does support A2DP. Please cut and paste the link below into your web browser for more information on supported Bluetooth files.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=311585

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 8 months ago
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Username 
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How do i download music saved on my pc to my phone?

asked 1 year, 8 months ago
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Username 
MissMo
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport13
SamsungSupport13
+1point
1out of 1found this answer helpful.
Question

new flight 11 phone, I can send text messages but cannot receive them. any help

asked 1 year, 8 months ago
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alexphone
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I get rid of the E at the top of my screen?

There is an "E" at the top of my screen. My research shows it's "Edge Network connection". I didn't put it on there and it is draining my battery. How can I remove it?
asked 1 year, 8 months ago
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mgideon91
Carlinville, IL
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

How do you get sent text messges in your sent folder?

How do you get sent text messges in your sent folder? i only get mms messgaes in my sent folder
asked 1 year, 8 months ago
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TrevorS
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi TrevorS,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 8 months ago
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SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

I have a model SGH-A927 which driver do I load to my pc running windows XP home to down load my pictures?

asked 1 year, 8 months ago
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DAT23
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Please see: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=314779

Samsung
answered 1 year, 8 months ago
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Samsung10
0points
0out of 0found this answer helpful.
Question

photo on sim card to display on new phone

asked 1 year, 8 months ago
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lpryor55
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Why does it say Capture Failed when taking a picture?

I just got the phone and when I am trying to take a picture it says Capture Failed.
Tags: techinical
asked 1 year, 8 months ago
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joeroocrew
Summerville
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 8 months ago
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SamsungSupport13
SamsungSupport13
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