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Customer Questions & Answers for
SGH-A927

Customer Questions & Answers:
501 Questions
 | 
516 Answers

Questions & Answers for samsung SGH-A927

Question

Samsung Flight II

Samsung Flight II Does this phone have message threading?
asked 2 years, 10 months ago
devoe6
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

how do you clear phone lock/passcode ?

asked 2 years, 10 months ago
cupcake22
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thanks for reaching out to us for support!
If this is in regards to the passcode to access the device, the default phone lock code of your phone is "0000" or "00000000". If the default phone lock code did not work then we can do a reset on the phone. If a factory reset is necessary, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

New PC Studio for AT&T Flight 2 (SGH-A927ZAAATT) without Admin rights

On Windows 7, the only way the software is working is to use the local administrator account to run the program. That is unacceptable with UAC enabled and for "standard" users. How can I configure it to work correctly without requiring Admin rights?
asked 2 years, 10 months ago
cmeilahn
Texas
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How can I connect to internet with my Flight 2 SGH-A927?

I have the USB cord, as well as a internet connection. How do I connect to the internet with this phone?
asked 2 years, 10 months ago
hunter6646
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00003563&fm_seq=3731

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

my daughter lost password now cant do any thing with phone how do i figure out past word for flight 2

asked 2 years, 10 months ago
clubzoo
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, the passcode for the phone is either 0000 or 00000000.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm
Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I connect my samsung flight II to pc studio?

my operation system is windows XP pro version 2002 (service pack 2)
asked 2 years, 10 months ago
CHUE
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Please see: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=627&AT_ID=232746

Samsung
answered 2 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Trying sync phone to pc with NPS software

when I put in temp code the phone then shoe a # from the pc and I can not put termp code in phone to get sync?
asked 2 years, 10 months ago
Anonymous
Tipp City, OH
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

can i modify the menu items to limit internet access

this phone is for my daughter and i would like her to be able to call, text, and mms pictures and video. nothing else. No other data transfer. AT&T cant restrict their service for this allowance. Can I restrict the phone?
asked 2 years, 10 months ago
buildplumb
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How can i record a call in my samsung flight phone - SGH-A927

asked 2 years, 10 months ago
Bharathi
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i access the music on my sd card?

asked 2 years, 10 months ago
wolfarkas
New York, NY
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello,

Please refer to the link below for a tutorial on this topic.

Please see: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=317661

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

My keyboard is not lighting. How do I turn on the keyboard lighting?

asked 2 years, 10 months ago
fam6
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This issue is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Can I have more than 3 wallpapers?

I know how to change the three wallpapers you can slide between at the main page but can you have more than three? Maybe get a literal "slide" show going?
asked 2 years, 10 months ago
Thoraxe
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Sorry but I do not see this as a configurable option at this time.

Thanks.
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Own Samsung Flight II, recently "Press and hold the lock key to use in-call functions". How do I remove this messgae?

asked 2 years, 10 months ago
Thomas213
on SGH-A927
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
-1point
0out of 1found this answer helpful.
Question

How do I put music on my Phone

can I put music on my flight II without a Memory card and getting the music from my itunes
asked 2 years, 10 months ago
jazzbug
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

Please see: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=317661

Samsung
answered 2 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how to unblock a caller

asked 2 years, 10 months ago
titarenee1976
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00003554&fm_seq=3722

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I get my contacts information from my SIM card to my new phone?

asked 2 years, 10 months ago
jdahlmann
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00003566&fm_seq=3734

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

samsung flight ii ,battery life about 4 hours and have to recharge ,bought a new battery and the same thing happens . what could be the problem?

asked 2 years, 10 months ago
coachcgs
alabama
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

can i down load text sent and received from phone to my desk top computer

i have messages i would like to save from my phone to my desk top can this be done
asked 2 years, 10 months ago
steve4u
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

I have a new Flight II Mode SGH-A927.

I am having problems with it holding the charge. Sometimes it drains very quickly (within the day) after a full charge and other times it holds the charge throughout the day. It is very unsettling since I don't know if it will hold the charge and be available when I need it. I charge it every night before going to bed.

Why is this happening?
asked 2 years, 10 months ago
leilani
honolulu
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

You may be running too many applications and your screen brightness might be turned up too high.

You may also want to try clearing your browser (the cookies and cache).

Samsung
answered 2 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I setup my Flight 2 phone to store new incoming texts to the SIM card?

I have a Filght 2 phone and keep getting a SMS FULL message. To receive texts, I have to constantly delete old texts. I placed a 4GB SIM card into the phone and would like to have the phone deliver texts to the SIM card rather than the phone's memory. Is there a setting to do this?
asked 2 years, 10 months ago
tomc77
on SGH-A927
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
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