Looking for Answers about samsung Samsung Solstice™ Full Qwerty Cell Phone?

Hi, Ricotopman!

I would like to inform you that there’s no configurable option to save your contacts to SD card, the SGH-a887 (Solstice) handset can only save contacts to phone’s memory and sim card.

Thank you for choosing Samsung.

Sincerely,
Technical Support

Thank you for your inquiry.
And i would like to say im sorry to hear that you lost the back cover of your phone. And regarding it, yes you can get a new back cover for your phone. But let me setup your expectation, because in order for you to get a new back cover for your phone. You will be needing to order it from us. And for the payment, it would be through a credit & debit card. If you are interested, i would like to invite you to call our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. And from there on we will connect you to our Samsung Accessory Sales Dept. to process your request.

Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

You cannot, it shouldn't have touch problems, your best bet is to take it to your local AT&T store.

Hi there,

We apologize for any inconvenience this may have caused you. There is no configurable option to lower the volume of the keypad tone. However, you can mute the keypad tone by following these steps below and this will not mute the whole phone.

From the Home Screen Tap on Menu
Tap Settings
Tap Sound Profile
Select Normal
• Touch the name field and not the radio button to the right
Tap drop-down menu (upper-right of the screen) and select Phone
Tap the Keypad Tone pull-down and select one of the following tones
• Beep
• Glossy
• Mute
And then tap Save

Have a nice day,

On your samsung solstice sgh-a877 hit menu, then the settings icon then tap on sound profile then click normal then in the top right it should say call. Click the arrow and pick message then you can change your ring.

For you to download those photos from your phone to your PC, you need to configure the phone for proper connection setting to your computer.

To transfer Picture/Video files, using Windows Explorer & a USB cable, between the phone and a PC follow the steps below:

1. From the standby screen, insure that the USB mode setting is set to either Mass Storage or Ask on Connection

***To configure the handset's USB setting follow the steps below:

>From the standby screen, press Menu
>Press Settings
>Press Connectivity
>Press Select USB Mode
>Press the desired USB Setting from the following:
-Ask on Connection
-Samsung PC Studio
-Media Player
-Mass Storage
>Press Save to keep the USB Mode setting

2. Connect the USB cable to both the phone's Power/Accessory Interface connector & the PC's USB slot
>When successfully connected, the phone will show the connected icon on the top of the display
3. If prompted, Select the Mass Storage USB setting
4. If prompted, click "Open folder to view files using Windows Explorer" on the new Removable Disk screen or open Windows Explorer manually
5. Navigate to the picture/video file location on the memory card or PC
6. Drag n Drop or copy & paste the picture/video file into the desired destination on the PC or the Pictures or Videos folders on the handset

Hi wantinganswers!

Thank you for your inquiry.

There are no configurable options on the settings of the Samsung Impression, to relocate the medianet button.

Thank you for your continued interest in Samsung products.

Press the button on the screen that reads, "SPEAKER"...LOL

Hi!

The SGH-A887 (Solstice) handset features four different methods to transfer pictures from the phone to a PC. Each are explained, in depth, further down the page.

SGH-A887 (Solstice) Picture Transfer Methods

> Via New Samsung PC Studio
> Via Windows Explorer
> Via Memory Card
> Via Bluetooth

Please Note: The SGH-A887 (Solstice) phone includes support for Digital Rights Management (DRM) which allows you to play or view some purchased or subscription content. These copyright protections may prevent some images, videos, music (including ringtones) and other content from being copied, modified, transferred or forwarded.

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Via the New Samsung PC Studio

Important!: The Bluetooth feature must first be disabled before initiating a USB connection with the handset, click here for instructions. Prior to connecting the USB cable to the handset, install the latest version of the Samsung PC Studio application. This application installs the necessary USB drivers onto your PC. For a free download of PC Studio, go to http://www.samsung.com/us/support.

Note: The SGH-A887 (Solstice) phone includes support for Digital Rights Management (DRM) which allows you to play or view some purchased or subscription content. These copyright protections may prevent some images, videos, music (including ringtones) and other content from being copied, modified, transferred or forwarded.

WARNING: DO NOT DISCONNECT USB CABLE DURING THE FILE TRANSFER

To transfer Picture/Video files, using the New Samsung PC Studio & a USB cable, to or from a PC follow the steps below:

From the standby screen, insure that the USB mode setting is set to either PC Studio or Ask on Connection
Connect the USB cable to both the phone's Power/Accessory Interface connector & the PC's USB slot
When successfully connected, the phone will show the connected icon on the top of the display

If prompted, Select the PC Studio USB setting
The New Samsung PC Studio program will automatically appear on the PC
Click on the SGH-A887 icon, located in the top right corner, to open a box showing the handset's internal memory
Double click on the Pictures or Videos folder (Internal Memory)
Click on the My Computer icon, located in the upper left corner, to open a box showing the PC's internal memory
Navigate to the PC's picture or video location or destination
Drag and Drop or Copy (or Cut) and Paste the pictures or videos between the My Computer box and the SGH-A887 box or vice versa

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Via Windows Explorer (Mass Storage)

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality.

WARNING: DO NOT DISCONNECT USB DATA CABLE DURING THE FILE TRANSFER

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a PC the pictures MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the handset to create the destination folders.

Note: The minimum size limit for the microSD memory card is 32MB. This phone does support the use of a microSDHC 16GB capacity memory card. However, for optimal performance Samsung recommends using a card no larger than 2GB.

To transfer Picture/Video files, using Windows Explorer & a USB cable, between the phone and a PC follow the steps below:

From the standby screen, insure that the USB mode setting is set to either Mass Storage or Ask on Connection
For instructions on changing the USB mode setting, click here.
Connect the USB cable to both the phone's Power/Accessory Interface connector & the PC's USB slot
When successfully connected, the phone will show the connected icon on the top of the display

If prompted, Select the Mass Storage USB setting
If prompted, click "Open folder to view files using Windows Explorer" on the new Removable Disk screen or open Windows Explorer manually

Navigate to the picture/video file location on the memory card or PC
Drag n Drop or copy & paste the picture/video file into the desired destination on the PC or the Pictures or Videos folders on the handset

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Via Memory Card

To transfer pictures (via a memory card) to a PC requires a microSD Memory Card, Memory Card Adaptor & Memory Card Reader. The microSD memory card MUST first be formatted, by the phone, in order for the phone to create the destination folders. Please note that the minimum size limit for the microSD memory card is 32MB.

Note: This phone will support the use of a microSDHC 16GB capacity memory card. However, for optimal performance Samsung recommends using a card no larger than 2GB.

WARNING: Formatting the microSD Memory Card will permanently erase all data

To transfer pictures (via a memory card), from the SGH-A887 (Solstice) phone, to a PC follow the steps below:

Insert the formatted microSD memory card into the memory card slot, located under the battery cover

When correctly inserted, the memory card icon is displayed
From the standby screen, press Menu
Press My Stuff
Press Pictures or Videos to view the contents
Press Manage
Press either Move or Copy
Press each image to check their box or press All to check All boxes
Press either Move or Copy
Press Memory Card
Press either Pictures or Videos
Press Paste Here to Move or Copy the Photo(s)/Video(s) to the microSD memory card
Remove the microSD memory card from the memory card slot
Insert the microSD memory card into the memory card adaptor
Insert the memory card adaptor into the memory card reader
Insert the memory card reader into the USB slot on the PC
Navigate to the desired Photo/Video destination location, using Windows Explorer, then paste the Photo(s)/Video(s) into the destination on the PC

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Via Bluetooth

Note: Both Bluetooth devices MUST support Bluetooth FTP (File Transfer Profile)

To transfer (via a Bluetooth adaptor) Photo/Video files, from the Samsung SGH-A887 (Solstice) phone, to a PC follow the steps below:

On the Samsung SGH-A887 (Solstice) phone

From the standby screen, turn Bluetooth On
Change the phone’s Bluetooth visibility to On
To learn how to Turn On Bluetooth, click here.
For Bluetooth Visibility instructions, click here.
On the PC

Connect the Bluetooth adaptor to the PC’s USB port
Search for Bluetooth devices
Select the device to pair with the PC
Exchange PIN code(s) on both the PC & phone to pair devices (default pass code is “0000”)
Using My Bluetooth Places, select File Transfer to view the phone’s contents
Copy the desired Photo/Video file
Paste the file in a PC destination
Note: For information or assistance related to configuration, specifications and instructions of the Non-Samsung device please contact the manufacturer of said device.

Thanks for writing!
Technical Support Team

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

no

press the end button twice

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot the issue in a more timely manner. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Hi there!

Thank you for your inquiry.Regarding your concern, there could be an issue with your Outgoing server and to figure your incoming and outgoing server please contact your email provider, your IT person for corporate email or your Service Provider.

Have a good day.

Hi there flasanta!
Thank you for your inquiry.
Below is alink on how you can transfer your pictures from the phone to your computer

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=558&PROD_ID=1606&AT_ID=151382
Thank you for your continued interest in Samsung products.

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

When the text message template, is open - press up on the volume key.

Samsung

Thanks for reaching out!

Unfortunately, we do not have any information as to when or if the Solstice will be getting an update but please check back for updates or visit www.samsung.com for news.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Use the button on the side of the phone that is opposite the side containing the volume button. Pressing this smaller button will operate a menu bar that gives you the option to view/edit/send texts while talking.

Hello there,

Thank you for your inquiry. There’s no configurable option for you to delete that message. However, there’s a way to hide it. Just open the widget bar from the home screen of your phone. Tap, hold, and drag the no event message to the widget bar and close the widget to hide it.

Hope this will help. Happy Holidays!