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Samsung Rugby™ ll Cell Phone

Customer Questions & Answers for
Samsung Rugby™ ll Cell Phone

Customer Questions & Answers:
838 Questions
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880 Answers

Questions & Answers for samsung Samsung Rugby™ ll Cell Phone

Question

is there any way to disable the PTT key on a Rugby 2 ?

asked 3 years, 3 months ago
brucehallum
california
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
Yes, a very simple way. Just put super glue around the button. You could always cut the glue out later if you wanted to activate the feature.
cm
answered 2 years, 8 months ago
cfks
NC
-4points
1out of 6found this answer helpful.
answer 2
Yes there is! I just purchased the rugby, and I had the same issue. Simplest solution is to use an exacto knife to pry the button off, Then, use the knife to remove the small center post from the back of the button. Reinstall, and it will never work, and also doesn't affect your phones waterproofing.
answered 2 years, 10 months ago
Andy102691
-1point
6out of 13found this answer helpful.
answer 3
>> Yes, there is a way to disable the PTT Button, Step 1: Press Menu; Step 2: Press PTT; Step 3: Press PTT Settings; Step 4: Press PTT Keylock;

There is NO Step 2 "PTT Settings" What gives? This easily pushed 'feature' needs to be disabled. This is NOT acceptable.
answered 2 years, 10 months ago
Parfumeur
+4points
4out of 4found this answer helpful.
answer 4
Yes, there is a way to disable the PTT Button, Step 1: Press Menu; Step 2: Press PTT; Step 3: Press PTT Settings; Step 4: Press PTT Keylock; Step 5: Select ON or OFF... Thats it!
answered 2 years, 10 months ago
ATComputers
Indiana
-15points
1out of 17found this answer helpful.
answer 5
Greetings,

We apologize for any inconvenience this may have caused you. There is no configurable option or settings on the phone to lock or disable PTT button, because it is a default features of the phone and it deals with the plan from the service provider. However, you may check with your service provider if they can disable the added services for PTT.

Thank you,
answered 3 years, 3 months ago
SamsungSupport13
SamsungSupport13
-4points
2out of 8found this answer helpful.
Question

how do I download photos from my phone

asked 3 years, 6 months ago
pops1950
on Samsung Rugby™ ll Cell Phone
-2points
0out of 2found this question helpful.
2 answers
Answers
answer 1
To download photos from phone to PC Via Windows Explorer (Mass Storage) :

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a PC the pictures MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the phone to create the destination folders. This phone does support the use of a microSDHC memory card of up to 16GB capacity.

Warning: Formatting a memory card will permanently delete all current content. To format a microSD memory card follow the steps below:

Insert a microSD memory card into the memory card slot, located under the phone battery
From the standby screen, press the right soft key for Menu
Select My Stuff
Highlight the On Card tab, using the left or right navigation keys
Highlight Audio, Pictures, or Videos, using the navigation keys
Press the left soft key for Options
Select More
Select Memory Card Settings
Select Format
Press the left soft key for Yes to confirm formatting the microSD Memory Card

On the phone :

From the standby screen, insure that the USB mode setting is set to either Mass Storage or Ask on Connection
Select Settings
Select Connectivity
Choose Select USB Mode
Highlight the desired USB Setting from the following:
Ask on Connection
Media Player
PC Studio
Mass Storage
Press the left soft key for Select to save the USB Setting
Connect the USB cable to both the phone's Headset jack/Adapter jack & the PC's USB slot
When successfully connected, the phone will show the connected icon on the top right of the display
If prompted, Select the Mass Storage USB setting
Select "Open folder to view files using Windows Explorer" on the new Removable Disk screen
Navigate to the picture location, inside the Pictures folder
Open Windows Explorer
Drag n Drop or copy & paste the picture to the desired destination on the PC

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Turn off / disable bluetooth connection of the phone
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
+1point
1out of 1found this answer helpful.
answer 2
To download photos from phone to PC Via Windows Explorer (Mass Storage) :

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a PC the pictures MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the phone to create the destination folders. This phone does support the use of a microSDHC memory card of up to 16GB capacity.

Warning: Formatting a memory card will permanently delete all current content. To format a microSD memory card follow the steps below:

Insert a microSD memory card into the memory card slot, located under the phone battery
From the standby screen, press the right soft key for Menu
Select My Stuff
Highlight the On Card tab, using the left or right navigation keys
Highlight Audio, Pictures, or Videos, using the navigation keys
Press the left soft key for Options
Select More
Select Memory Card Settings
Select Format
Press the left soft key for Yes to confirm formatting the microSD Memory Card

On the phone :

From the standby screen, press the right soft key for Menu
Select My Stuff (7)
Highlight the On Phone tab, using the left or right navigation keys
Highlight the Graphics folder, using the navigation keys, then press the Center key to view the contents
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select either Move (6) or Copy (7)
Select either Selected (1) or Multiple (2)
For Multiple Images, highlight each Photo, using the navigation keys
Press the Center key to check each Photo’s box
Press the left soft key for either Move or Copy
Highlight Memory Card, using the navigation keys, then press the left soft key for Select
Highlight the Graphics folder, using the navigation keys
Press the left soft key for Options
Select Open (1)
Press the left soft key for Options
Select Paste Here (1) or Move Here (1) to Move or Copy the Photos to the microSD memory card
Highlight Memory Card, using the navigation keys, then press the left soft key for Select
Highlight the Graphics folder, using the navigation keys
Press the left soft key for Options
Select Open (1)
Press the left soft key for Options
Select Paste or Move Here (1) to Move or Copy the Photo to the microSD memory card

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Turn off / disable bluetooth connection of the phone
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
+2points
2out of 2found this answer helpful.
Question

how do you set phone to answer when opened and shout off when closed?

asked 2 years, 11 months ago
rabbitt
on Samsung Rugby™ ll Cell Phone
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Menu, Settings, Calls, General, Call Answer, and choose your options and save.
answered 2 years, 10 months ago
ATComputers
Indiana
0points
1out of 2found this answer helpful.
answer 2
Hi rabbit!

Thank you for your inquiry.

For you to set the Samsung Rugby™ ll Cell Phone (SGH-A847) to answer incoming calls by flip opening the phone, please follow the steps below:

1. Press on Menu ➔ Settings ➔ Calls ➔ Call Answer
2. Highlight Open Flip: allows you to answer an incoming call by just opening the phone.
3. Press Options ➔ Save to save your selection.

We appreciate your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung7
0points
1out of 2found this answer helpful.
Question

How do I insert the Mini SD card into my Rugby II cell phone?

I received a CD with the manual on it but the photos showing how to do this are showing a different phone than the Rugby II and it is very different than what I see in my phone's battery compartment.
asked 3 years, 5 months ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The SGH-A847 supports microSD cards to a maximum size of 16GB. The handset was also verified to support SanDisk™ microSD cards of up to 16GB and up to 5000 files.

Here's the steps on how you can insert the memory card on the phone.

1. Remove the back cover and battery.

2. Slide the microSD card into the slot, located to the left of the SIM card, inside the phone.

Warning!: Please note the printed circuit side faces down when inserting
the card.
answered 3 years, 5 months ago
Samsung5
+2points
2out of 2found this answer helpful.
answer 2
Here's the steps on how you can insert the memory card on the phone.

1. Remove the back cover and battery.

2. Slide the microSD card into the slot, located to the left of the SIM card, inside the phone.

Warning!: Please note the printed circuit side faces down when inserting
the card.
answered 3 years, 5 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Is there a way to deactivate the Push to Talk button on the left side of the phone?

asked 3 years, 5 months ago
Raleigh
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Here's how I did it... Pry the button off the outside of the phone. Be carefull! I used a small electronics screwdrive. Clip off the little pushrod on the backside of this button. Push the button back onto the case (rounded corners on the bottom). Now you can push that button forever and nothing happens! I accidently push this button all the time, what a nuisance! No problem now...
answered 2 years, 4 months ago
RedRiot68
OKC, OK
+1point
2out of 3found this answer helpful.
answer 2
There is no configurable option on the phone to disable the PTT ( Push To Talk ) button.

You can contact your service provider and ask them if they can deactivate the PTT service.
answered 3 years, 5 months ago
Samsung5
-2points
0out of 2found this answer helpful.
Question

Why won't my Rugby II let me transfer .mp3's for ringtones or into my music folder?

It says the file format is not accepted by my mobil phone
asked 2 years, 11 months ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
MP3 Ringtones cannot exceed 300K in size and they must be saved to MicroSD Memory card and not the phone Memory!
answered 2 years, 10 months ago
ATComputers
Indiana
+1point
1out of 1found this answer helpful.
answer 2
Hi CraigAdkins!

Thank you for your inquiry.

Regarding your concern, for you to transfer music between the Samsung Rugby™ ll Cell Phone (SGH-A847) and a computer, it would require you to have a compatible USB data cable, a microSD memory card inserted on the phone and download the Samsung New PC Studio for the SGH-A847 on your computer.

For you to download the Samsung New PC Studio on your computer:

1. Deactivate the antivirus and firewall on your computer.
2. Open the web browser and then log on to this link:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000003&prd_mdl_cd=SGH-A847ZAAATT&prd_mdl_name=SGH-A847

3. Click on the software tab and then download the compatible driver for the type of OS on your computer.
4. Save the driver on your desktop.
5. Once download is complete, double click on the EXE file and click on Run.
6. Follow the procedure to install it.

If the microSD memory card came from another phone and you could not saved any files on it. Try to format the microSD memory card using your phone so that the phone will recognize the microSD memory card inserted in it.

To format microSD memory card using the SGH-A847 handset:
1. Insert a microSD memory card into the memory card slot, located under the phone battery.
2. From the standby screen, press the right soft key for Menu.
3. Select My Stuff.
4. Highlight the On Card tab, using the left or right navigation keys.
5. Highlight Audio, Pictures, or Videos, using the navigation keys.
6. Press the left soft key for Options.
7. Select More.
8. Select Memory Card Settings.
9. Select Format.
10. Press the left soft key for Yes to confirm formatting the microSD Memory Card.

Note: This action will erase the SD card in the phone. You will lose all data on the card.

Connecting the phone to the computer:
1. Change the USB settings on the SGH-A847 handset:
a. From the standby screen, press the left right key for Menu.
b. Select Settings.
c. Select Connectivity.
d. Choose Select USB Mode.
e. Highlight the PC Studio or Ask on Connection.
f. Press the left soft key for Select to save the USB Setting.
2. Connect the USB data cable between the phone and a computer port, and if prompted, select PC Studio.
3. Open Samsung New PC Studio on your computer and wait until the model of the phone appear on the PC studio window.
4. Navigate the Samsung New PC Studio to find the information you want to transfer between the computer and the phone.

Note: Please make sure that Bluetooth is disabled and the phone is in idle mode.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung7
+1point
1out of 1found this answer helpful.
Question

How can I disable the ptt button

I don't need ptt service. Is there a way to disable this button or re-assign it?
asked 3 years, 6 months ago
ckfletcher
on Samsung Rugby™ ll Cell Phone
-3points
0out of 3found this question helpful.
3 answers
Answers
answer 1
There are no configurable options to disable the PTT button on the phone.

You may contact your service provider and ask them if they can deactivate the PTT service on the phone.
answered 3 years, 5 months ago
Samsung4
-4points
1out of 6found this answer helpful.
answer 2
Thank you for your inquiry.
Here are the steps on how to disable the PTTon your phone:
PTT Settings
1. In Idle mode, press Menu ➔ PTT and press the Select soft
key or the key.
2. Select PTT Settings and press the Select soft key or the
key. Choose from the following options:
• PTT is ON: this options allows you to turn your PTT Service Off
or On.
Press the Select soft key or the key. Use the Up or Down
Navigation key to highlight Off or On and press the OK soft key
or the key.

It was a pleasure doing business with you.
Sincerely,
Technical Support
answered 3 years, 6 months ago
SamsungSupport11
-21points
0out of 21found this answer helpful.
answer 3
To delete a PTT contact follow the steps below:

From the standby screen, press the right soft key for Menu
Select PTT
Select PTT Contacts to display PTT Contact List
Press the Options soft key to display the PTT Contacts
Select Delete, a submenu displays the following options:
Selected: deletes a selected PTT contact from the PTT Contacts list
All: deletes all PTT contacts in the PTT Contacts list
Press the Yes soft key to confirm deletion or press the No soft key to return to PTT Contacts list
Press the power butoon to return to Idle mode.
answered 3 years, 6 months ago
SamsungSupport13
SamsungSupport13
-10points
0out of 10found this answer helpful.
Question

On the Rugby II - how do you disable the PPT button - the Q&A does not adequately address?

asked 3 years, 5 months ago
WKMII
Edgewood, KY
on Samsung Rugby™ ll Cell Phone
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
There is no software method to disable the PTT button. Carefully pry the button out of the phone, cut the tip off the protrusion on the back of the button, and reinstall the button. That protrusion presses the real switch in the phone, and once you remove it the button will no longer function. Just make sure you only do this if you never want that button to function in the future.
answered 3 years, 4 months ago
grcjr
-1point
1out of 3found this answer helpful.
answer 2
There is no configurable option on the phone to disable the PTT ( Push To Talk ) button.

You can contact your service provider and ask them if they can deactivate the PTT service.
answered 3 years, 5 months ago
Samsung5
-2points
0out of 2found this answer helpful.
Question

why wont my text message send the first try?

many times when I hit the send button on a text message, it just goes back to my main screen and I have to go back into the outbox and send it again.
asked 3 years, 4 months ago
jeepking1
Kansas City
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I had the same issue. I realized that if you close the phone prior to receiving the "message sent" conformation, the next time you try to send a message, it will fail. I wait till I get the conformation before I close the phone and it works every time. I hope this helps
answered 2 years, 9 months ago
Technic3711
Texas
+1point
1out of 1found this answer helpful.
answer 2
Hi there.

Try doing a soft reset by turning off the phone, then remove the battery and put it back in and power on the phone again.

Please make sure that you have the full signal bars when sending the message.

If this will not work, kindly get in touch with your service provider as they can give assistance in reconfiguring the message center settings on your phone.

Thank you.
answered 3 years, 4 months ago
Samsung8
Samsung8
-2points
0out of 2found this answer helpful.
Question

Is there a way to save contacts on phone to SIM card or computer

asked 3 years, 3 months ago
kcmec
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for your inquiry. I have here the link on how to copy contacts from the phone's memory to your SIM card on your Samsung Rugby II (SGH-A847). Just go to the link below for the steps/instruction.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244735

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung10
+1point
1out of 1found this answer helpful.
answer 2
Thank you for your inquiry. I have here the link on how to copy contacts from the phone's memory to your SIM card on your Samsung Rugby (SGH-A837). Just go to the link below for the steps/instruction.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=558&PROD_ID=1330&AT_ID=137456

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Where is the voice activation button for the address book.

asked 2 years, 11 months ago
DHaefner
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Contact your Carrier first, you must add the option to your plan.
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi DHaefner!

Thank you for your inquiry.

To initiate a voice command session follow the steps below:

1. From the home screen, press on Menu
2. Press My Stuff
3. Press Tools
4. Press Voice Recognition
5. Speak one of the following Voice Recognition “Say a Command” options to initiate a session:

◦Call (Name or #)
◦Send Message (Name or #)
◦Lookup (Name)
◦Go To (Menu)
◦Check (Item)

When it recognizes one of these commands, the handset launches the associated application. If Voice Recognition does not hear a command within approximately eight seconds, it deactivates voice recognition without taking any action.

Note: If a name has only a single number, or if you know the name but are not sure which number to call, say “Call” followed by the name only. For example, say “Call John.” If the name is recognized and there is only one number for the name, Voice Recognition immediately places the call. If there are multiple numbers stored for the contact, the phone prompts you with “Which Location?” and displays a list of options. Select an option by speaking it into the microphone or pressing the location.

We appreciate your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung10
+1point
1out of 1found this answer helpful.
Question

I just purchased a samsumg rugby II cell phone and it made a blooping noise all night.

I put the phone on the charger last night (while the phone was still on) and EVERY two hours it made this blooping noise similar to a PC powering down. Needless to say, I'm a tired customer today as it woke up all night. What is this noise and can it be disconnected.
asked 3 years, 4 months ago
JudyP
Latrobe, PA
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Try and turn off the AT&T AddressBook Auto Sync in the Address Book settings in the menu of the phone. That might be the solution because when it syncs automatically and completes, it makes that bloop/twirl sound. If that doesn't do it then try and edit your Sound Profile and lower phone sounds to off. (Not call sounds tab or text sounds tab, you want the phone sounds tab). Hope this is the solution.
answered 3 years, 4 months ago
CaptainObvious
+1point
1out of 1found this answer helpful.
Question

how do i stop the ptt screen from coming up when i open the phone

also how do i display the time on the front of the phone without opening
asked 3 years, 1 month ago
jstraw1965
usa
on Samsung Rugby™ ll Cell Phone
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Hi jstraw1965!

Thank you for your inquiry.

There are no configurable options to stop the ptt feature.

To set the Clock style, highlight the Clock option, then press the Edit soft key. Use the Left or Right Navigation keys to access the options of Digital Clock 1, Digital Clock 2, Analog Clock 1, and Analog Clock 2. Press the Save soft key or the key to confirm your selection.

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung5
-1point
0out of 1found this answer helpful.
answer 2
Hi jstraw1965!

Thank you for your inquiry.

To set the Clock style, highlight the Clock option, then press the Edit soft key. Use the Left or Right Navigation keys to access the options of Digital Clock 1, Digital Clock 2, Analog Clock 1, and Analog Clock 2. Press the Save soft key or the key to confirm your selection.

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

How can I turn off the ppt feature

asked 2 years, 11 months ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
ppt, you mean PTT Button?
Answer: Menu, PTT, PTT Settings, PTT Keylock, On or Off!
answered 2 years, 10 months ago
ATComputers
Indiana
-3points
0out of 3found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the push to talk button on your phone since the phone is specially manufactured for this feature. However, you may contact your service provider for options to deactivate this feature on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 11 months ago
KristenW
-1point
0out of 1found this answer helpful.
Question

How do I use my phone as a modem for my pc

asked 2 years, 11 months ago
PatHy
Ashford, AL
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Call your Carrier, add Data Tethering to your Plan, get a USB Data Cable and connect to your phone and Available USB port on your PC. Your phone will connect to the internet like a Modem.
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi PatHy,

Thank you for your inquiry. Regarding your concern, we recommend you to contact your Service Provider for further assistance.

We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 11 months ago
KristenW
0points
0out of 0found this answer helpful.
Question

can I block calls

asked 2 years, 11 months ago
jbzrhu
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, Menu, Settings, Calls, Voice Call, Call Restrictions...
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your correspondence. Regarding your concern, you may use the listed steps below on how to add a contact in a reject list.

To add a phone number to the Reject List, please follow the steps below:

1. From the standby screen, press the right soft key for Menu
2. Select Address Book (8)
3. Select Reject List (5)
4. Press the left soft key for Options
5. Select New (1)
6. Select any of the following:
- Number (1)
* Enter the phone number, using the keypad
* Press the left soft key to Save
- Address Book (2)
* Highlight the desired Contact, using the navigation keys
* Press the key to Check the Contact's box
* Press the left soft key to Add to the Reject List
- Group (3)
* Highlight the desired Group, using the navigation keys
* Press the left soft key for Select to add to the Reject List
- FDN Contacts (4)
* Highlight the desired Contact, using the navigation keys
* Press the key to Check the Contact's box
* Press the left soft key to Add to the Reject List
- Recent Calls (5)
* Highlight the desired phone number, using the navigation keys
* Press the key to Check the phone number's box
* Press the left soft key to Add to the Reject List
- Unknown (6)
* For all incoming calls with an Unknown caller ID

We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 11 months ago
KristenW
0points
0out of 0found this answer helpful.
Question

How do I disable the PTT soft key on the side of the phone?

asked 2 years, 11 months ago
danieljyohe
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Menu, PTT, PTT settings, PTT Keylock, On or Off
answered 2 years, 10 months ago
ATComputers
Indiana
-2points
0out of 2found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the push to talk button on your phone since the phone is specially manufactured for this feature. However, you may contact your service provider for options to deactivate this feature on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 11 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

How do I block a number from incoming calls and text messages?

asked 2 years, 11 months ago
Anonymous
home
on Samsung Rugby™ ll Cell Phone
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Reject List - Menu, Settings, Calls, Voice Call, Reject List, options...
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry.

Regarding your concern, if you want to block a contact from calling you on the Samsung Rugby™ ll Cell Phone (SGH-A847), you may add this contact on the reject list.

To add a phone number to the Reject List, please follow the steps below:
1. From the standby screen, press the right soft key for Menu.
2. Select Address Book.
3. Select Reject List.
4. Press the left soft key for Options.
5. Select New, and then select any of the following:
• Number
a. Enter the phone number, using the keypad.
b. Press the left soft key to Save.
• Address Book
a. Highlight the desired Contact, using the navigation keys.
b. Press the AT&T logo key to Check the Contact's box.
c. Press the left soft key to Add to the Reject List.
• Group
a. Highlight the desired Group, using the navigation keys.
b. Press the left soft key for Select to add to the Reject List.
• FDN Contacts
a. Highlight the desired Contact, using the navigation keys.
b. Press the AT&T logo key to Check the Contact's box.
c. Press the left soft key to Add to the Reject List.
• Recent Calls
a. Highlight the desired phone number, using the navigation keys.
b. Press the AT&T logo key to Check the phone number's box.
c. Press the left soft key to Add to the Reject List.
• Unknown
a. For all incoming calls with an Unknown caller ID.

Unfortunately, upon checking the specifications and settings on the SGH-A847, there are no configurable options available to block receive text messages from a contact. You may try to contact service provider and report this concern.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

how do you increase the volumne on the Rugby II phone?

Cant find the manual
asked 2 years, 11 months ago
krchhff
home
on Samsung Rugby™ ll Cell Phone
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Menu, Settings, Sound Profile, Outdoor, Edit, Choose your settings..
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi krchhff!

Thank you for your inquiry.

For you to increase the volume of the Samsung Rugby™ ll Cell Phone (SGH-A847), please press the volume keys which is located at the side of the handset.

Regarding your concern with the manual for the SGH-A847 handset, please check the link below on where you can download the PDF user manual on your computer.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000000&prd_mdl_cd=SGH-A847ZAAATT&prd_mdl_name=SGH-A847

We appreciate your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

using PC Studio to transfer music, why was i told my Rugby doesn't support mp3 and wma formats

asked 2 years, 11 months ago
markandsusan
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Don't know why they told you that!
But your Rugby II does support MP3, WAV, MIDI Formats, but your Ringtone Files cannot exceed 300K in size. Your MP3 Music can be stored on a MicroSD Memory Card at any size, not on Phone Memory, will not work. You can also transfer Mpeg and AVI Music Video's to the Rugby II phone, but you only can store and play them from a MicroSD Memory Card. I have a 32GB MicroSD Memory Card full of MP3's and Music Video's.
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi markandsusan!

Thank you for your inquiry.

Your Samsung Rugby phone supports MP3 files as music files for the phone. However, if this is the case, I highly suggest try doing a soft reset by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. This is to refresh the programming of the handset. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner.

Samsung Customer Support: 1-888-987-4357

We sincerely apologize for any inconvenience this presents.
answered 2 years, 11 months ago
Samsung10
0points
0out of 0found this answer helpful.
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