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Samsung Rugby™ ll Cell Phone

Customer Questions & Answers for
Samsung Rugby™ ll Cell Phone

Customer Questions & Answers:
838 Questions
 | 
880 Answers

Questions & Answers for samsung Samsung Rugby™ ll Cell Phone

Question

Can I disable or reassign the PTT key?

asked 3 years, 2 months ago
KReed5
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi KReed5!

Thank you for your inquiry. There's no configurable option for you to disabble or reassign the functionality of the PTT button on your Samsunjg Rugby. However, you may ask your service provider if there's an option to disable the service for the PTT on your handset.

Thank you for your continued interest in Samsung products.
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How can I make my phone automatically talk when I flip open and not have to press talk?

asked 3 years, 2 months ago
Alsworld
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Alsworld!

Thank you for your inquiry.

If the Open Flip option is activated, you can answer the call by opening the phone.

Here's how to change the call answer options:

Menu > Settings > Calls
> General > Call Answer menu.

We appreciate your time writing us here at Samsung!
answered 3 years, 2 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

How do you turn off the self shot short cut?

My husband just received the new Samsung Rugby II, and it keeps taking pictures. The speaker button is also a shortcut for the camera and I can't find a way to turn off the shortcut. Is there a way to turn off this short cut?
asked 3 years, 2 months ago
cmsimmo
Kentucky
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your correspondence. You may change some settings on the phone to turn off the self shot short cut using the listed steps below.

You may attempt to take a self portrait, follow the steps below however:

1. While in standby mode, press the right soft key for Menu
2. Select My Stuff
3. Highlight Tools, using the navigation keys, then press the key
4. Select Camera to activate the Camera
5. Verify the Camera icon is shown on the top left corner of the display
- To switch to Camera mode press the left soft key for Menu
- Highlight Camera, using the up or down navigation keys
- Press the key for OK to switch to Camera mode
6. Press the left soft key for Menu
7. Highlight Timer , using the left or right soft keys
8. Highlight the desired Timer setting, using the up or down navigation keys, from the following:
- Off
- 3 Seconds
- 5 Seconds
- 10 Seconds
9. Press the key for OK to save the Timer setting
10. Using the display as a viewfinder, adjust the brightness, using the left and right navigation keys
11. Using the display as a viewfinder, zoom in or out, using the up and down navigation keys
12. Press the key to begin the Timer countdown
13. Rotate the handset to the back, to view the Camera lens
14. Using the Camera lens as a viewfinder, align the Camera
15. Wait until the Camera shutter sounds
16. Rotate the handset to the front to review the photo displayed
17. The self portrait is automatically saved (JPEG format) in the Pictures folder (Phone or Card)

To customize the My Menu quick function slots follow the steps below:

1. From the standby screen, press the left soft key for Options to open the My Menu list
2. Highlight any one of the locations, using the navigation keys
3. Press the left soft key for Options
4. Select either Assign or Change
5. Navigate to the desired destination, using the navigation keys
6. Press the left soft key to Assign the function to the My Menu quick function list

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 2 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

how can i shout off the push to talk button?

asked 3 years, 2 months ago
jdodds409
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!
Thank you for your inquiry.

There is no available option to disable the button however you can deactivate the service by contacting your service provider regarding that matter

We appreciate your continued interest in Samsung products.
answered 3 years, 2 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

Where do I find the Model Code?

asked 3 years, 1 month ago
WillowtheElvish
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi WillowtheElvish!

Thank you for your inquiry. If your are referring about the model code of your Samsung Rugby II, that would be the SGH-A847 as its model code. You can alos see this information from the box of the handset at the sticker that has bar codes. However, if you need all the information about your phone in a more timely manner than we could through this forum, please call us.

Samsung Customer Support: 1-888-987-4357

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung10
0points
0out of 0found this answer helpful.
Question

PUK lock

asked 3 years, 1 month ago
Carzyb
Ft Smith, Ar
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!
Thank you for your inquiry.

Hi, A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from you Service Provider to unlock your SIM card.

Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator."

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
samsung6
0points
0out of 0found this answer helpful.
Question

How can you simplify the installation/

I had to call in a computer guru to install the needed stuff and then it took over 2 hours to download at 540 KBS. Why can't you put it all on the CD?
asked 3 years, 1 month ago
depression
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How can I turn off the on line address book request?

I do not have or want internet access. Almost every time I look for a phone number the cell phone try's to look for a address book on line and fails. It is a hassle to have to close the cover and repeat the request.
asked 3 years, 1 month ago
Akacosta
Nampa, ID
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

Please coordinate with your service provider, with regard to turning off this functionality on the phone.
AT&T/Cingular. (800-331-0500)

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do I turn off speaker phone? SGH-A847 sAMSUNG

asked 3 years, 7 months ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
On the right side of the phone there is a button with a picture of a speaker engraved in to it push it once to turn the speaker on (durring a call). Push it a second time to turn off the speaker phone. You can also do this from the key pad by: 1) make or recieve a call. 2) to turn on speaker phone press the center button with the at+t logo on it. 3)to turn off the speaker phone press the same button again.
answered 3 years, 6 months ago
samsungwanttobe
0points
0out of 0found this answer helpful.
Question

how do i disable ptt

asked 3 years, 7 months ago
SpideyFan
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

There is no configurable option to disable the PTT (Push to Talk) button on the phone due to it’s a default design on the SGH-a847 (Rugby II) handset.

Thank you for choosing Samsung!

Sincerely,
Technical Support
answered 3 years, 5 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

Can I enter contacts from a PC?

I have the Rugby II connect to the PC but I can't seem to actually access the phone or do anything with it from the PC
asked 3 years, 7 months ago
torema
Royalston, MA, USA
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi torema,

Thank you for your inquiry. We understand that you would like to know if you can add contacts from PC to phone and you can't access your phone when you connected it to your PC. We apologize for any inconvenience this may have caused you.

You will be needing to have a microSD card in able for you to sync in or transfer files from PC to phone. Files like pictures, videos, ringtones, and musics can be transfer. You can use up to 32GB of microSD card.

For contacts there's no configurable option to create/transfer contacts form PC to phone.

You may use the link provided below in transferring multi media files from phone to PC or vice verza.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00003754&fm_seq=3922

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 5 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do i set the phone to flip to answer

i cant find the info needed
asked 3 years, 7 months ago
1newphone
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, 1newphone!

Here are the steps how to set your SGH-a847 (Rugby II) handset to flip to answer:

1. From Home Screen, Press Menu
2. Go to Settings
3. Select Calls
4. Select General
5. Select Call Answer
6. Highlight Open Flip
7. Press Options and select Save to save the changes.

Have a nice day!

Samsung Technical Support
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

The calculator in my new Rugby II (A847) is basic (understatement). Is there an upgrade available?

asked 3 years, 7 months ago
NicknameX
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Up to now, there's still no available upgrade for the calculator of your Rugby II. You can always check with your service provider if they can give you other option about the calculator for the phone.
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

can I lock the ptt button

asked 3 years, 7 months ago
allbcj
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there!

There's no confogurable option to disable the PTT key or to have it lock on your phone. You can disable the service by contacting your current service provider and request for it.
answered 3 years, 5 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

why can't I download the user's manual or drivers or pc studio

asked 3 years, 7 months ago
timmp128
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello!

We are sincerely sorry for the inconvenience.

If you're trying to download the items from our website, it might be due to updating of the site. However, I can give a link that you may use to easily download the manual and software from our Samsung website.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000003&prd_mdl_cd=SGH-A847ZAAATT&prd_mdl_name=SGH-A847

NOTE: Make sure that you have an Adobe reader on your computer.

Thank you for choosing Samsung.

Sincerely,
Technical Support
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Front Display

How do I change the length of time the front display stays on? Right now it's going dark after about 10 seconds... I want it to stay on.

OR... is there a button I press to turn on the display?

Thanks
asked 3 years, 7 months ago
Tomas57
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Menu, Settings, Display, Light Settings, Backlight Time...
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
Question

How do I download photos from my computer?

asked 3 years, 6 months ago
Ladybug1
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Buy a Bluetooth USB Dongle for your Computer and Trash the Data Cable! Bluetooth Connectivity works GREAT with PC Studio Software, transfer anything back and forth from PC To Phone or Phone to PC!
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
Question

How can the PTT key be disabled or used for another function?

Samsung SGH-a847 Rugby II Cell Phone (AT&T)
asked 3 years, 6 months ago
bob7
Palm Bay, FL
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, there are no configurable options to disable the PTT feature of the phone.
Have a good day
answered 3 years, 5 months ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

How do you open the port for the charger ?

asked 3 years, 6 months ago
PatC
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Have Finger Nails? or Use an ink pen like me, the rubber water seal will pop out easily! Just don't tear it off like other I've seen, then the phone won't be waterproof, LOL...
answered 2 years, 10 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
Question

Push-to-talk Function

I have a Rugby II but have no need of the Push-to-talk feature. How do I disable it so I don't get the messages re: turning it "on" when I accidently bump the PTT button?
asked 3 years, 1 month ago
Sunnyside
US
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there
Thank you for your inquiry.

Regarding your concern you have to coordinate this with your Service provider for further assistance

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
samsung6
0points
0out of 0found this answer helpful.
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