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Customer Questions & Answers for
Samsung Rugby™ ll Cell Phone

Customer Questions & Answers:
839 Questions
 | 
881 Answers

Questions & Answers for samsung Samsung Rugby™ ll Cell Phone

Question

How do I turn off push to Talk?

asked 4 years, 1 month ago
LGS1
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There's no way for you to turn off/disable the PTT key on your handset. However there's a way for you to disable that service on your phone. I suggest to contact your current service provider for this concern.
answered 4 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How Do I Unsuspend The PTT Service?

asked 4 years ago
Anonymous
Home
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The PTT service of your phone depends on the connection to your service provider. If you want to enable/disable that service you need to contact them for them to do it to their system. This is originally a paid service from them.
answered 4 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how do i set my phone so it can not get on the internet?

i do not want to accidently get on line and rack up a higher phone bill
asked 4 years, 1 month ago
glaley
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Contact ATT, They can put a Block on your account to disable internet to your phone, then you can accidently press that button all you want and never get billed!
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
Question

How do I access my text messages from old phone?

asked 4 years, 1 month ago
Shalakah
Clinton MD
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Shalakah,

Thank you for your inquiry. We understand that you would like to know how to access your text messages from your old phone.

If the text messages are saved on your sim card and you insert the sim card in your Samsung Rugby II, the text messages will automatically show on the messaging of your Samsung phone.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to turn off restricted features

asked 4 years ago
tennya
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings!
Pertaining to your query, we cannot speculate more on the issue since we are lacking of important information about the phone.
We will need to know first what the features you are referring about. Is it a phone application on the device? We will need to know the exact application to further troubleshoot the issue of the phone.

Please send us another forum question to properly address this issue with complete information.

It was a pleasure doing business with you.
Technical Support Team
answered 4 years ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

CAN i DELETE PTT AND OTHER APPS i WON'T USE

ITS A NICE PHONE BUT MAY TAKE A WHILE TO FIGURE OUT ALL ITS CAPABILITIES. YOU GOTTA ADMIT THE PHONES NOT THE EASIEST TO LEARN BUT i WENT TO hARVARD UNIVERSITY SO i,m SURE IT WILL BE DONE
asked 4 years ago
BLADENRAVEN
cAPE cOD mA.
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

There are no available options to delete preloaded application on the phone.

These preloaded programs are part of the operating system of the phone that cannot be altered or removed.
answered 4 years ago
Samsung4
0points
0out of 0found this answer helpful.
Question

Turn off push to talk on Rugby 2

change the button funtion
asked 4 years ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

There is no available option to disable the Pust To Talk capability of the phone since its part of the operating system.

However, you may always coordinate with your Service Provider to disable the service.
answered 4 years ago
Samsung4
0points
0out of 0found this answer helpful.
Question

I am trying to download the user manual for the Rugby II phone, and keep getting there is no download.

How can I get the user manual?
asked 4 years, 1 month ago
guyinlan
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This will serve as an exact link where you can go for you to download the user manual for your

phone, Samsung Rugby II.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000003&prd_mdl

_cd=SGH-A847ZAAATT&prd_mdl_name=SGH-A847
answered 4 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how to lock the keys on a rugby II

asked 4 years ago
TobC
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no configurable options available to lock any of the keys on the SGH-a847 (Rugby II) phone.

Once you flip the phone close, it will secure the keypad and lock the screen to prevent inadvertent access on the keyboard.
answered 4 years ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do i upload photos from the phone to my computer

asked 4 years, 1 month ago
hpethghts
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Best way: Buy a USB Bluetooth Dongle for your PC, works GREAT with PC Studio under a Bluetooth Connection!
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
Question

How do I get the receiver volume up on my Rugby II phone? Even on outdoor its too low.

asked 4 years, 1 month ago
kaddy
Texas
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Kaddy,

Thank you for your inquiry. We understand that you would like to know on hwo to adjust the volume of your phone receiver.

Volume keys/Menu Navigation: Allows you to adjust the ringer volume in standby mode or adjust the voice volume during a call. To mute the ringer during an incoming call, press the up or down volume key.

You may also use the link provided below for steps on how to change the sound settings on your phone.

Note: Please copy and paste the entire link provided below on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00003787&fm_seq=3955

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung4
Austin, Tx
0points
0out of 0found this answer helpful.
Question

I can't connect my phone to my PC

asked 4 years ago
rockenmic
Miami Beach, Fl USA
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, if you are trying to connect the phone to the pc to transfer media files, please follow the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244723

Have a good day
answered 4 years ago
Samsung7
0points
0out of 0found this answer helpful.
Question

Does adding external memory increase the amount of calendar entries that I can have?

I recently purchased a Rugby2. I used PC Suite to try to sync the calendar with my Outlook calendar. During the initial synchronization, I ran out of space on my phone. The default size limit on the phone is 100 calendar entries. I have greater than 100 entries. I'm looking for a way to increase the number of calendar entries by adding more memory or reallocating existing memory.

Steve
asked 4 years ago
sgualandri
Austin, TX
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, external memory will not increase the amount of calendar entries. External memory is for media files only and the calendar is default on the phone memory and if the number of entries exceeded the default size limit then it cannot be saved anymore. The best option is to delete the old calendar entries or entries that are not important anymore inorder to save new calendar entries.
answered 4 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

The camcorder seems to have a max file size of 580 KB. Is there a way to make it run until my multi gig memory card is filled, or until I press stop?

asked 4 years, 1 month ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Regarding about your concern, the memory allotted for videos is limited to available memory. However, you may change the camera/camcorder memory settings to memory card that will allow you to capture videos until the memory card space available is full.

To change the camera/camcorder memory settings:
1. In Idle mode, press Menu ➔ Settings ➔ Applications Settings and press the Select soft key or the AT&T logo key.
2. Select the type of application to change and press the Select soft key or the AT&T logo key.
3. Choose Camera Settings.
4. Look for Memory In use, and then change it to memory card.

Note: The minimum size limit for the microSD memory card is 32MB. Although the maximum size supported is a 16GB microSDHC memory card, for optimal performance Samsung recommends a memory card no larger than 2GB.

If the microSD memory card came from another phone and you could not saved any files on it. Try to format the microSD memory card using your phone so that the phone will recognize the microSD memory card inserted in it.

To format a microSD memory card follow the steps below:
1. Insert a microSD memory card into the memory card slot, located under the phone battery.
2. Click here for instructions on inserting or removing a memory card.
3. From the standby screen, press the right soft key for Menu.
4. Select My Stuff.
5. Highlight the On Card tab, using the left or right navigation keys.
6. Highlight Audio, Pictures, or Videos, using the navigation keys.
7. Press the left soft key for Options.
8. Select More.
9. Select Memory Card Settings.
10. Select Format.
11. Press the left soft key for Yes to confirm formatting the microSD Memory Card.

Warning: Formatting the microSD memory card will permanently delete all the files saved on it and there is no option to retrieve it.
answered 3 years, 10 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

Please tell me there is a way to disable the PTT button on the Rugby II?

asked 4 years, 1 month ago
DisappointedTomC
Garland, TX
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, DisappointedTomC!

There is no configurable option to disable the PTT (Push to Talk) button on the phone because it’s a default design on the SGH-a847 (Rugby II) handset.

Thank you for choosing Samsung!

Sincerely,
Technical Support
answered 4 years ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

How do I turn off the beeps whenever I push a button?

Whenever I type something, it beeps with every letter or number I push.
asked 4 years ago
nomorak
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Steps to turn off the keypad tone :

Menu > Settings > Sound Profile > Normal Profile

Press the Edit soft key to access the available options for this calling profile.
Use the Left and Right Navigation keys to move between the various tabs.
Select one of the following categories and press the Change soft key to change the setting:
> Call Tab
> Message Tab
> Phone Tab
– Keypad Tone: allows you to choose between Beep, Metallic, Musicbox, Glossy, and Mute (no tone) for keystrokes on the phone.
answered 4 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i push an address contact to my car's Sync system?

I've paired the cell phone to my Sync system, but can;t figure out how to push the contact
asked 4 years, 1 month ago
samkrl
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SGH-A847 have a SIM Access Profile that will allow you to sync the contacts on the SIMcard to the carkit.

Make sure that your carkit also supports the SIM Access Profile so that it will automatically sync the contacts on the SIM card to the carkit.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

owner dvd is not the one to my phone in my package

The Owners DVD that came with my phone is not for the rugby it is for S G H - A 8 9 7 S e r i e s I have the SGH-a847
asked 4 years, 1 month ago
akbowhunter
sitka alaska
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Regarding this issue, you need to go to the service provider or the store where you purchased the phone so they can provide you with the correct Owner's DVD.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How many colors does this phone come in?

What colors are they?
asked 4 years, 1 month ago
JenCAS
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi JenCAS,

This Samsung Rugby II only comes with one color - GRAY.
answered 4 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I upload pictures from phone to Computer without internet.

asked 4 years ago
Dags
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can transfer photos from the phone to the pc via USB data cable connection. Here are the required steps.

set USB settings as follows.
From the standby screen, press the left right key for Menu
Select Settings
Select Connectivity
Choose Select USB Mode
Mass Storage
Press the left soft key for Select to save the USB Setting
Connect the USB cable to both the phone's Headset jack/Adapter jack & the PC's USB slot
When successfully connected, the phone will show the connected icon on the top right of the display
Select "Open folder to view files using Windows Explorer" on the new Removable Disk screen
Navigate to the picture location, inside the Pictures folder
Open Windows Explorer
Drag n Drop or copy & paste the picture to the desired destination on the PC

Note: This procedure will not require any software intallation to the PC. However this will require memory card inserted to the phone to successfully transfer media files. This process is applicable for videos and music as well.
answered 4 years ago
samsung6
0points
0out of 0found this answer helpful.
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