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Customer Questions & Answers for
Samsung Rugby™ ll Cell Phone

Customer Questions & Answers:
839 Questions
 | 
881 Answers

Questions & Answers for samsung Samsung Rugby™ ll Cell Phone

Question

How do I transfer pictures,from cell phone to my computer?

asked 3 years, 5 months ago
floydlester1999
Home
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi floydlester1999!

Thank you for your inquiry.

Here's a link for options on how to transfer pictures and videos between your phone and yourcomputer:

http://erms.samsungelectronics.com/customer/common/images/namo/2010/05/15/3.JPG

We appreciate your time writing us here at Samsung!
answered 3 years, 4 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

how do I upload photos from my phone to my PC?

asked 3 years, 4 months ago
Beardog
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there! Thank you for your inquiry. You can send or transfer pictures or videos from your phone to a computer via MMS messaging. To send pictures and videos via an MMS message follow the steps below:

1. From standby, press the Menu/OK key.
2. Select Photos
3. Select My Albums
4. Highlight In Phone and press the Menu/OK key.
5. Select a picture and press the Menu/OK key to populate the check box.
6. Press the right soft key for Options.
7. Select Send
8. Select via Picture Mail
9. Follow the on-screen instructions to complete transfer.

If you need additional assistance, reach out to our customer support line at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

What type of MP3 files are used as Ringtones?

I am using Audacity to make MP3 ringtones for my Rugby II but I the phone wont take them when I use PC Studio. It keeps saying that the files are not supported by the Rugby II. I can see that all the other ringtones are MP3's so what is the problem?
asked 3 years, 4 months ago
Perlwitz
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi perlwitz!

Thank you for your inquiry! We appreciate your patience :)

Please copy + paste the following link in to your browser for all pertinent information regard ringtones on your device: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244762

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how do i increase the volume to the ear piece in my samsung rugby 2 ?

asked 3 years, 4 months ago
disciple177
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for reaching out to us with your question.

The only option to increase the volume on the call is with the volume button on the side of the phone.

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter @galaxyssupport or @samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thanks and have a great day!

Samsung Mobile Technical Support
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Can Rugby II be left on the charger whenever not in use?

asked 3 years, 4 months ago
Wonger
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Wonger!

Thanks for reaching out! Please follow the tips below regarding charging the battery on your device.

Charging the Battery
Your phone is powered by a rechargeable Li-ion battery. Use the
travel adapter to charge the battery, and use only Samsung
approved batteries and chargers.

Note: You must fully charge the battery before using your phone for the first
time. A fully discharged battery requires up to 4 hours of charge time.

Caution!: For connection to an electrical supply not located in the U.S., you
must use an adaptor of the proper configuration for the power
outlet. Use of the wrong adaptor could damage your phone and
void your warranty.

1. Open the side slot and plug the connector of the travel
adapter jack into the jack on the side of the phone.
2. Plug the adaptor into a standard AC wall outlet.
3. When the phone is completely charged, unplug the
adapter from the power outlet.
4. Remove the adapter from the phone by gently pulling the
connector out and replace the plastic cover back over the
open jack.

If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 4 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

what music file formats are supported by the rugby II

how do i export a ringtone from my pc to my phone
asked 3 years, 4 months ago
sandy1862
tx
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi sandy1862!

Thank you for your inquiry.

Here's a link on how to transfer MP#/ ringtones between your phone and your computer:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244765

Here are the ringtone format supported by the phone:

MP3

MP4

3GP/3G2

WMA/ASF

We appreciate your time writing us here at Samsung!
answered 3 years, 4 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

How do I dry my Samsung Rugby after dropping it in the swimming pool?

cell phone water
asked 3 years, 4 months ago
wygirly
ky
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello,

Thank you for contacting us with your inquiry.

Please read the following in regards to liquid or moisture damage:

Due to Samsung's policy with repairs, any damage encountered to the phone through water or other liquids can and in most cases will cause corrosion to the inner workings of the handset. In these circumstances, it is no longer feasible to attempt to repair the phone; consequently, the phones received in this condition into our North Texas repair facilities are shipped back to the customer un-repaired. If you have insurance through your service provider please contact them for a possible replacement phone. Also, if you purchased the phone with a credit card most companies offer buyers protection. Contact your Credit Card Company to inquire about this program.

CONTACTING SAMSUNG CUSTOMER CARE TO ARRANGE FOR REPAIR:

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

A Customer Service Representative will be able to assist you between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. The defective product will need to be sent to our repair center and a Proof of Purchase is required. The Repair Administrator will assign an RMA # for the repair that will need to be written under our address on the outside of the package being sent. The phone will be tested and inspected for quality assurance while in our facilities. This will ensure the fact that your phone will be completely functional with all necessary repairs performed when the handset is shipped from our facilities.

NOTE: A copy of the Proof of Purchase must also be included with the phone when sending it in for service.

Our repair facility will have the phone roughly 5-10 days from the time that it is received. Some dealer locations may offer a loaner phone program while your handset is in repair. While Samsung cannot control the availability of these products or programs in your area, please contact your local provider or dealer if you are in need of a phone, to find out if they are a participating member of this program. If you have any questions regarding this process, please ask the Service Representative at the time of your call.

Additionally, if your device is in warranty or you have insurance through your service provider, some providers do offer a replacement policy on phones which need servicing. In some cases, they may send out a replacement phone and the defective phone is sent back to them in return. For more details on a possible exchange, please contact your Service Provider.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter @galaxyssupport or @samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

We apologize for any inconvenience this may have caused.

Samsung Mobile Technical Support
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How can I download pictures from my Rugby to my PC?

asked 3 years, 4 months ago
fuococon
Lakeside CA
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there! Thank you for your inquiry. You can send or transfer pictures or videos from your phone to a computer via MMS messaging. To send pictures and videos via an MMS message follow the steps below:

1. From standby, press the Menu/OK key.
2. Select Photos
3. Select My Albums
4. Highlight In Phone and press the Menu/OK key.
5. Select a picture and press the Menu/OK key to populate the check box.
6. Press the right soft key for Options.
7. Select Send
8. Select via Picture Mail
9. Follow the on-screen instructions to complete transfer.

If you need additional assistance, reach out to our customer support line at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

alarms

how do i put an alarm on my shortcuts
asked 3 years, 4 months ago
grannie1942
fort worth, tx 76180
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out! Unfortunately there is no configurable option for your request.

If you need additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Question about the Reject List?

When i add someones phone number to the Reject List, it does not block them from calling my phone, Why?
asked 3 years, 5 months ago
ATComputers
Indiana
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there.

You can try to manually add the phone number again to the Reject list or edit that out from the recent call list.

In manually adding a number to reject:
1. In Idle mode, press Menu, select Settings, select Calls, select Voice Call then select Reject List.
2. Press Options then select Create.
3. Enter the number you want to reject and press Save.

Rejecting a number from the Recent Calls screen:
1. In Idle mode, press to display the Recent Calls screen.
2. Highlight the number you want to add to the Reject List and press Options, select Add to Reject List.
3. At the "Add to Reject List?" prompt, press Yes.

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter at www.twitter.com/galaxyssupport or www.twitter.com/samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thank you for your continued support.

Samsung Mobile Technical Support
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
answer 2
Hi there,

Thank you for reaching out to us with your question. You can try to manually add the phone number again to the Reject list or edit that out from the recent call list.

In manually adding a number to reject:
1. In Idle mode, press Menu, select Settings, select Calls, select Voice Call then select Reject List.
2. Press Options then select Create.
3. Enter the number you want to reject and press Save.

Rejecting a number from the Recent Calls screen:
1. In Idle mode, press to display the Recent Calls screen.
2. Highlight the number you want to add to the Reject List and press Options, select Add to Reject List.
3. At the "Add to Reject List?" prompt, press Yes.

Hi there!

Thank you for reaching out to us with your question. Regarding your inquiry, the default phone lock code of your phone is "0000" or "00000000". If the default phone lock code did not work then we can do a reset on the phone

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter at www.twitter.com/galaxyssupport or www.twitter.com/samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thank you for your continued support.

Samsung Mobile Technical Support
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

how do I access contacts with one key

asked 3 years, 6 months ago
stella703
Dallas, TX
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Shortcuts

Menu, Settings, Phone, Shortcuts, Options to assign a button...
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi stella703!

Thank you for your inquiry.

Are you referring assigning contact to the speed dial on the Samsung Rugby™ ll Cell Phone (SGH-A847)?

For you to assign speed dial entries for contacts, please follow the steps below:
1. While in standby mode, press the right soft key for Menu.
2. Select Address Book.
3. Select Speed Dial List.
4. Highlight, using the navigation keys, the unassigned speed dial number key to assign.
5. Press left soft key for Options.
6. Select Add.
7. Select either Address Book or FDN Contacts.
8. Highlight the desired contact, using the navigation keys.
9. Press the left soft key for Select to assign the speed dial number to the contact, if prompted, highlight the phone number then press the left soft key for Select to assign the speed dial number to the contact.

Tip: A shortcut method is to press and hold a number (other than 1) until you are told whether that number is assigned or unassigned as a Speed Dial number. If you press the left soft key for Yes, the Speed Dial Screen displays. You can then assign a contact to that number as a speed dial.

We thank you for your continued interest in Samsung products and look forward to your reply.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How can I turn off the ppt feature

asked 3 years, 6 months ago
Anonymous
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
ppt, you mean PTT Button?
Answer: Menu, PTT, PTT Settings, PTT Keylock, On or Off!
answered 3 years, 5 months ago
ATComputers
Indiana
-3points
0out of 3found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the push to talk button on your phone since the phone is specially manufactured for this feature. However, you may contact your service provider for options to deactivate this feature on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 5 months ago
KristenW
-1point
0out of 1found this answer helpful.
Question

How do I use my phone as a modem for my pc

asked 3 years, 6 months ago
PatHy
Ashford, AL
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Call your Carrier, add Data Tethering to your Plan, get a USB Data Cable and connect to your phone and Available USB port on your PC. Your phone will connect to the internet like a Modem.
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi PatHy,

Thank you for your inquiry. Regarding your concern, we recommend you to contact your Service Provider for further assistance.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 5 months ago
KristenW
0points
0out of 0found this answer helpful.
Question

can I block calls

asked 3 years, 6 months ago
jbzrhu
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, Menu, Settings, Calls, Voice Call, Call Restrictions...
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your correspondence. Regarding your concern, you may use the listed steps below on how to add a contact in a reject list.

To add a phone number to the Reject List, please follow the steps below:

1. From the standby screen, press the right soft key for Menu
2. Select Address Book (8)
3. Select Reject List (5)
4. Press the left soft key for Options
5. Select New (1)
6. Select any of the following:
- Number (1)
* Enter the phone number, using the keypad
* Press the left soft key to Save
- Address Book (2)
* Highlight the desired Contact, using the navigation keys
* Press the key to Check the Contact's box
* Press the left soft key to Add to the Reject List
- Group (3)
* Highlight the desired Group, using the navigation keys
* Press the left soft key for Select to add to the Reject List
- FDN Contacts (4)
* Highlight the desired Contact, using the navigation keys
* Press the key to Check the Contact's box
* Press the left soft key to Add to the Reject List
- Recent Calls (5)
* Highlight the desired phone number, using the navigation keys
* Press the key to Check the phone number's box
* Press the left soft key to Add to the Reject List
- Unknown (6)
* For all incoming calls with an Unknown caller ID

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 5 months ago
KristenW
0points
0out of 0found this answer helpful.
Question

How do I disable the PTT soft key on the side of the phone?

asked 3 years, 6 months ago
danieljyohe
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Menu, PTT, PTT settings, PTT Keylock, On or Off
answered 3 years, 5 months ago
ATComputers
Indiana
-2points
0out of 2found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the push to talk button on your phone since the phone is specially manufactured for this feature. However, you may contact your service provider for options to deactivate this feature on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 6 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

How do I change the text msg notification tone?

asked 3 years, 5 months ago
bogie7777
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Menu, Settings, Sound Prifile, Outdoor, Message..
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi bogie7777!
Thank you for your inquiry.

Handset sounds, such as audible message alerts and ringtones are all profile dependent. Profiles contain all the information associated with the volume settings and levels of the handset. This includes ringers, alarms, notifications, and system sounds. The profile message alert type & tone allows you to choose the alert type that sounds when receiving a new text messages, Multimedia messages, and Email. There are four different preloaded audio profiles that have the ability to be edited.

To edit profiles follow the steps below:

1.While in standby mode, press the right soft key for Menu
2.Select Settings
3.Select Sound Profiles
4.Highlight the profile to be edited, using the navigation keys, then press the key to Edit one of the following Profiles:
Normal
Silent
Driving
Outdoor

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do I block a number from incoming calls and text messages?

asked 3 years, 5 months ago
Anonymous
home
on Samsung Rugby™ ll Cell Phone
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Reject List - Menu, Settings, Calls, Voice Call, Reject List, options...
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry.

Regarding your concern, if you want to block a contact from calling you on the Samsung Rugby™ ll Cell Phone (SGH-A847), you may add this contact on the reject list.

To add a phone number to the Reject List, please follow the steps below:
1. From the standby screen, press the right soft key for Menu.
2. Select Address Book.
3. Select Reject List.
4. Press the left soft key for Options.
5. Select New, and then select any of the following:
• Number
a. Enter the phone number, using the keypad.
b. Press the left soft key to Save.
• Address Book
a. Highlight the desired Contact, using the navigation keys.
b. Press the AT&T logo key to Check the Contact's box.
c. Press the left soft key to Add to the Reject List.
• Group
a. Highlight the desired Group, using the navigation keys.
b. Press the left soft key for Select to add to the Reject List.
• FDN Contacts
a. Highlight the desired Contact, using the navigation keys.
b. Press the AT&T logo key to Check the Contact's box.
c. Press the left soft key to Add to the Reject List.
• Recent Calls
a. Highlight the desired phone number, using the navigation keys.
b. Press the AT&T logo key to Check the phone number's box.
c. Press the left soft key to Add to the Reject List.
• Unknown
a. For all incoming calls with an Unknown caller ID.

Unfortunately, upon checking the specifications and settings on the SGH-A847, there are no configurable options available to block receive text messages from a contact. You may try to contact service provider and report this concern.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

Where is the voice activation button for the address book.

asked 3 years, 5 months ago
DHaefner
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Contact your Carrier first, you must add the option to your plan.
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi DHaefner!

Thank you for your inquiry.

To initiate a voice command session follow the steps below:

1. From the home screen, press on Menu
2. Press My Stuff
3. Press Tools
4. Press Voice Recognition
5. Speak one of the following Voice Recognition “Say a Command” options to initiate a session:

◦Call (Name or #)
◦Send Message (Name or #)
◦Lookup (Name)
◦Go To (Menu)
◦Check (Item)

When it recognizes one of these commands, the handset launches the associated application. If Voice Recognition does not hear a command within approximately eight seconds, it deactivates voice recognition without taking any action.

Note: If a name has only a single number, or if you know the name but are not sure which number to call, say “Call” followed by the name only. For example, say “Call John.” If the name is recognized and there is only one number for the name, Voice Recognition immediately places the call. If there are multiple numbers stored for the contact, the phone prompts you with “Which Location?” and displays a list of options. Select an option by speaking it into the microphone or pressing the location.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung10
+1point
1out of 1found this answer helpful.
Question

My Rugby II has locked me out. I can't do anything with my phone aside from emergency calls. Can you help me unlock it?

Whenever I open my phone, it says SIM unavailable.
asked 3 years, 5 months ago
lavisdragoon
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
REPLACE the SIM Card! Only option!
answered 3 years, 5 months ago
ATComputers
Indiana
0points
0out of 0found this answer helpful.
answer 2
Hi lavisdragoon,

Thank you for your inquiry. Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000.

If it won’t work, we would be glad to give you further assistance in resetting the phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We thank you for your patronage of Samsung products.Have a good day.
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how to not show your name when you call someone

Rugby11
asked 3 years, 5 months ago
unclegeorge
42303
on Samsung Rugby™ ll Cell Phone
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Menu, Settings, Calls, General, Show My Number and setup what you want, (Network, Show or Hide Number), Choose network (Name and Number will be shown), Choose Show Number (Number Only, No Name), Choose Hide Number (Unavailable)..
answered 3 years, 5 months ago
ATComputers
Indiana
0points
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answer 2
Hi unclegeorge!

Thank you for your inquiry.

This is a network dependent issue which is best assisted by your service provider. You may contact them so they can further assist you with the information about this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung10
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