Looking for Answers about samsung Samsung Rugby™ ll Cell Phone?

>> Yes, there is a way to disable the PTT Button, Step 1: Press Menu; Step 2: Press PTT; Step 3: Press PTT Settings; Step 4: Press PTT Keylock;

There is NO Step 2 "PTT Settings" What gives? This easily pushed 'feature' needs to be disabled. This is NOT acceptable.

Greetings,

We apologize for any inconvenience this may have caused you. There is no configurable option or settings on the phone to lock or disable PTT button, because it is a default features of the phone and it deals with the plan from the service provider. However, you may check with your service provider if they can disable the added services for PTT.

Thank you,

Yes, there is a way to disable the PTT Button, Step 1: Press Menu; Step 2: Press PTT; Step 3: Press PTT Settings; Step 4: Press PTT Keylock; Step 5: Select ON or OFF... Thats it!

Yes there is! I just purchased the rugby, and I had the same issue. Simplest solution is to use an exacto knife to pry the button off, Then, use the knife to remove the small center post from the back of the button. Reinstall, and it will never work, and also doesn't affect your phones waterproofing.

There are no configurable options to disable the PTT button on the phone.

You may contact your service provider and ask them if they can deactivate the PTT service on the phone.

To delete a PTT contact follow the steps below:

From the standby screen, press the right soft key for Menu
Select PTT
Select PTT Contacts to display PTT Contact List
Press the Options soft key to display the PTT Contacts
Select Delete, a submenu displays the following options:
Selected: deletes a selected PTT contact from the PTT Contacts list
All: deletes all PTT contacts in the PTT Contacts list
Press the Yes soft key to confirm deletion or press the No soft key to return to PTT Contacts list
Press the power butoon to return to Idle mode.

Here's the steps on how you can insert the memory card on the phone.

1. Remove the back cover and battery.

2. Slide the microSD card into the slot, located to the left of the SIM card, inside the phone.

Warning!: Please note the printed circuit side faces down when inserting
the card.

To download photos from phone to PC Via Windows Explorer (Mass Storage) :

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a PC the pictures MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the phone to create the destination folders. This phone does support the use of a microSDHC memory card of up to 16GB capacity.

Warning: Formatting a memory card will permanently delete all current content. To format a microSD memory card follow the steps below:

Insert a microSD memory card into the memory card slot, located under the phone battery
From the standby screen, press the right soft key for Menu
Select My Stuff
Highlight the On Card tab, using the left or right navigation keys
Highlight Audio, Pictures, or Videos, using the navigation keys
Press the left soft key for Options
Select More
Select Memory Card Settings
Select Format
Press the left soft key for Yes to confirm formatting the microSD Memory Card

On the phone :

From the standby screen, press the right soft key for Menu
Select My Stuff (7)
Highlight the On Phone tab, using the left or right navigation keys
Highlight the Graphics folder, using the navigation keys, then press the Center key to view the contents
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select either Move (6) or Copy (7)
Select either Selected (1) or Multiple (2)
For Multiple Images, highlight each Photo, using the navigation keys
Press the Center key to check each Photo’s box
Press the left soft key for either Move or Copy
Highlight Memory Card, using the navigation keys, then press the left soft key for Select
Highlight the Graphics folder, using the navigation keys
Press the left soft key for Options
Select Open (1)
Press the left soft key for Options
Select Paste Here (1) or Move Here (1) to Move or Copy the Photos to the microSD memory card
Highlight Memory Card, using the navigation keys, then press the left soft key for Select
Highlight the Graphics folder, using the navigation keys
Press the left soft key for Options
Select Open (1)
Press the left soft key for Options
Select Paste or Move Here (1) to Move or Copy the Photo to the microSD memory card

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Turn off / disable bluetooth connection of the phone

Hi there.

Try doing a soft reset by turning off the phone, then remove the battery and put it back in and power on the phone again.

Please make sure that you have the full signal bars when sending the message.

If this will not work, kindly get in touch with your service provider as they can give assistance in reconfiguring the message center settings on your phone.

Thank you.

Thank you for your inquiry. I have here the link on how to copy contacts from the phone's memory to your SIM card on your Samsung Rugby (SGH-A837). Just go to the link below for the steps/instruction.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=558&PROD_ID=1330&AT_ID=137456

Thank you for your continued interest in Samsung products.

Hi lavisdragoon,

Thank you for your inquiry. Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000.

If it won’t work, we would be glad to give you further assistance in resetting the phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We thank you for your patronage of Samsung products.Have a good day.

Hi unclegeorge!

Thank you for your inquiry.

This is a network dependent issue which is best assisted by your service provider. You may contact them so they can further assist you with the information about this matter.

We appreciate your continued interest in Samsung products.

There are several ways to download pictures, go to the following website and it will guide you step by step.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us1.jsp?SITE_ID=22&PG_ID=0&AT_ID=244723&PROD_SUB_ID=0&PROD_ID=558

Hi jstraw1965!

Thank you for your inquiry.

To set the Clock style, highlight the Clock option, then press the Edit soft key. Use the Left or Right Navigation keys to access the options of Digital Clock 1, Digital Clock 2, Analog Clock 1, and Analog Clock 2. Press the Save soft key or the key to confirm your selection.

We appreciate your continued interest in Samsung products.

Hi there!

There is no configurable option to disable the PTT (Push to Talk) button on the phone because it’s a default design on the SGH-a847 (Rugby II) handset.

Thank you for choosing Samsung!

Sincerely,
Technical Support

There is no configurable option on the phone to disable the PTT ( Push To Talk ) button.

You can contact your service provider and ask them if they can deactivate the PTT service.

Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the push to talk button on your phone since the phone is specially manufactured for this feature. However, you may contact your service provider for options to deactivate this feature on your phone.

We thank you for your patronage of Samsung products. Have a good day.

Hi PatHy,

Thank you for your inquiry. Regarding your concern, we recommend you to contact your Service Provider for further assistance.

We thank you for your patronage of Samsung products. Have a good day.

Hi there!

Thank you for your correspondence. Regarding your concern, you may use the listed steps below on how to add a contact in a reject list.

To add a phone number to the Reject List, please follow the steps below:

1. From the standby screen, press the right soft key for Menu
2. Select Address Book (8)
3. Select Reject List (5)
4. Press the left soft key for Options
5. Select New (1)
6. Select any of the following:
- Number (1)
* Enter the phone number, using the keypad
* Press the left soft key to Save
- Address Book (2)
* Highlight the desired Contact, using the navigation keys
* Press the key to Check the Contact's box
* Press the left soft key to Add to the Reject List
- Group (3)
* Highlight the desired Group, using the navigation keys
* Press the left soft key for Select to add to the Reject List
- FDN Contacts (4)
* Highlight the desired Contact, using the navigation keys
* Press the key to Check the Contact's box
* Press the left soft key to Add to the Reject List
- Recent Calls (5)
* Highlight the desired phone number, using the navigation keys
* Press the key to Check the phone number's box
* Press the left soft key to Add to the Reject List
- Unknown (6)
* For all incoming calls with an Unknown caller ID

We thank you for your patronage of Samsung products. Have a good day.

Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the push to talk button on your phone since the phone is specially manufactured for this feature. However, you may contact your service provider for options to deactivate this feature on your phone.

We thank you for your patronage of Samsung products. Have a good day.

Hi there!

Thank you for your inquiry.

Regarding your concern, if you want to block a contact from calling you on the Samsung Rugby™ ll Cell Phone (SGH-A847), you may add this contact on the reject list.

To add a phone number to the Reject List, please follow the steps below:
1. From the standby screen, press the right soft key for Menu.
2. Select Address Book.
3. Select Reject List.
4. Press the left soft key for Options.
5. Select New, and then select any of the following:
• Number
a. Enter the phone number, using the keypad.
b. Press the left soft key to Save.
• Address Book
a. Highlight the desired Contact, using the navigation keys.
b. Press the AT&T logo key to Check the Contact's box.
c. Press the left soft key to Add to the Reject List.
• Group
a. Highlight the desired Group, using the navigation keys.
b. Press the left soft key for Select to add to the Reject List.
• FDN Contacts
a. Highlight the desired Contact, using the navigation keys.
b. Press the AT&T logo key to Check the Contact's box.
c. Press the left soft key to Add to the Reject List.
• Recent Calls
a. Highlight the desired phone number, using the navigation keys.
b. Press the AT&T logo key to Check the phone number's box.
c. Press the left soft key to Add to the Reject List.
• Unknown
a. For all incoming calls with an Unknown caller ID.

Unfortunately, upon checking the specifications and settings on the SGH-A847, there are no configurable options available to block receive text messages from a contact. You may try to contact service provider and report this concern.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.

Hi krchhff!

Thank you for your inquiry.

For you to increase the volume of the Samsung Rugby™ ll Cell Phone (SGH-A847), please press the volume keys which is located at the side of the handset.

Regarding your concern with the manual for the SGH-A847 handset, please check the link below on where you can download the PDF user manual on your computer.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000000&prd_mdl_cd=SGH-A847ZAAATT&prd_mdl_name=SGH-A847

We appreciate your continued interest in Samsung products.

Hi rabbit!

Thank you for your inquiry.

For you to set the Samsung Rugby™ ll Cell Phone (SGH-A847) to answer incoming calls by flip opening the phone, please follow the steps below:

1. Press on Menu ➔ Settings ➔ Calls ➔ Call Answer
2. Highlight Open Flip: allows you to answer an incoming call by just opening the phone.
3. Press Options ➔ Save to save your selection.

We appreciate your continued interest in Samsung products.

Hi markandsusan!

Thank you for your inquiry.

Your Samsung Rugby phone supports MP3 files as music files for the phone. However, if this is the case, I highly suggest try doing a soft reset by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. This is to refresh the programming of the handset. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner.

Samsung Customer Support: 1-888-987-4357

We sincerely apologize for any inconvenience this presents.