Search Samsung

Looking for Answers about samsung Samsung Rugby® Cell Phone?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:1)
Dishwashers(Q:14 A:23)
Dryers(Q:41 A:49)
Electric Ranges(Q:82 A:109)
French Door(Q:3 A:4)
Gas Ranges(Q:95 A:121)
Induction(Q:6 A:7)
LCD(Q:3 A:3)
LED Lighting(Q:2 A:3)
Microwaves(Q:113 A:166)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:39 A:69)
UHD TV(Q:40 A:35)
Verizon Wireless(Q:109 A:125)
Washers(Q:20 A:32)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
Samsung Rugby® Cell Phone

Customer Questions & Answers:
236 Questions
 | 
239 Answers

Questions & Answers for samsung Samsung Rugby® Cell Phone

Question

how do I save contacts to the sims card so I can put it in another phone

asked 3 years, 4 months ago
tjones
pasadena
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. Regarding your concern, you may copy your contacts to the sim card inserted in your phone using the listed steps below.

To copy contacts please follow the steps below:

1. While in standby mode, press the right soft key for Menu.
2. Select Address Book (8)
3. Select Contacts (1)
4. Highlight the desired contact entry, stored in the handset's memory, using the navigation keys.
5. Press the left soft key for Options.
6. Select More (9)
7. Select SIM Management (4)
8. Select either Copy Contacts to SIM (1) or Copy Contacts from SIM (2)
9. Highlight each contact, using the navigation keys, press the OK key to Check the box(es) or Check All.
10. Press the left soft key to Copy the Contact(s) to or from the SIM card.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 4 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

assessories for the Samsung Rugby

I am looking for a converter from the samsung connection on my Rugby to a 3.5 jack for a mic headseat.
can you supply a part number?
asked 3 years, 4 months ago
MiReo
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi MiReo!

Thank you for your inquiry.

As of the moment, we do not have information concerning when or if additional accessories may be released for this model phone. However, you may be able to locate this item by searching online for the model and accessory type.

We apologize for any inconvenience this presents.
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do you disable the Push to Talk button/feature

The PTT feature activates every time you try to use the phone. We do not utilize that feature.
asked 3 years, 4 months ago
jomabo
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jomabo,

Thank you for your inquiry.

Regarding your concern, there is no available option to disable the PTT button on the handset, however, you could always deactivate the service with your provider.

AT&T Customer Service Number: 800-331-0500

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

How to change Phone Password (SGH-A837)

Rugby (SGH-A837) It's been a while since I needed to use my Phone Password and I forgot what it is. I'm only experiencing restrictions when I try to do multiple deletes at once. (i.e.- Contact info) Otherwise, I have no problems using the Phone. How can I change this if I forgot the original? Thank You,
asked 3 years, 3 months ago
jaysc
South Carolina
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jaysc,

Thank you for your inquiry.

There is no way that we can retrieve the pass code that was set on the phone. You may use the default pass code for the phone which is "0000" or "00000000". If the default pass code did not work then we can do a reset on the phone.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

i have a sgh-a847 and i dont have push nto talk in my area and every time i open the phone i hit the ptt button is there any way to disable the button

asked 3 years, 3 months ago
jeff40
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jeff40!

Thank you for your inquiry.

There's no configurable option for you to disable the PTT (Push-To-Talk) button on your Samsung Rugby II (SGH-A847). However, you may contact your service provider if they have an option to disable the data connection or the service for the PTT on your Samsung handset.

We sincerely apologize for any inconvenience this presents.
answered 3 years, 3 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how do i recover deleted text messages from my samsung rugby?

asked 3 years, 3 months ago
arizona38
arizona38
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi arizona38!

Thank you for your inquiry. There is no option on the phone to retrieve text messages that has been deleted.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I resent the password in the Samsung Rugby?

I forgot my password and can not access features of my phone now.
asked 3 years, 3 months ago
Veliette
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Veliette!
Thank you for your inquiry.

Regarding your concern, what we can offer as passcode for the phone is either "0000" or "00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

how do you copy contacts in rugby 837a to micro sd card

asked 3 years, 3 months ago
bmostyn
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Bmostyn,

Thank you for your inquiry.

Regarding your concern, there is no available option on the handset to transfer contacts on the memory card. What we can offer you on our end is to transfer the contacts to your sim card instead

To copy contacts to your sim card follow the steps below:
While in standby mode, press the right soft key for Menu
Select Address Book
Select Contacts
Highlight the desired contact entry, stored in the handset's memory, using the navigation keys
Press the left soft key for Options
Select More
Select SIM Management
Select Copy Contacts to SIM
Highlight each contact, using the navigation keys, press the key to Check the box(es) or Check All
Press the left soft key to Copy the Contact(s) to the SIM card

Should you desire additional assistance regarding this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

My screen broke on my samsung a837, need sequence to transfer address bk to sim card

I can turn my cell on & off, the key pad lights up, I need the sequence from turn on thru download to sim card
asked 3 years, 3 months ago
openseason0
macomb, mi
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Openseason0,

Thank you for your inquiry.

To copy contacts follow the steps below:
While in standby mode, press the right soft key for Menu
Select Address Book (8)
Select Contacts (1)
Highlight the desired contact entry, stored in the handset's memory, using the navigation keys
Press the left soft key for Options
Select More (9)
Select SIM Management (4)
Select either Copy Contacts to SIM (1)
Highlight each contact, using the navigation keys, press the key to Check the box(es) or Check All
Press the left soft key to Copy the Contact(s) to the SIM card

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do I foward my in coming calls to another phone?

asked 3 years, 3 months ago
kevind
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi kevind!

Thank you for your inquiry.

You may contract your service provider for assistance in activating the call divert or call forwarding services on your phone.

We appreciate your continued interest in Samsung products.
answered 3 years, 2 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do I transfer the address book from old, broken phone to new phone?

cannot read screen on broken phone.
asked 3 years, 3 months ago
agteacher101
work
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi agteacher101,

Thank you for your patience. We appreciate your interest!

Copy + Paste this link in to your browser for further instruction: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244735

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

Have a good day!
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I get the SGH - a837 to recognize the 4gb micro SD card?

asked 3 years, 2 months ago
mccjones
USA
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

This issue would be better addressed by calling our Customer Support Center.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and Saturday from 9:00 a.m. to 6:00 p.m. Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 2 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

I have (2) SGH-a837 units; neither will recognize a standard 2GB SD Micro memory card. How do I resolve this. I have tried two brand new cards. Thanks

asked 3 years, 2 months ago
mccjones
USA
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Mccjones-

Thank you for your inquiry. You need to format the card before the phone will mount it. You can follow the steps below to format the memory card on the phone.

Warning: Formatting a memory card will permanently delete all current content.

Important: This phone does support the use of a microSDHC memory card of up to 16GB capacity.

Insert a microSD memory card into the memory card slot, located under the phone battery
Click here for instructions on inserting or removing a memory card
From the standby screen, press the right soft key for Menu
Select My Stuff
Highlight the On Card tab, using the left or right navigation keys
Highlight Audio, Pictures, or Videos, using the navigation keys
Press the left soft key for Options
Select More
Select Memory Card Settings
Select Format
Press the left soft key for Yes to confirm formatting the microSD Memory Card

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
facebook.com/SamsungService

Thank you for your continued interest in Samsung products
answered 3 years, 2 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

What is the password for the phone?

I took the battery out of my phone and put it back in and it is asking me for a password, I have tried every one I could think of including 0000. 1234, etc. and nothing has worked.
asked 3 years, 2 months ago
sarahw0549
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello! Thanks for reaching out. This is an issue that your service provider would be better suited to solve for you in a timely manner.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!
answered 3 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Can I deactivate my camera on my phone

asked 3 years, 2 months ago
pudge76
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. Please copy + paste this link in to your browser for information regarding disabling the sounds on the camera/camcorder:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244718

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Contact list transfer to Galaxy S

I need to transfer my Rugby Cell Phone contact list to my new Samsung Galaxy S phone. The Rugby phone I have was an AT&T phone and my new phone, the Galaxy S is a T-Mobile phone. When I changed to T-Mobile, my PC with the Samsung PC-Studio app will not recognize the Rugby anymore. I want to be able to upload the Rugby phone contact list to my PC then load the list to Google Contacts. How to do I get the Rugby contact list to upload to my PC now that it disconnected from AT&T ?
asked 3 years, 2 months ago
razz21346
West Babylon, NY
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out!

Make certain you are following these steps correctly:

After hooking up your phone to the computer, you will see the USB symbol in the "communicator line" (at the top of your display). pull this down by touching and sliding it down. select "USB connected", another window appears, select "Mount". You should now be able to view, move, access files on your phone and pc.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!
answered 3 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

cant download pc studio on windows 7

says it is unsafe
asked 3 years, 2 months ago
johnwdwrth
louisiana
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out for support. This issue would be better addressed by calling our Customer Support Center.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and Saturday from 9:00 a.m. to 6:00 p.m. Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 2 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do you turn off the "sound" every time you hit a key? It is annoying.

I managed to turn it on, the "sound" for everytime you hit ANY key, and now I can not turn it off, or find it anywhere in my menu areas. HELP!
asked 3 years, 1 month ago
RanchLady
McCoy, Texas
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Both of these links may help you:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=244790

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=559&PROD_ID=0&AT_ID=137505

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 1 month ago
Samsung10
0points
0out of 0found this answer helpful.
Question

My rugby keeps shutting off for no reason

asked 3 years, 1 month ago
mobowhunter1965
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out for support. This issue would be better addressed by calling our Customer Support Center.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and Saturday from 9:00 a.m. to 6:00 p.m. Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support
answered 3 years, 1 month ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do you set-up voice mail on the Rugby?

asked 3 years, 1 month ago
Dakota02
on Samsung Rugby® Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings!

Thanks for your question! Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

 Configuring your Voicemail for the first time
 Desire to change the greeting
 Unsure of the password
 Wish to change the password
 Would like to know how to access your voicemail from another phone
Service Provider Contact Information

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport9
0points
0out of 0found this answer helpful.
<<prev 1 2 3 4 5 6 ... 12 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.