Thank you for your inquiry.
If the phone has physical damage and you would like to have it repaired, you may still send it in for touchscreen or LCD replacement.
However, a standard charge will likely apply for the repair of your phone. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).
Please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support
answered 2 years, 5 months ago
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