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Customer Questions & Answers for
SGH-A667

Customer Questions & Answers:
349 Questions
 | 
354 Answers

Questions & Answers for samsung SGH-A667

Question

how do I get auto correct off this phone?

asked 2 years, 9 months ago
mfurlow
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. Unfortunately, there is no configurable way to perform this on your device.
answered 2 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how do I change the functions of keys?

for instance, change the enter button so that the internet doesn't come up when pushed.
asked 3 years, 2 months ago
hi66hi
17268
on SGH-A667
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can't change the stupid center internet button function. Slight inconvenience. Just hit the "end call" button if you open the browser by mistake. And make sure to lock the phone when its in your pocket. I suggest you make sure auto-lock is on also.

You can only change the up, down, left, and right keys. Menu > Settings > Phone > Shortcuts
answered 2 years, 10 months ago
Dugly
Central NC
0points
0out of 0found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Where do I find download of Samsung PC Studio for SGH-A667?

Where do I find download of Samsung PC Studio for SGH-A667? I followed directions to your support site and download center, but there is no download for Samsung PC Studio. The only downloads for SGH-A667 are user manuals. The phone supports Samsung PC Studio. Where do I get it?
asked 3 years, 2 months ago
ccervo
Concord MA
on SGH-A667
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The US site doesn't show it for some reason, but the Canada site does. Go to http://www.samsung.com/ca/support/main/supportMain.do and enter SGH-A667T as your model number and click any of them (I just chose the top one). It'll bring up a site with a link to download Samsung New PC Studio (It's actually called that. Talk about a creative name.). It works perfectly fine with my US phone.
answered 2 years, 9 months ago
casey2586
0points
2out of 4found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, there is no PC studio download for your device, please refer to the link below for steps on connecting with your PC.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=345722

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport9
-5points
0out of 5found this answer helpful.
Question

How do I reassign the main center button so that it does something other than try to launch att.net?

I don't want to launch att.net every time I grab the phone and the center button is too easy to hit. I'd like to reassign it to something else so that I only launch the web when I really want to.
asked 2 years, 11 months ago
sailrad
Boston
on SGH-A667
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can't. the only buttons you can reassign are up, down, left, and right. Menu > Settings > Phone > Shortcuts.

I often hit that button by mistake, but I just hit the "End Call" button immediately, and it shuts down the browser. So far, I have never racked up any unwanted data charges. Just make sure to lock the keypad when you put the phone in your pocket. I suggest you make sure auto-lock is on.
answered 2 years, 10 months ago
Dugly
Central NC
0points
1out of 2found this answer helpful.
answer 2
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
-3points
0out of 3found this answer helpful.
Question

How do I turn off the test notification?

on my Samsung Evergreen cell phone
asked 2 years, 11 months ago
Flemingesq
Savannah Ga
on SGH-A667
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Menu > Setings > Sound Profile Choose a profile (you can save different settings for normal, silent, etc.) and hit the center button for the "Edit" function. Press right once to move to the "Message" tab. Change message alert type to "mute." Press the "save" button. You will now have to sound or vibration when you receive texts. You can also set it so the phone periodically alerts you about unread text messages, by playing the text tone every minute or so.
answered 2 years, 10 months ago
Dugly
Central NC
0points
0out of 0found this answer helpful.
answer 2
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Number of text messages

Every time I get a text it says two new messages, but there is only one unread text. This is really annoying and I dont know how to fix it. Thanks
asked 2 years, 11 months ago
Codyk
on SGH-A667
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Go through and read every message in your inbox individually. One of them is flagging as unread. I have had this happen a few times. If that doesn't do it, delete all the messages.
answered 2 years, 10 months ago
Dugly
Central NC
0points
0out of 0found this answer helpful.
answer 2
Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 10 months ago
SamsungSupport11
Austin, Texas
-1point
0out of 1found this answer helpful.
Question

how do I change the text size on incoming messages

asked 3 years, 2 months ago
dannacee
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Try using the +/- button on the side of your device when the message is open.

If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

MY PHONE WON'T SYNC/PAIR WITH MY BLUEANT ST3 BLUETOOTH - SUGGESTIONS?

asked 3 years, 2 months ago
JWCREWMOM
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do you open the battery compartment???

asked 3 years, 2 months ago
RYANRRT
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.

Please copy + paste the following link in to your browser for more information: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=345774

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

voice and text message backup

How can I download my voice and text messages to my computer?
asked 3 years, 2 months ago
dwpc
Oregon
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

You'll need to connect your device to your PC via a Samsung USB cable.

Samsung Technical Support
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

dose not read memery card

asked 3 years, 2 months ago
dhjchang
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

HOw do I stop the phone from shutting off on its own?

asked 3 years, 2 months ago
InternalSupport
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I tell my cell phone to save photos to the SanDisk I just inserted?

asked 3 years, 2 months ago
PhilT71
92130
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

To transfer pictures (via a memory card), from the SGH-A667 phone, to a PC follow the steps below:

Insert the formatted microSD memory card into the memory card slot, located on the left side under the battery cover
When correctly inserted, the memory card icon is displayed
From the standby screen, press the right soft key for Menu
Select My Stuff
Highlight the On Phone tab, using the left or right navigation keys
Highlight the Pictures folder, using the navigation keys, then press the OK key to view the contents
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select either Move or Copy
Select either Selected or Multiple
For Multiple Images, highlight each Photo, using the navigation keys
Press the OK key to check each Photo’s box
Press the left soft key for either Move or Copy
Select Memory Card, using the navigation keys
Highlight the Pictures folder, using the navigation keys
Select Move Here or Paste Here to Move or Copy the Photos to the microSD memory card

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport

Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support
answered 3 years, 2 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

In the "Lock Applications" mode, what is the "IM" application? Also, how can I lock the Web access?

asked 3 years, 2 months ago
PNE1
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Can I have picture and ring tone for certain callers

asked 3 years, 2 months ago
l2shop
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=345734

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I delete icons from menu?

asked 3 years, 2 months ago
CHughes
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Why doesn't system recognize my mailbox number when using voicemail?

This is a replacement phone-same make/provider-but when I go to set up my voicemail my mailbox number is not recognized.
asked 3 years, 2 months ago
patsco
USA
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Patsco,

Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 1 month ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Is there a way to sync Evergreen's calendar to an online calendar?

I use Apple's iCal program. Is there a way to sync the Evergreen's phone calendar with iCal's online calendar (or any online calendar?)
asked 3 years, 2 months ago
studio246
Versailles, Kentucky
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

Unfortunately, the SGH-A667 Evergreen doesn't have an online calendar sync feature. Although, you may create calendar events through the through the pre-installed Calendar application. Please cut and paste the link below into your web browser to find the steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=345815

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 1 month ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

where do my contacts get saved?

Swapping out defective samsung evergreen for new one and want to keep all of my contacts.
asked 3 years, 2 months ago
naep
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support!

By default, your contacts will be saved on your SIM card. Please reach out to your carrier for further support with this process. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 1 month ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

the phone is password protected and I forgot the password.

I have taken it to the ATT store where I bought it and they tried many different things reset the password but were unsuccessful.
asked 3 years, 1 month ago
andyt63
on SGH-A667
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, the passcode for the phone is either 0000 or 00000000. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through this forum.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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