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Customer Questions & Answers for
SGH-A597

Customer Questions & Answers:
800 Questions
 | 
821 Answers

Questions & Answers for samsung SGH-A597

Question

How do I silence my keys?

asked 3 years, 9 months ago
peaches58
on SGH-A597
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
settings app, sounds menu, deselect the box for "audio on key press". done!
answered 3 years, 9 months ago
steviesamsung
0points
0out of 0found this answer helpful.
answer 2
main menu, settings, sounds & display.Audible Touch Tones is half-way down list of options.
answered 3 years, 9 months ago
YFLYSOLO
Prattville, AL
0points
0out of 0found this answer helpful.
answer 3
If it is for the Captivate...

Go to "Settings"
"Sound and Display"
Look for "Audible Touch Tones" AND "Audible Selection"
(Note: Audible touch tones are the tones used while using the dial pad... Audible selection is when making screen selections)
Uncheck one or the other (or both) listed above

Hope that helps you.

Have a Good Day!
answered 3 years, 9 months ago
DSoS
Azle, TX
0points
0out of 0found this answer helpful.
answer 4
If you goto settings then ringtones and sounds at the bottom you'll see where you can uncheck the box for key press.
answered 3 years, 9 months ago
MrsRuiz
0points
0out of 0found this answer helpful.
Question

How do I set up my voicemail?

asked 3 years, 3 months ago
Anonymous
on SGH-A597
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Hi there!

Thank you for your inquiry.

Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

> Configuring your Voicemail for the first time
> Desire to change the greeting
> Unsure of the password
> Wish to change the password
> Would like to know how to access your voicemail from another phone

Thanks for writing us here at Samsung!
answered 3 years, 3 months ago
samsung6
0points
0out of 0found this answer helpful.
answer 2
Hi AndreaSBahr!
Thank you for your inquiry.

Regarding your concern please contact your Service Provider for further assistance so they can hwelp you set up your voice mail.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
samsung6
0points
0out of 0found this answer helpful.
answer 3
Hi AndreaSBahr!
Thank you for your inquiry.

Regarding your concern please contacts your Service Provider for further assistance so they can hwelp you set up your voice mail.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do I get a you-tube video on my phone

asked 3 years, 11 months ago
trouble25
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi Trouble25,

Thank you for your inquiry. We understand that you would like to to know on how to download you tube videos on your phone.

There's no available option to download You Tube videos on your phone.

You may try downloading a third party application from the Google Play Store to have this functionality.

Please bear in mind that Samsung does not support the use of any third party application with our handsets. If you will be having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

Thank you for your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung4
Austin, Tx
0points
0out of 0found this answer helpful.
answer 2
unfortunately, there's no settings on the phone that allows you to save youtube videos unto your phone, that might require a third party application
answered 1 year, 10 months ago
techieme
0points
0out of 0found this answer helpful.
Question

how do i change text message tone?

asked 3 years, 10 months ago
woadi80
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for your inquiry. To change the tone for text message alerts, please press Menu > Settings >

Sound Profile > Choose the profile you'd like to adjust.
In the top right-hand corner, press the drop down arrow and select Message.
From here you can change the Message Alert Type, Message Alert Tone, Message Alert Repetition, Alert Tone

Volume, and Vibration Pattern.
Once you have these options configured as desired, press Save.
To customize messaging tones for individual contacts, press Contacts, select the desired entry, and press

Edit and Add More Fields. Add a check mark to the box for Message Tone and press Done.
Now press the Message Tone field and choose the desired tone. If you select Special Tone, press Change at

the bottom of the display to be directed to the available files on your device or memory card.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
answer 2
Thank you for your inquiry. To change the tone for text message alerts, please press Menu > Settings > Sound Profile > Choose the profile you'd like to adjust.
In the top right-hand corner, press the drop down arrow and select Message.
From here you can change the Message Alert Type, Message Alert Tone, Message Alert Repetition, Alert Tone Volume, and Vibration Pattern.
Once you have these options configured as desired, press Save.
To customize messaging tones for individual contacts, press Contacts, select the desired entry, and press Edit and Add More Fields. Add a check mark to the box for Message Tone and press Done.
Now press the Message Tone field and choose the desired tone. If you select Special Tone, press Change at the bottom of the display to be directed to the available files on your device or memory card.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung8
Samsung8
+1point
1out of 1found this answer helpful.
Question

how do you save a pic to your pictures coming from an incoming text picture?

asked 3 years, 9 months ago
IXYST
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
press and hold the pic until the options are displayed
answered 3 years, 9 months ago
matown55
kaukauna, WI
0points
0out of 0found this answer helpful.
answer 2
you click on the picture, and on the bar at the bottom it will give a selection of delete or more. hit more and then hit save
answered 3 years, 9 months ago
chicharito
0points
0out of 0found this answer helpful.
Question

Is it possible to install apps from my computer onto my Samsung Smartphone?

asked 3 years, 9 months ago
Drmoose
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Two ways you can email these to yourself and open it via the web browser on your phone or if you have a usb data cable its suggested that you go that route for no charges will be assesed!
answered 3 years, 9 months ago
R814U
Boonville, IN
0points
0out of 0found this answer helpful.
answer 2
yes
answered 3 years, 9 months ago
HDee
-1point
0out of 1found this answer helpful.
Question

how do i open multimida text

have a text message that wont let me open or delete it
asked 3 years, 9 months ago
bbmama
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
In order to open multi media text you will have to open the message and select download at which point your device should start to download. Make sure that your network is in range!
answered 3 years, 9 months ago
R814U
Boonville, IN
0points
0out of 0found this answer helpful.
answer 2
put your finger on the right Icon an hold it it will open but be careful or use a pointer that is best
answered 3 years, 9 months ago
HDee
0points
0out of 0found this answer helpful.
Question

Can you install new apps on the SGH-A597 from PC Studio?

asked 3 years, 9 months ago
Drmoose
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
As long as there is new new software compatible with your PC and your phone!
answered 3 years, 9 months ago
R814U
Boonville, IN
0points
0out of 0found this answer helpful.
answer 2
yes
answered 3 years, 9 months ago
HDee
-1point
0out of 1found this answer helpful.
Question

How do you install .jar apps?

asked 3 years, 9 months ago
NDFL
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!

Your phone has an available Java application that is pre-loaded on the phone and the applications that you can download on the phone are limited on the phone. However, you may contact your Service Provider if there are compatible applications that you could download to your phone.

Have a good day.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Your phone has an availbale Java application that is pre-loaded on the phone and the applications that you can download on the phone are limited on the phone. However, you may contact your Service Provider if there are compatible applications that you could download to your phone.

Have a good day.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Sometimes when I get a message, a chart comes up showing missed calls, IMs, texts, etc. Where did it go?

The chart was very useful but I don't know how it got there. Now I would like to know how to set it up so that it's always there.
asked 3 years, 8 months ago
Helpme9
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I had to turn the phone off and then back on to get the events widget to re-appear,
seems to have a mind of its own.
answered 3 years, 7 months ago
joskn65
+1point
1out of 1found this answer helpful.
answer 2
Press on the screen to get the pull out tab out and press on button that has a pic of a phone/exclamation point!!
answered 3 years, 8 months ago
DSF83
LEWISVILLE, TEXAS
0points
0out of 0found this answer helpful.
Question

how do I connect non-bluetooth headphones to my phone in order to listen to music?

asked 3 years, 8 months ago
graves
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!

Thank you for your inquiry. As I have checked on our sources, your phone would work with a stereo handsfree headset.

You may call our Accessory sales Department at 1-888-987-4357 for inquiries and suggestions on accessories you can use with your phone.

Below is the link you may view available geniune Samsung Stereo Handsfree Headsets:

http://www.samsung.com/us/mobile/cell-phones-accessories/SGH-A597ZBAATT-product

Have a good day.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. As I have checked on our sources, your phone would only work with a bluetooth stereo headset.

You may call our Accessory sales Department at 1-888-987-4357 for inquiries and suggestions on accessories you can use with your phone.

Have a good day.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do I download music from my laptop to my phone?

asked 3 years, 7 months ago
McDizzle
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!

Thank you for your inquiry. Regarding your concern, you may transfer your picture files from your laptop to your Samsung Eternity II phone using any of the 2 methods that we have provided you below.

Via Windows Explorer (Mass Storage)

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality.

WARNING: DO NOT DISCONNECT USB DATA CABLE DURING THE FILE TRANSFER

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a laptop the files MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the handset to create the destination folders.

To transfer media files, using Windows Explorer & a USB cable, between the phone and a laptop follow the steps below:

1. From the standby screen, insure that the USB mode setting is set to either Mass Storage or Ask on Connection.
2. Connect the USB cable to both the phone's Power/Accessory Interface connector & the laptop's USB slot
* When successfully connected, the phone will show the connected icon on the top of the display.
3. If prompted, Select the Mass Storage USB setting.
4. If prompted, click "Open folder to view files using Windows Explorer" on the new Removable Disk screen or open Windows Explorer manually.
5. Navigate to the media files location on the memory card or laptop.
6. Drag n Drop or copy & paste the media files into the desired destination on the laptop.

Via Memory Card

To transfer media files (via a memory card) to a laptop requires a microSD Memory Card, Memory Card Adaptor & Memory Card Reader. The microSD memory card MUST first be formatted, by the phone, in order for the phone to create the destination folders. Please note that the minimum size limit for the microSD memory card is 32MB.

To transfer media files (via a memory card), from the SGH-A597 (Eternity II) phone, to a laptop follow the steps below:

Insert the formatted microSD memory card into the memory card slot, located under the battery cover.

1. When correctly inserted, the memory card icon is displayed.
2. From the standby screen, press Menu.
3. Press My Stuff
4. Press Pictures or Videos to view the contents.
5. Press Manage
6. Press either Move or Copy
7. Press each image to check their box or press All to check All boxes.
8. Press either Move or Copy
9. Press Memory Card
10. Press media files
11. Press either Move here or Paste here to Move or Copy the media files to the microSD memory card.
12. Remove the microSD memory card from the memory card slot.
13. Insert the microSD memory card into the memory card adaptor.
14. Insert the memory card adaptor into the memory card reader.
15. Insert the memory card reader into the USB slot on the laptop.
16. Navigate to the desired media files' destination location, using Windows Explorer, then paste the media files into the destination on the laptop.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Regarding your concern, you may transfer your picture files from your laptop to your Samsung Eternity II phone using any of the 2 methods that we have provided you below.

Via Windows Explorer (Mass Storage)

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality or click here for instructions.

WARNING: DO NOT DISCONNECT USB DATA CABLE DURING THE FILE TRANSFER

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a PC the pictures MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the handset to create the destination folders.

To transfer Picture/Video files, using Windows Explorer & a USB cable, between the phone and a laptop follow the steps below:

1. From the standby screen, insure that the USB mode setting is set to either Mass Storage or Ask on Connection.
2. Connect the USB cable to both the phone's Power/Accessory Interface connector & the laptop's USB slot
* When successfully connected, the phone will show the connected icon on the top of the display.
3. If prompted, Select the Mass Storage USB setting.
4. If prompted, click "Open folder to view files using Windows Explorer" on the new Removable Disk screen or open Windows Explorer manually.
5. Navigate to the picture/video file location on the memory card or laptop.
6. Drag n Drop or copy & paste the picture/video file into the desired destination on the laptop or the Pictures or Videos folders on the handset.

Via Memory Card

To transfer pictures (via a memory card) to a laptop requires a microSD Memory Card, Memory Card Adaptor & Memory Card Reader. The microSD memory card MUST first be formatted, by the phone, in order for the phone to create the destination folders. Please note that the minimum size limit for the microSD memory card is 32MB.

To transfer pictures (via a memory card), from the SGH-A597 (Eternity II) phone, to a laptop follow the steps below:

Insert the formatted microSD memory card into the memory card slot, located under the battery cover.

1. When correctly inserted, the memory card icon is displayed.
2. From the standby screen, press Menu.
3. Press My Stuff
4. Press Pictures or Videos to view the contents.
5. Press Manage
6. Press either Move or Copy
7. Press each image to check their box or press All to check All boxes.
8. Press either Move or Copy
9. Press Memory Card
10. Press either Pictures or Videos.
11. Press either Move here or Paste here to Move or Copy the Photo(s)/Video(s) to the microSD memory card.
12. Remove the microSD memory card from the memory card slot.
13. Insert the microSD memory card into the memory card adaptor.
14. Insert the memory card adaptor into the memory card reader.
15. Insert the memory card reader into the USB slot on the laptop.
16. Navigate to the desired Photo/Video destination location, using Windows Explorer, then paste the Photo(s)/Video(s) into the destination on the laptop.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do you transfer pictures form a card to the phone

And/or how do you view them
asked 3 years, 5 months ago
slogan
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!

Thank you for your inquiry. Regarding your concern, you may use the listed information and steps on how to view and transfr your pictures to the memory card inserted in your phone.

To view pictures:
1. Touch Menu Key > My Stuff > Pictures

If you have a memory card in your phone, touch the filter drop down (upper-right of My Stuff page) to filter the entries based on their current location (All, Phone, or Memory Card).

To transfer pictures to the storage card, please follow the steps below:
1. Touch > My Stuff > Manage.
2. Select a migration option by touching either Move or Copy.
• Move: takes an unlocked file/folder and moves it to a new location.
• Copy: takes the selected file/folder and duplicates it in the newv location.
3. Select an unlocked entry by touching it to then place a checkmark next to the entry.
• Touch All to place a checkmark alongside all available/unlocked items.
4. Once complete, touch Move/Copy.
5. Touch Phone or Memory Card depending on where you want to copy or move the files to.
6. Select the folder to copy or move the files to. Touch New folder to create a new folder.
7. Touch Paste here/Move here to copy or move the files.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Regarding your concern, you may use the listed information and steps on how to view and transfr your pictures to the memory card inserted in your phone.

To view pictures:
1. Touch Menu Key > My Stuff > Pictures

If you have a memory card in your phone, touch the filter drop down (upper-right of My Stuff page) to filter the entries based on their current location (All, Phone, or Memory Card).

To transfer pictures to the storage card, please follwo the steps below:
1. Touch > My Stuff > Manage.
2. Select a migration option by touching either Move or Copy.
• Move: takes an unlocked file/folder and moves it to a new location.
• Copy: takes the selected file/folder and duplicates it in the newv location.
3. Select an unlocked entry by touching it to then place a checkmark next to the entry.
• Touch All to place a checkmark alongside all available/unlocked items.
4. Once complete, touch Move/Copy.
5. Touch Phone or Memory Card depending on where you want to copy or move the files to.
6. Select the folder to copy or move the files to. Touch New folder to create a new folder.
7. Touch Paste here/Move here to copy or move the files.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I change the font size on received text messages

asked 3 years, 3 months ago
cejs03
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
when you open the message, the button thats the volume up & down will make your font bigger or snaller if you want.
answered 3 years, 3 months ago
urDream21
Milford, CT
0points
0out of 0found this answer helpful.
answer 2
The buttons on the underside of the phone when the phone is slid open... these are also used for the volume control
answered 3 years, 3 months ago
CrossCountryGal
0points
0out of 0found this answer helpful.
Question

Can I reset the touch screen?

My touch screen is registering a touch on the right side of the screen as being touched on the left. Any way to reset the screen?
asked 2 years, 7 months ago
dmord
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
you can reset the entire device and see if it works
answered 1 year, 10 months ago
techieme
0points
0out of 0found this answer helpful.
answer 2
Hi,

Try performing a factory reset. Be sure to back up all of your data before doing so!

Samsung
answered 2 years, 7 months ago
Samsung10
+1point
1out of 1found this answer helpful.
Question

how do I change the font size on the eternity ll

asked 3 years, 10 months ago
christyK
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
while reading the message, press the volume up button
answered 1 year, 10 months ago
techieme
0points
0out of 0found this answer helpful.
answer 2
Thank you for your inquiry.

Here's the steps on how you can make the font size on the text messaging.

From the standby screen, press on menu
Select Messaging
Select Inbox
Select a message to view and then press the side volume UP key to make the font size bigger and press the volume DOWN key to make the font size smaller.

Thank you for choosing Samsung.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can I download or save Text messages that I receive on my Samsung Model SGH-A597 Eternity ll

asked 3 years, 9 months ago
MauriceL
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Most Deffinetly!
answered 3 years, 9 months ago
R814U
Boonville, IN
0points
0out of 0found this answer helpful.
answer 2
yes
answered 3 years, 9 months ago
HDee
0points
0out of 0found this answer helpful.
Question

My cell phone fell and the screen is not working, what can i do?

asked 3 years, 6 months ago
Tania2614
on SGH-A597
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi Tania2614,

Thank you for your correspondence.

We can do minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.

If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.
answered 3 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi Tania2614,

We can do minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.

If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.
answered 3 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Is there any way to make the memmo pad feature have more space?

The memo pad can only accept 80 characters, i am a song writer and i like to wright my songs in my phone but a song is a lot longer that 80 characters, is there any way to change this? are there any apps that i could use?
asked 4 years ago
jonf
on SGH-A597
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jonf!

I do got your point however the settings for your memo pad is ony for that characters. There's no available option for us to change the settings of the memo pad. You can try to contact your current service provider for them to give you some option if you can have a 3rd party application but we're not recommending any 3rd party apps for your handset because it may cause software damage on your handset.
answered 3 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do you set the ring tone?

asked 3 years, 11 months ago
notgoodwithtechnology
on SGH-A597
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To edit a sound profile follow the steps below:

While in standby mode, press on Menu
Select Settings
Select Sound Profile
Press on the Sound Profile to be edited from the following:
Normal
Silent
Driving
Outdoor
From the Call screen (Use the drop down arrow):
Press on Call Alert Type (Melody)
Press on the desired Call Alert Type setting from the following:
Melody
Increasing Melody
Vibration then Melody
Vibration & Melody
Vibe & Increasing Melody
Press on Save to keep the Call Alert Type setting
Press on Voice Call Ringtone (AT&T Tone)
Press on the desired Voice Call Ringtone then press on Save or press on Tones, press on the desired Tone then press on Add
Set the Ringtone Volume setting
Press on Vibration Pattern (Vibration 1)
Press on the desired Vibration Pattern
Press on Save to keep the Vibration Pattern setting
Press on Save to keep the Normal, Driving or Outdoor Sound Profile settings
Note: Audio files less than 300 KB are treated as ringtones, whereas audio files which are greater than 300 KB are considered as Music. You cannot set an MP3 file as a ringtone if it is larger than 300 KB.
answered 3 years, 9 months ago
SamsungJoseL
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