Looking for Answers about samsung SGH-A597?

If you goto settings then ringtones and sounds at the bottom you'll see where you can uncheck the box for key press.

If it is for the Captivate...

Go to "Settings"
"Sound and Display"
Look for "Audible Touch Tones" AND "Audible Selection"
(Note: Audible touch tones are the tones used while using the dial pad... Audible selection is when making screen selections)
Uncheck one or the other (or both) listed above

Hope that helps you.

Have a Good Day!

main menu, settings, sounds & display.Audible Touch Tones is half-way down list of options.

Hi AndreaSBahr!
Thank you for your inquiry.

Regarding your concern please contacts your Service Provider for further assistance so they can hwelp you set up your voice mail.

Thank you for your continued interest in Samsung products.

Hi AndreaSBahr!
Thank you for your inquiry.

Regarding your concern please contact your Service Provider for further assistance so they can hwelp you set up your voice mail.

Thank you for your continued interest in Samsung products.

Thank you for your inquiry.

Here's the steps on how you can make the font size on the text messaging.

From the standby screen, press on menu
Select Messaging
Select Inbox
Select a message to view and then press the side volume UP key to make the font size bigger and press the volume DOWN key to make the font size smaller.

Thank you for choosing Samsung.
Sincerely,
Technical Support

Press on the screen to get the pull out tab out and press on button that has a pic of a phone/exclamation point!!

The buttons on the underside of the phone when the phone is slid open... these are also used for the volume control

Hi Tania2614,

We can do minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.

If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.

Thank you for your inquiry. To change the tone for text message alerts, please press Menu > Settings > Sound Profile > Choose the profile you'd like to adjust.
In the top right-hand corner, press the drop down arrow and select Message.
From here you can change the Message Alert Type, Message Alert Tone, Message Alert Repetition, Alert Tone Volume, and Vibration Pattern.
Once you have these options configured as desired, press Save.
To customize messaging tones for individual contacts, press Contacts, select the desired entry, and press Edit and Add More Fields. Add a check mark to the box for Message Tone and press Done.
Now press the Message Tone field and choose the desired tone. If you select Special Tone, press Change at the bottom of the display to be directed to the available files on your device or memory card.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

you click on the picture, and on the bar at the bottom it will give a selection of delete or more. hit more and then hit save

yes

Hi,

Try performing a factory reset. Be sure to back up all of your data before doing so!

Samsung

yes

put your finger on the right Icon an hold it it will open but be careful or use a pointer that is best

yes

unfortunately, there's no settings on the phone that allows you to save youtube videos unto your phone, that might require a third party application

Hi there!

Thank you for your inquiry. Regarding your concern, you may transfer your picture files from your laptop to your Samsung Eternity II phone using any of the 2 methods that we have provided you below.

Via Windows Explorer (Mass Storage)

Note: If the Bluetooth feature is currently active on the phone, USB communication between devices will not be available. To transfer files to or from the phone, turn off the Bluetooth functionality or click here for instructions.

WARNING: DO NOT DISCONNECT USB DATA CABLE DURING THE FILE TRANSFER

Important: In order to transfer pictures (via Windows Explorer & a USB cable) to a PC the pictures MUST be located on a formatted microSD Memory Card. The microSD memory card must first be formatted, by the phone, in order for the handset to create the destination folders.

To transfer Picture/Video files, using Windows Explorer & a USB cable, between the phone and a laptop follow the steps below:

1. From the standby screen, insure that the USB mode setting is set to either Mass Storage or Ask on Connection.
2. Connect the USB cable to both the phone's Power/Accessory Interface connector & the laptop's USB slot
* When successfully connected, the phone will show the connected icon on the top of the display.
3. If prompted, Select the Mass Storage USB setting.
4. If prompted, click "Open folder to view files using Windows Explorer" on the new Removable Disk screen or open Windows Explorer manually.
5. Navigate to the picture/video file location on the memory card or laptop.
6. Drag n Drop or copy & paste the picture/video file into the desired destination on the laptop or the Pictures or Videos folders on the handset.

Via Memory Card

To transfer pictures (via a memory card) to a laptop requires a microSD Memory Card, Memory Card Adaptor & Memory Card Reader. The microSD memory card MUST first be formatted, by the phone, in order for the phone to create the destination folders. Please note that the minimum size limit for the microSD memory card is 32MB.

To transfer pictures (via a memory card), from the SGH-A597 (Eternity II) phone, to a laptop follow the steps below:

Insert the formatted microSD memory card into the memory card slot, located under the battery cover.

1. When correctly inserted, the memory card icon is displayed.
2. From the standby screen, press Menu.
3. Press My Stuff
4. Press Pictures or Videos to view the contents.
5. Press Manage
6. Press either Move or Copy
7. Press each image to check their box or press All to check All boxes.
8. Press either Move or Copy
9. Press Memory Card
10. Press either Pictures or Videos.
11. Press either Move here or Paste here to Move or Copy the Photo(s)/Video(s) to the microSD memory card.
12. Remove the microSD memory card from the memory card slot.
13. Insert the microSD memory card into the memory card adaptor.
14. Insert the memory card adaptor into the memory card reader.
15. Insert the memory card reader into the USB slot on the laptop.
16. Navigate to the desired Photo/Video destination location, using Windows Explorer, then paste the Photo(s)/Video(s) into the destination on the laptop.

We thank you for your patronage of Samsung products. Have a good day.

Hi there!

Your phone has an availbale Java application that is pre-loaded on the phone and the applications that you can download on the phone are limited on the phone. However, you may contact your Service Provider if there are compatible applications that you could download to your phone.

Have a good day.

Hi there!

Thank you for your inquiry. As I have checked on our sources, your phone would only work with a bluetooth stereo headset.

You may call our Accessory sales Department at 1-888-987-4357 for inquiries and suggestions on accessories you can use with your phone.

Have a good day.

Hi there!

Thank you for your inquiry. Regarding your concern, you may use the listed information and steps on how to view and transfr your pictures to the memory card inserted in your phone.

To view pictures:
1. Touch Menu Key > My Stuff > Pictures

If you have a memory card in your phone, touch the filter drop down (upper-right of My Stuff page) to filter the entries based on their current location (All, Phone, or Memory Card).

To transfer pictures to the storage card, please follwo the steps below:
1. Touch > My Stuff > Manage.
2. Select a migration option by touching either Move or Copy.
• Move: takes an unlocked file/folder and moves it to a new location.
• Copy: takes the selected file/folder and duplicates it in the newv location.
3. Select an unlocked entry by touching it to then place a checkmark next to the entry.
• Touch All to place a checkmark alongside all available/unlocked items.
4. Once complete, touch Move/Copy.
5. Touch Phone or Memory Card depending on where you want to copy or move the files to.
6. Select the folder to copy or move the files to. Touch New folder to create a new folder.
7. Touch Paste here/Move here to copy or move the files.

We thank you for your patronage of Samsung products. Have a good day.