Looking for Answers about samsung SGH-A187?

Either touch and hold the onscreen button, lower left AND/OR press and hold the lock button on the side of the phone

Hi!

Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

> Configuring your Voicemail for the first time
> Desire to change the greeting
> Unsure of the password
> Wish to change the password
> Would like to know how to access your voicemail from another phone

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Technical Support Team

Hi NitinD!

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi there!

Thank you for your inquiry. Your Samsung SGH-A187 doesn't have the capability to transfer pictures or media files using a data cable. However, I have here the link on how you can send pictures through MMS or Multimedia Messaging Service. If you wish to continue, please check the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=339665

We sincerely apologize for any inconvenience this presents.

Thank you for your inquiry.

Apparently, there is not an option to load a specific language pack to existing models. The phones are manufactured to the language specifications of the region in which they intended to be used. Some phones have English and Spanish capabilities and some have English, Spanish and French.

However, once released, the phones do not have an option to add a language pack or alter the platform to include other languages.

We are sorry for any inconvenience this may cause.

Thanks for your question!

Regarding your concern, if you are going to transfer pictures, you may do mass storage so you could transfer them to the computer. For you to connect the phone to the computer, it would require you to have the memory card inside the phone and a data cable that is part of your standard box contents.

If the microSD memory card came from another phone and you could not saved any files on it. Try to format the microSD memory card using your phone so that the phone will recognize the microSD memory card inserted in it.

To format a memory card:
1. Insert a microSD memory card into the memory card slot, located under the battery cover.
2. From the standby screen, press the right soft key for Menu.
3. Select My Stuff.
4. Select Memory Card.
5. Press the Left Soft key for Options.
6. Select Memory Card Settings.
7. Choose Format Memory card.

Note: This action will erase the SD card in the phone. You will lose all data on the card.

To copy pictures from your phone to microSD memory card:
1. From the standby screen, press the right soft key for Menu.
2. Select My Stuff.
3. Select Pictures, and then My Photos.
4. Highlight the Pictures folder, using the navigation keys, and then press the AT&T logo key to view the contents.
5. Highlight the desired Photo, using the navigation keys.
6. Press the left soft key for Options.
7. Select either Move or Copy.
8. Select either Selected or Multiple.
For Multiple Images, highlight each Photo, using the navigation keys.
Press the AT&T logo key to check each Photo’s box.
Press the left soft key for either Move or Copy.
9. Highlight Memory Card, using the navigation keys, and then press the left soft key for Select.
10. Highlight the Pictures folder, using the navigation keys.
11. Press the left soft key for Options.
12. Select Open.
13. Press the left soft key for Options.
14. Select Paste or Move Here to Move or Copy the Photo(s) to the microSD memory card.

To transfer pictures saved on the microSD memory card to your computer:
1. Remove the microSD memory card from the memory card slot.
2. Insert the microSD memory card into the memory card adaptor.
3. Insert the memory card adaptor into the memory card reader.
4. Insert the memory card reader into the USB slot on the PC.
5. Navigate to the Photo location, inside the my_pix folder, using Windows Explorer.
6. Drag and drop or copy & paste the Photo or Video into the desired destination on the PC.
Note: To transfer pictures or videos from a PC simply paste them into the my_pix folder on the memory card.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!

Hi sandybear03!

Thank you for your inquiry.

To assign a Contact to a group on the SGH-A187 handset, please follow the steps below:

1. While in standby mode, press the right soft key for Menu.
2. Select Address Book.
3. Select Group.
4. Highlight the desired Group, using the navigation keys, and then press the OK key to view the members.
5. Press the left soft key for Options.
6. Select Add.
7. Highlight each Contact to add to the Group then press the OK key to check their box.
8. Press the left soft key for Options then select to Add the Contact to the Group.

Note: Groups are only available for Contact entries stored in the handset's memory, not on the SIM card.

We appreciate your continued interest in Samsung products.

Hi,

Thank you for your inquiry! We appreciate your patience :)

I am sorry to hear that you have been having issues with your SGH-A187.

Copy + Paste this link in to your browser: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=339665

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

Again, we thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!