Search Samsung

Looking for Answers about samsung SGH-A187?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:1)
Dishwashers(Q:14 A:23)
Dryers(Q:40 A:49)
Electric Ranges(Q:82 A:109)
French Door(Q:3 A:4)
Gas Ranges(Q:95 A:121)
Induction(Q:6 A:7)
LCD(Q:3 A:3)
LED Lighting(Q:2 A:3)
Microwaves(Q:112 A:165)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:37 A:67)
UHD TV(Q:39 A:34)
Verizon Wireless(Q:109 A:125)
Washers(Q:19 A:31)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
SGH-A187

Customer Questions & Answers:
321 Questions
 | 
330 Answers

Questions & Answers for samsung SGH-A187

Question

I am not able to view vcf file (Send All contacts) sent from other mobile to my Samsung SGH-A187 via bluetooth. Please guide

I have transferred address book from my previous mobile to Samsung mobile using bluetooth. I got the message as file received. But I am not able to see the address book updated, nor I am able to locate that file.
1. What can be the reason. ?
2. In which folder are the files received by Bluetooth stored and how can we view them.
Your kind support is requested.
asked 3 years, 7 months ago
NitinD
California
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This phone doesn't handle "all contacts" the way some phones do. You probably have a singe file which, if you opened it in a text editor, would be a list of all the contacts. This phone stores, exports, imports each contact separately.
If you still have the other phone, you can export each contact separately and import them into your Samsung. If not, you can edit the file though it will take some time.
Good luck with it and have fun.
answered 3 years, 4 months ago
pricetech
0points
0out of 0found this answer helpful.
answer 2
Hi NitinD!

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How can I download pictures from phone to my computer via USB?

asked 3 years, 6 months ago
pjbwalstib
Tallahassee
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You have to save the pictures, videos, etc to the memory card. then plug in USB cable and connect as Mass Storage. then copy/ move files via Windows just like a USB flash drive
answered 1 year, 11 months ago
baillif
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Your Samsung SGH-A187 doesn't have the capability to transfer pictures or media files using a data cable. However, I have here the link on how you can send pictures through MMS or Multimedia Messaging Service. If you wish to continue, please check the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=339665

We sincerely apologize for any inconvenience this presents.
answered 3 years, 6 months ago
Samsung10
0points
1out of 2found this answer helpful.
Question

I cannot set up voicemail. Voicemail does not pick up.

asked 3 years, 8 months ago
pgeorge
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for your inquiry. You may try to do a soft reset. Turning off the phone for at least 5 seconds and turn it on again. After that, try to set up again your voicemail by pressing and hold the number 1 key on the keypad of your handset. You may also ask your current service provider for all the settings of voicemail on your Samsung phone.
answered 3 years, 8 months ago
Samsung10
0points
0out of 0found this answer helpful.
answer 2
Hi!

Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

> Configuring your Voicemail for the first time
> Desire to change the greeting
> Unsure of the password
> Wish to change the password
> Would like to know how to access your voicemail from another phone

Thanks for writing us here at Samsung!
Technical Support Team
answered 3 years, 8 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

Russian Language Support

Does A187 have cyrillic characters, or can it be added? Thank you.
asked 3 years, 8 months ago
Buran
Pittsburgh, PA
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for your inquiry.

Apparently, there is not an option to load a specific language pack to existing models. The phones are manufactured to the language specifications of the region in which they intended to be used. Some phones have English and Spanish capabilities and some have English, Spanish and French.

However, once released, the phones do not have an option to add a language pack or alter the platform to include other languages. We are sorry for any inconvenience this may cause.
answered 3 years, 8 months ago
Samsung4
0points
0out of 0found this answer helpful.
answer 2
Thank you for your inquiry.

Apparently, there is not an option to load a specific language pack to existing models. The phones are manufactured to the language specifications of the region in which they intended to be used. Some phones have English and Spanish capabilities and some have English, Spanish and French.

However, once released, the phones do not have an option to add a language pack or alter the platform to include other languages.

We are sorry for any inconvenience this may cause.
answered 3 years, 8 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

How do I set up a group in the address book of my a187 cell phone?

asked 3 years, 5 months ago
sandybear03
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi sandybear03!

Thank you for your inquiry.

To assign a Contact to a group on the SGH-A187 handset, please follow the steps below:

1. While in standby mode, press the right soft key for Menu.
2. Select Address Book.
3. Select Group.
4. Highlight the desired Group, using the navigation keys, and then press the OK key to view the members.
5. Press the left soft key for Options.
6. Select Add.
7. Highlight each Contact to add to the Group then press the OK key to check their box.
8. Press the left soft key for Options then select to Add the Contact to the Group.

Note: Groups are only available for Contact entries stored in the handset's memory, not on the SIM card.

We appreciate your continued interest in
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
answer 2
Hi sandybear03!

Thank you for your inquiry.

To assign a Contact to a group on the SGH-A187 handset, please follow the steps below:

1. While in standby mode, press the right soft key for Menu.
2. Select Address Book.
3. Select Group.
4. Highlight the desired Group, using the navigation keys, and then press the OK key to view the members.
5. Press the left soft key for Options.
6. Select Add.
7. Highlight each Contact to add to the Group then press the OK key to check their box.
8. Press the left soft key for Options then select to Add the Contact to the Group.

Note: Groups are only available for Contact entries stored in the handset's memory, not on the SIM card.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

MY PHONE HAS LOCKED HOW CAN I UNLOCK IT

asked 3 years, 4 months ago
CANDIRPASHA
on SGH-A187
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
Hi ElleMai!

Thank you for your inquiry.

If the phone has a "Phone lock" and it's asking for a passcode, use "0000” or “00000000” as a default passcode.

For further assistance, please contact our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m.Monday through Friday and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We appreciate your time writing us here at Samsung!
answered 3 years, 4 months ago
SamsungSupport12
-2points
0out of 2found this answer helpful.
answer 2
Either touch and hold the onscreen button, lower left AND/OR press and hold the lock button on the side of the phone
answered 3 years, 4 months ago
Crossbill
Whitefish, MT
-2points
0out of 2found this answer helpful.
Question

how do i download pictures to my computer

asked 3 years, 2 months ago
kcorcor
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Save pictures, videos, files, etc to memory stick, connect phone to computer via USB cable (connect as Mass Storage) and then transfer via Windows just like a USB flash drive
answered 1 year, 11 months ago
baillif
0points
0out of 0found this answer helpful.
answer 2
Hi,

Thank you for your inquiry! We appreciate your patience :)

I am sorry to hear that you have been having issues with your SGH-A187.

Copy + Paste this link in to your browser: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=339665

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

Again, we thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I download my pictures to my PC?

I have an USB cord for it. Do I need a driver?
asked 2 years, 11 months ago
Lgraniel
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Save pictures, videos, files, etc to memory stick, connect phone to computer via USB cable (connect as Mass Storage) and then transfer via Windows just like a USB flash drive
answered 1 year, 11 months ago
baillif
0points
0out of 0found this answer helpful.
answer 2
Thanks for your question!

Regarding your concern, if you are going to transfer pictures, you may do mass storage so you could transfer them to the computer. For you to connect the phone to the computer, it would require you to have the memory card inside the phone and a data cable that is part of your standard box contents.

If the microSD memory card came from another phone and you could not saved any files on it. Try to format the microSD memory card using your phone so that the phone will recognize the microSD memory card inserted in it.

To format a memory card:
1. Insert a microSD memory card into the memory card slot, located under the battery cover.
2. From the standby screen, press the right soft key for Menu.
3. Select My Stuff.
4. Select Memory Card.
5. Press the Left Soft key for Options.
6. Select Memory Card Settings.
7. Choose Format Memory card.

Note: This action will erase the SD card in the phone. You will lose all data on the card.

To copy pictures from your phone to microSD memory card:
1. From the standby screen, press the right soft key for Menu.
2. Select My Stuff.
3. Select Pictures, and then My Photos.
4. Highlight the Pictures folder, using the navigation keys, and then press the AT&T logo key to view the contents.
5. Highlight the desired Photo, using the navigation keys.
6. Press the left soft key for Options.
7. Select either Move or Copy.
8. Select either Selected or Multiple.
For Multiple Images, highlight each Photo, using the navigation keys.
Press the AT&T logo key to check each Photo’s box.
Press the left soft key for either Move or Copy.
9. Highlight Memory Card, using the navigation keys, and then press the left soft key for Select.
10. Highlight the Pictures folder, using the navigation keys.
11. Press the left soft key for Options.
12. Select Open.
13. Press the left soft key for Options.
14. Select Paste or Move Here to Move or Copy the Photo(s) to the microSD memory card.

To transfer pictures saved on the microSD memory card to your computer:
1. Remove the microSD memory card from the memory card slot.
2. Insert the microSD memory card into the memory card adaptor.
3. Insert the memory card adaptor into the memory card reader.
4. Insert the memory card reader into the USB slot on the PC.
5. Navigate to the Photo location, inside the my_pix folder, using Windows Explorer.
6. Drag and drop or copy & paste the Photo or Video into the desired destination on the PC.
Note: To transfer pictures or videos from a PC simply paste them into the my_pix folder on the memory card.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do i remove pictures from my phone

i am changing from one phone to another and need to transfer my pictures
asked 2 years, 8 months ago
cindyd0321
on SGH-A187
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Save pictures, videos, files, etc to memory stick, connect phone to computer via USB cable (connect as Mass Storage) and then transfer via Windows just like a USB flash drive
answered 1 year, 11 months ago
baillif
0points
0out of 0found this answer helpful.
answer 2
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

can this phone do tethering

Can this phone work as a modem?
asked 3 years, 10 months ago
NwUzr
San Francisco
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. The phone is not capable of using as a tethered modem.

Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How do I save an image that was sent to me through a text message?

asked 3 years, 10 months ago
skybyflyhigh
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. Images or photos sent through messages can only be saved on the inbox of the phone. There is no configurable option to save the pictures on the gallery of the device.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do i format a used Sd micro card for this phone

asked 3 years, 10 months ago
rickdanger
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Just to inform you formatting the memory card will permanently delete it's content.

To format the SD card into this phone, please follow this step:
In Idle mode, press Menu ➔ My Stuff ➔ Memory Card.
Highlight a folder and press the Options soft key to access
the following actions:
• Open: allows you to open the selected folder.
• Create Folder: allows you to create a new folder.
• Sort by: allows you sort files by Date, Type, Name, and Size.
• Properties: allows you to view the Name, Size, Contains, Created
Time, and Last Modified Time of the folder.
• Memory Card Settings: allows you to view memory card details, to
format the memory card, and to make all folders visible to Bluetooth
devices.

And Memory card settings is the one that you need to select to format the memory card.

Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Product registered

When I sign in to this site it shows me as owning a SGH-A187. I think I registered a SGH-I897 which I have in my hands and own right now. How do I get this error corrected?
asked 3 years, 10 months ago
venus2mars
Fresno, CA, USA
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, I am sorry for the inconvenience that you are having towards your product registration. As you have stated on your inquiry you have an SGH-i897 and what is showing on the website is you have an SGH-a187. And about this have tried checking the IMEI number or the Handset Serial Number that you have entered on the registration field is the two matches? Because if the IMEI number that you have on your possession right now did not match with the IMEI number on your product registration, it could be the reason why you have a different phone model. I would suggest for you to check the IMEI number on your device and the IMEI number on your registration.
Should you have other questions & concerns, feel free to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 9 months ago
Samsung8
Samsung8
-1point
0out of 1found this answer helpful.
Question

favorite images

under camera mode it gives you the choice to move photos to favorite images. how do you look at favorite images once you put them there? I moved 2 photos to favorite images and they are gone and I can't find them back.
camera-photos-options-move to-favorite images.
asked 3 years, 9 months ago
Jim1971
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All folders are under "My Files", you can just please browse all the folders under it to locate the "favorite images" where you have moved those photos by going to Applications > My Files. Then under My Files, please check under DCIM > Camera or SD and the rest of the folders there.
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

hi i need usb driver for my a187

asked 3 years, 9 months ago
kurdi
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello Kurdi!

Aside from the disc that came with the phone, there's no other way for you to have a driver for your handset. You can also check your current service provider or the store where you purchase the phone if they can offer you any driver for this phone.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

SGH-a187 usb driver problem

I am having no luck getting the SGH-a187 to link up to the samsung pc software.
When I plug in the cell phone in to my desktop computer with usb, I get a windowsxp error message that the hardware was not recognized. I see that it identifies the Samsung cell phone but no connection is made.
I am using the KIES software.
I also tried the New_pc_studio software with no luck.
Please provide information regarding this specific phone's usb driver.
thanks
asked 3 years, 9 months ago
willanie
california
on SGH-A187
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi!

Here are some troubleshooting steps that you can do to connect your phone
with your computer.

1. Use a different USB port.

2. Update the driver on your computer.

Here's how:

- Click on START.
- Click on RUN and type in "devmgmt.msc" and hit OK.
- The Device Manager box will appear. Highlight the red marked drivers from the Universal Serial Bus Controllers

and right click then click on "Properties".
- Go to the "Driver" tab and press "UPDATE DRIVER".

3. Uninstall and reinstall the software.

UNINSTALL

- Click on START.
- Go to control Panel then choose "Add" or " Remove" programs
- Highlight the Samsung PC Studio and click on "REMOVE".
- Reconnect the phone using USB cable after reinstalling the software.

Hope this helps.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 3 years, 8 months ago
SamsungSupport12
-1point
0out of 1found this answer helpful.
Question

can i download music to my phone with only the usb cordand if i need a disk then where online can i get the technolagy that i need to do this?

i have a brand new phone with the usb cord but did not recieve any disk and i would like to add music and ringtones to my phone and memory card.
asked 3 years, 9 months ago
lilangelbaby
Indiapolis indiana
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thank you for your inquiry. There's no configurable option for you to connect your phone to your computer and download musics or ringtones. However, you have an option for you to download music files for your phone through the help of your service provider.

Happy Holidays!
answered 3 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how to unlock cell phones?

MY COUSIN GAVE ME THIS CELL BUT I DONT HAVE THE PASSWORD,,PLEASE HELP.
asked 3 years, 9 months ago
santadiabla33
93263
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Regarding your concern, what we can offer as passcode would be either "0000" or "00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

I accidently activate the web browser which I never use...Can I disconnect it somehow?

asked 3 years, 9 months ago
paverdebbie
west palm beach fl
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The internet service on the phone is being configured by your Network Provider. So if you want to disconnect or disable the internet service on the phone, then you would need to contact them for further assistance.

Samsung Technical Support
answered 3 years, 9 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I remove the PUK Block on this phone?

My son did something and his phone is lock up with the message PUK Block and SOS at the bottom of the screen. What do I do to fix it?
asked 3 years, 9 months ago
baroness6433
Muldrow, Oklahoma
on SGH-A187
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is best to contact the cellphone's Service Provider to further assist you with the error message which is PUK Block. That is a lock concerning the simcard and it's supported by the Service Provider.
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
1 2 3 4 5 ... 17 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.