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Customer Questions & Answers for
samsung a107 Cell Phone

Customer Questions & Answers:
285 Questions
 | 
289 Answers

Questions & Answers for samsung a107 Cell Phone

Question

where;s the phone number for my new cell phone

asked 3 years, 3 months ago
cheria
on a107 Cell Phone
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answer 1
Hi there!

Regarding about your concern, for you to get the phone number of the SGH-A107 handset, we recommend contacting your Service Provider.

You may also try to press and hold the “1” key to dial the voicemail on the phone and check the number on the screen.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung7
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Question

how do I change the ringtone

asked 3 years, 3 months ago
pegz
st. augustine, fl.
on a107 Cell Phone
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answer 1
Hi there!

Thank you for your inquiry. Regarding about your concern, to change the ringtone on the SGH-A107 handset:

1. While in standby mode, press on Menu.
2. Press Settings.
3. Press Sound Profile.
4. Press on the Sound Profile to be edited. (Normal, Silent, Driving, Outdoor)
5. From the Call screen (Use the drop down arrow):
• Press on Call Alert Type (Melody)
a. Press on the desired Call Alert Type setting from the following:
-Melody
-Vibration
-Vibration then Melody
-Vibration & Melody
b. Press on Save to keep the Call Alert Type setting.
• Press on Voice Call Ringtone (AT&T Tone).
Press on the desired Voice Call Ringtone then press on Save or press on Tones, press on the desired Tone then press on Add.
• Set the Ringtone Volume setting.
6. Press on Save to keep the Normal, Driving or Outdoor Sound Profile settings.
answered 3 years, 3 months ago
Samsung7
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Question

can not remove the no text while driving on screen of my phone

there appears to not be a plastic to peel off so how else can I remove this from the screen? This is blocking my screen and makes it very difficult to read. Phone is a samsung a107
asked 3 years, 3 months ago
kenrhia
on a107 Cell Phone
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answer 1
Hi there.

The message "no text while driving" is written on a sticker. You can gently remove the sticker by peeling it off from the top of the screen. You can go to the store where you purchased the phone if you need further assistance in removing the sticker.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How can I get content such as wallpapers or ringtones of my own onto the my A107?

asked 3 years, 3 months ago
InvincibleWall
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi there.

You may call your service provider and ask if there will options to download ringtones or wallpapers from them. There will be no option for the phone to connect to a computer or other device (to get such files) as software is not available to do so.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung8
Samsung8
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Question

How do I enstall the sim?

asked 3 years, 3 months ago
Bradine
York PA
on a107 Cell Phone
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answer 1
Hi there!

Thank you for your inquiry. Here is the step on how to install the SIM card SGH-A107 handset.

1. Press and hold the END key to turn off the phone (if turned on).
2. Place a thumbnail into the slot at the bottom of the phone then lift the battery cover up and off.
3. Lift the battery up then slide it away from the phone.
4. Make sure the gold contacts of the SIM card are face down, then gently slide the SIM card completely into (or out of) the socket.

Note: The angled corner of the SIM card should be inserted as shown below. The correct insertion is shown on the phone itself. Improperly inserting the SIM can cause the phone to not recognize the SIM card.

5. Align the battery tabs with the slots at the bottom of the phone.
6. Press the battery down until it clicks into place making sure the battery is properly installed
7. With the battery in position on the phone, place battery cover back on the handset (1) then gently press it down until it clicks.

Note: The battery must be properly installed before charging the battery or switching on the phone.

For further details regarding this phone, we advise you to visit our website www.samsung.com/us to check for other specifications that you may enjoy with this phone.
answered 3 years, 3 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how do I find my mobile number & start using my new phone?

pay as you go how do i get started
asked 3 years, 3 months ago
clairek
on a107 Cell Phone
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answer 1
Hi there.

You would need to activate the service on the phone by calling your network provider. Once the SIM card/service is activated, you can view your phone number by doing the following:

Press Menu
Press Address Book
Press Address Book Settings
Select Own Number
* This option allows you to view the number assigned to the phone, and any other numbers you choose to enter in the Empty fields.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung8
Samsung8
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0out of 0found this answer helpful.
Question

How to unlock my phone?

asked 3 years, 3 months ago
shonte24
on a107 Cell Phone
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answer 1
Thank you for your inquiry.

You will need to coordinate with your service provider and ask them for the Network Control Key (NCK code). This is an eight digit code which you can only get from your service provider.

After acquiring the NCK code you will have to call Samsung Technical Support at your earliest convenience by phone at our toll free number 1-888-987-4357 between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time for further assistance in unlocking the handset.

Note: Do not enter the code on your own. This might lead the phone to freeze.
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do I activate this phone?

asked 3 years, 3 months ago
acbpro13
Nashville
on a107 Cell Phone
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1 answer
Answers
answer 1
Hi acbpro13!

Thank you for your inquiry. This is a network dependent issue which is best assisted by your service provider. You may contact them so they can further assist you with the information about this matter.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Why won't my new phone (the a107) take my SIM card?

It just says, "SIM Crash"
asked 3 years, 3 months ago
colecon15
Missouri
on a107 Cell Phone
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1 answer
Answers
answer 1
Hi there!

You may want to try other sim card with your handset or try to put your sim card into other device so you could identify if the problem resides with the phone or on the card.

If the problem resides on the sim card, you may replace your sim card with a brand new one however if the problem resides with the phone, then you may submit the phone to our repair center for further evaluation.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 3 months ago
Samsung4
0points
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Question

Can I use my cell phone evenings and weekends?

I'm new to using a pay-as-you go cell phone!
asked 3 years, 3 months ago
jimmyofcny
Union Springs NY
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. If you are reffering to the call plan you have on your phone, please contact your Service Provider for further information.

Have a good day.
answered 3 years, 3 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Where do i get the PUK from?

asked 3 years, 3 months ago
LMST
on a107 Cell Phone
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answer 1
Hi LMST!

Are you getting a PUK lock?

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you need to contact your service provider to get the PUK code to unlock it.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

where is my phone number

I cannot find my phone number or make an outgoing call
asked 3 years, 3 months ago
AllisonTM
on a107 Cell Phone
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Answers
answer 1
Hi AllisonTM!

Thank you for your inquiry. You can view your number on your Samsung SGH-A107 by going to the Address Book. Please follow the steps below:

1. From the Home screen of your handset, go to Menu
2. Go to Address Book
3. Go to Address Book Settings
4. Select Own Number

And regarding on making an outgoing call, you may try to check if you have a strong signal for you to make or receive calls. If so and you still can't make calls, I highly suggest contacting your service provider as this concern is a network d ependent issue.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

My SGH-a107 GO phone won't let me load the card to add minutes to the phone, what's wrong

asked 3 years, 3 months ago
pete1298
oceanside
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Pete1298.

Thank you for your inquiry. While we would like to assist you in your request, this is something that would be best addressed by your service provider. Please contact your service provider’s customer service department for additional information.

We appreciate your continued interest in Samsung products. Have a great day.
answered 3 years, 3 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do you activate an samsung phone from at&t

asked 3 years, 3 months ago
Katie93
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Katie93.

Thank you for your inquiry. While we would like to assist you in your request, this is something that would be best addressed by your service provider which is at&t. Please contact your service provider’s customer service department for additional information.

We appreciate your continued interest in Samsung products. Have a great day.
answered 3 years, 3 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do I change the volume on the SGH A107 phone

asked 3 years, 3 months ago
cabbama
florida
on a107 Cell Phone
0points
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Answers
answer 1
Hi cabbama!

Thank you for your inquiry.

Are you trying to adjust the volume while on a call?

During a call, if you want to adjust the earpiece volume, use the
Up or Down Navigation keys.

To adjust the ringtone volume, go to sound settings and use the navigation keys to adjust the ring volume ranging from 1-7.

We appreciate your time writing us here at Samsung!
answered 3 years, 3 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

Can't get the speeker to work. Was working but not now

HELP need speeker to work again
asked 3 years, 3 months ago
jimmy1931
Lubbock, Texas
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi jimmy1931!

Thank you for your inquiry. You may try doing the soft reset on the phone by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

Samsung Customer Support: 1-888-987-4357

Thank you for your continued interest in Samsung products.
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

I can't locate an audio file I downloaded off a 3rd party website

It says it downloaded on the phone but I looked in the downloaded audio file and it's empty
asked 3 years, 3 months ago
Cara4506
VT
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Cara4506!

Thank you for your correspondence.

Regarding about this concern, we recommend contacting your network for assistance on how you can retrieve the downloaded ringtone from that website on the a107 Cell Phone (SGH-A107).

We thank you for your continued interest in Samsung products and look forward to your reply.
answered 3 years, 2 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how can i unlock my phone?

model sgh-a107
asked 3 years, 2 months ago
Gene1156
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Gene1156!

Thank you for your inquiry.

Would you like to unlock the phone so that you can use it for another service provider? When you turn on the phone is it saying "Phone Lock?

Should you wish to use the phone for another service provider, we cannot assist in unlocking the phone. We hold a proprietary licensing agreement with your Service Provider and it would be in violation of this agreement to assist in unlocking the phone.

Your Service Provider has these codes and should be able to provide support for this.

On the other hand, if the phone is locked and asking for a pass code, you try the default pass codes "0000" or "00000000"

If this does not work, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 2 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How do you change voice mail message.

Take me through it step by step
asked 3 years, 2 months ago
MATZOHBALLS
on a107 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

Please call your service provider for more information about changing your voicemail settings.

We thank you for your patronage of Samsung products.
answered 3 years, 2 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How to take a number off of reject list

asked 3 years, 2 months ago
Anonymous
Thayer, MO
on a107 Cell Phone
0points
0out of 0found this question helpful.
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answer 1
Hi there!

Thank you for your inquiry. You may remove a contact from reject list on your phone using the steps provided below.

To remove a contact from reject list, please follow the steps below:

1. While in standby mode, press the left soft key for Menu.
2. Select Settings.
3. Select Call Settings.
4. Select All Calls.
5. Select Auto Reject.
6. Highlight Auto Reject List, using the navigation keys.
7. Press the center navigation key to view the Auto Reject List.
8. Highlight the phone number to delete, using the navigation keys.
9. Press the left soft key for Options.
10. Select Delete (4) to delete the phone number from the Auto Reject List.

We thank you for your patronage of Samsung products.Have a good day.
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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