Looking for Answers about samsung SCX-4725FN?

Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. Most modern-day printers require that you install a driver before you connect the device for complete operation. Also, this device requires three separate drivers for use. There's a printer driver, a scanner driver and a Smart Panel driver, so make sure you have installed them all before first use. All drivers can be downloaded from the product support page below (look under Manuals & Downloads > Driver).

If you've used the scanner without issue before and are now encountering this issue when attempting to scan to a folder, it's possible that your Windows firewall or a third-party firewall (a feature often included with antivirus software) could be blocking the communication. We recommend temporarily disabling the firewall to see if this resolves the issue.

You might also use the Hardware & Devices Troubleshooter that is built into Windows. Open the Hardware and Devices troubleshooter by clicking the Start button and then clicking Control Panel. In the search box, type troubleshooter and then click Troubleshooting. Under Hardware and Sound, click Configure a device.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Then work through the prompts.

If the issue persists beyond our suggested steps, we recommend you call 1-800-SAMSUNG to talk with a trained agent who can better assist you with this issue.

http://www.samsung.com/us/support/owners/product/SCX-4725FN

Thank you for being a Samsung customer!

The Samsung Online Support Team

Install Universal Print Driver,download from samsung support for 4725.

Thank you for contacting Samsung.

If you have not already attempted this, we recommend working through this troubleshooting guide to make sure you are doing everything correctly.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374866&modelname=SCX-4725FN&modelcode=&session_id=PFjSnMsmS4J5fLRVGT7GvQ2W94h8GLn1ppDYhtjNRTSbLF2skhJj%211005328399%21-581493343%211338319634567

We would also recommend you try not to do anything while the scan is running. Most scans take anywhere between 10-30 seconds. Let it complete before you click anywhere else to see how things go.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. You can request an estimate for the repair: please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. If power to the machine is cut off, you will need to reset the correct time and date once the power has been restored. Please ensure you're powering cycle the unit correctly. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. If power to the machine is cut off, you need to reset the correct time and date once the power has been restored, so if you're intermittently losing power, you may want to put it on a constant power supply. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and lets us know which operating system you're using. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and lets us know which operating system you're using. Thank you for being a Samsung customer!

The Samsung Online Support Team