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See all Samsung Questions and Answers Black and White Multifunction Printers Q & A

Customer Questions & Answers for
SCX-4725FN

Customer Questions & Answers:
91 Questions
 | 
9 Answers

Questions & Answers for samsung SCX-4725FN

Question

How can I stop EOJ page on each print job?

asked 3 years, 10 months ago
luv2ride
on SCX-4725FN
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Install Universal Print Driver,download from samsung support for 4725.
answered 2 years, 6 months ago
ddoane
-2points
0out of 2found this answer helpful.
Question

My SCX-4725FN multi-function keeps saying "Unknown device name!" when I try to scan to a folder. How can I fix this? What does it mean?

asked 2 years, 2 months ago
FrustratedandConfused
NY
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. Most modern-day printers require that you install a driver before you connect the device for complete operation. Also, this device requires three separate drivers for use. There's a printer driver, a scanner driver and a Smart Panel driver, so make sure you have installed them all before first use. All drivers can be downloaded from the product support page below (look under Manuals & Downloads > Driver).

If you've used the scanner without issue before and are now encountering this issue when attempting to scan to a folder, it's possible that your Windows firewall or a third-party firewall (a feature often included with antivirus software) could be blocking the communication. We recommend temporarily disabling the firewall to see if this resolves the issue.

You might also use the Hardware & Devices Troubleshooter that is built into Windows. Open the Hardware and Devices troubleshooter by clicking the Start button and then clicking Control Panel. In the search box, type troubleshooter and then click Troubleshooting. Under Hardware and Sound, click Configure a device.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Then work through the prompts.

If the issue persists beyond our suggested steps, we recommend you call 1-800-SAMSUNG to talk with a trained agent who can better assist you with this issue.

http://www.samsung.com/us/support/owners/product/SCX-4725FN

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 2 months ago
SamsungTech73
-2points
0out of 2found this answer helpful.
Question

My display will not hold date and time. Why?

When I restart my printer I have to reinstall the date and time. Is there an internal battery that needs replacing?
asked 1 year, 10 months ago
cardguy
FL
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. If power to the machine is cut off, you will need to reset the correct time and date once the power has been restored. Please ensure you're powering cycle the unit correctly. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
-2points
0out of 2found this answer helpful.
Question

network scanner

hello there,
my printer is set up on a network of two desktop computers. why can't i share the scanning feature of this machine when i can share the printer?

can you help with this?
thanks
i also have smart thru installed on both desketops
janet
asked 1 year, 6 months ago
janey123
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and lets us know which operating system you're using. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
-3points
0out of 3found this answer helpful.
Question

why can't i share scanning on my network with the scx-4725fn

i have the scx-4725fn which is shared on both desktops.
i have smart thru installed. why can't i share the scanning also?
right now i can only scan on one of the desktops. yes the printer is plugged into that one. how can i make that work. thanks janet
asked 1 year, 6 months ago
janey123
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and lets us know which operating system you're using. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

how much SCX-4725FN/XAA?

I just compare

repair
SCX-4725FN/XAA
jam at tray and at exit

or buy

which better
asked 1 year, 5 months ago
usa7070
United States
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. You can request an estimate for the repair: please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
-2points
0out of 2found this answer helpful.
Question

Problem with scanning on Windows 7

I recently got a new desktop with windows 7. I lost the original print software, but on this website installed the printer software, the scan software, smarthru 4, and even smart panel, all for windows 7. My smarthru 4 works however when I click scan it starts the process of scanning, like my SCX-4725fn says connecting to printer, says on the desktop 2% scan. However it always stops (when i click on any option folder, email, image..._) and says 'error during scan' 'cannot open devices SXC-4725FN' Then when i try again it again does not work and then says there is a Hardware I/O error. all the other options on smarthru 4 work such as copy or print. Also when i take the printer usb and plug it into my laptop running vista (with all the same software) smarthru 4 scanning works.

Please help

Also I have already tried uninstalling, reinstalling, shutting down, rebooting, different USB Ports....
asked 2 years, 2 months ago
ajhaake
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

If you have not already attempted this, we recommend working through this troubleshooting guide to make sure you are doing everything correctly.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374866&modelname=SCX-4725FN&modelcode=&session_id=PFjSnMsmS4J5fLRVGT7GvQ2W94h8GLn1ppDYhtjNRTSbLF2skhJj%211005328399%21-581493343%211338319634567

We would also recommend you try not to do anything while the scan is running. Most scans take anywhere between 10-30 seconds. Let it complete before you click anywhere else to see how things go.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 2 months ago
SamsungTech73
-4points
0out of 4found this answer helpful.
Question

Resetting Date and time

Why do I have to keep resetting my date and time? Is there a battery in the unit that needs replacing? If so, how to do it?
asked 1 year, 10 months ago
cardguy
FL
on SCX-4725FN
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. If power to the machine is cut off, you need to reset the correct time and date once the power has been restored, so if you're intermittently losing power, you may want to put it on a constant power supply. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
-4points
0out of 4found this answer helpful.
Question

Is there a driver to go w/ Mac OSX 10.9? My computer won't recognize my scanner.

asked 9 months ago
Scojolicious
Nashville, TN
on SCX-4725FN
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

All available drivers for this device can be downloaded via the following website (look under Downloads):

http://www.samsung.com/us/support/owners/product/SCX-4725FN

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
-4points
0out of 4found this answer helpful.
Question

How can I scan a document to a USB flash drive?

asked 3 years, 11 months ago
debeers007
60304
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I find the number of pages printed?

asked 3 years, 10 months ago
Searey
Estherville, IA
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

light gray streaks running down papaer

asked 3 years, 9 months ago
oznort
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Trouble printing HICFA 1500 form

When the form is filled out from the printer, the information is approximately 1/4 inch below the fields on the form; the left/right allignment appears ok, but the top/bottom allignment is off.
asked 3 years, 9 months ago
Chiro
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Samsung SCX-4725FN paper pickup

All things seem to be working in the printer but it simply will not pick up the paper. For a while, it would only pick up the paper if it was almost up to the top. Now it will not no matter what. Thanks for any ideas. Lynda
asked 3 years, 8 months ago
gettys65
North Carolina
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I download driver for SCX-4725FN to flash drive for computer without internet access?

asked 3 years, 7 months ago
bakerjane
USA
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My Samsung All-In-One won't print from Windows Photo Gallery or from Documents

I receive a dialog box stating that an error has occurred but not listing the error itself or what kind of error it is!
asked 3 years, 7 months ago
marlem388
New Haven, CT
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do you scan from the scx-4725FN to my computer

asked 3 years, 7 months ago
OfficeGirl
Office
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

i need firmware for printer - scx-4725fn

asked 3 years, 7 months ago
interus
60532
on SCX-4725FN
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My samsung SCX4725FN keeps displaying "document jam" and I can't find any jam, how can I get rid of that message? I can't scan or copy!!

asked 3 years, 6 months ago
DarylK
Florida
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

why is the printer making a loud noise and not working?

it's making a strange rattle noise that sound as if it is comming from the lower left end of printer
asked 3 years, 6 months ago
gunnabl8
nevada
on SCX-4725FN
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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