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How do I correct a miss-typed serial number in my registration
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Printer shows OFFLINE once goes into sleep mode and will NOT print unless powered off first
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ChromeOS -- what drivers and software to download?
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SC-3405W and Windows 8.1
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Is it possible to download documents to this printer?
See all Samsung Questions and Answers Black and White Multifunction Printers Q & A

Customer Questions & Answers for
samsung SCX-4725FN

Customer Questions & Answers:
91 Questions
 | 
9 Answers

Questions & Answers for samsung SCX-4725FN

Question

How can I stop EOJ page on each print job?

asked 3 years, 6 months ago
luv2ride
on SCX-4725FN
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Install Universal Print Driver,download from samsung support for 4725.
answered 2 years, 2 months ago
ddoane
-2points
0out of 2found this answer helpful.
Question

Resetting Date and time

Why do I have to keep resetting my date and time? Is there a battery in the unit that needs replacing? If so, how to do it?
asked 1 year, 6 months ago
cardguy
FL
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Thank you for contacting Samsung. If power to the machine is cut off, you need to reset the correct time and date once the power has been restored, so if you're intermittently losing power, you may want to put it on a constant power supply. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech42
-4points
0out of 4found this answer helpful.
Question

network scanner

hello there,
my printer is set up on a network of two desktop computers. why can't i share the scanning feature of this machine when i can share the printer?

can you help with this?
thanks
i also have smart thru installed on both desketops
janet
asked 1 year, 2 months ago
janey123
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and lets us know which operating system you're using. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 2 months ago
SamsungTech42
-3points
0out of 3found this answer helpful.
Question

why can't i share scanning on my network with the scx-4725fn

i have the scx-4725fn which is shared on both desktops.
i have smart thru installed. why can't i share the scanning also?
right now i can only scan on one of the desktops. yes the printer is plugged into that one. how can i make that work. thanks janet
asked 1 year, 2 months ago
janey123
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and lets us know which operating system you're using. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 2 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Problem with scanning on Windows 7

I recently got a new desktop with windows 7. I lost the original print software, but on this website installed the printer software, the scan software, smarthru 4, and even smart panel, all for windows 7. My smarthru 4 works however when I click scan it starts the process of scanning, like my SCX-4725fn says connecting to printer, says on the desktop 2% scan. However it always stops (when i click on any option folder, email, image..._) and says 'error during scan' 'cannot open devices SXC-4725FN' Then when i try again it again does not work and then says there is a Hardware I/O error. all the other options on smarthru 4 work such as copy or print. Also when i take the printer usb and plug it into my laptop running vista (with all the same software) smarthru 4 scanning works.

Please help

Also I have already tried uninstalling, reinstalling, shutting down, rebooting, different USB Ports....
asked 1 year, 11 months ago
ajhaake
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

If you have not already attempted this, we recommend working through this troubleshooting guide to make sure you are doing everything correctly.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374866&modelname=SCX-4725FN&modelcode=&session_id=PFjSnMsmS4J5fLRVGT7GvQ2W94h8GLn1ppDYhtjNRTSbLF2skhJj%211005328399%21-581493343%211338319634567

We would also recommend you try not to do anything while the scan is running. Most scans take anywhere between 10-30 seconds. Let it complete before you click anywhere else to see how things go.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
-4points
0out of 4found this answer helpful.
Question

how much SCX-4725FN/XAA?

I just compare

repair
SCX-4725FN/XAA
jam at tray and at exit

or buy

which better
asked 1 year, 1 month ago
usa7070
United States
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. You can request an estimate for the repair: please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 1 month ago
SamsungTech42
-2points
0out of 2found this answer helpful.
Question

My SCX-4725FN multi-function keeps saying "Unknown device name!" when I try to scan to a folder. How can I fix this? What does it mean?

asked 1 year, 10 months ago
FrustratedandConfused
NY
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. Most modern-day printers require that you install a driver before you connect the device for complete operation. Also, this device requires three separate drivers for use. There's a printer driver, a scanner driver and a Smart Panel driver, so make sure you have installed them all before first use. All drivers can be downloaded from the product support page below (look under Manuals & Downloads > Driver).

If you've used the scanner without issue before and are now encountering this issue when attempting to scan to a folder, it's possible that your Windows firewall or a third-party firewall (a feature often included with antivirus software) could be blocking the communication. We recommend temporarily disabling the firewall to see if this resolves the issue.

You might also use the Hardware & Devices Troubleshooter that is built into Windows. Open the Hardware and Devices troubleshooter by clicking the Start button and then clicking Control Panel. In the search box, type troubleshooter and then click Troubleshooting. Under Hardware and Sound, click Configure a device.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Then work through the prompts.

If the issue persists beyond our suggested steps, we recommend you call 1-800-SAMSUNG to talk with a trained agent who can better assist you with this issue.

http://www.samsung.com/us/support/owners/product/SCX-4725FN

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
-2points
0out of 2found this answer helpful.
Question

My display will not hold date and time. Why?

When I restart my printer I have to reinstall the date and time. Is there an internal battery that needs replacing?
asked 1 year, 6 months ago
cardguy
FL
on SCX-4725FN
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung. If power to the machine is cut off, you will need to reset the correct time and date once the power has been restored. Please ensure you're powering cycle the unit correctly. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech42
-2points
0out of 2found this answer helpful.
Question

Is there a driver to go w/ Mac OSX 10.9? My computer won't recognize my scanner.

asked 5 months, 3 weeks ago
Scojolicious
Nashville, TN
on SCX-4725FN
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

All available drivers for this device can be downloaded via the following website (look under Downloads):

http://www.samsung.com/us/support/owners/product/SCX-4725FN

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 5 months, 2 weeks ago
SamsungTech73
-3points
0out of 3found this answer helpful.
Question

Paper is always getting jammed in my printer.

I have seen the video to prevent and remove jammed papers. It didn't work. Even with very optimum amount of paper in the tray it gets jammed. Please help.
asked 3 years, 5 months ago
kalam786
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

Device cannot be found.

Smarthru, I select scan then folder, I get message that device cannot be openned. Unistalled and reinstalled software got message that fax driver will not load try again, try again same problem
asked 3 years, 3 months ago
alie80
33065
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

How do I stop my printer from printing EOJ after every job?

I just installed windows 7.
asked 3 years, 3 months ago
ajherold
on SCX-4725FN
+1point
1out of 1found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

Can I intergrate the SCX 4725 FN with my computer such that I can type a word or PDF document and directly fax from the computer

or view a received fax on the computer?
asked 3 years, 3 months ago
rjlackamp
Saint Joseph MO
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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Question

how do you scan from the scx-4725FN to my computer

asked 3 years, 3 months ago
OfficeGirl
Office
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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Question

what does open heat message mean?

samsung 4725 fn
asked 3 years, 2 months ago
escapemike
richmond va
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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Question

I am getting a vertical line down the middle of copies when I use the top feeder. How do i correct this?

Hi. We have a Samsung SCX-4725FN all in one printer. There is a vertical line that appears on copies made from the top feeder, and only the top feeder. This annoys my boss. Please help. Thank you.
asked 3 years, 7 months ago
Jojoprintermcpants
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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Question

End of Job EOJ

When my computer sends a print job through my wireless network to my SCX-4725FN printer I get an end of job page (EOJ) printed on a blank page wasting an entire page. I have checked the settings and I do not have any job identification pages set to print. How do I get rid of this wast of paper?
asked 3 years ago
crown114
bath, me
on SCX-4725FN
+1point
1out of 1found this question helpful.
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0 answers
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Question

Our copies are coming out elongated, not sure what is the problem.

asked 2 years, 8 months ago
4daughter
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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Question

Unit will not print FAXes

Suddenly, when I try to print the FAXes in memory, I paper gets hung up. I have cleaned out the paper path and there does not seem to be anything in particular blocking the path. What can I do to get this to work? I have a Samsung SCX-4725FN.
My problem is that there are many FAXes in the memory and therefore, I cannot simply buy a new Samsung unit without somehow getting these FAXes out of memory. Is there a way to do this without printing them?
asked 3 years, 3 months ago
derm318
on SCX-4725FN
0points
0out of 0found this question helpful.
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0 answers
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Question

How to get SmarThru 4 to show FAX #s from Outlook or at least save the #s I type in so I do not have to type it in each time I FAX?

I tried it on LAN and now use a USB port. It doesn't work as advertised on either one. As an alternative I would like to be able to use Norton Win Fax Pro 10 but it doesn't recognize the SCX-4725FN as a FAX.
asked 3 years, 3 months ago
STEVAN
TX
on SCX-4725FN
0points
0out of 0found this question helpful.
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