Search Samsung

Looking for Answers about samsung SCX-4623FW?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:3)
Dishwashers(Q:17 A:26)
Dryers(Q:45 A:56)
Electric Ranges(Q:87 A:114)
French Door(Q:4 A:5)
Gas Ranges(Q:102 A:131)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:120 A:174)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:42 A:79)
UHD TV(Q:68 A:60)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:38)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
See all Samsung Questions and Answers Black and White Multifunction Printers Q & A

Customer Questions & Answers for
SCX-4623FW

Customer Questions & Answers:
148 Questions
 | 
22 Answers

Questions & Answers for samsung SCX-4623FW

Question

Why is my printer printing blank pages?

asked 3 years, 6 months ago
Retty
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It maybe that the toner is out, or that there may be an issue with the software or connection.

Without more information, it's difficult to diagnose. You may want to contact the Samsung customer service center at 800-SAMSUNG.

--HDTech
answered 3 years, 6 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

SCX-4623FW printer, will it work with Windows XP and if so, is a seperate driver required?

asked 4 years, 1 month ago
JGieda
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, it works, and no, you don't need a separate driver.
answered 4 years, 1 month ago
Rebekah
0points
0out of 0found this answer helpful.
Question

I have paperjam in exit area.SCX-4623F. No instructions to remove paper. Help?

I have no paperwork showing how to release paper. Could you help? Lead me through it or e-mail me
instructions or send me that information by mail? I cannot use my printer until paper is cleared.
asked 4 years, 2 months ago
Saabman
Southside, Al 35907
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is a door behind the printer. switch off your printer and open that door and gently pull out the paper. and make sure to remove pieces of paper in the exit area if it is there.
answered 3 years, 6 months ago
NPatel
0points
0out of 0found this answer helpful.
Question

My antivirus is blocking what claims to be a firmware download.

This started automatically and I accepted it but Norton IS is blocking it.
Image(s)
User submitted image
User submitted image
asked 4 years ago
jhbeck23
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That is a valid firmware; you will be fine unblocking it from Norton Security. What you're seeing there is called heuristic detection; instead of positively identifying the file as a specific virus/malware threat, Norton is looking at patterns inside the file and tagging them as suspicious. The firmware is fairly complex and apparently contains something that looks dangerous to Norton, but I can assure you if you're using the Samsung update tool then it's safe.
answered 4 years ago
jharris
+1point
1out of 1found this answer helpful.
Question

I can't get wireless setup to work

I have wep security and I know my wep 64 key. Everytime I enter it it says it is incorrect. Is there a known bug with scx-4623fw printer wireless setup?
asked 4 years, 2 months ago
nlpaller
on SCX-4623FW
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
1) Never use WEP. It is too easy to eavesdrop.
2) Key is case sensitive. Be sure to match case.
answered 3 years, 8 months ago
DavidDM
-5points
0out of 5found this answer helpful.
Question

It can be use in mac and pc both in same time ?

I have PC and Mac. Does the SCX -4623fw may use in same wireless function,?
Thank you

William
asked 4 years, 2 months ago
bchang47
USA
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you Share Or If You put Printer on network Answer is YES
answered 3 years, 7 months ago
nesa018
0points
0out of 0found this answer helpful.
Question

set number of rings

asked 4 years, 1 month ago
pvvs
manchester center, vt 05255
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Do the following to set ring to answer:

1. Press (Fax) on the control panel.
2. Press Menu on the control panel.
3. Press the left/right arrow until Fax Setup appears and press OK.
4. Press the left/right arrow until Receiving appears and press OK.
5. Press the left/right arrow until Ring to Answer appears and press OK.
6. Set number of rings and press OK.
7. Press Stop/Clear to return to ready mode.
answered 4 years ago
scpalmetto
+1point
1out of 1found this answer helpful.
Question

Why can't I get my Mac to connect wireless to the printer?

I tried loading the software over & over. When I try to print I get a dialog box saying the printer is offline, & there is a "Red" & "Yellow" dot on the printer icon in the dock with a #1 & #3
asked 3 years, 9 months ago
macdr3
California
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have a MacBook Pro and couldn't figure out how to install it using the Samsung instructions and disk. Was extremely frustrated until I tried two very simple approaches - first, set aside the disk and the instruction booklet. They are completely worthless. Next, Open your Mac System Preferences, then Printers, delete or removed the Samsung printer displayed and then simply add a new printer. The Samsung should be searchable if you've already gone thru the trouble of trying to set up the printer wirelessly, and entered your network WPA during installation, etc. Otherwise, you could set it up from the printer directly. I took this step and was not only able to add the printer, but it went from annoying red "offline" light (prior to my deleting it) to green and online. I test printed and it worked fine. However, you're not done yet. The other problem is that you need to reserve the IP your printer has been given by your router. Once you reserve the IP, the printer will stay fixed, and you shouldn't have any trouble printing going forward. Hope this helps.
answered 2 years, 11 months ago
desultoryone
+2points
2out of 2found this answer helpful.
Question

How do I shut off the power?

Holding down the power button does not change the words on the display to "power down - yes"
asked 3 years, 9 months ago
coba
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When it says "power down - yes" press the round center button on the menu keys "OK" and it turn off. Wait 5 to 10 seconds before pressing the power button to turn back on.
answered 3 years, 8 months ago
rjohns69
0points
0out of 0found this answer helpful.
Question

I can't get the wireless operation to function on my home network.

I have tried to follow the directions in the pamphlet and the user manual on the CD. NOTHING WORKS!
The printer works fine when it is plugged to the USB port. But it is supposed to be wireless.
asked 3 years, 7 months ago
ghh68
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You must have to first connect the printer to PC/LAPTOP with its USB cable. than you have to install wireless printer and scanner drivers separately. During these both installation it will tell you to disconnect the USB cable than and only than it will continue to installing drivers. pay attention when you install drivers. It will tell you what to do. don't rush through all those steps.
answered 3 years, 6 months ago
NPatel
-2points
0out of 2found this answer helpful.
Question

How do I get a replacement installation disc for my scx-4623fw printer?

I lost our disc when we moved and need disc to set up printer for wireless connection.
asked 3 years, 6 months ago
maille5243
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Have you tried Samsung.com/support? Or call a local electronics store to see if they have the website.
answered 3 years, 5 months ago
BusyBookie
Kalamazoo, MI
0points
0out of 0found this answer helpful.
Question

Scanning

I've tried everything. Can not get the scanner to work wirelessly.
Installed driver from disc. Downloaded and installed driver from website.
Still not working.
asked 3 years, 6 months ago
dagboy
on SCX-4623FW
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
You can only use wireless scanner if you have home wi-fi network. If you have than follow these steps
1. connect printer to your pc or laptop with its USB cable(this is crucial step, don't ignore it).
2. Insert the Drivers disk and run the scan drivers.
3. after this you will see a window which will ask you what type of drivers you want to download wired or wireless? choose wireless driver
4. than, the Second window will ask you to enter your routers number(Network name) and passkey.
5. next it will tell you to disconnect that USB cable.
6. After this 5th step it will start installing wireless scan driver.
And, when you finish installation than you will able to scan documents wireless.
answered 3 years, 6 months ago
NPatel
-3points
0out of 3found this answer helpful.
Question

I recently purchase a scx-4623fw and just installled into my desktop but i would like to know if can installe it into another labtop?

can I add this printer into another labtop??
asked 3 years, 4 months ago
julio40
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I use my SCX-4623FW with 2 desktop pcs & 2 laptops since they are wireless. I installed the driver to each computer.
answered 3 years, 4 months ago
Rosy514
College Park, MD
0points
0out of 0found this answer helpful.
Question

HOW DO I OBTAIN A NEW OWNERS MANUEL AND INSTALLATION CD

LOST MANUAL & INSTALL DISK. NEED TO INSTALL FAX PORTION ON MY COMPUTER. THANK YOU
asked 3 years, 5 months ago
DWILEY9
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I would think that the owner's manual can be printed from the Samsung website and the CD can be ordered from there. For most electronics it is just Samsung.com/support
answered 3 years, 5 months ago
BusyBookie
Kalamazoo, MI
0points
0out of 0found this answer helpful.
Question

Samsung SCX4623FW

Why do I have to keep reloading the Samsung scanner software on my computer. I can print, the printer is connected with USB but everytime I go to scan the printer can't find the computer until I rerun the set up software. This is getting very old. Help please.
asked 2 years, 3 months ago
flamingochicken
Florida Keys
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article, as we believe it may contain some important information related to the issue you're encountering.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374857&modelname=SCX-4623FW

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 3 months ago
SamsungTech73
-1point
0out of 1found this answer helpful.
Question

Sleep mode, how do I get out?

Printer locked in SLEEP mode, cannot get out without shutting off power and rebooting. No reference in users manual to SLEEP mode. From Wireless, "printer not available" message.
asked 2 years ago
bstig60
Nevada City, CA 95959, USA
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374863&modelname=SCX-4623FW

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

I just bought this laser monochrome printer and it will not wake up, I have to reset it to work

asked 3 years ago
Anonymous
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately this problem is known (but not recognized) by Samsung. Samsung has swapped out my SCX-4623FW printer three times and every replacement has exactly lthe same problem you described. Now, of course, I no longer have the original printer I purchased so I can't return it to the store for a refund either.
answered 2 years, 11 months ago
HDale
0points
0out of 0found this answer helpful.
Question

Is my ML-2010 printer compatible with windows 8?

asked 1 year, 10 months ago
Sandy1942
San Antonio, TX, USA
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

Yes, according to our research, if you opt to install the Universal Print Driver, your printer is compatible with Windows 8.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_mdl_name=ML-2010

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

how do i find my printers URL?

asked 2 years, 6 months ago
cramosx
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We apologize for the delay in contacting you regarding this issue. We believe you may find the answer you seek via the troubleshooting guide below.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374845&modelname=SCX-4623FW&modelcode=&session_id=PvJBYNcPGlwLtTqpWQLYYjpphwJnyTRrQ4HpBvhqR68LJcQvLzjR%21-1721297013%211358249754%211336052033772

For further guidance, we recommend referring to your product manual or to the product page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos, product support videos, as well as product manual, drivers and software downloads.

http://www.samsung.com/us/support/owners/product/SCX-4623FW

If you have any additional questions, please feel free to reply.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Re SXC 4623FW

Other than toner replacement is there any other as in Drum replacment required and if so how often
asked 2 years, 7 months ago
rajgowin
Raleigh NC
on SCX-4623FW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We have taken a look at the service manual diagrams and while we see no drum, there is a fuser. Laser printers use loose, dry ink in powder form that is adhered to the paper via heat. Fusers can go bad, but only through excessive use. Typically, general home use would take years before any issues with internal parts would possibly occur.

For further guidance, we suggest you refer to the product page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos and product support videos, as well as product manual, driver and software downloads.

http://www.samsung.com/us/support/owners/product/SCX-4623FW

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 6 months ago
SamsungTech73
-1point
0out of 1found this answer helpful.
1 2 3 4 5 ... 8 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.