Search Samsung

Looking for Answers about samsung Samsung Reality™ Touchscreen Cell Phone?

Choose a Category
3D(Q:52 A:44)
3D Accessories(Q:442 A:550)
A/V Receivers(Q:117 A:72)
AT&T(Q:24346 A:25965)
AT&T Tabs(Q:510 A:595)
AV Cable(Q:2 A:0)
Adapters(Q:54 A:40)
Air Conditioners(Q:35 A:15)
All-in-One PCs(Q:58 A:48)
Alltel(Q:162 A:173)
AppstoreApps(Q:636 A:259)
BL Series(Q:26 A:4)
Batteries(Q:13 A:11)
Batteries & Covers(Q:72 A:70)
Battery(Q:13 A:0)
Black Toner(Q:2 A:0)
Black Toner(Q:2 A:0)
Blu-ray Systems(Q:2055 A:854)
Bluetooth Headsets(Q:219 A:160)
Bluray Players(Q:14449 A:5430)
Boost(Q:1271 A:1361)
Bottom Freezer(Q:580 A:596)
Broadcast HD(Q:7 A:2)
Bundles(Q:1 A:0)
CRT(Q:10 A:4)
CRT TV(Q:75 A:1)
Cables(Q:15 A:15)
Cases(Q:15 A:8)
Cases & Holsters(Q:13 A:8)
Central Station(Q:57 A:33)
Chargers(Q:40 A:30)
Chargers(Q:16 A:12)
Chromebook(Q:82 A:25)
Chromebox(Q:5 A:4)
Classroom(Q:11 A:0)
Color Laser Printers(Q:1068 A:214)
Combo(Q:641 A:59)
Combo TV(Q:26 A:0)
Conference Room(Q:7 A:1)
Cricket(Q:854 A:783)
Cyan Toner(Q:1 A:0)
DLP TV(Q:3919 A:396)
DRAM(Q:21 A:9)
DVD Camcorders(Q:71 A:4)
DVD Players(Q:212 A:14)
DVD Systems(Q:25 A:16)
Data Cables(Q:25 A:12)
Desktop Docks(Q:28 A:13)
Digital Memory(Q:117 A:6)
Digital Phones(Q:1 A:0)
Dishwashers(Q:615 A:681)
Docks(Q:23 A:6)
Dryers(Q:1600 A:1711)
DualView Dual LCD(Q:673 A:186)
Electric Ranges(Q:384 A:430)
External HDD(Q:1 A:0)
External ODD(Q:63 A:1)
Extras(Q:1 A:0)
Four Door(Q:67 A:75)
French Door(Q:1899 A:1950)
Full HD(Q:8 A:0)
Galaxy Players(Q:544 A:472)
Gas Ranges(Q:91 A:113)
Generic CDMA(Q:121 A:124)
HDD Memory(Q:7 A:0)
HDMI Cable(Q:4 A:0)
HDTV Tuners(Q:41 A:15)
HELIO(Q:6 A:6)
Hi8 Camcorders(Q:51 A:1)
High Definition(Q:389 A:96)
Home Theater Systems(Q:3119 A:1043)
Hospitality TVs(Q:6 A:2)
Imaging Units(Q:1 A:0)
Imaging Units(Q:1 A:1)
Induction(Q:104 A:120)
Induction Hybrid(Q:24 A:24)
Internal ODD(Q:93 A:3)
Jitterbug(Q:1 A:1)
Keyboards(Q:58 A:40)
L Series(Q:63 A:4)
LCD(Q:44 A:4)
LCD(Q:2656 A:679)
LCD(Q:42 A:4)
LCD TV(Q:16388 A:6276)
LCD-Monitors(Q:10 A:4)
LED(Q:538 A:331)
LED Backlit(Q:5 A:0)
LED Lighting(Q:8 A:8)
LED TV(Q:19798 A:12215)
LED-monitors(Q:88 A:36)
Laptops(Q:44 A:46)
Lenses(Q:4 A:3)
MP3 Players(Q:440 A:54)
Memory Cards(Q:2 A:2)
Metro PCS(Q:592 A:642)
Microwaves(Q:1106 A:1180)
Mini DV(Q:224 A:11)
NV Series(Q:34 A:5)
Netbooks(Q:10 A:0)
Netbooks(Q:723 A:181)
Notebooks(Q:439 A:233)
OfficeServ(Q:1 A:1)
Open/Generic GSM(Q:573 A:648)
Paper Handling(Q:1 A:0)
Pedestals(Q:10 A:8)
Plasma(Q:7 A:1)
Plasma TV(Q:7780 A:4241)
Pocket Cams(Q:99 A:53)
Point-and-Shoot(Q:1571 A:644)
Portable(Q:60 A:7)
Portables(Q:13 A:0)
Premium(Q:41 A:12)
Qwest(Q:16 A:19)
Ranges(Q:1 A:1)
Recordable(Q:79 A:4)
Routers(Q:6 A:4)
S Series(Q:116 A:41)
Series 5(Q:52 A:69)
Series 9(Q:25 A:34)
Side Vent Kit(Q:6 A:5)
Side by Side(Q:1126 A:1161)
Skype TV Camera(Q:8 A:9)
SlimFit HDTV(Q:233 A:11)
Solid State Drives(Q:418 A:375)
Sound Bars(Q:1017 A:297)
Sprint(Q:7686 A:8430)
Sprint Tabs(Q:584 A:662)
Standard Definition(Q:480 A:61)
Stylus(Q:4 A:2)
T-Mobile(Q:7835 A:8491)
T-Mobile Tabs(Q:555 A:634)
TV Cameras(Q:45 A:34)
TV Remote(Q:160 A:67)
Thin Client(Q:5 A:1)
Toner Waste Unit(Q:1 A:0)
Top Load Washers(Q:43 A:63)
Touch Screen(Q:10 A:1)
TracFone(Q:2513 A:2588)
Trumpet Mobile(Q:2 A:2)
US Cellular(Q:1156 A:1236)
US Cellular Tablets(Q:234 A:246)
Ubigate Routers(Q:1 A:0)
Ultra Mobile PCs(Q:38 A:12)
Vehicle Docks(Q:56 A:47)
Verizon Wireless(Q:12484 A:13407)
Video Wall(Q:3 A:0)
Virgin Mobile(Q:7 A:11)
Wall Mount(Q:53 A:13)
Washers(Q:2753 A:3203)
Water Filters(Q:15 A:15)
Wi-Fi(Q:467 A:195)
Wi-Fi Tabs(Q:4349 A:2686)
Wired Headsets(Q:18 A:9)
Wireless Keyboard(Q:18 A:20)
XM Players(Q:6 A:0)
Yellow Toner(Q:1 A:0)
Zero Client(Q:7 A:0)
neXus(Q:2 A:2)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
when i try to take pictures i get camera error
Recent Question:
How do I remove it from my profile?
Recent Question:
BATTERY
Recent Question:
Non supported battery
Recent Question:
SD card is fried (again)
Questions with Most Recent Answers
Question:
Is there ever going to be an upgrade to OS ??? been waiting a long time!
Question:
How do I remove it from my profile?
Question:
phone wont boot
See all Samsung Questions and Answers Verizon Wireless Q & A

Customer Questions & Answers for
samsung Samsung Reality™ Touchscreen Cell Phone

Customer Questions & Answers:
718 Questions
 | 
724 Answers

Questions & Answers for samsung Samsung Reality™ Touchscreen Cell Phone

Question

How do I download my calendar into Outlook?

asked 3 years, 5 months ago
CHERIE
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Greetings!
Pertaining to your query, the phone doesn't have the capability to sync calendar with outlook.
However you can try to contact your Network provider if they have a particular software that you can use to sync your phone.

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 5 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

PHONE DISPLAY USED RESTRICTED EMERGENCY CALLS ONLY

asked 3 years, 5 months ago
rootberr45
maryland
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for your inquiry. This message appears when all signals are lost. While this is displayed you may only dial emergency numbers such as 911, Police, Fire Department or perhaps an ambulance. However, if this continues for a long period of time, this could indicate problem with the network.

We recommend contacting your service provider to investigate the possibility that a reconfiguration of your network settings would resolve this issue.
answered 3 years, 5 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

How do I turn off the e-mail alert?

asked 3 years, 5 months ago
bryand
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
There's no option for you to turn off the email alert on your handset. The only thing that you can do to make it is to turn off the sound setting of the whole phone, to make it on silent mode. However, making no email alerts is not possible.
answered 3 years, 5 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

when I select messages to read new messages the phone restarts

How do i stop it from shutting down? a friend sent me pictures from a new phone right before this started. I never got to veiw them.
asked 3 years, 5 months ago
dslh
home
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Greetings!
I am sorry for the inconvenience that you are experiencing with your phone.
On our end can do minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.
If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.
For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

where can i download the Samsung Reality driver for Windows 7 Pro?

When i connect my phone using the USB connection to my computer, windows cannot find the driver.
asked 3 years, 5 months ago
mccoolit
USA
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for your inquiry.
To connect your phone to your computer to transfer files, you don’t need to download any driver for it. Your Samsung Reality phone has the capability of doing it, even without a driver.
Let me show you the procedure on how to do it. This method is the Mass Storage Mode. Please be reminded that Micro SD card is also needed for this. And this is for transferring pictures, videos and music.
For pictures and videos: (it also applies to music)
Connect the USB data cable to both the PC and handset
From the home screen, press Menu
Press Settings & Tools
Press Tools (2)
Scroll down then press USB Mass Storage (0)
The display will now show "Connected to the PC..." Calls Disabled"
The PC will now show a new removable disk in Windows Explorer
Select the desired action (such as Open folder to view/copy files) and click OK
After copying selected files from the PC to the micro SD card, inserted in the phone, touch DISCONNECT on the phone to restore phone service then touch Yes to confirm.
For Music or MP3:
Sync Music
In order to use the Sync Music option, the PC must be loaded with Windows Media Player 10 or higher. To download Windows Media Player 10 or higher visit the following website: http://www.microsoft.com/windows/.
To sync MP3 files from Windows Media Player to the phone memory or memory card follow the steps below:
From the standby screen, insure that the USB mode setting is set to either Media Sync Mode or Ask on Plug.
Connect the USB cable to both the phone's Power/Accessory Interface connector & the PC's USB slot
If prompted, select Media Sync Mode
Open Windows Media Player 10 or higher then click on the Sync tab
From the Windows Media Player application Sync tab, ensure that the SCH-U820 device displays in the upper-right corner of the screen. If not, click on Next device until the SCH-U820 appears.
Click on the Library plus sign (+) then click on Songs to display a list
Drag or Add the MP3 file(s) from the library to the Sync List or playlist
Select Start Sync to transfer the MP3 file(s) to the handset memory or memory card
After the file transfer is completed it will be safe to remove the USB data cable from both the handset & PC
WARNING: DO NOT DISCONNECT USB CABLE DURING THE FILE TRANSFER.
With music you have two methods that you can try.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

how do I upload pictures to my hard drive

asked 3 years, 5 months ago
Suzanne906
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Greetings!
The SCH-U820 (Reality) handset features three different methods to transfer pictures from the handset to a PC.

Please Note: The SCH-U820 (Reality) handset includes support for Digital Rights Management (DRM) which allows you to play or view some purchased or subscription content. These copyright protections may prevent some images, videos, music (including ringtones) and other content from being played, copied, modified, transferred or forwarded.

Via Memory Card
Important!: The plug-in microSD memory card and its contents can be easily damaged by scratches or bending. Use caution when inserting or removing the card and keep all memory cards out of reach of children.
To transfer pictures (via a memory card) to a PC requires a microSD Memory Card, Memory Card Adaptor & Memory Card Reader. The microSD memory card MUST first be formatted, by the handset, in order for the handset to create the destination folders. Please note that the minimum size limit for the microSD memory card is 32MB. This phone does support the use of a microSDHC 16GB capacity memory card.
To learn how to format the microSD memory card, please follow the steps below:
Important: Please note that the minimum size limit for the microSD memory card is 32MB. This phone does support the use of a microSDHC 16GB capacity memory card.
Warning: Formatting a memory card will permanently delete all current content.
Important: To play MP3 files they MUST be stored in the My_Music folder in the memory card. The phone MUST format the memory card to create the neccessary destination folders.
To format a memory card follow the steps below:
•Insert a memory card into the memory card slot
•From the standby screen, press Menu
•Press Settings & Tools
•Scroll down then press Memory
•Press Card Memory
•Scroll down then press Format Card
•Press Yes to confirm Formatting the Memory Card

Note: Locked pictures cannot be moved to a memory card

To transfer pictures (via a memory card), from the SCH-U820 (Reality) handset, to a PC follow the steps below:
1.Insert the formatted microSD memory card into the memory card slot
2.From the standby screen, press Menu
3.Press Settings & Tools
4.Scroll down then press Memory
5.Press Phone Memory
6.Press either My Pictures or My Videos
7.Press Move
8.Press each desired Photo or Video to check their box
9.Press Done
10.Press Yes to Move the Photo(s) or Video(s) to the microSD memory card
11.Remove the microSD memory card from the memory card slot
12.Insert the microSD memory card into the memory card adaptor
13.Insert the memory card adaptor into the memory card reader
14.Insert the memory card reader into the USB slot on the PC
15.Navigate to the Photo location, inside the my_pix (or my_flix) folder, using Windows Explorer
16.Drag and drop or copy & paste the Photo or Video into the desired destination on the PC

Note: To transfer pictures or videos from a PC simply paste them into the my_pix or my_flix folder on the memory card
Via Message
To send a picture to an e-mail address follow the steps below:
1.From the home screen, press Message
2.Press New Message
3.Press Picture Message
4.To the right of 1 enter the recipients e-mail address
5.Press on each recipient to check their box(es) then press Done
6.Press the Text box then enter the Message text (up to 1000 characters)
7.Press the Picture box then press the desired picture to enlarge it
8.Press to Add the Picture to the Message or press Camera to take a new photo
9.Press the Sound box then press the desired Sound or press Record New to add a new recording
10.Press the Subject box then enter the Subject text (up to 80 characters)
11.Press the Name Card box then press to add My Name Card or a Contact
12.Press Send to forward the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to 10 recipients

Note: To send a message to a group the group must first be added to the favorites

Mass Storage
To use the USB Mass Storage feature follow the steps below:+
1.Connect the USB data cable to both the PC and handset
2.From the home screen, press Menu
3.Press Settings & Tools
4.Press Tools
5.Scroll down then press USB Mass Storage
6.The display will now show "Connected to the PC..." Calls Disabled"
7.The PC will now show a new removable disk in Windows Explorer
8.Select the desired action (such as Open folder to view/copy files) and click OK
9.After copying selected files from the PC to the microSD card, inserted in the phone, touch DISCONNECT on the phone to restore phone service then touch Yes to confirm

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 5 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Is it possible to allocate more memory to the calendar function on my Samsung Reality?

I find the calendar memory on my Reality frequently full, and I constantly have to erase old entries in order to add new ones. I would like to reallocate memory from functions I don't use on the phone to the calendar. Is this possible?
asked 3 years, 5 months ago
WyoUser
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Greetings!

Pertaining to your query, the memory on the calendar entry is incorporated on the phone and it is being saved on the internal memory of the phone. However if you would want to expand the memory we do not have any configurable options to add or expand memory on the mobile.

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 5 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do I get a specific ringtone to come on for a specific number/contact?

asked 3 years, 5 months ago
handydad
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
To assign a Ringtone to a Contact follow the steps below:

From the standby screen, press Contacts
Press the desired Contact
Press Edit
Scroll down then press Ringtone (Default)
From the My Ringtones screen, press the desired Ringtone
Press Save to keep the Contact settings
Can An Image Be Assigned To A Contact On My SCH-U820 (Reality) Phone?

Yes, to assign a Caller ID to a Contact follow the steps below:

From the home screen, touch Menu
Touch Media Center
Touch Picture & Video
Touch My Pictures
Touch the desired Picture to view it
Touch Set As then touch Picture ID
Touch the desired Contact
Select portion of Image you wish to display
Touch Set
Touch the red END key to return to the home screen

Thanks for writing!
answered 3 years, 5 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

how do i install the software needed to connect my SCH-U820 (Reality) to my pc?

the desktop wizard told me i need to install something but i didnt get a cd or anything to install when i got my Reality, is there anyway i can download it over the web or anyway to get a cd to install it??
asked 3 years, 5 months ago
erp227
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
There is actually no software needed to install to connect SCH-U820 (Reality) to the PC. With the use of USB Mass Storage feature follow the steps below:

Ensure that the Memory Card is properly inserted into the device
Connect the USB data cable to both the PC and handset
From the home screen, press Menu
Press Settings & Tools
Press Tools (2)
Scroll down then press USB Mass Storage (0)
The display will now show "Connected to the PC..." Calls Disabled"
The PC will now show a new removable disk in Windows Explorer
Select the desired action (such as Open folder to view/copy files) and click OK
After copying selected files from the PC to the microSD card, inserted in the phone, touch DISCONNECT on the phone to restore phone service then touch Yes to confirm

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Turn off or disable Bluetooth connection of the phone
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i get the usb drivers for a samsung sch-u820

asked 3 years, 5 months ago
joshuafox21
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there!

We do not have an available driver from the Samsung Website that you can download.

However, if you intend to transfer media files between phone and computer then you may consider the mass storage capability of the handset.

This option will require you to have the memory card inside the phone and a data cable for you to connect the device to the computer.

To use the USB Mass Storage feature follow the steps below:

Connect the USB data cable to both the PC and handset
From the home screen, press Menu
Press Settings & Tools
Press Tools
Scroll down then press USB Mass Storage
The display will now show "Connected to the PC..." Calls Disabled"
The PC will now show a new removable disk in Windows Explorer
Select the desired action (such as Open folder to view/copy files) and click OK
After copying selected files from the PC to the microSD card, inserted in the phone, touch DISCONNECT on the phone to restore phone service then touch Yes to confirm
answered 3 years, 5 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

SDK for Samsung Reality

Is there an SDK and emulator for developing applications for the Samsung Reality SCH-U820. If so, what are the licensing requirements?
asked 3 years, 5 months ago
TheKOZ
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

can i sync my calendar with my macbookpro

I'd like to sync my phone calendar with my laptop calendar, how can I do it?
asked 3 years, 5 months ago
ElizabethA
Marblehead MA
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
There's no configurable option for you to sync your phone's calendar to your macbookpro. There's no setting on the phone for you to do that. Only by the use of Gmail is the option to sync your calendar.
answered 3 years, 5 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Why do my wallpapers reset by themselves?

I save homepage wallpapers and lock screen wallpaper, but it seems to reset to the original ones on the phone.
asked 3 years, 5 months ago
jaillon
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
You can try to set the wallpapers and make sure that there is a confirmation that the wallpaper is set. If the same issue persist, Power cycle the phone and re setup the wallpaper again.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 5 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do you locate the serial number of a Samsung Reality cell phone?

asked 3 years, 5 months ago
waval
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The Serial Number can be found on your phone on the label beneath the battery. Serial Number is the ESN number of the phone.

HEX The Hexidecimal ESN is the alphanumeric code that is 8 - 14 characters in length.

Once the cursor jumps to the Serial Number field you need to enter the ESN number.
answered 3 years, 5 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Samsung Reality: How do I get back my Event Status Bar?

I recently discovered that my Event Status Bar is no longer at the bottom of my home pages. I've attempted to look through the user guide, and have looked around on the phone its self, and I can't find it.
asked 3 years, 5 months ago
Anonymous
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The Event Status Bar appears on the Home screen to alert you to calendar events, missed calls, new messages, or special Master Volume modes.
The Event Status Bar does not display when there are no active alerts.
Touch an event in the Event Status bar to launch the Event Manager.

An icon illuminated in color indicates an alert. Touching an icon on the bar opens the Event Manager menu.
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i send a ring tone by text message?

asked 3 years, 5 months ago
ladybug85
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Ladybug85!

There are no configurable options for you to send ringtones via text message on your Samsung Reality (SCH-U820) handset.

Happy Holidays!
Samsung Technical Support
answered 3 years, 4 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

CAN i use the USB feature with my macbook.

IN PARTIcular, I want to sync the calendar on my phone with one online.
asked 3 years, 5 months ago
pmmp99
erie pa
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Greetings!
Upon checking the phone information, we do not have an option to connect the phone to Mac book using your usb cable.
However if you intend to transfer files using the usb cable you can use mass storage for the phone, below are the step on how to set it on the phone:
Mass Storage
To use the USB Mass Storage feature follow the steps below:+
1. Connect the USB data cable to both the PC and handset
2. From the home screen, press Menu
3. Press Settings & Tools
4. Press Tools
5. Scroll down then press USB Mass Storage
6. The display will now show "Connected to the PC..." Calls Disabled"
7. The PC will now show a new removable disk in Windows Explorer
8. Select the desired action (such as Open folder to view/copy files) and click OK
9. After copying selected files from the PC to the microSD card, inserted in the phone, touch DISCONNECT on the phone to restore phone service then touch Yes to confirm
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 5 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

how do i fix a camera error?

I have a reality phone and when i go to us the camera it comes up with a camera error how do i fix this because i can not take any pictures.
asked 3 years, 5 months ago
jlanoue
manteno
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Kindly soft reset the phone first (turn off and remove the battery for about a minute and put it back in the phone and turn it on) then try to access the camera again. If problem still persist then please contact Samsung Technical Support 1-888-987-4357 Direct Hotline for further assistance. The phone needs to be free so that the representative can walk you through in performing the Reset on the phone. Before doing so, please back up all your contacts with your Service Provider and media files (pictures, videos and music) to your SD card or to the computer because Reset will restore back the phone into its original factory settings or it will delete all the information that's been saved on the phone memory. Further details will be explained on the call.
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

My Samsung Reality cell phone does not hold the Lock or Home screen pictures that I "set" for longer than a few hours.

The Lock and Home screens revert to the default pictures after a few hours, never longer than a day.
asked 3 years, 5 months ago
nutstosamsung
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for sending us an inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Why Does My Phone Continuously Reboot?

I have had this current phone for about 2 months. It is a factory refurbish. I can be in the middle of doing anything and it will just shut off and reboot. I checked the Software updates and it said I had none. I have had 3 of these phones in the past 6 months and they have all beel riddled with unique issues. I still enjoy the phone overall. It has several more issues still.
asked 3 years, 5 months ago
KorffKorff
on Samsung Reality™ Touchscreen Cell Phone
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Most issues like this may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the handset, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
<<prev 1 ... 7 8 9 10 11 ... 36 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.