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Customer Questions & Answers for
SCH-U470

Customer Questions & Answers:
23 Questions
 | 
24 Answers

Questions & Answers for samsung SCH-U470

Question

HOW DO I GET THE PICTURES OFF MY CAMERA & ONTO MY COMPUTER?

asked 3 years, 3 months ago
SQUIRTYGIRL
on SCH-U470
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
you can also send the pic to your email, then download onto your computer.
answered 2 years, 11 months ago
Anonymous
olympia wa
0points
0out of 0found this answer helpful.
answer 2
Thank you for the inquiry. Although there are no configurable options available to transfer pictures directly from the SCH-U470 (Juke) handset to a PC, pictures can be sent from the handset directly to your Verizon PIX Place album.

Please contact your service provider concerning all Verizon PIX Place issues.

•Online at http://www.verizonwireless.com
•By Phone at 1-888-466-4646
answered 3 years, 3 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

How do i transfer music off Samsung Juke to home computer

asked 3 years, 11 months ago
ffff
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi ffff,

Thank you for your inquiry. We understand that you would like to know how to transfer music from your phone, SCH-U470 to computer.

There are no configurable options available to transfer pictures directly from the SCH-U470 (Juke) handset to a PC, pictures can be sent from the handset directly to your Verizon PIX Place album. Please contact your service provider concerning all Verizon PIX Place issues.

You may contact your service provider for further assistance on this concern.

You may reach Verizon at 1-800-922-0204.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do you shut off alarm only mode?

I have no alarms set. All alarms have been cleared and reset.
asked 3 years, 11 months ago
LisaG
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 8 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how can i adjust the flip up (earpiece) on my phone so it is not so loose?

asked 3 years, 11 months ago
prch2u
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We cannot provide any steps on how you can adjust the flip up on the phone. You may send in the phone for evaluation and repair.

If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. Charges start at $65.00 and can increase, depending upon the nature and severity of the issue. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).

For questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I transfer pictures from the phone to the computer?

Samsung Juke SCH-U470. I downloaded drivers, but only music shows up, not pictures.
asked 3 years, 10 months ago
Anonymous
Maine
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although there are no configurable options available to transfer pictures directly from the SCH-U470 (Juke) handset to a PC, pictures can be sent from the handset directly to your Verizon PIX Place album. Please contact your service provider concerning all Verizon PIX Place issues.
answered 3 years, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

HOW DO I RESET MY PASSWORD LOCKOUT

I CAN'T REMEBER MY PASSWORD TO THIS PHONE OR THE NUMBER
asked 3 years, 10 months ago
JAHQUINTA
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I would recommend you to please contact Samsung Technical Support 1-888-987-4357 Direct Hotline to be further assisted. The phone needs to be free so that the representative can walk you through in performing the Reset to unlock the phone.
answered 3 years, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

I deleted some files from my phone and the MP# player does not work anymore why?

asked 3 years, 9 months ago
kord
65109
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

If the songs are still on the list but it's not playing anymore, the files might have been corrupted.

Try to do a soft reset on
the phone by powering it off and removing the battery then placing it back againto reboot the handset.

If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions related to possible repair.

Happy Holidays!
answered 3 years, 8 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

How to recover contacts from Juke

My son's Juke was stepped on. It works, but the screen is broken. Is there any way to pull the contact info off the phone without having use of the screen.

Kind Regards
asked 3 years, 7 months ago
EDad
home
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 7 months ago
Samsung10
+1point
1out of 1found this answer helpful.
Question

I WANT TO USE IT IN INDIA WHAT HAVE I TOO DO..

PLEASE TELL ME HOW TO USE IT IN INDIA..IT IS TELLING SEARCHING SVC AND INITIAL PROGRAMMING NEEDED..
asked 3 years, 1 month ago
CHETAN19861986
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, if you intend to use the phone overseas, you have to coordinate with your service provider and get the subsidy code (network control key) that would allow you to unlock the phone from their network.

It's the discretion of the network provider to provide this code and we highly recommend that you call them so you can get details regarding this matter.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I put music on my juke?

asked 2 years, 11 months ago
Anonymous
olympia wa
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

need a replacement batterey for a sch-u470 phone

asked 2 years, 9 months ago
billda
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I reset my password to receive phone messages

asked 2 years, 9 months ago
katester
dayton, ohio
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Why don't they still make this phone?

This phone is a great concept for those of us who do not want to carry a large PDA type unit. It allows you to load MP3 music and beam it to Bluetooth devices! Everyone who see this phone wants one! They should make a newer (even smaller) version with more memory for music files and better Bluetooth range.
asked 2 years, 7 months ago
lencoboss
Treasure Island, FL
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Is there a reset button on the Samsung SCH-U470? If so, where?

asked 3 years, 11 months ago
bearls
Flushing MI
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi bearls,

Thank you for your inquiry. We udnerstand that you would like to check if there's a reset butoon on your phone.

There's no available reset button on your phone.

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.
answered 1 year, 9 months ago
Samsung4
Austin, Tx
0points
0out of 0found this answer helpful.
Question

How do I retrieve pic's I've taken off my phone and onto my computer?

asked 3 years, 11 months ago
jaxsbeach
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! I'm sorry, There are no configurable options available to transfer pictures directly from the SCH-U470 (Juke) handset to a PC, pictures can be sent from the handset directly to your Verizon PIX Place album. You can contact Verizon about inquiries or concerns about verizon PIX place album.
answered 3 years, 11 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How can I export my address book to the PC?

PC is running Windows Vista.
asked 3 years, 10 months ago
aubie
02466
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

We do not have any available software nor drivers that would allow the connectivity of the phone to the computer to export address book.

You may try to check with your Service Provider if they have an option that will allow to back up of your address book to a computer.
answered 3 years, 10 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

I change my system to NAM 2 instead of NAM 1 and now my phone is locked and on the front of it, it says initial progamming needed........please help

i have the juke. model:SCH-U470
asked 3 years, 9 months ago
cutie
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can try "0000" and lats four digits of your mobile phone number. However, issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through Forum.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 9 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

how do I sent a text to my computer

asked 3 years, 8 months ago
steveo8675309
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

With regard to your concern, the first 30 text messages you received using your phone would go straight and stored to the sim card inserted in your phone and the rest would go through the phone memory. There are no configurable options to save the text messages in your phone to a computer.

Have a good day.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how can I save and transfer my contacts to another phone actually the same phone

asked 3 years, 4 months ago
chazzz
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi chazzz,

Thank you for your inquiry.

Please call your service provider for further assistance regarding the options in transferring your contacts from one phone to another.

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

My phone is Locked

My phone keeps asking for a 4 digit unlock code, and I have tried everything/combination I can think of. How else can I get the unlock code removed of this SCH-U470?
asked 3 years, 3 months ago
DaveyDude
Detroit, MI
on SCH-U470
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi DaveyDude!

Thank you for your correspondence. You may try the last 4 digit number of the mobile phone or four zeros "0000" as a default password of the phone. If this code doesn’t work on the phone, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung5
0points
0out of 0found this answer helpful.
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