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Customer Questions & Answers for
samsung u430 Cell Phone

Customer Questions & Answers:
33 Questions
 | 
34 Answers

Questions & Answers for samsung u430 Cell Phone

Question

How do I disable the buttons on the side of my SCH-U430 cell phone?

At times, it is not convenient to carry the phone in a holster, so I carry it in my pants pocket. If I am working in such a way that there is a lot of physical pressure on the phone, external buttons on the phone are accidentally pressed and held in. In such instances, all of a sudden I will hear a clicking sound coming from my pants pocket as a picture or two are being taken. In other such instances, I will hear a voice coming from my pants pocket asking me to say again what number I want to call. These unintended activation of functions on the phone are a big nuisance. There seem to be no settings on the phone for shutting off these external buttons. Did I miss something?
asked 3 years, 5 months ago
wallacestuart
Plymouth, New Hampshire
on u430 Cell Phone
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2 answers
Answers
answer 1
Hi, I’m sorry for the inconvenience that this might have caused to you. However there are no configurable options to disable the buttons on the side of the phone.
Have a good day
answered 3 years, 5 months ago
Samsung7
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answer 2
Hi, I’m sorry for the inconvenience that this might have caused to you. However there are no configurable options to disable the buttons on the side of the phone.

Have a good day
answered 3 years, 5 months ago
Samsung7
0points
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Question

I have a SCH-u430 flip cell phone through Verizon. How do I download pictures from the phone to my computer?

Windows recognizes the new hardware, but cannot find software to take information from the phone,
asked 3 years, 6 months ago
Jiijii
on u430 Cell Phone
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1 answer
Answers
answer 1
Hi there!

There is no available option to download pictures between the phone and the computer.

The available option that we can offer you is to send the pictures to an email address so you may retrieve it on the computer, here are the steps for the said option:

While in standby mode, press the OK button for Menu
Select Media Center
Select Pictures
Select My Pictures
Highlight the desired Picture, using the navigation keys
Press the right soft key for Options
Select Send
Select Picture Msg
Enter the e-mail address, using the keypad
When all recipients have been added press the OK button
Enter the message Text, using the keypad
Enter the Subject text, using the keypad
Press the OK button to Send the Picture Message to the recipient(s)
answered 3 years, 3 months ago
Samsung4
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Question

how to download ringtone?

asked 3 years, 6 months ago
sportingchef
on u430 Cell Phone
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1 answer
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answer 1
If you want a ringtone that will be compatible and that you really can use to your phone, I suggest to contact your current service provider for them to give the steps on how you can get one. That's the only way you can get a ringtone that will surely work on your handset.
answered 3 years, 5 months ago
Samsung10
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Question

How do I take pictures off my phone and put them on my laptop?

I have purchased a datalink cable
I have tried downloading drivers for this phone but have been unsuccessful
asked 3 years, 6 months ago
nbc06c
Florida
on u430 Cell Phone
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1 answer
Answers
answer 1
Hi, Hbc06c!

With regards to your concern, your SCH-u430 handset can only transfer pictures from phone to laptop by sending them to an e-mail address.

If you wish to continue, here are the steps:

1. While in standby mode, press the OK button for Menu
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired Picture, using the navigation keys
6. Press the right soft key for Options
7. Select Send (1)
8. Select Picture Message (1)
9. Enter the e-mail address, using the keypad
10. When all recipients have been added press the OK button
11. Enter the message Text, using the keypad
o If desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds
o Highlight the desired Sound, using the navigation keys, or select Record New (1)
o Press the OK button to add the Sound
12. Enter the Subject text, using the keypad
o If desired, Press the left soft key to Add a Name Card
13. Press the OK button to Send the Picture Message to the recipient(s)

Tip: You can send a text message to up to 10 recipients

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 3 years, 5 months ago
SamsungSupport9
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Question

Bluetooth Compatibility

Lexus website advised my Sch-U430 is not compatible with the Rx 350 Navagation System, Bluetooth App. Can I make software changes to use this phone with my vehicle?
asked 3 years, 6 months ago
girlkat
Austin, Texas
on u430 Cell Phone
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1 answer
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answer 1
We are unable to speculate when/if a software revision with this feature might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 5 months ago
Samsung5
0points
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Question

My computer will not recognize the cellphone so I can't download photos.

How can I get the proper driver to allow me to do this on my XP computer?
asked 3 years, 6 months ago
JimSch
on u430 Cell Phone
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1 answer
Answers
answer 1
Thank you for your inquiry.

We do not have an available software for the SCH-u430.

You can contact your service provider and ask if they have a software or driver for your phone.

You can only send the pictures to an email address via picture message or MMS using your phone.

Here's the steps on how you can transfer pictures using the SCH-U430.

To send a picture to an e-mail address follow the steps below:

While in standby mode, press the OK button for Menu
Select Media Center (1)
Select Pictures (2)
Select My Pictures (2)
Highlight the desired Picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Picture Msg (1)
Enter the e-mail address, using the keypad
When all recipients have been added press the OK button
Enter the message Text, using the keypad
If desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds
Highlight the desired Sound, using the navigation keys, or select Record New (1)
Press the OK button to add the Sound
Enter the Subject text, using the keypad
If desired, Press the left soft key to Add a Name Card
Press the OK button to Send the Picture Message to the recipient(s)
Tip: You can send a text message to up to 10 recipients

Thank you for choosing Samsung.
Sincerely,
Technical Support
answered 3 years, 6 months ago
Samsung5
0points
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Question

Why can't my phone send/receive picture messages?

I have tried to send and receive picture messages and it just tells me -Message Delivery Failed-.\ how can I fix this problem?
asked 3 years, 6 months ago
MrStielow
Sturgis, SD
on u430 Cell Phone
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1 answer
Answers
answer 1
Hi there!

For your phone to send and receive picture messages, you would need to have your service configured by the network provider.

The settings that they would need to set on the phone will be the MMS and GPRS settings, and these settings will allow you to send and receive multimedia messages on your device.

It is advisable that you coordinate this matter with them in order to fix this issue.
answered 3 years, 5 months ago
Samsung4
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Question

How can I download the pictures on the camera to a computer?

asked 3 years, 5 months ago
punker
on u430 Cell Phone
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1 answer
Answers
answer 1
We do not have any software for the SCH-U430 that you can use in transferring the pictures from the phone to the computer.

Here's an option on how you can transfer the pictures from your phone to the computer.

To send a picture to an e-mail address follow the steps below:

While in standby mode, press the OK button for Menu
Select Media Center (1)
Select Pictures (2)
Select My Pictures (2)
Highlight the desired Picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Picture Msg (1)
Enter the e-mail address, using the keypad
When all recipients have been added press the OK button
Enter the message Text, using the keypad
If desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds
Highlight the desired Sound, using the navigation keys, or select Record New (1)
Press the OK button to add the Sound
Enter the Subject text, using the keypad
If desired, Press the left soft key to Add a Name Card
Press the OK button to Send the Picture Message to the recipient(s)
Tip: You can send a text message to up to 10 recipients

In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
answered 3 years, 5 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How can I get a driver to transfer photos to a laptop computer?

asked 3 years, 5 months ago
Jeffbrock
on u430 Cell Phone
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1 answer
Answers
answer 1
I'm sorry but there is no configurable option to transfer picture from the phone to the PC via USB data connections. However you can send picture via e-mail as follows.

While in standby mode, press the OK button for Menu
Select Media Center (1)
Select Pictures (2)
Select My Pictures (2)
Highlight the desired Picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Picture Msg (1)
Enter the e-mail address, using the keypad
When all recipients have been added press the OK button
Enter the message Text, using the keypad
If desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds
Highlight the desired Sound, using the navigation keys, or select Record New (1)
Press the OK button to add the Sound
Enter the Subject text, using the keypad
If desired, Press the left soft key to Add a Name Card
Press the OK button to Send the Picture Message to the recipient(s)

In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues: 1-888-466-4646
answered 3 years, 5 months ago
samsung6
0points
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Question

Howcan I get the phone off of silent mode? I have followed the directions in the manual.

I pressed the volume key gone to calls level 5 and pressed OK. The silent icon is still on the screen. I have also used the menu key sounds, volume/vibrate, calls level 5, then OK, and then the silent icon is still on the screen.
asked 3 years, 5 months ago
kwcreery
Durham, NC 27704
on u430 Cell Phone
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1 answer
Answers
answer 1
Hi, press and hold the # key or the up volume key to disable the silent mode.
Have a good day
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How do I increase the number of rings before an incoming call goes to voice mail on the Samsung U430 cell phone?

It currently rings three times before going to voice mail. I was unable to find the way to increase the number of rings in the owners manual.
asked 3 years, 5 months ago
eeggers25
Alaska
on u430 Cell Phone
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1 answer
Answers
answer 1
Hi!

Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting

your service provider.

> Configuring your Voicemail for the first time
> Desire to change the greeting
> Unsure of the password
> Wish to change the password
> Would like to know how to access your voicemail from another phone

Thanks for writing us here at Samsung!

Technical Support Team
answered 3 years, 5 months ago
SamsungSupport12
0points
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Question

Can the SCH-u430, while connected on a voice call, receive an SMS text message and notify the user a text message has arrived while still talking?

Or will the voice call need to complete BEFORE the phone receives the SMS text message?
asked 3 years, 5 months ago
Multitasker
on u430 Cell Phone
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1 answer
Answers
answer 1
Thank you for your inquiry.
Yes, while or during a call you can still receive text messages. You can actually setup an alert or notification and even reminder so that you will be aware of the incoming text message.
To set an audible Alert for Text Messages, Picture Video Messages, follow the steps below:
While in standby mode, press the OK button for Menu
Select Settings & Tools (9)
Select Sound Settings (4)
Select Alert Sounds (2)
Select either TXT Message (1), Picture/Voice Messages (2) or Voicemail (3)
Select the alert types, using the navigation keys, from the following:
Tone (1)
Highlight the desired Alert Tone, using the navigation keys, or select Get New Ringtones (1), to download new ringtones from Verizon
Press the OK button to save the Alert Tone setting
Vibrate (2)
Highlight either On or Off, using the navigation keys
Press the OK button to save the Vibrate Alert setting
Reminder (3)
Highlight the desired Reminder frequency, using the navigation keys, from the following:
Once
Every 2 Minutes
Every 15 Minutes
Off
Press the OK button to save the Reminder frequency setting.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone or you can always send us your questions and we will be happy to check our resources and answer it.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
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Question

Can pictures be downloaded?

Would like to download to computer, is this possible
asked 3 years, 5 months ago
werbs
Pittsburgh, PA
on u430 Cell Phone
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1 answer
Answers
answer 1
Greetings!
Pertaining to your query below is the list of methods that you can use to transfer media files from your phone to your computer:
To send a picture to an e-mail address please follow the steps below:
1.While in standby mode, press the OK button for Menu
2.Select Media Center
3.Select Pictures
4.Select My Pictures
5.Highlight the desired Picture, using the navigation keys
6.Press the right soft key for Options
7.Select Send
8.Select Picture Message
9.Enter the e-mail address, using the keypad
10.When all recipients have been added press the OK button
11.Enter the message Text, using the keypad
oIf desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds
oHighlight the desired Sound, using the navigation keys, or select Record New
oPress the OK button to add the Sound
12.Enter the Subject text, using the keypad
oIf desired, Press the left soft key to Add a Name Card
13.Press the OK button to Send the Picture Message to the recipient(s)

Tip: You can send a text message to up to 10 recipient

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 5 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

how to change sim card

no
asked 3 years, 4 months ago
woodman123
92586
on u430 Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, since the phone is using a cdma technology then the phone doesn't support the use of sim card

Have a good day
answered 3 years, 4 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How do I get rid of the screen that is black and says "DOWNLOAD MODE"

it will not turn off manually and I can not use the keyboard at ALL. and it will only turn off if I take off the battery.
thanks
:)
asked 3 years, 4 months ago
kaa1995
on u430 Cell Phone
0points
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1 answer
Answers
answer 1
We can do minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.

If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Have a good day
answered 3 years, 4 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How to set a specific ringtone for a contact on a SCH-U430

My phone will allow you to edit the contact and selcet the ringtone but it changes the default ringtone as well
asked 3 years, 4 months ago
rdw516
on u430 Cell Phone
0points
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1 answer
Answers
answer 1
Greetings!
Pertaining to your query, where did this ringtone came from?
Is it downloaded from a website?
The phone supports audio file types if this ringtone is included in the list then you can easily sync it and assign it as a ringtone for a specific contact. Below is the list of the file type supported on the phone:
Audio
•.aac
•.mid
•.qcp
Once determine and if you intend to assign a ringtone to a contact please follow the steps below:
To assign a ringtone to a contact follow the steps below:
1.While in standby mode, press the right soft key for Contacts
2.Highlight the desired contact, using the navigation keys
3.Press the left soft key for Edit
4.Highlight Ringtone (Default), using the navigation keys
5.Press the left soft key for Set
6.Highlight the desired Ringtone, using the navigation keys, or select Get New Ringtones to download new Ringtones from Verizon
7.Press the OK button to set the Contact Ringtone
8.Press the OK button again to Save the Contact changes

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Why doesn't Samsung develop computer interface software and/or drivers for the u430

I've had this phone for 2 years and have since been looking for a solution. I see many questions from other phone owners asking how they can download/upload with their computer. When it comes time for a phone upgrade on my wireless plan, I'm not planning on choosing another Samsung device.
asked 3 years, 4 months ago
WireLessU430
on u430 Cell Phone
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1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. Apparently, we do not have any available software nor drivers that you would be needing for you to connect the phone to the computer.

As of the moment, Samsung is unable to speculate when/if this software might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on Samsung website in the Samsung Download Center.

If you are going to transfer pictures saved on the SCH-U430, you can send them through e-mail messaging.

To send a picture to an e-mail address:

1. While in standby mode, press the OK button for Menu.
2. Select Media Center.
3. Select Pictures.
4. Select My Pictures.
5. Highlight the desired Picture, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send.
8. Select Picture Msg.
9. Enter the e-mail address, using the keypad.
10. When all recipients have been added press the OK button.
11. Enter the message Text, using the keypad.
12. If desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds.
13. Highlight the desired Sound, using the navigation keys, or select Record New.
14. Press the OK button to add the Sound.
15. Enter the Subject text, using the keypad.
16. If desired, Press the left soft key to Add a Name Card.
17. Press the OK button to Send the Picture Message to the recipient(s).

Tip: You can send a Picture to up to 10 recipients.
answered 3 years, 3 months ago
Samsung7
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Question

how can i access the phones memory from my computer

asked 3 years, 3 months ago
phqutwo
home
on u430 Cell Phone
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answer 1
Hi there!

Thank you for your inquiry.

Samsung does not offer a Data Kit software package, for the purpose of transferring data between the handset and a personal computer or for using a Verizon Handset handset as a modem for a personal computer. However, depending on the model, there may be a media card slot located on the side of handset or in the battery compartment that allows information to be transferred to a personal computer with the use of a media card reader.

Since your phone doesn't support the use of external memory card, you may transfer files via email. Please contact your Service Provider for further assistance.

Have a good day.
answered 3 years, 3 months ago
SamsungSupport9
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Question

how do u take out battery cover

asked 3 years, 1 month ago
mooo
on u430 Cell Phone
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answer 1
Hi there!

Thank you fro your inquiry.

Please check the link below for the steps on how to remove the battery cover from the SCH-U430.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=561&PROD_ID=1308&AT_ID=137884

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung8
Samsung8
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Question

HOW can i save photos to laptop?

asked 3 years, 1 month ago
suhu
CA
on u430 Cell Phone
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answer 1
Hi there!
Thank you for your inquiry.

There is no configurable option on how you can directly transfer photos from your device to your laptop however you can send them via e-mail

To send a picture to an e-mail address follow the steps below:

While in standby mode, press the OK button for Menu
Select Media Center (1)
Select Pictures (2)
Select My Pictures (2)
Highlight the desired Picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Picture Msg (1)
Enter the e-mail address, using the keypad
When all recipients have been added press the OK button
Enter the message Text, using the keypad
If desired, Highlight Sound, using the navigation keys, press the left soft key for Sounds
Highlight the desired Sound, using the navigation keys, or select Record New (1)
Press the OK button to add the Sound
Enter the Subject text, using the keypad
If desired, Press the left soft key to Add a Name Card
Press the OK button to Send the Picture Message to the recipient(s)
Tip: You can send a text message to up to 10 recipients

Thank you for your continued interest in Samsung products
answered 3 years, 1 month ago
samsung6
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