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Customer questions and answers for
(Unknown)
Customer questions and answers:
430 Questions
| 439 Answers
Customer questions and answers for (Unknown)
Question
How do I get a driver to transfer pictures from my cell phone model SCHU360 to my computer.
Tags: urgent, picture transfer
asked 2 years, 3 months ago 
on
Username
tlmarcy
Arizona
-3points
0out of 3found this question helpful.
3 answers
Answers
answer 1
Hi tlmarcy,
Although there are no configurable options available to transfer pictures/videos from Samssung Gusto phone directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
Via E-Mail
To send a picture/video to an e-mail address follow the steps below:
1. While in standby mode, press OK for Menu.
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo/video to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1)
8. Select Picture Msg (1)
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys .
14. Press the left soft key for Sounds.
15. Select either Record New (1) or highlight desired sound, using the navigation keys.
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
>My Name Card (1), to add the previously saved name card
>Contacts (2), to add a contact as the name card
23. Press OK to add the selected name card to the picture message.
24. Press OK to Send the Picture/video Message to the recipient(s).
Tip: You can send a Picture/video Message to up to ten recipients.
Note: Picture/video Messages are only available within the Verizon Wireless Enhanced Services Area.
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Via Verizon Online Album
In Addition, pictures/videos can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
We thank you for your patronage of Samsung products. Have a good day.
Although there are no configurable options available to transfer pictures/videos from Samssung Gusto phone directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
Via E-Mail
To send a picture/video to an e-mail address follow the steps below:
1. While in standby mode, press OK for Menu.
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo/video to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1)
8. Select Picture Msg (1)
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys .
14. Press the left soft key for Sounds.
15. Select either Record New (1) or highlight desired sound, using the navigation keys.
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
>My Name Card (1), to add the previously saved name card
>Contacts (2), to add a contact as the name card
23. Press OK to add the selected name card to the picture message.
24. Press OK to Send the Picture/video Message to the recipient(s).
Tip: You can send a Picture/video Message to up to ten recipients.
Note: Picture/video Messages are only available within the Verizon Wireless Enhanced Services Area.
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Via Verizon Online Album
In Addition, pictures/videos can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 3 months ago
Username
SamsungSupport9
-3points
0out of 3found this answer helpful.
answer 2
Hi tlmarcy,
Thank you for your inquiry.
Although there are no configurable options available to transfer pictures from Samssung Gusto phone directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
Via E-Mail
To send a picture to an e-mail address follow the steps below:
1. While in standby mode, press OK for Menu.
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1)
8. Select Picture Msg (1)
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys .
14. Press the left soft key for Sounds.
15. Select either Record New (1) or highlight desired sound, using the navigation keys.
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
>My Name Card (1), to add the previously saved name card
>Contacts (2), to add a contact as the name card
23. Press OK to add the selected name card to the picture message.
24. Press OK to Send the Picture Message to the recipient(s).
Tip: You can send a Picture Message to up to ten recipients.
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area.
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Via Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
We thank you for your patronage of Samsung products. Have a good day.
Thank you for your inquiry.
Although there are no configurable options available to transfer pictures from Samssung Gusto phone directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
Via E-Mail
To send a picture to an e-mail address follow the steps below:
1. While in standby mode, press OK for Menu.
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1)
8. Select Picture Msg (1)
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys .
14. Press the left soft key for Sounds.
15. Select either Record New (1) or highlight desired sound, using the navigation keys.
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
>My Name Card (1), to add the previously saved name card
>Contacts (2), to add a contact as the name card
23. Press OK to add the selected name card to the picture message.
24. Press OK to Send the Picture Message to the recipient(s).
Tip: You can send a Picture Message to up to ten recipients.
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area.
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Via Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 3 months ago
Username
SamsungSupport9
-1point
1out of 3found this answer helpful.
answer 3
pair the phone and pc via bluetooth - if PC doesn't have bluetooth you can get USB bluetooth adapter - go to bluetooth menu on phone; click on device you are paired with; item 4 "Send picture" - select pics you want to send to PC - then select "DONE" - and watch your pics transferred - much easier than other options
answered 1 year, 8 months ago
Username
gfink
VA
-2points
0out of 2found this answer helpful.
Question
how do i turn the ringtone on?
asked 2 years, 4 months ago on
Username
jacki
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi jacki!
Thank you for your inquiry.
You can set the ringer for incoming call by going through the Sound Profile Settings. Handset sounds, such as audible message alerts and ringtones are all profile dependent. Profiles contain all the information associated with the volume settings and levels of the handset. This includes ringers, alarms, notifications, and system sounds.
The profile message alert type & tone allows you to choose the alert type that sounds when receiving a new text messages and voice calls. There are four different profiles that are preloaded and all have the ability to be edited.
Kindly check the link below for the steps on how to edit the sound profiles. http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=232264
We appreciate your continued interest in Samsung products.
Thank you for your inquiry.
You can set the ringer for incoming call by going through the Sound Profile Settings. Handset sounds, such as audible message alerts and ringtones are all profile dependent. Profiles contain all the information associated with the volume settings and levels of the handset. This includes ringers, alarms, notifications, and system sounds.
The profile message alert type & tone allows you to choose the alert type that sounds when receiving a new text messages and voice calls. There are four different profiles that are preloaded and all have the ability to be edited.
Kindly check the link below for the steps on how to edit the sound profiles. http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=232264
We appreciate your continued interest in Samsung products.
answered 2 years, 4 months ago
Username
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
answer 2
Hi jacki!
Thank you for your inquiry.
Please make sure that your phone is not on Silent mode so that you will be able to hear the the ring for incoming calls.
You can also change the settings for Master Volume. Here are the steps:
1. From the Home screen, press MENU ➔ Settings & Tools ➔ Master Volume.
2. Press the Volume Key or Directional Key
Up or Down to highlight a volume level, then press Ok. Set:
• High: All sounds play at High volume.
• Medium High: All sounds play at medium high volume.
• Medium: All sounds play at medium volume.
• Medium Low: All sounds play at medium low volume.
• Low: All sounds play at medium volume
• Vibrate Only: No sounds play, but the phone vibrates for incoming
calls and messages, alarms and other alerts.
• Alarm Only: Sounds play for alarms, but not for calls or other alerts.
• All Sounds Off: No sounds play.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry.
Please make sure that your phone is not on Silent mode so that you will be able to hear the the ring for incoming calls.
You can also change the settings for Master Volume. Here are the steps:
1. From the Home screen, press MENU ➔ Settings & Tools ➔ Master Volume.
2. Press the Volume Key or Directional Key
Up or Down to highlight a volume level, then press Ok. Set:
• High: All sounds play at High volume.
• Medium High: All sounds play at medium high volume.
• Medium: All sounds play at medium volume.
• Medium Low: All sounds play at medium low volume.
• Low: All sounds play at medium volume
• Vibrate Only: No sounds play, but the phone vibrates for incoming
calls and messages, alarms and other alerts.
• Alarm Only: Sounds play for alarms, but not for calls or other alerts.
• All Sounds Off: No sounds play.
We appreciate your continued interest in Samsung products.
answered 2 years, 4 months ago
Username
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question
Bluetooth Compatibality
I have a Bluetooth Bluechip that was compatible with my previoius Samsung phone. Is it compatibale with the new Samsung Gusto:
Tags: important
asked 2 years, 3 months ago on
Username
mimi2011
Gastonia, NC
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes
answered 2 years, 3 months ago
Username
Healeyron
0points
0out of 0found this answer helpful.
answer 2
Hi mimi2011!
Thank you for your inquiry.
Are you trying to pair your phone with a Bluetooth headset?
Here's a link on how to pair your phone with a different device via Bluetooth:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316025
NOTE: The phone does not have the Advance Audio Distribution Profile that will allow you to listen to music with a stereo hedset via Bluetooth.
We appreciate your time writing us here at Samsung!
Thank you for your inquiry.
Are you trying to pair your phone with a Bluetooth headset?
Here's a link on how to pair your phone with a different device via Bluetooth:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316025
NOTE: The phone does not have the Advance Audio Distribution Profile that will allow you to listen to music with a stereo hedset via Bluetooth.
We appreciate your time writing us here at Samsung!
answered 2 years, 3 months ago
Username
SamsungSupport12
0points
0out of 0found this answer helpful.
Question
would a charging cord USB -> Micro USB for Samsung SPH-M330, SCH-R100, SGH-T939, SCH-R850, be compati
asked 2 years, 1 month ago on
Username
JMS822
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi JMS822!
Thank you for your inquiry. I highly suggest to have the USB cable for the phone itself. By using another's data cable or USB cable may result of internal damage on the phone's hardware system. And I encourage you to have Samsung genuine accessories for you to make sure of the compatibility of it for your Samsung phone. We do not support the use of 3rd party applications/services/accessories with any of our devices. For this reason, we do not have information compiled on possible resources. If you are having issues with the use of a specific 3rd party application/service/accessory, we recommend contacting the manufacturer of that application/service/accessory for compatibility and support assistance.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry. I highly suggest to have the USB cable for the phone itself. By using another's data cable or USB cable may result of internal damage on the phone's hardware system. And I encourage you to have Samsung genuine accessories for you to make sure of the compatibility of it for your Samsung phone. We do not support the use of 3rd party applications/services/accessories with any of our devices. For this reason, we do not have information compiled on possible resources. If you are having issues with the use of a specific 3rd party application/service/accessory, we recommend contacting the manufacturer of that application/service/accessory for compatibility and support assistance.
Thank you for your continued interest in Samsung products.
answered 2 years, 1 month ago
Username
Samsung10
0points
0out of 0found this answer helpful.
answer 2
Yeah, I've even used micro USB cables from other phone brands entirely.
answered 2 years, 1 month ago
Username
Justin35
Sandusky, OH
0points
0out of 0found this answer helpful.
Question
Need driver for phone
asked 2 years ago on
Username
RSTEELE
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!
Thank you for your inquiry.
However, we did not receive enough information regarding the issue for which you have requested assistance. Please send us your forum inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.
We thank you for your patronage of Samsung products. Have a good day.
Thank you for your inquiry.
However, we did not receive enough information regarding the issue for which you have requested assistance. Please send us your forum inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.
We thank you for your patronage of Samsung products. Have a good day.
answered 2 years ago
Username
SamsungSupport9
-4points
0out of 4found this answer helpful.
answer 2
Hi there!
Thank you for your inquiry.
There's no available drivers or software for your Samsung Gusto (SCH-U360) for you to connect it with your personal computer. However, you may contact your service provider if they have an application or software for your handset.
We sincerely apologize for any inconvenience this presents.
Thank you for your inquiry.
There's no available drivers or software for your Samsung Gusto (SCH-U360) for you to connect it with your personal computer. However, you may contact your service provider if they have an application or software for your handset.
We sincerely apologize for any inconvenience this presents.
answered 2 years ago
Username
Samsung10
-4points
0out of 4found this answer helpful.
Question
how do i get pictures from phone to computer
asked 2 years, 1 month ago on
Username
Anonymous
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!
Thank you for your inquiry.
The option for you to send or transfer pictures to your personal computer would be via Email. If you wish to continue, please check the link below:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
The option for you to send or transfer pictures to your personal computer would be via Email. If you wish to continue, please check the link below:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077
Thank you for your continued interest in Samsung products.
answered 2 years, 1 month ago
Username
Samsung8
Samsung8
-2points
0out of 2found this answer helpful.
answer 2
Hi there!
Thank you for your inquiry.
Although there are no configurable options available to transfer pictures from the SCH-U360 (Gusto) directly to a computer, you can send a picture via e-mail or to the Verizon Online Album.
To send a picture to an e-mail address, follow the steps below.
1. While in standby mode, press OK for Menu.
2. Select Media Center (1).
3. Select Pictures (2).
4. Select My Pictures (2).
5. Highlight the desired photo to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1).
8. Select Picture Msg (1).
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters).
13. Highlight Sound, using the navigation keys.
14. Press the left soft key for Sounds
15. Select either Record New (1) or highlight desired sound, using the navigation keys
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters).
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
-My Name Card (1), to add the previously saved name card
-Contacts (2), to add a contact as the name card
22. Press OK to add the selected name card to the picture message.
23. Press OK to Send the Picture Message to the recipient(s).
Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
Thank you for your continued interest in Samsung products.
Thank you for your inquiry.
Although there are no configurable options available to transfer pictures from the SCH-U360 (Gusto) directly to a computer, you can send a picture via e-mail or to the Verizon Online Album.
To send a picture to an e-mail address, follow the steps below.
1. While in standby mode, press OK for Menu.
2. Select Media Center (1).
3. Select Pictures (2).
4. Select My Pictures (2).
5. Highlight the desired photo to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1).
8. Select Picture Msg (1).
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters).
13. Highlight Sound, using the navigation keys.
14. Press the left soft key for Sounds
15. Select either Record New (1) or highlight desired sound, using the navigation keys
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters).
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
-My Name Card (1), to add the previously saved name card
-Contacts (2), to add a contact as the name card
22. Press OK to add the selected name card to the picture message.
23. Press OK to Send the Picture Message to the recipient(s).
Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
Thank you for your continued interest in Samsung products.
answered 2 years, 1 month ago
Username
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question
how do you get the pictures off the phone
asked 1 year, 10 months ago on
Username
rlg1962
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
E mail them to yourself or use a micro SD to SD card adapter and put the card in the computer.
answered 1 year, 10 months ago
Username
OnTHEEdge
Raleigh, NC
-1point
0out of 1found this answer helpful.
answer 2
Email the photos to yourself... or their is a USB download you can get from the Samsung support website that you could download to transfer photos from the phone (with the right peripherals) to your computer. Good luck!
answered 1 year, 10 months ago
Username
Samsgirl
Anaheim, CA
-1point
0out of 1found this answer helpful.
Question
how do I disable the camera button
everytime I pick up the phone I am taking a picture. I want to turn this off.
asked 1 year, 10 months ago on
Username
jhaverizon1
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there,
Thanks for reaching out to us for support.
Unfortunately, there isn't a configurable option that will allow to lock the camera application on the Gusto.
Alternately, you can lock the keypad. Please cut and paste the link below into your web browser. There you will find a tutorial that will guide you through the process.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316093
If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
Thanks for reaching out to us for support.
Unfortunately, there isn't a configurable option that will allow to lock the camera application on the Gusto.
Alternately, you can lock the keypad. Please cut and paste the link below into your web browser. There you will find a tutorial that will guide you through the process.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316093
If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 10 months ago
Username
SamsungSupport11
0points
0out of 0found this answer helpful.
answer 2
Are you referring to the camera icon? I am not sure how you would take a picture using the physical buttons on the phone, the fascinate only has a volume control button and a power button, so I will assume you are just referring to the icon. If you are experiencing trouble with the icon, just remove it from your home keys. You do this by clicking on the "applications" icon. Once you are looking at the applications, click the settings wheel in the top left corner. You will now be able to select an application to replace the camera icon. Don't pick Pandora or music player, though. If you though taking pocket pictures was annoying, try being in a class or meeting playing pocket radio. Hopefully this helps.
answered 1 year, 9 months ago
Username
IDontHaveANickname
-1point
0out of 1found this answer helpful.
Question
Is it possible to download contacts from Microsoft Outlook to cell phone ?
Tags: contacts
asked 2 years, 6 months ago on
Username
jovizo
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi there!
We do not have an available software that would allow the transfer of the contacts between phone and Microsoft Outlook.
However, you may still check with your Network Provider if they can offer you this option.
We do not have an available software that would allow the transfer of the contacts between phone and Microsoft Outlook.
However, you may still check with your Network Provider if they can offer you this option.
answered 2 years, 6 months ago
Username
Samsung4
0points
0out of 0found this answer helpful.
answer 2
If you have a Bluetooth adapter on your PC then yes you can.
Save the contact(s) as .vcf files and then send those to the phone via your Bluetooth software. You can also send contacts/calendar data from the phone, via Bluetooth, to your PC.
I've backed up all the contacts in my phone to VCF files (which are plain text--edit with Windows Notepad) and edit them on the PC and send them back to the phone. That's easier than editing in the phone.
BTW you can send (but not receive) JPG images to the phone the same way. I created a custom Wallpaper and sent it to the phone. Use you favorite image editor and make 128x160 pixel images.
Save the contact(s) as .vcf files and then send those to the phone via your Bluetooth software. You can also send contacts/calendar data from the phone, via Bluetooth, to your PC.
I've backed up all the contacts in my phone to VCF files (which are plain text--edit with Windows Notepad) and edit them on the PC and send them back to the phone. That's easier than editing in the phone.
BTW you can send (but not receive) JPG images to the phone the same way. I created a custom Wallpaper and sent it to the phone. Use you favorite image editor and make 128x160 pixel images.
answered 2 years, 4 months ago
Username
StuartMW
Austin, TX
+1point
1out of 1found this answer helpful.
Question
How do I assign a different ringtone to each person in my phone book?
asked 2 years, 8 months ago on
Username
nanj
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To assign a ringtone to a contact follow the steps below:
While in standby mode, press the right soft key for Contacts
Highlight the contact entry, using the navigation keys
Press the left soft key for Edit
Highlight Ringtone (Default), using the navigation keys
Press the Left soft key for Set
Highlight the desired Ringtone, using the navigation keys
Press ok to Select the Contact Ringtone
Press Ok to Save the Contact changes
To assign a Image to a Contact follow the steps below:
While in standby mode, press the right soft key for Contacts
Highlight the contact entry, using the navigation keys
Press the left soft key for Edit
Highlight Picture (No Picture), using the navigation keys
Press the Leftt soft key for Set
Highlight the desired Picture, using the navigation keys
Press the Ok to select the Picture
Press the Ok key again to Save the Contact changes
While in standby mode, press the right soft key for Contacts
Highlight the contact entry, using the navigation keys
Press the left soft key for Edit
Highlight Ringtone (Default), using the navigation keys
Press the Left soft key for Set
Highlight the desired Ringtone, using the navigation keys
Press ok to Select the Contact Ringtone
Press Ok to Save the Contact changes
To assign a Image to a Contact follow the steps below:
While in standby mode, press the right soft key for Contacts
Highlight the contact entry, using the navigation keys
Press the left soft key for Edit
Highlight Picture (No Picture), using the navigation keys
Press the Leftt soft key for Set
Highlight the desired Picture, using the navigation keys
Press the Ok to select the Picture
Press the Ok key again to Save the Contact changes
answered 2 years, 6 months ago
Username
SamsungBryanA
0points
0out of 0found this answer helpful.
Question
WHERE DO I GO ON THE INTERNET TO GET A USERS MANUAL FOR MODEL#SCHU360MAAVZW
asked 2 years, 7 months ago on
Username
PONCHO15
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The following link contains a pdf copy:
http://downloadcenter.samsung.com/content/UM/201010/20101013051832062/Verizon_Wireless_SCH-U360_Gusto_Eng_User_Manual.pdf
http://downloadcenter.samsung.com/content/UM/201010/20101013051832062/Verizon_Wireless_SCH-U360_Gusto_Eng_User_Manual.pdf
answered 2 years, 6 months ago
Username
SamsungJoseL
0points
0out of 0found this answer helpful.
Question
HOW DO YOU DOWNLOAD PICTURES FROM THE PHONE TO A COMPUTER OR PHOTO PRINTER?
asked 2 years, 6 months ago on
Username
emoore48
Houston, Texas
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although there are no configurable options available to transfer pictures or videos directly to a PC, users can send a picture via e-mail or to the Verizon Online Album.
E-Mail
To send a picture to an e-mail address follow the steps below:
While in standby mode, press OK for Menu
Select Media Center (1)
Select Pictures (2)
Select My Pictures (2)
Highlight the desired photo to be sent, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Picture Msg (1)
Manually enter the email address(es), using the keypad
Press OK when all recipients have been entered
Highlight Text:, using the navigation keys
Enter the Message Text, using the keypad (up to 1,000 characters)
Highlight Sound, using the navigation keys
Press the left soft key for Sounds
Select either Record New (1) or highlight desired sound, using the navigation keys
Press OK to add the Sound
Highlight Subject, using the navigation keys
Enter the Subject Text, using the keypad (up to 80 characters)
Highlight Name Card:, using the navigation keys
Press the left soft key for Add
Select either of the following name card options:
My Name Card (1), to add the previously saved name card
Contacts (2), to add a contact as the name card
Press OK to add the selected name card to the picture message
Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues. (800-922-0204)
To send a picture to an e-mail address follow the steps below:
While in standby mode, press OK for Menu
Select Media Center (1)
Select Pictures (2)
Select My Pictures (2)
Highlight the desired photo to be sent, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Picture Msg (1)
Manually enter the email address(es), using the keypad
Press OK when all recipients have been entered
Highlight Text:, using the navigation keys
Enter the Message Text, using the keypad (up to 1,000 characters)
Highlight Sound, using the navigation keys
Press the left soft key for Sounds
Select either Record New (1) or highlight desired sound, using the navigation keys
Press OK to add the Sound
Highlight Subject, using the navigation keys
Enter the Subject Text, using the keypad (up to 80 characters)
Highlight Name Card:, using the navigation keys
Press the left soft key for Add
Select either of the following name card options:
My Name Card (1), to add the previously saved name card
Contacts (2), to add a contact as the name card
Press OK to add the selected name card to the picture message
Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues. (800-922-0204)
answered 2 years, 6 months ago
Username
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question
do u have driver for compute to reconize phone
asked 2 years, 6 months ago on
Username
smockenjoe1
seabrook
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!
There is no driver compatible with your SCH-u360 (Gusto) handset. If you intend to transfer files (especially pictures or videos) from phone connecting it to computer, there's no configurable option to do that. However, you can send them via e-mail or you can try to contact your Service Provider for other options.
If you wish to continue, you may follow the steps below:
>E-Mail
1. While in standby mode, press OK for Menu
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo to be sent, using the navigation keys
6. Press the right soft key for Options
7. Select Send (1)
8. Select Picture Message (1)
9. Manually enter the email address, using the keypad
10. Press OK when all recipients have been entered
11. Highlight Text:, using the navigation keys
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys
14. Press the left soft key for Sounds
15. Select either Record New (1) or highlight desired sound, using the navigation keys
16. Press OK to add the Sound
17. Highlight Subject, using the navigation keys
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys
20. Press the left soft key for Add
21. Select either of the following name card options:
My Name Card (1), to add the previously saved name card
Contacts (2), to add a contact as the name card
22. Press OK to add the selected name card to the picture message
23. Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
There is no driver compatible with your SCH-u360 (Gusto) handset. If you intend to transfer files (especially pictures or videos) from phone connecting it to computer, there's no configurable option to do that. However, you can send them via e-mail or you can try to contact your Service Provider for other options.
If you wish to continue, you may follow the steps below:
1. While in standby mode, press OK for Menu
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo to be sent, using the navigation keys
6. Press the right soft key for Options
7. Select Send (1)
8. Select Picture Message (1)
9. Manually enter the email address, using the keypad
10. Press OK when all recipients have been entered
11. Highlight Text:, using the navigation keys
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys
14. Press the left soft key for Sounds
15. Select either Record New (1) or highlight desired sound, using the navigation keys
16. Press OK to add the Sound
17. Highlight Subject, using the navigation keys
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys
20. Press the left soft key for Add
21. Select either of the following name card options:
My Name Card (1), to add the previously saved name card
Contacts (2), to add a contact as the name card
22. Press OK to add the selected name card to the picture message
23. Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 2 years, 6 months ago
Username
SamsungSupport9
0points
0out of 0found this answer helpful.
Question
how would i unlock my samsung gusto beings that i had accidentily set it to the NAM 2 selection
i was playing around in my settings and i cannot get the phone unlocked even after i have entered all of the codes i was given and i really need the help and i have also tried different web sites.....
Tags: nam 2
asked 2 years, 6 months ago on
Username
CrystalBABY
Eldorado IL
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You will be best assisted by getting in touch with Samsung Technical Support 1-888-987-4357 Direct Hotline. Please do not attempt to enter codes anymore because it might freeze up the phone.
answered 2 years, 6 months ago
Username
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question
Can I download photos from the GUSTO to my computer?
I have photos on the phone that I want to put into my computer. How do I do this?
Tags: download, photos
asked 2 years, 5 months ago on
Username
spark
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although there are no configurable options available to transfer pictures or videos directly to a PC, users can send a picture via e-mail or to the Verizon Online Album.
E-Mail
To send a picture to an e-mail address follow the steps below:
While in standby mode, press OK for Menu
Select Media Center
Select Pictures
Select My Pictures
Highlight the desired photo to be sent, using the navigation keys
Press the right soft key for Options
Select Send
Select Picture Msg
Manually enter the email address(es), using the keypad
Press OK when all recipients have been entered
Highlight Text:, using the navigation keys
Enter the Message Text, using the keypad (up to 1,000 characters)
Highlight Sound, using the navigation keys
Press the left soft key for Sounds
Select either Record New (1) or highlight desired sound, using the navigation keys
Press OK to add the Sound
Highlight Subject, using the navigation keys
Enter the Subject Text, using the keypad (up to 80 characters)
Highlight Name Card:, using the navigation keys
Press the left soft key for Add
Select either of the following name card options:
My Name Card (1), to add the previously saved name card
Contacts (2), to add a contact as the name card
Press OK to add the selected name card to the picture message
Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
--------------------------------------------------------------------------------
Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
To send a picture to an e-mail address follow the steps below:
While in standby mode, press OK for Menu
Select Media Center
Select Pictures
Select My Pictures
Highlight the desired photo to be sent, using the navigation keys
Press the right soft key for Options
Select Send
Select Picture Msg
Manually enter the email address(es), using the keypad
Press OK when all recipients have been entered
Highlight Text:, using the navigation keys
Enter the Message Text, using the keypad (up to 1,000 characters)
Highlight Sound, using the navigation keys
Press the left soft key for Sounds
Select either Record New (1) or highlight desired sound, using the navigation keys
Press OK to add the Sound
Highlight Subject, using the navigation keys
Enter the Subject Text, using the keypad (up to 80 characters)
Highlight Name Card:, using the navigation keys
Press the left soft key for Add
Select either of the following name card options:
My Name Card (1), to add the previously saved name card
Contacts (2), to add a contact as the name card
Press OK to add the selected name card to the picture message
Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area
Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.
--------------------------------------------------------------------------------
Verizon Online Album
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
answered 2 years, 5 months ago
Username
SamsungSupport12
0points
0out of 0found this answer helpful.
Question
The Alarm Clock does not always work. What could I be doing wrong?
I have set the Alarm clock in many instances and sometime it works and sometimes it does not. I have set up many tests and Once, Daily, and Mon-Fri. and have pinpointed down to a common setting. The Alarm Clock only works with minutes. It will not work at the top of the hour..example 05:00am or 11:00am. It will work with 05:15am or 11:10am. I have reported to VZ but thought to look here after the last few tests I have performed. I like my new phone but would like the alarm clock to work.
Tags: alarm clock issue
asked 2 years, 6 months ago on
Username
sndcstls1
Texas
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. This issue is one that is best helped through calling our Technical Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.
At your earliest convenience, please call Samsung Technical Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Have a good day
At your earliest convenience, please call Samsung Technical Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Have a good day
answered 2 years, 5 months ago
Username
Samsung7
0points
0out of 0found this answer helpful.
Question
How do i download my pictures on my phone to my pc ?
asked 2 years, 5 months ago on
Username
all41son
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there.
Although there are no configurable options available to transfer pictures or videos directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
To send a picture to an e-mail address follow the steps below:
-While in standby mode, press OK for Menu
-Select Media Center
-Select Pictures
-Select My Pictures
-Highlight the desired photo to be sent, using the navigation keys
-Press the right soft key for Options
-Select Send
-Select Picture Msg
-Manually enter the email address(es), using the keypad
-Press OK when all recipients have been entered
-Highlight Text:, using the navigation keys
-Enter the Message Text, using the keypad (up to 1,000 characters)
-Highlight Sound, using the navigation keys
-Press the left soft key for Sounds
-Select either Record New or highlight desired sound, using the navigation keys
-Press OK to add the Sound
-Highlight Subject, using the navigation keys
-Enter the Subject Text, using the keypad (up to 80 characters)
-Highlight Name Card:, using the navigation keys
-Press the left soft key for Add
-Select either of the following name card options:
-My Name Card, to add the previously saved name card
-Contacts, to add a contact as the name card
-Press OK to add the selected name card to the picture message
-Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
Although there are no configurable options available to transfer pictures or videos directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.
To send a picture to an e-mail address follow the steps below:
-While in standby mode, press OK for Menu
-Select Media Center
-Select Pictures
-Select My Pictures
-Highlight the desired photo to be sent, using the navigation keys
-Press the right soft key for Options
-Select Send
-Select Picture Msg
-Manually enter the email address(es), using the keypad
-Press OK when all recipients have been entered
-Highlight Text:, using the navigation keys
-Enter the Message Text, using the keypad (up to 1,000 characters)
-Highlight Sound, using the navigation keys
-Press the left soft key for Sounds
-Select either Record New or highlight desired sound, using the navigation keys
-Press OK to add the Sound
-Highlight Subject, using the navigation keys
-Enter the Subject Text, using the keypad (up to 80 characters)
-Highlight Name Card:, using the navigation keys
-Press the left soft key for Add
-Select either of the following name card options:
-My Name Card, to add the previously saved name card
-Contacts, to add a contact as the name card
-Press OK to add the selected name card to the picture message
-Press OK to Send the Picture Message to the recipient(s)
Tip: You can send a Picture Message to up to ten recipients
In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.
answered 2 years, 5 months ago
Username
Samsung5
0points
0out of 0found this answer helpful.
Question
Can the external buttons on my SCH-U360 phone be disabled?
My wife has bad arthritis in her hands. When she grasps her cell phone, she accidently pushes the buttons causing the speaker phone or camera to turn on, or the volume to change. If they can't be disabled, is there a guard available? As a last resort, could I glue them in position to prevent accidental pressing? Thank you, Jim
asked 2 years, 5 months ago on
Username
Azhoot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The only function I know of to disable the external buttons is when the phone is closed. That can happen after a configurable delay or immediately. The delay can be disabled (that's what I use).
answered 2 years, 5 months ago
Username
StuartMW
Austin, TX
0points
0out of 0found this answer helpful.
Question
downloads
i need to know how i can download games to my phone
Tags: game downloads
asked 2 years, 4 months ago on
Username
danette
wellton arizona
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there.
You can go to the Media Center to browse and download games. However, it will be best that you call your service provider for further information about downloading new applications or games.
Thank you for your continued interest in Samsung products.
You can go to the Media Center to browse and download games. However, it will be best that you call your service provider for further information about downloading new applications or games.
Thank you for your continued interest in Samsung products.
answered 2 years, 4 months ago
Username
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question
Where do I get the Windows XP USB Driver for this phone
I'm told I can connect the phone to my PC via the USB cable and upload pictures, download music, etc. Howver I don't have the driver. The device will not install properly. All it will do is charge the battery.
Tags: usb
asked 2 years, 6 months ago on
Username
JimInKnoxville
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, the phone doesn’t support connecting directly to the computer to transfer media files. You need to send it through picture text or through Verizon online album.
Have a good day
Have a good day
answered 2 years, 6 months ago
Username
Samsung7
0points
0out of 0found this answer helpful.