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Customer Questions & Answers for
SCH-U360

Customer Questions & Answers:
430 Questions
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439 Answers

Questions & Answers for samsung SCH-U360

Question

copy pictures from camera to pc

asked 3 years, 9 months ago
vzlauren
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. I have here the link where you can see the steps on how to transfer those picture files that you have on your phone to your computer.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

The ringer doesn't ring with an incoming call..how do I turn it back on?

asked 3 years, 9 months ago
chascat
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. Have you check if the phone is on silent mode? If so, you may check the link below for the sound settings of your handset. The link below will give you an option to set your ringtone on your phone.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316191

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how can i set the front display to remain lit

asked 3 years, 9 months ago
bossjoce
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. There's no configurable option for you to set the display screen to always on. It is a default setting on your phone to prolong the battery life of your handset. This is simply called power saving mode of your Samsung phone.

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how do i delete the symbol in the menu page

asked 3 years, 9 months ago
drwean
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi drwean.

Thank you for your inquiry. However, we did not receive enough information regarding the issue for which you have requested assistance. Please send us your forum inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.

Thank you for your continued interest in Samsung products. Have a great day.
answered 3 years, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

i want to move pictuires from phone to pc

asked 3 years, 9 months ago
mike20101
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi mike20101,

Although there are no configurable options available to transfer pictures from Samssung Gusto phone directly to a PC, you can send a picture via e-mail or to the Verizon Online Album.

Via E-Mail

To send a picture to an e-mail address follow the steps below:

1. While in standby mode, press OK for Menu.
2. Select Media Center (1)
3. Select Pictures (2)
4. Select My Pictures (2)
5. Highlight the desired photo to be sent, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1)
8. Select Picture Msg (1)
9. Manually enter the email address(es), using the keypad.
10. Press OK when all recipients have been entered.
11. Highlight Text:, using the navigation keys.
12. Enter the Message Text, using the keypad (up to 1,000 characters)
13. Highlight Sound, using the navigation keys .
14. Press the left soft key for Sounds.
15. Select either Record New (1) or highlight desired sound, using the navigation keys.
16. Press OK to add the Sound.
17. Highlight Subject, using the navigation keys.
18. Enter the Subject Text, using the keypad (up to 80 characters)
19. Highlight Name Card:, using the navigation keys.
20. Press the left soft key for Add.
21. Select either of the following name card options:
>My Name Card (1), to add the previously saved name card
>Contacts (2), to add a contact as the name card
23. Press OK to add the selected name card to the picture message.
24. Press OK to Send the Picture Message to the recipient(s).
Tip: You can send a Picture Message to up to ten recipients.

Note: Picture Messages are only available within the Verizon Wireless Enhanced Services Area.

Please Note: The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.

Via Verizon Online Album

In Addition, pictures can be sent from the handset directly to your Verizon Online Album. Please contact your service provider concerning all Verizon Online Album issues.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 9 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

can i synchronize my cell phone with my laptop?

can i synchronize contacts, notes, calendar, etc between my u360 cell phone and my laptop like i can with my palm pda?
asked 3 years, 9 months ago
derob
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

We apologize for any inconvenience this may have caused you. There is no option to synchronize the phone to your calendar etc. for the phone is one of the Samsung's basic phones only. However, you check with your service provider which is Verizon if they have software to install to your computer to synchronize your files. You can call up their Customer Care Support toll free number at 1-800-922-0204.

Thank you,
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Why doesn't my unit display my contact name when I receive a call?

asked 3 years, 9 months ago
7Hydepark
Austin, Texas
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi 7Hydepark!

Thank you for your correspondence.

Regarding about your concern, we recommend checking your contacts on the SCH-U360 handset if those contacts are duplicated on your address book.

Should this troubleshooting step did not work, we recommend you to contact your service provider and ask for the voice call settings for your phone.

We thank you for your continued interest in Samsung products and look forward to your reply.
answered 3 years, 9 months ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

i have got the usb cord for my phone where can i find the driver for it?

asked 3 years, 9 months ago
shelly65
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Shelly65.

Thank you for your inquiry. Are you trying to transfer your pictures from phone to computer using the usb cord? If yes, there are no configurable options available to transfer pictures or videos directly to a computer however, you can send a picture via e-mail or to the Verizon Online Album. Please click the link below for the instruction on how to transfer your pictures to computer.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

Thank you for your continued interest in Samsung products. Have a great day.
answered 3 years, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How to create picture ID on incomming calls

I have pictures on my phone of the people I talk with most frequently . I have set them to each corresponding person in my contact list. When I call that person, his/her picture shows on my phone. However, when they call me, I do not get their picture ID. How can I set that up? I had it on my old phone (different brand) and it was nice to be able to identify the caller by seeing who's little face popped up on my incomming call screen. Thanks!
asked 3 years, 9 months ago
Bebop0983
USA
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there Bebop0983!
Thank you for your inquiry.
Below is a link on how you can assign ringtone or image to your device

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316098

We thank you for your patronage of Samsung products.
answered 3 years, 9 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

Can pictures taken on the phone camera be downloaded directly to a PC?

asked 3 years, 9 months ago
Redreith
Winter Park, CO USA
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Redreith!

Thanks for the inquiry.

Although there are no configurable options available to transfer pictures or videos directly to a PC, users can send a picture via e-mail or to the Verizon Online Album.

Here's a link for the instructions on how to:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

We appreciate your time writing us here at Samsung!
answered 3 years, 9 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

I just purchased a Samsung Gusto. I have taken some pictures on it how do I get them from the telephone to my computer?

asked 3 years, 9 months ago
SNYDER
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there Snyder,
Thank you for your inquiry.
Below is a link on how you can transfer your pictures from the computer
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077
Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

setup voicemail short cut

Voicemail error invalid number
asked 3 years, 9 months ago
blancaB
reno
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi BlancaB!

Voicemail on the phone, are part of the services offered by your service providers. Please coordinate with them, with regard to configuring the settings on your voicemail.

We appreciate your continued interest in Samsung products.
answered 3 years, 9 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

what is the wattage output transmiting

asked 3 years, 9 months ago
heminow
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi heminow,

Thank you for your inquiry.

Please check the link below for the detailed specifications of the SCH-U360.

http://agent.samsungsupport.com/agent/popup/pop_dtfastlink.jsp?sitecode=us&account=NETFLIX&type=DETAILSPECIFICATION&prd_ia_cd1=N0000001&prd_ia_cd2=N0000002&prd_ia_cd3=N0000006&prd_ia_cd4=&prd_mdl_name=SCH-U360&prd_mdl_cd=SCH-U360MAAVZW

We thank you for your patronage of Samsung products.
answered 3 years, 9 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How do I transfer pictures to/from phone and computer?

The phone has a usb cable, but I can not see the phone on my PC desktop.
asked 3 years, 9 months ago
Anonymous
Elizabethtown, PA
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

There are no configurable options to directly transfer pictures between the phone and computer. However, you can send pictures via e-mail or to the Verizon Online Album.

Please check the link below for the details on how to transfer pictures from the phone to the computer.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

We thank you for your patronage of Samsung products.
answered 3 years, 9 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Why won't the alarm that I set for 6:00 a.m. on my Samsung Gusto phone actually go off--ring--at 6:00 a.m.?

My wife and I have the same model phone and when we set an alarm for 6:00 a.m., the alarm does not go off. Why? And how can you help me with this issue?
asked 3 years, 8 months ago
august589
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Gusto alarm always fails if set on the hour. About 3 minutes off the hour seems to be very dependable.
answered 3 years, 8 months ago
WBur
0points
0out of 0found this answer helpful.
Question

How do you find the serial number

asked 3 years, 9 months ago
mzrocz
milwaukee
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good Day!

You can find the serial number at the back of the phone, take the back cover out of the phone, its on top of the barcode.
It usually start with A then follows by 5 zero`s.

Thank you for writing!
answered 3 years, 9 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

how can i fix a cell stuck in emergency download mode

sch-u360
asked 3 years, 8 months ago
no75bert
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!
Thank you for your inquiry.

How long have you been experiencing this issue?
Have you downloaded a third party application?

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 8 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

will not connect to my pc for picture downloading

asked 3 years, 8 months ago
japa112
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi japa112!

Thank you for your inquiry.

Here's a link on how to transfer pictures between your phone and your computer:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

We appreciate your time writing us here at Samsung!
answered 3 years, 8 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

How do I transfer pictures via USB to my PC

asked 3 years, 8 months ago
Anonymous
MInneapolis
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there GloriaStephens!
Thank you for your inquiry

Below is a link on how you can transfer pictures from your phone to the computer

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

Thank you for your continued interest in Samsung products.
answered 3 years, 8 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

pic's on phone

how do you take pic's from phone to computer
asked 3 years, 9 months ago
Anonymous
47170
on SCH-U360
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi JackDGreen!

Thank you for your inquiry.

The SCH-U360 handset does not have the capability to connect to the computer and transfer pictures.

However, you can send pictures to an e-mail address on the phone. For you to transfer pictures from phone to an e-mail address, please follow the procedures on the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=316077

Again, we thank you for comments and appreciate your patience and understanding in this matter.
answered 3 years, 9 months ago
Samsung7
0points
0out of 0found this answer helpful.
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