Looking for Answers about samsung SCH-U340?

Hi, please follow the steps on how to register the phone.

Enter the product group, the category, and on the serial number field enter the HEX or MEID of the phone located at the back underneath the battery. All other fields will automatically pop up.

*Tip when entering the HEX or Meid don’t include any special characters.
Good Luck

Regarding your concern, what we can offer as passcode is the last 4 digits of the mobile number. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You may try to test your phone first with a different battery or charger, in that way you would be able to isolate on what's causing this problem.

If the problem resides on the accessories (battery or charger), then you have that replace. But if the problem resides with the phone, then you may need to submit your device for a service.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Hi rnewby,

Thank you for your inquiry. Regarding your concern, we recommend you to contact your Service Provider for further assistance.

We thank you for your patronage of Samsung products. Have a good day.

Hi there!

Thank you for your correspondence.

Does this happen even if the phone is not on Silent Mode? To check if the phone is on silent mode, kindly check the link below.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=689&PROD_ID=806&AT_ID=84770

Should you experience the same issue after checking the sound settings on the phone, please try doing a soft reset by turning off the phone, then remove the battery and put it back in and power on the phone again.

If this does not work, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents.

Hi there!

Thank you for your correspodence.

Regarding your concern, for troubleshooting and questions, you would be best assisted by calling Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Tip: Just in case you decided to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.

Hi Borb!

There are no configurable options on the SCH-U340 (Snap) for transferring pictures to a PC or laptop. I suggest to contact your current service provider for this concern, they can give you some information about this issue.

Hi jdlathan!

Thank you for your inquiry.

While we do build safety features into our handsets to protect our users from possible hearing loss or damage that can be incurred when high volume sounds are emitted in close proximity to the ear, we are unable to provide comparison data regarding our products and those made by other manufacturers.

There are no configurable options for increasing the maximum available volume for our handsets if you already press the volume up key on the side of the phone. We apologize for any inconvenience this may present.

We care about the health and safety of customers that purchase our products and sincerely appreciate your continued interest in Samsung products.

We appreciate your continued interest in Samsung products.

Hi Spcmatthews,

Thank you for your inquiry.

Regarding your concern, what we can offer as passcode for the phone is the last 4 digits of the mobile number. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi there!

Thank you for your correspondence. Regarding your concern, for the compatibility information of your phone, please contact your car manufacturer to check the most updated list of phones, to check if your phone is compatible with your car.

We appreciate your continued interest in Samsung products. Have a good day.

Hi savedm1,

Thank you for your inquiry. Please contact our Accessories Department, as they will be able to answer any questions you might have about accessories, compatibility or how they work.

You can reach the Accessories Department by dialing toll-free 1-888-987-4357 and choosing option 2 to purchase genuine Samsung Accessories.

Thank you for your continued interest in Samsung products.

Hi there!
Thank you for your inquiry.

Please try to do a soft reset on your phone by taking the battery out and leave it for 15 seconds then put it back in the phone, if the soft reset wont work try to use a different battery. should you need further assistance please call Samsung Customer Support by
phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi Misti99.

Thank you for your inquiry. This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products. Have a great day.

Hi!

Are you asking about the software where you can make a copy of your contacts, etc?

You may contact your service provider and inquire for the back up assistant software.

Thanks!

Hello!

The SCH-U340 handset does not support Bluetooth.

Happy Holidays!

Hi Eric7677,

Thank you for your inquiry.

Regarding your concern, what we can offer as passcode for the phone is the last 4 digits of the mobile number. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi fourbridges!

Thank you for your inquiry.

There are no configurable options on the SCH-U340 (Snap) for transferring pictures to a computer or laptop. Please contact your service provider for more information.

We appreciate your continued interest in Samsung products.

Hi gwsellers!

Thank you for your inquiry. If you're trying to increase the volume of the handset, you may press the colume up button located at the left side of the phone. And to change the Ringtone follow the steps below:

1. While in standby mode, press the OK button for Menu
2. Select Settings
3. Select Sound Settings (1)
4. Select Call Sounds (1)
5. Select Call Ringtone (1)
6. Highlight the Ringtone, using the navigation keys, from the following:
*VZW Default Tone
*Bell 1
*Bell 2
*Melody 1
*Melody 2
*Melody 3
*Melody 4
*Melody 5
*Melody 6
*Melody 7
*Beep Once
7. Press the OK button to save the Call Ringtone changes.

Thank you for your continued interest in Samsung products.