Looking for Answers about samsung (Unknown)?

Hi mamager22,

Thank you for your inquiry. We understand that your SCH-R900's sim has stopped working. We're sorry to hear that.

It appears as if your concern is not within our support boundaries and would be better addressed by your Service Provider.

You may reach Metro PCS at 1-888-863-8768 for further assistance.

We appreciate your continued interest in Samsung products.

Hi AAHAWK,

Thank you for your inquiry. We understand that your phone freeze everytime you goes to HTML browser and we apologize for any inconvenience this may have caused you.

You may try deleting the cache, cookies, history, URL, and auto complete of the browser. You may use the link provided below for the steps on how to do it.

Note: Please copy and paste the entire link on the address bar of your search engine or you may click the link provided below.
http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00014267&fm_seq=14435

If clearing the Browser cache won't work, we recommend you to do a Factory Reset.

To reset the handset and return all setup options to their factory default follow the steps below:

1.From the home screen, touch Menu
2.Touch Settings
3.Touch Phone Settings
4.Touch Security
5.Touch the grey box then enter the Lock code and touch OK, default lock code is usually the last 4 digits of your phone number
6.Touch Reset Phone
7.Touch Yes to confirm resetting the handset to the factory default settings

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi mrsttakingover,

Thank you for your inquiry. We understand that you would like to know how to add music on your phone, SCH-R900.

You may use the link provided below for steps on how to transfer mp3 files to your MetroPCS SCH-R900 (Craft) Phone.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00028692&fm_seq=28860

Do you have more questions regarding Samsung Mobile Phones and Accessories? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

Thank you for your continued interest in Samsung products

Hi!

Thanks for reaching out. Have you tried using Kies Air to transfer your music files. Here is a detailed description of how it works: http://www.samsung.com/us/support/S.... This should transfer your files with folders and labels intact.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

Hi!

Thanks for reaching out. To keep your device running at its optimal level while browsing the web, we suggest clearing cache, data and exiting all running applications as often as possible. If you find that you are still experiencing these issues, I suggest trying a hard reset. You will find this option under your privacy settings. Just make certain you backup any data you do not want to lose prior to resetting.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

Hi there!
Thank you for your inquiry.

To change the Display Wallpapers follow the steps below:

1.From the standby screen, touch Menu
2.Touch Settings > Display Settings > Wallpaper
3.Touch either Wallpaper 1, Wallpaper 2 or Wallpaper 3
4.Scroll through the images and touch the desired image then Touch Set
5.If prompted touch either Fit to Screen, Rotate & Center or Center Image

Thank you for your continued interest in Samsung products.

Hello and thanks for reaching out!

Sorry for the inconvenience, however, I need more information to support your inquiry. Are you using wi-fi or data connection?

Please contact us again on this form OR you can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience. Unfortunately, there is no configurable way to perform this on your device.

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Thanks for your question!

Regarding your concern, the passcode for the phone is either 0000 or 00000000.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for your question!

Regarding your concern, please contact the developer as we do not support 3rd party apps.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.

At this time, we are not permitted to speculate on unreleased products or firmware updates on Samsung products.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

Have a good day!

Samsung Technical Support

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Hi!

You have a metro pcs device. Have you reached out to your carrier regarding your question?

If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!