Please try cleaning the port and SD card. If that does not work, you may want to try the SD card in another device or computer to ensure that the card is still working properly.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @SamsungSupport for speedy responses in the U.S.
Chat Support: http://goo.gl/ZALJm
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.
Thanks and have a great day!
answered 1 year, 9 months ago