Looking for Answers about samsung Samsung Delve™ Full Qwerty Cell Phone?

You can find the driver for you phone on the Samsung website.

There are phone stores who will flash this phone to Cricket which has pre paid. Unfortunetly you can only use the phone to recieve/send only calls, and text messages. No internet, and no pic's can be sent or recieved. Did not find this out till it was too late....after I bought it. And since Alltel is going out of business in most states it use to cover...the phone is just a glorified flip phone. Don't buy it, if you hav'nt already.

To transfer MP3 files follow the steps to one of the methods below:

MP3 File Transfer Methods

- via Data Cable
- via Memory Card
- via Bluetooth

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Data Cable

Insert a formatted microSD memory card with MP3 content into the memory card slot
From standby tap Menu
Tap Settings
Tap Phone Settings
Tap PC Connection
Ensure that USB Mass Storage is selected
Tap OK
Plug one end of the data cable into the handset and the other end into a USB slot on a PC
"PC Connection Mode" is displayed on the LCD. On the PC a new Removable Disk will be assigned a drive letter, giving access to the microSD card's contents through Windows Explorer. Now MP3 files from the PC can be copied and pasted into the "My_Music" folder seen under the new Removable Disk.

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Memory Card

Note: This method requires a third-party USB memory card reader. Contact your local electronics retailer for more information.

Insert a formatted microSD memory card into the memory card reader
Plug the memory card reader into a USB slot on the PC
Copy and paste MP3 files from the PC to the "My_Music" folder found under the drive letter assigned to the memory card
Remove the memory card reader from the USB slot
Remove the microSD memory card from the card reader
Insert the microSD memory card into the handset's memory card slot
From standby tap Menu
Tap Multimedia
Tap Music Player
Tap the Musoc Library icon in the upper left corner
Tap All Tracks

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Bluetooth

Ensure that handset's Bluetooth is on and that Discovery Mode is enabled (click here and here)
Ensure that both devices are paired (click here)
Initiate the file transfer from the other device
If prompted, enter the PIN (default is four zeros)
The transfer will begin.

You can use the Mass Storage capability of the phone in transferring pictures from the phone to the computer.

Note: Using mass storage mode requires the use of a microSD memory card.

Here's the steps on how you can use the Mass Storage capability of the phone.

Ensure that a microSD memory card has been inserted into the memory card slot
From standby tap Menu
Tap Settings
Tap Phone Settings
Tap PC Connection
Tap USB Mass Storage to ensure that it is enabled and tap OK
Plug one end of the data cable into the handset and the other end into a USB slot on a PC or laptop
"PC Connection Mode" will be displayed on the handset. On the PC or laptop, A new Removable Disk will show in My Computer. In this new Removable Disk there will be three folders: My_Images, My_Music, and My_Videos. Content from the handset and be copied and pasted from these three folders to the PC, or supported content from a PC can be copied and pasted to these three folders for viewing on the handset.

Hi Kat13!

Thank you for your inquiry.

Are you referring changing the mobile phone number you are using on the Samsung Delve™ Full Qwerty Cell Phone (SCH-R800)?

Regarding about this concern, we recommend contacting or visiting your network provider store so that you can change the mobile phone number of your handset.

We thank you for your continued interest in Samsung products and look forward to your reply.

Hi g15hurd!

Thank you for your inquiry.

We can best assist you with your inquiry by calling the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m to 6 pm. Saturday CST for further assistance in troubleshooting and questions.

We appreciate your time writing us here at Samsung!

Hi ch3ry1!

Thank you for your inquiry. I have here the information on how to transfer files between the phone and your personal computer. However, if you can't find the file on the phone after the transfer, you may try to transfer those files again and make sure of the location of the folder on the phone itself.

***Mass Storage***

Note: Using mass storage mode requires the use of a microSD memory card.

1. Ensure that a microSD memory card has been inserted into the memory card slot
2. From standby tap Menu
3. Tap Settings
4. Tap Phone Settings
5. Tap PC Connection
6. Tap USB Mass Storage to ensure that it is enabled and tap OK
7. Plug one end of the data cable into the handset and the other end into a USB slot on a PC or laptop

"PC Connection Mode" will be displayed on the handset. On the PC or laptop, A new Removable Disk will show in My Computer. In this new Removable Disk there will be three folders: My_Images, My_Music, and My_Videos. Content from the handset and be copied and pasted from these three folders to the PC, or supported content from a PC can be copied and pasted to these three folders for viewing on the handset.

***or the option to transfer files via Bluetooth***

1. Ensure that the handset's Bluetooth is turned on and that Discovery Mode is enabled.
2. Initiate an image file transfer from the other device.
3. Click Yes on the "Connect to Device" prompt.
4. The file transfer will begin.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi gracet4444!

Thank you for your inquiry. I have here the instructions for adding address to an existing entry. Please check the steps below:

***Add a Number or Email Address to an Existing Entry***

1. Find the desired entry in the Contacts list.
2. Press the Edit soft key. The Edit Contact screen appears in the display with the contact name highlighted.
3. Highlight a number field or the Email field in this Contacts entry.
4. Enter the phone number or e-mail address for the new Contacts entry.
5. Press the Done soft key to add the number or Email address to the existing entry.

Should you desire additional assistance regarding this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Thank you for sending us an inquiry.

The cd is just a link that will take you directly to our website. Please refer to the link below for manual/software downloads for your phone.

http://www.samsung.com/us/function/search/espsearchResult.do?input_keyword=sch-r800&keywords=sch-r800

Hi Crankbz,

Thanks for reaching out to us for support.

Unfortunately, the Samsung Delve doesn't offer Wifi connectivity capability. We apologize for any inconvenience that this may cause you.

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thanks and have a great day!
Samsung Mobile Technical Support

Hi whitefatboy2k,

Thank you for your inquiry. Regarding your concern, there are no configurable options to assign personal MP3 files as ringtones. Please contact your service provider for more information on ringtone content.

Tip: You may also downlaod a converter into your computer and convert MP3 files to .qcp format and transfer it to your phone.

Thank you for your continued interest in Samsung. Have a good day.

Hi there
Thank you for your inquiry.

Regarding your concern please coordinate with your Service Provider for further information.

Thank you for your continued interest in Samsung products.

If you keep trying to enter the code (the wrong code) a bunch of times until it says you have to wait like a minute until you can try again, It will have an option that says something like "Forgot password" or
"Reset password". Then you should be able to reset the password. This time make sure you write down your password somewhere and try to remember it though.

The best test i could suggest is try sending a text message to your own phone number to know if you can send/ recieve text message. if not, call your service provider for troubleshooting since its a network dependent feature of the phone.

Thank you for your inquiry.
Hi, to get the music player off the main screen on your Samsung Delve, please try the ff:
-from the home screen, tap on the widget bar on the left side of the screen
-once the widget bar is displayed, tap and hold the music player icon
-and just move the music player inside the widget bar
-once music player is inside the widget bar, you may tap again the widget bar to close it
That should get the music player off the main screen on your phone.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

Thank you for your inquiry.
Since the Samsung Delve device does not have a SIM card slot, because that would be the easiest way to transfer contacts from one phone to another. You will also need to transfer all your contacts manually to your new phone. If you don’t like that option, you may check on your phone if the configuration to send contact via Bluetooth is available. If it is available, you may pair the two phones via Bluetooth and on your old phone, you need to select a contact and then select send name card via Bluetooth. Sending contacts via Bluetooth is done one at a time.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

Hi metalgod0728!

Thank you for your inquiry.

Below is the list of the supported video format on the Samsung Delve™ Full Qwerty Cell Phone (SCH-R800):

Codec:
• MPEG-4 SP
• MPEG-4 AVC (H.264)
• H.263

File Formats:
• 3GP /3G2
• MP4

Video Pixel Resolution (width X height):
• 320 X 240
• 176 X 144

Frames Per Second (FPS):
• 30

Bitrates:
• ~500KB
Note: This number will be a "floating" integer and will strictly depend on the software and hardware capabilities built into each phone. It is the most important property as it determines playback quality of each supported codec.

We appreciate your continued interest in Samsung products.

yes

Pictures and videos can be transferred to a PC by via a compatible USB data cable and sending a picture message to an e-mail address.

Prior to connecting the USB cable to the handset, install the latest version of the Samsung PC Studio application. This application installs the necessary USB drivers onto your PC. For a free download of the New Samsung PC Studio, go to http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000010&prd_mdl_cd=SCH-R900NDAMTR&prd_mdl_name=SCH-R900

WARNING: Do not disconnect the USB cable or turn off the handset while data is being accessed or transferred. This could result in loss of data and/or damage to the memory card or to the handset.

To transfer pictures or videos using a compatible USB data cable follow the steps below:

Set the PC connection setting to Mass Storage

From the standby screen, touch Menu
Touch Settings > Phone Settings > PC Connection > USB Mass Storage
Touch OK to save the PC Connection setting

Connect the compatible USB data cable to both the handset's Power/Accessory Connector and to a USB port on the PC
Touch Yes at the "Use mobile phone as mass storage device?" prompt
The handset will now display "PC Connection Mode"
When the New Samsung PC Studio launches click on MMC Stor Storage icon, located in the top right corner, then double click on the Media folder and double click on the Picture or Video folder
Click the My Computer icon, located in the top left corner or manually open Windows Explorer
Drag n drop or copy & paste the Pictures or Videos into the Picture or Video folder
Disconnect the USB cable from both the handset & PC

To send a Picture Message to an E-Mail follow the steps below:

From the home screen, touch Messaging
Touch Send Message
Touch Picture Message
Touch either Contacts, Group or Recent Calls
Touch each Contact or phone number to check their box(es) and touch Add then touch Next
Touch Subject
Touch the drop down arrow in the top right corner
Touch the desired text entry method (3x4 Keypad, QWERTY, Handwriting box or Handwriting full screen)
Select the desired text input mode
Enter the Subject text then touch Done
Touch Text
Touch the drop down arrow in the top right corner
Touch the desired text entry method (3x4 Keypad, QWERTY, Handwriting box or Handwriting full screen)
Select the desired text input mode
Enter the Message text then touch Done
Touch Picture to take a photo or to add from My Images
Touch Sound to record a sound or to add from My Sounds
Touch Send to send the Picture Message to the Recipient(s)

Tip: You can send a Picture Message to up to 10 Recipients

Hi meliyl!

Thank you for your inquiry.

The Samsung Delve does not support .wav files. Please refer to the compatible music files that can be downloaded on the handset.
CMX, MIDI, MP3,
AAC, AAC+, and eAAC+

You can try to convert the .wav music to any of the supported audio files given, by downloading a file converter using your preferred search engine on a computer. Use a SDcard adapter, and insert the memory card on the computer and copy the converted music file and transfer it to the phone.

We appreciate your continued interest in Samsung products.