Hello and thanks for reaching out!
Sorry about that! Try re-inserting our SD card following these instructions: http://bit.ly/LDWf9Z
. If you continue to experience this problem, please fill out this form: http://on.fb.me/sLqKwT
with all the appropriate information, including your name, email address, device model number and IMEI. When we receive that information, an agent will reach out to your directly via email.
If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.
Thank you and have a great day!
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answered 1 year, 5 months ago