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SCH-R730

Customer questions and answers for
SCH-R730

Customer questions and answers:
9 Questions
 | 
9 Answers

Customer questions and answers for samsung SCH-R730

Question

My cell phone broke. I was wondering can I repair it? Also, where can I find the flex cable or band that connect the cell together?

Tags: connectivity, power
asked 11 months ago
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Username 
JerXiong
on SCH-R730
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Sorry about your issue. You can reach out here for repair options for your device: http://www.samsung.com/us/support/s....

If you need additional assistance, feel free to reach out to us on Twitter @samsungservice for speedy responses in the U.S.

Have a great day!
answered 11 months ago
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Username 
SamsungTech2
0points
0out of 0found this answer helpful.
Question

Will the Samsung Transfix be getting Ice Cream Sandwich?

I'm currently using a Samsung Transfix and would like to know if my phone will ever make the jump out of Android OS 2.4 into 4.0 or Ice Cream Sandwich.
Tags: os, ice cream sandwich
asked 1 year, 2 months ago
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Username 
ahappierjack
on SCH-R730
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for reaching out!

Unfortunately, we do not have any information as to when or if this device will be getting ICS but please check back for updates or visit www.samsung.com for news.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 2 months ago
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Username 
SamsungSupport9
-3points
0out of 3found this answer helpful.
Question

do you have replacement battery covers

Tags: battery
asked 1 month, 2 weeks ago
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Username 
jkkhlkjhlkjhjk
on SCH-R730
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello jkkhlkjhlkjhjk,

Thank you for your inquiry!

You can view all available accessories for your specific device by clicking on the following link: http://bit.ly/XsmCuV.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @SamsungSupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.
answered 1 month, 2 weeks ago
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Username 
SamsungTech01
0points
0out of 0found this answer helpful.
Question

I do not know how to setup the notification light to come on when I receive my text messages

Tags: hardware
asked 11 months ago
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Username 
yuck
on SCH-R730
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Unfortunately this option does not currently exist on your specific device. We are sorry for the inconvenience.

If you need additional assistance, feel free to reach out to us on Twitter @samsungservice for speedy responses in the U.S.

Have a great day!
answered 11 months ago
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Username 
SamsungTech2
0points
0out of 0found this answer helpful.
Question

how to disable apps

A number of apps appear to startup automatically.. these include gmail camera, maps, my backup and others.....

I do not want these and they are draining the battery... How can I remove them or at these prevent them automatically running??? I have checked settings for each and there doesn't appear to be a "manual" setting
Tags: applications, power, product specs
asked 10 months ago
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Username 
jsmassoc
chicago
on SCH-R730
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to uninstall preloaded apps on your device. You can uninstall other apps:

http://www.samsung.com/us/support/S...

Also, please check the Google Play Store for a possible third party task manager.

If you need additional assistance or information, please just write us again on this forum or feel free to ask us on Twitter @samsungsupport for speedy responses in the U.S.

Thanks and have a great day!
answered 10 months ago
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Username 
SamsungJC
0points
0out of 0found this answer helpful.
Question

How do I set ringtones that are not preloaded on the phone for my incoming calls?

I downloaded several new ringtones but the phone will not allow me to set them for my incoming calls. I can set them for message notification, but not the calls. I have no problem with the technical aspect of the operation, the phone simply wont allow it.
Tags: how to use, ringtones
asked 1 year ago
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Username 
Willy79
Portland, OR, USA
on SCH-R730
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hello and thank you for reaching out!

Have you made sure the ringtones you downloaded are not specifically for message notifications?

Here: http://bit.ly/IjxvEX on pg 84 and 57, you will see outlined instructions on how to set ringtones. I suggest you to go to the downloaded (ringtone) file and set that file as a ringtone from there, as you would set a song or music file to be a ringtone (pg. 57).

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Thank you and have a great day!
answered 1 year ago
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Username 
SamsungSupport11
Austin, Texas
-1point
0out of 1found this answer helpful.
Question

not compatible

I have found several apps in the google apps store that have "not compatible" when I try to install.
Tags: compatibility, compatible
asked 1 year ago
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Username 
kcudeht
on SCH-R730
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out!

Unfortunately we do not support 3rd party applications. Please reach out the the applications' developers for assistance.

You may also want to make sure your device is up to date. You should be on the 2.3 Gingerbread platform. More info: http://www.samsung.com/us/support/S...

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 1 year ago
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Username 
SamsungTech05
0points
0out of 0found this answer helpful.
Question

How do I save a picture or sound from a text message?

I have a Samsung Transfix™ SCH-R730 & would like to find out how I could save pictures &/or sounds from text messages that I receive from friends & family?
Tags: features, how to use
asked 1 year, 2 months ago
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Username 
Squid76
on SCH-R730
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please press/long press on the pic or the file in the message for the option to save it. You may need to coordinate with your service provider to allow for this transfer.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 2 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I don't have twitter. Is there a way I can email you or facebook?

Tags: email
asked 11 months ago
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Username 
JerXiong
on SCH-R730
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out!

Yes, you can reach us at Facebook here facebook.com/SamsungSupport.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 11 months ago
Customer Avatar
Username 
SamsungTech05
0points
0out of 0found this answer helpful.
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