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Customer Questions & Answers for
SCH-R720

Customer Questions & Answers:
520 Questions
 | 
437 Answers

Questions & Answers for samsung SCH-R720

Question

How so I mass delete emails?

asked 2 years, 1 month ago
2b20
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the inquiry.
I'm sorry I don't have enough information to properly support this question or this question is not within our support boundaries. Please provide us with your email client or reach out to us on another support channel. Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
or
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 2 years, 1 month ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

My text keeps switching to a foreign language (Asian)

Last week my phone ran updates now I have a foreign language on my phone and my qwerty keyboard is gone. What do I do I have tried to uninstall but nothing has uninstall only force stop.
asked 2 years, 1 month ago
Myci
Fort Worth, Texas
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Myci,

Thank you for your inquiry. We understand that your text keeps switching to Asian language after it updated and the qwerty keyboard is gone on your SCH-R720. We do apologize for the inconvenience this might have caused you.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

We did not receive enough information regarding the concern for which you have requested assistance. Please send us another email inquiry with additional information regarding the concern about which you are inquiring, so that we may better assist you.

What is the update that ran into your phone?
What is the application that you are trying to uninstall?

We look forward to your response.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Metro replaced my phone how do i cancel a service order and register the new phone?

My original Samsung Powered off a Samsung tech support sent me a work order number and shipping label, However Metro PCS replaced the phone because it was still under warranty. The problem is now your site won't let me register it as a new product. What should I do?
asked 2 years, 1 month ago
2saymo
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
go to samsung .com they will hook you up
answered 1 year, 11 months ago
cuddierocughh
kansas city missouri 64127
0points
0out of 0found this answer helpful.
Question

My Phone is locked and i dont remeber the code to unlock it. Is it possible to bypass lock to get back into the phone?

asked 2 years ago
Jlove
Georgia, USA
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jlove,

Thank you for your inquiry. We understand that your SCH-R720 is locked and you don't remember its code to unlock it. We're sorry to hear that.

It appears as if your question is not within our support boundaries and would be better addressed by your Service Provider. Unlock requests are handled by your Service Provider.

To contact Customer Service please call 1-800-Cricket (274-2538) or dial 611 from your Cricket phone.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

I have no sound on my phone,cannot hear antthing when calling or when recieving a call ?

asked 1 year, 11 months ago
Wmself
Michigan
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
have u use the earphone jack
answered 1 year, 11 months ago
cuddierocughh
kansas city missouri 64127
0points
0out of 0found this answer helpful.
Question

my phone cuts off speraditaclly and i gets on my last nerve what can i do to stop it from doing that??

asked 1 year, 9 months ago
momo157
Powder Springs, GA, USA
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi momo157,

Thank you for your inquiry. We understand that your SCH-R720 cuts off and we do apologize for the inconvenience this might have caused you.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

Please make sure that your phone is fully charged.

Initial charging time: 6-8 hours
Regular Charging time:2-4 hours

You may also drop by at your service provider's corporate or local store to try using a different battery or charger to check if it would work.

If any of these won't work, youm try performing a factory data reset on your phone. This will delete all the information inside your phone to return to its factory defaults.

You may use the link provided below for the steps on how to perform a factory data reset on your phone.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00030787&fm_seq=30955

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support. It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How to fix situation that incoming phone calls go straight to voice mail if the messaging app is open?

Incoming calls go straight to voice mail if I'm using the messaging app at the time of the incoming call. Only indication call occurrred is the voice mail notification indicator (which occurs after a delayed period subsequent to closing the messaging app#, The call doesn't even show up in the call log.

This definitely is not a situation where a contact is set to go directly to voice mail. It doesn't seem to be a situation where cell service is interrupted. The link seems to be having the messaging app open #perhaps, more specifically, when in process of composing a message--but not sure about that detail#. If one gets interrupted and doesn't close the messaging app, it seems calls continue being diverted to voice mail until the app is closed,. .

How do I fix this?

If not fixable, what other functions of the phone #if any) will also divert incoming calls straight to voice mail? #For example, does this problem also occur while accessing the internet?)

Service provider: MetroPCS
Model numbder: SCH-R720
Android version: 2.3.6

Thank you
asked 1 year, 8 months ago
sfgjm
san francisco
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi sfgjm,

Thank you for your inquiry. Is this happening with all calls? Is this a recent occurrence or has it been from the start? The best step at this point is to perform a factory reset. Please note this will wipe all personal data from your device and restore it to its original settings. We highly advise backing up your information prior. If you would like to continue, please select Settings>Privacy>Factory Data Reset. If you require further assistance, feel free to reach back out here or contact us on our other available channels:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
-Samsung Support
answered 10 months ago
Samsung05
0points
0out of 0found this answer helpful.
Question

how do I get the phone to trun on after being locked out of system? SCH-R720 samsung

asked 1 year, 8 months ago
dragon8875
Pomona, CA, USA
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi dragon8875,

Thanks for posting. Unfortunately, it seems your carrier would be your best point of contact for this situation. If your device is locked we are unable to provide a solution.

If you require further assistance, feel free to submit another inquiry here or reach out to us on our other available channels. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!

Samsung Support
answered 10 months ago
Samsung05
0points
0out of 0found this answer helpful.
Question

How do i Reset my password since i have forgotten it?

I put my password but I accidentally forgot it.
My phone is a SGH-R720 from Metro-Pcs.
Please help!?
asked 5 months ago
Eddy285
Miami,FL
on SCH-R720
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Eddy285, thanks for your inquiry!

Unfortunately, we do not have the ability to assist with passwords. Please reach out to your carrier for assistance.

If you require further assistance, feel free to submit another inquiry here or reach out to us on our other available channels. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 4 months, 4 weeks ago
SamsungTech09
0points
0out of 0found this answer helpful.
Question

Is there a way to connect the phone to the tv to watch a video from you tube?

I see they sell a cable that goes from USB to RCA. Will this work?
asked 3 years ago
Anonymous
Miami, FL , USA
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I cant pull a picture off

I need to be able to pull pictures off of a media message, and i just cant figure it out. Plz help. thanks
asked 3 years ago
caydyn042308
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I sync my Samsung Admire to Itunes in order to transfer my music?

asked 3 years ago
yolanda09
California
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can you view the question you already asked here?

asked 3 years ago
Ten13
California
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why do signal strength bars change from green to white on my SCHR720ZAAM?

asked 3 years ago
Anonymous
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Just found out this phone doesn't support Adobe Flash.

Will this phone ever support Flash?
asked 3 years ago
Al25
California
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

my phone just shut itself off. what's done now?

asked 2 years, 11 months ago
easyrider
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do i change the language back to english on my phone?

i have a samsung admire
asked 2 years, 11 months ago
adored2109
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Internal storage is too low - how do I fix this?

I have tried to go to "manage my applications" and transfer items to the SD card, but not all of the applications that the phone came with have that option.
asked 2 years, 11 months ago
rchristian25
sonoma, ca
on SCH-R720
-2points
0out of 2found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

DOES THIS PHONE HAVE AN INNER AND OUTER CAMERA? IF SO HOW DO YOU SWITCH FROM ONE TO THE OTHER?

asked 2 years, 11 months ago
Anonymous
PATERSON, NJ
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I download directly to the SD card?

I keep getting that I'm low on space, I also want to put my music on the sd card but how do I do that? Also I have a mac computer!
asked 2 years, 11 months ago
kimfal
Brooklyn, NY
on SCH-R720
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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