Customer questions and answers for samsung SCH-R720
Question
Metro replaced my phone how do i cancel a service order and register the new phone?
My original Samsung Powered off a Samsung tech support sent me a work order number and shipping label, However Metro PCS replaced the phone because it was still under warranty. The problem is now your site won't let me register it as a new product. What should I do?
Tags: hardware
asked 9 months ago
Username
2saymo
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
go to samsung .com they will hook you up
answered 7 months ago
Username
cuddierocughh
kansas city missouri 64127
0points
0out of0found this answer helpful.
Question
How can I set an event on my calender
asked 1 year, 7 months ago
Username
Bookey
on SCH-R720
0points
0out of0found this question helpful.
4 answers
Answers
answer 1
Select the day and hold your finger on it, a menu will pop up and select New Event. More options will be available to create the event. :)
answered 1 year, 7 months ago
Username
Quaffable
0points
0out of0found this answer helpful.
answer 2
What if, after you do that and still the screen says; No Calendar "You have no calenars."
answered 1 year, 4 months ago
Username
MDJay
Texas
0points
0out of0found this answer helpful.
answer 3
just hold your finger over the calender and a pop up will show three selections., choose new event
tap calendar then tap which day you want to set the event on, then tap the time you want . fill out the info. you can choose options like which days you want repeated or a one time event.
Regarding your concern, please refer to the Android Market or contact your service provider as some apps are free and some require that you pay.
If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
How do you add itunes music onto a samsung admire?
asked 1 year, 8 months ago
Username
babii
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Connect your device to your computer using you usb cable drag and drop the files.
answered 1 year, 6 months ago
Username
Anonymous
FL
-1point
1out of3found this answer helpful.
Question
how do i reset my phone if i forgot my security password?
Tags: security
asked 1 year, 7 months ago
Username
lovenhope00
long beach, ca
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi lovenhope00,
Thank you for your inquiry.We understand that you would like to know how to reset your phone, SCH-R720 because you forgot your security password.
This is something that would be best addressed by your Service Provider, since we don’t have the tools to verify the account of this phone and we need to verify the ownership information of the phone for security purposes. Please contact your Service Provider’s Customer Service Department for further assistance on this concern.
You may reach Cricket Customer Service at 1-800-274-2538.
We appreciate your continued interest in Samsung products.
If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.
My screen just went blank and doesn't light up at all, what can I do?
Tags: help
asked 1 year, 6 months ago
Username
burgergomes
Napa, CA
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!
Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.
If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Regarding your concern, please try to long press the message to have the option to forward it.
If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.
can u add ringtones to notifications. i am hearing impaired & text ringtones r not loud enough
asked 1 year, 6 months ago
Username
billk4
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
i have deleted my google calender and contacts sync is there any way to get it back?
asked 1 year, 6 months ago
Username
ethomas9988
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Try the following steps below:
1. From Outlook on the computer, click on Calendar. 2. Select the specific date to synchronize. Click on File and select Save As from the drop down. 3. Save the calendar events to a file. 4. Log-in on the Windows Live e-mail associated with the Windows Phone 7 device and click on Calendar. 5. On the Windows Live e-mail calendar, click on Subscribe. 6. Select Import/Export from the drop down. Click on Import from an ICS file, then click on Browse to locate the calendar file saved. 7. Once calendar file is located, select the file and click on open. 8. Once calendar file selected, click on "Import to an existing calendar". Select either "Only keep the new events or Only keep original events". Finally, click on Import Calendar. 9. The calendar events will then load. At this point the process should not be interrupted. 10. Once the calendar has been successfully imported, click on Done.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
I upgraded my Samsung Admire SCHR720 and now my Android Market wont work?
asked 1 year, 5 months ago
Username
CDiBenedetto
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!
Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.
If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
My "Contacts" does not have a way to set up Groups (it only has a Favorites star). On my old phone, I could create Groups and add contacts to them. How do I do it on the Admire?
Tags: groups
asked 1 year, 5 months ago
Username
KingMango
Miami, FL
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
Are there any tips on helping my samsung admire connect to my wifi?
This is my second admire, the 1st one connects just fine, when they are sitting side my side one will connect and my new one won't. Could there be something wrong with my new one?
Tags: wifi
asked 1 year, 5 months ago
Username
Anonymous
Plano, Texas
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!
Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.
If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
my phone got wet in the rain and it didnt look damged but my phone is now all jacked up what can i do?
like when i connect my charger it doesnt charge and i take it out like a few min later it says its charging but it is not plugged in to the phone and when i send a message they dont get my message and they dont get my calls either
asked 1 year, 5 months ago
Username
1p0d
huntington beach
on SCH-R720
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support