Hello and thanks for reaching out!
Sorry about that! Make sure you have backed up all your data first. Also make sure you have saved your contacts onto your SD card. You might have to consult the device's manufacturer (LG) for support. You may also want to visit your service provider as they are usually able to aid with storing and transferring contacts.
If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.
Thank you and have a great day!
Samsung Mobile Support is now available on Twitter & Facebook!
Chat Support: http://goo.gl/ZALJm
answered 2 years, 2 months ago