Thank you for your inquiry.
Apparently, we do not have any available software or drivers that would enable you to connect the phone to the computer. However, pictures can be transferred to a computer via a compatible USB data cable, sending a picture message to an e-mail address, copying pictures or videos to a memory card or sending a picture or video via the Bluetooth FTP (File Transfer Profile).
1. From the standby screen, touch Menu.
2. Touch Settings.
3. Touch Phone Settings.
4. Touch PC Connection.
5. Touch USB.
6. Exit to standby screen and attach USB Cable.
7. Drag and drop or cut and paste the files from the phone to the computer.
Please check the link below for the other methods in transferring the files from the phone to the computer.
Should you need further assistance, please call our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
answered 2 years, 10 months ago
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