Looking for Answers about samsung Samsung Messager™ II Full Qwerty Cell Phone?

My bad, I was thinking of Fn and Shift, press Fn and the display should shift between numbers and symbols.

Thank you for your inquiry, Here are the steps of how you can transfer your pictures from your phone to the pc.

NOTE: make sure that the phone has a memory card is properly inserted inserted in the phone.

1. Verify the handset PC Connection setting is set to USB Mass Storage as follows:

From standby, press the Menu key
Select Settings (9)
Select Phone Settings (5)
Select PC Connection (7)
Highlight the USB Mass Storage option
Press the OK key

2.Plug the USB data cable into both the phone and PC
3.When the New Removable Disk appears on the PC display choose to "open folder to view files using
4.Windows Explorer" or manually open it
5.Either copy pictures from the phone's My_Images folder or from the PC destination
6.Paste the pictures into the PC destination or the phone's My_Images folder

Sincerely,
Technical Support

Hi jimmyp7,

Thank you for inquiry. Regarding your concern, you may save the pictures you have received through a picture message simply tap and hold the picture and tap on the save option and you may use the listed steps below on how to transfer picture files from you phone to a computer.

If you wish to transfer media files, you may do mass storage so you could transfer them to the computer.(vice versa) For you to connect the phone to the computer, it would require you to have the memory card inside the phone and a data cable, once you already have the requirements, and then do the following:

If the microSD memory card came from another phone and you could not saved any files on it. Try to format the microSD memory card using your phone so that the phone will recognize the microSD memory card inserted in it.

For you to connect the phone to the computer, it would require you to have the memory card inside the phone and a data cable that is part of your standard box contents. Once you already have the requirements, then do the following steps:

NOTE: Ensure that the Memory Card is properly inserted into the device

MASS STORAGE

1. Select Menu.
2. Select Settings.
3. Select Applications.
4. Select USB settings.
5. Select Mass storage even if already selected.
6. Press Home key to return to the home screen.

NOTE: Make sure that USB debugging is uncheck:

7. Select Menu.
8. Select Settings.
9. Select Applications.
10. Select Development.
11. Uncheck all three options ( USB debugging, Allow mock location, Stay Awake)
12. Connect the USB data cable to the device and a laptop or PC.
13. After the USB icon appears in the Notification Drawer, pull it down.
14. Select USB Connected.
15. Select Mount.

On the computer, navigate to the Removable Disk assigned to the device. This can be done through the automatic pop up screen or ‘My Computer.’

16. Drag and drop (copy and paste) files from other locations of your PC to this folder.

TIP: If this steps wont work, Try to check this stuff.
1. Try using a different USB port.
2. Restart the PC and soft reset the phone.
3. Make sure that the USB cable is samsung genuine accessory.
4. Try using a different USB cable.
5. Try to check the removable storage through the "My Computer" .

We thank you for your patronage of Samsung products. Have a good day.

Squeeze it.

Hi needinfo,

Thank you for your inquiry.

To exit Silent / Vibrate Mode, hold down the pound key (#) for about 2 seconds while in Silent / Vibrate Mode. You will see a confirmation message for Silent / Vibrate Mode, each time you enter or exit Silent / Vibrate Mode and the vibration icon will appear at the top right of the display.

We appreciate your continued interest in Samsung products. Have a good day.

Hi there!

Thank you for your inquiry.

You can set your phone to sound an alert whenever you enter or leave your service area, connect or disconnect a call, and other options.

1. From the Settings menu, select Sound Settings ➔ Alerts.

The following alerts appear in the display:

• Minute Beep — Sound an alert ten seconds before each elapsed minute of a call.
• Roam/SVC Alert — Sound an alert when you leave your home service area while on a call.
• Call Connect — Sound an alert when you connect/disconnect a call.
• Power On/Off — Play power on and power off melodies.
• Voice Privacy Alert — Sound an alert when available voice privacy changes.
2. Select the desired alert. The following options appear in the display:
• On
• Off
3. Select active (On) or inactive (Off) for the selected alert.

Thank you for your continued interest in Samsung products.

Your phone is probably in "No Connection" mode. To change this, simply go to >menu>setting>5. Phone Setting>8. PC Connection. and switch it to USB Mass Storage.

Hi there!

Thank you for your inquiry.

What we can offer as passcode for the phone is the last 4 digits of the mobile number. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Hi there,

Thank you for your inquiry and we understand that you would like to know the meaning of heap check on camera and camcorder mode on your phone, SCH-R560.

Heap check mode is a debugging program or tool that looks for coding errors in the temporary buffers of your phone's memory.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

You may also try to free up your phone's memory by moving pictures and videos on your storage card.

You may use the link provided below for the steps on how to move pictures and videos from your phone to your storage card.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00031308&fm_seq=31476

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertip

We appreciate your continued interest in Samsung products.

The lock code, unless you change it before the phone got locked, is the last 4 digits of your cell phone number.

IF IT DOES IT ALL THE TIME YOU HAVE A DIFF PROB, BUT I TOOK THE BATTERY OUT OF MINE AND PUT IT BAQ IN...WORKS FINE.

Hi, Annamarieorwig!

To turn off or disable Silent mode on the SCH-r560 (Messager) handset, just press and hold down the pound key for about 2-3 seconds. You will see a confirmation message displayed each time you enter or exit Silent Mode in the top right corner of the display.

TIP: The Metro PCS SCH-R560 (Messager II) handset will vibrate rather than ring, if enabled, when you receive a phone call, message or alert while in Silent Mode.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support

Hi, Whammer11!

For you to disable the Silent mode on your SCH-r560 (Messager) handset, just press and hold down the pound key for about 2-3 seconds. You will see a confirmation message displayed each time you enter or exit Silent Mode in the top right corner of the display.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support

Thank you for your inquiry, As i check with your phone model SCH-R560 (Messager II). from the home screen, you have to press and hold the pound sign ( #) for about 2 seconds. The phone will show the Silent Mode icon in the top right corner of the display. To exit the Silent Mode, perform the same action to return to the previous audio setting. You will see a confirmation message displayed each time you enter or exit Silent Mode.

from the home screen press the volume down button, located on the left side of the phone, then select either Vibrate or Ringer Off. The handset will vibrate, if enabled, and show the Vibrate or Ringer Off icon in the top right corner of the display. To disable Ringer Off/Vibration Mode, press the volume up button while in Ringer Off/Vibration Mode.

Thank You for choosing samsung,
sincerely,
Technical Support

Thank you for your inquiry. To disable and enable the Silent mode on the phone, all you need to do is to press and hold the pound key # for 2 seconds while on Standby mode.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

MENU..THEN SETTINGS....#5 PHONE SETTINGS...#3 SECURITY, THEN ENTER CODE...SORRY I CAN'T REMEMBER IF YOU HAVE TO ENTER N E THING SUCH AS 9999 OR NOT. I DON'T THINK SO. I THINK IT WAS YOU ENTER A CODE THEN RE ENTER....

Heap check mode is a debugging tool that flags certain coding errors related to the use of the phone, we may advise you to turn your phone on and off to exit the error message on the device.

Hi, BillCFoster!

You can download picture files to your computer via mass storage using a USB cable. Here are the steps below that you can follow:

1. Insert a formatted memory card into the memory card slot

To format a memory card follow the steps below:

• Insert the memory card into the handset
• From the standby screen, press the left soft key for Menu
• Select Settings (9)
• Select Memory Info (6)
• Select Card Memory (3)
• Select Format Card (7)
• Press the left soft key for Yes to confirm Formatting the Memory Card
Caution! Do not repeatedly format a Memory Card as this shortens it's service life

2. Verify the handset PC Connection setting is set to USB Mass Storage

To configure the handset's USB setting follow the steps below:

• From the standby screen, press the left soft key for Menu
• Select Settings (9)
• Select Phone Settings (5)
• Select PC Connection (8)
• Highlight either Mass Storage or No Connection
• Press the OK button to save the USB Setting

3. Plug the USB data cable into both the phone and PC
4. When the New Removable Disk appears on the PC display choose to "open folder to view files using Windows Explorer" or manually open it
5. Either copy pictures from the phone's My Images folder or from the PC destination
6. Paste the pictures into the PC destination or the phone's My Images folder

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support

Hello Fuji,

To place the handset in Silent Mode, press and hold down the pound key for about 2 seconds. The phone will show the Silent Mode icon in the top right corner of the display. To exit the Silent Mode, perform the same action to return to the previous audio setting. You will see a confirmation message displayed each time you enter or exit Silent Mode.

The SCH-R560 (Messager II) handset will vibrate rather than ring, if enabled, when you receive a phone call, message or alert while in Silent Mode.

ou can try "0000" or the last four digits of the phone number. If it did not work, please call our Customer Support Center, as they can help you troubleshoot this issue
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.