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Customer Questions & Answers for
samsung Samsung Messager™ Full Qwerty Cell Phone

Customer Questions & Answers:
639 Questions
 | 
650 Answers

Questions & Answers for samsung Samsung Messager™ Full Qwerty Cell Phone

Question

Hoe can I link the r451 to my PC?

asked 3 years, 7 months ago
Gamer20081
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hello there,

Thank you for your inquiry.

If you intend to connect your phone to your computer for transferring of files such as pictures and videos, you can go to the link below for different methods on doing that thing.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213075

Happy Holidays!
answered 3 years, 7 months ago
Samsung10
0points
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Question

How do I get Twitter to open up in my browser?

When I bought this phone,
Twitter was always available. I even had it set as my homepage. Now when I open it, it prompts me to enter my id & password then opens a blank screen. What changed that I cannot access it anymore?
asked 3 years, 7 months ago
kentuckykat
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi there!
We're sorry to hear you're not able to access twitter using your handset.

Do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (3-5).

If the soft reset won’t work, we would be glad to give you further assistance in (issue). Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Note: Some services and features on your phone are network dependent and may require an additional subscription and/or charges. Please contact your service provider for all additional information, including additional charges or availability in your area.

Have a good day.
answered 3 years, 7 months ago
SamsungSupport9
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Question

Why does my R451C cell phone keep defaulting to mute?

This started happening yesterday, and I also am finding that voice messages I am leaving for people whom I call are not being recorded.
asked 3 years, 7 months ago
LeslieK
Pennsylvania
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Sorry for the inconvenience.

Try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions related to possible repair.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 3 years, 6 months ago
SamsungSupport12
0points
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Question

howdo i find deleted text

text have beed deleted from my phone and i want to look at them
asked 3 years, 7 months ago
boob
ocala
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hello there,

Thank you for your inquiry. Regarding on your concern about deleted messages, there's no configurable option for you to view those deleted text messages on your Samsung Messager (SCH-R451).

Happy Holidays!
answered 3 years, 7 months ago
Samsung10
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Question

how can i change phone number stored in phone?

asked 3 years, 7 months ago
denisew1970
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
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answer 1
Thank you for your inquiry.

We did not receive enough information regarding the issue or product for which you have requested assistance. Please send us again your forum inquiry with additional information so that we may better assist you.

Note: Do you want to delete contacts? Do you want to change your own phone number?
answered 3 years, 7 months ago
SamsungSupport11
0points
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Question

HOW DO I MOVE MY RINGTONES FROM PHONE MEMORY TO A SD CARD

asked 3 years, 7 months ago
DANIAL
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Thank you for your inquiry.

Please refer to the link below for the instructions.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213107
answered 3 years, 7 months ago
SamsungSupport11
0points
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Question

how do i play the music on the memory card, USING MY PHONE

samsung R451C where in the menu do i go?
asked 3 years, 7 months ago
needab68
wilmington, nc
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi there needab68,

Thank you for the inquiry of your Samsung Messager™ Full Qwerty Cell Phone (SCH-R451). If you already saved your music files on the memory card you may follow these steps below.

From the standby screen, press the left soft key for Menu
Select Multimedia (6)
Select Music Player (3)
Press the left soft key for Library
From the Library screen, select All (1)
Highlight the desired music file, using the navigation keys
Press the left soft key to Play the music file
answered 3 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
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Question

Phone doesnt ring or vibrate for txt or voicemail, but does for calls and Picture msg. ALL sounds setting are for ring/vib.

Volume is maxed, and there are ringtones assigned for everything.
asked 3 years, 7 months ago
tremis
PA
on Samsung Messager™ Full Qwerty Cell Phone
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Answers
answer 1
Sorry for the inconvenience.

Try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions related to possible repair.

Happy Holidays!
answered 3 years, 7 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

R451C won't let me change the power on/off tone

The manual I just downloaded says that I can change the tone played during power-up / power-down. However, it doesn't give the option of doing so. What am I missing? I have this phone for Straight Talk by the way....Thanks!
asked 3 years, 7 months ago
kepha2000
Chino Hills, CA
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Thank you for sending us an inquiry.

Please coordinate with your service provider (straight talk) with regards to the settings on your phone.
answered 3 years, 7 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do you download MP3's?

asked 3 years, 7 months ago
MargaretEH
Dallas Ga 30157
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi!

Here's a link for options to download MP3 to your phone:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213079

Happy Holidays!
answered 3 years, 7 months ago
SamsungSupport12
0points
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Question

software for sch-r451c

where can i find softwarer for sch-r451c phone. i got usb cable for this but dont work without software. please let me know
asked 3 years, 7 months ago
harjinder
white plains,ny
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi harjinder,

Thank you for your correspondence. There is no available software to download on our website to work with the USB cable. If you want to transfer files between the phone and the computer, you may use this link below and follow the steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213075

We sincerely apologize for any inconvenience this presents
answered 3 years, 6 months ago
SamsungSupport13
SamsungSupport13
0points
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Question

How do I set my phone so that I will be able to see the contact name when I receive a text message?

asked 3 years, 7 months ago
jennypw
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi there!

Regarding about your concern, save their contact number on the address book of the SCH-R451 handset, including the area code. Make sure contacts are not duplicated.

For further details regarding this phone, we advise you to visit our website www.samsung.com/us to check for other specifications that you may enjoy with this phone.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

phone is stuck in start up mode with blue bar going across screen power button does not turn phone off

just gave the new phone to daughter for christmas and activated it with Straight talk
asked 3 years, 7 months ago
crazybrit65
usa
on Samsung Messager™ Full Qwerty Cell Phone
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Answers
answer 1
Hi crazybrit65!

Thank you for your correspondence.

We do apologize for the inconvenience that this experience with your new phone might have caused you.

Please try doing a soft reset by turning off the phone, then remove the battery and put it back in and power on the phone again.

If this does not work, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.
answered 3 years, 6 months ago
Samsung8
Samsung8
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Question

How can I unlock the sim card

asked 3 years, 7 months ago
Anonymous
Home
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi there.

Issues about unlocking SIM cards can be addressed by calling your service provider.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung8
Samsung8
0points
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Question

how do i disable "silent mode activated" so the phone will ring or vibrate again

Doesn't do me much good if I never know when I get a call or a text....I've tried everything and can't figire out how to turn the ringer back on.
asked 3 years, 7 months ago
winter8
Richmond
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Thank you for your inquiry. You can just press and hold the " # " sign from the keypad of your Samsung Messager. This will let you exit to the silent mode of your phone.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

I would like to download music into my phone, I have the card, I need to know what model data cable that I need as well as any software.

asked 3 years, 6 months ago
rzdenny
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi Rzdenny.

Thank you for your inquiry. Please contact our Accessories Department by dialing toll-free 1-800-757-0280 and choosing option:

2 to purchase genuine Samsung Accessories

A live operator can assist you between the hours of 8:00 a.m. to 7:00 p.m. Monday and Tuesday, and 8:00 a.m. to 6:30 p.m. on Wednesday, Thursday, and Friday, Central Standard Time. They will also be able to answer any questions you might have about accessories or how they work.

For the instructions on how to transfer your file, please click the link below:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213075#Via USB Mass Storage

Thank you for your continued interest in Samsung products. Have a great day.
answered 3 years, 6 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Why can't I change the Power on/off tone on my R451C for Straight Talk?

It gives the option to turn it on or off, but does not give the option to customize the tone
asked 3 years, 6 months ago
kepha2000
Chino Hills, CA
on Samsung Messager™ Full Qwerty Cell Phone
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Answers
answer 1
Thank you for your inquiry. There's no configurable option for you to change the Power on/off tone on your Samsung phone.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

1

Can I get the pictures off my phone and down load into my computer or on to my email
asked 3 years, 6 months ago
mh05051960
Fort Wayne, indiana
on Samsung Messager™ Full Qwerty Cell Phone
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Answers
answer 1
Hi Mh05051960.

Thank you for your inquiry. Please click the link below for the instruction on how to transfer your pictures from phone to computer or vice versa.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213075

Thank you for your continued interest in Samsung products. Have a great day.
answered 3 years, 6 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do I get my r451c out of silent mode?

asked 3 years, 10 months ago
clayh
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
press and hold the # key down for a few seconds
answered 3 years, 10 months ago
bobinpa
0points
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Question

i forgot my lock code,i have an samsung sch-r451 from straight talk, lost charger for about a month now can't get back in phone only will call 911

i have tried every 4 digit code i have ever used, still no luck , i have unlimit min. and text on this phone but
now i bought another phone was wanting to give this to my daughter but want be any good if i can't remember the pass code.
asked 3 years, 10 months ago
jkh9471
georgia
on Samsung Messager™ Full Qwerty Cell Phone
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Answers
answer 1
Inquiries concerning the use of your handset should be addressed through your service provider.
answered 3 years, 9 months ago
SamsungJoseL
0points
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