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Customer Questions & Answers for
samsung Samsung Messager™ Full Qwerty Cell Phone

Customer Questions & Answers:
639 Questions
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650 Answers

Questions & Answers for samsung Samsung Messager™ Full Qwerty Cell Phone

Question

Phone worked fine last night & had full battery. Won't turn on this morning. Battery won't charge. Help?

Screen says battery is charging. Will not turn on.
asked 3 years, 2 months ago
chris40
Pocatello, ID
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi chris40!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

It is our hope that you will allow us another opportunity to serve you.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung7
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Question

adding sounds

When I add midi or wav files to the sounds folder on my memory card, they will not display on the phone. The ringtones and images will. How can I delete the sounds that are loaded into the phone. I can not add my sounds in the folder to a pic message.
asked 3 years, 2 months ago
DTFL
florida
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi DTFL!

Thank you for your correspondence. You can delete the files by inserting the memory card to the computer. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport13
SamsungSupport13
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Question

How do I get my voice mail to work?

My voice mail was working and this past week it stopped.
asked 3 years, 2 months ago
rick3576
medina, ohio
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi rick3576!

Thank you for your correspondence. Regarding with the voicemail settings, you may have to contact your service provider which is Verizon wireless; voicemail is controlled by their system network. You may call up their Customer Care toll free number at 1-800-922-0204.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport13
SamsungSupport13
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Question

how do i get the sd card to work

phone wont read sd micro card
asked 3 years, 2 months ago
wbrkn214
colorado
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi wbrkn214!

Thank you for your inquiry. What type of sd card are you using? Are you using microSDHC memory card type? If not, please use a microSDHC memory card type becuase that is the compatible card type for your Samsung SCH-R451C.

If your using a microSDHC card type and still the phone won't read the memory card, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Have a great day.
answered 3 years, 1 month ago
Samsung5
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Question

My phone will no longer roam. I live in a roaming area and need it. It says cdma service not available

asked 3 years, 2 months ago
dani78
87519
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi dani78!

Thank you for your inquiry. While we would like to assist you in your request, this is something that would be best addressed by your service provider. Please contact your service provider’s customer service department for additional information in troubleshooting your concern.

We thank you for your patronage of Samsung products.

Have a great day.
answered 3 years, 1 month ago
Samsung5
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Question

how do i get my phone off of silent mode? it is not working

asked 3 years, 2 months ago
whittni
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi whittni,

Thank you for your inquiry.

To exit Silent / Vibrate Mode, hold down the pound key (#) for about 2 seconds while in Silent / Vibrate Mode. You will see a confirmation message for Silent / Vibrate Mode, each time you enter or exit Silent / Vibrate Mode and the vibration icon will appear at the top right of the display.

We appreciate your continued interest in Samsung products. Have a good day.
answered 3 years, 1 month ago
SamsungSupport9
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Question

transfer contacts

asked 3 years, 1 month ago
smiley33zz
central ny
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
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answer 1
Hi smiley33zz!

Thank you for your inquiry. Are you asking on how to transfer contacts from your phone to other phone? Or transferring contacts from your phone to your personal computer?

Please send us again your forum inquiry with additional information so that we may better assist you.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung10
0points
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Question

internal mem

Is there any way to download the internal memory to a PC or transfer to a flash drive
asked 3 years, 1 month ago
rikrez
Home
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi rikrez!

Thank you for your inquiry. There's no configurable option for you to transfer internal memory informations to your personal computer or to a flash drive.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung10
0points
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Question

I have the sch r451 phone

It states to do music downloads, I need to get an additional usb cable. I see those in with the chargers, and will they work for downloads also? Do I plug it into my phone's charging port to use? Thank You, Barb
asked 3 years, 1 month ago
gmklutz
Grand Junction, CO
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi Barb!

Thank you for your inquiry.

Regarding about your concern, if you want to purchase a compatible USB data cable for the Samsung Messager™ Full Qwerty Cell Phone (SCH-R451), please contact our Accessories Department, as they will be able to answer any questions you might have about accessories, compatibility or how they work.

You can reach the Accessories Department by dialing toll-free 1-800-757-0280 and choosing option: 2 to purchase genuine Samsung Accessories.

For you to transfer and download music files on the SCH-R451 handset once you have the USB data cable, please follow the procedures on the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213079

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung7
0points
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Question

How can I reset my phone's security code if I don't know the phone number?

I reactivated my phone... and when i did i didn't think to turn off the lock when powered on thing... so my phone turned off and came back on... and it was locked... and i have no idea what the code is... how can i reset the code without knowing my new phone number?
asked 3 years, 1 month ago
Kyte333
Hazlehurst G.A.
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi Kyte333!

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
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Question

Trying to get my a copy of my contacts and pictures off my phone

I have a Samsung SCH-451C(ST) Phone and when I plug it into the computer it asks for a driver to recognize it so I can get to the contacts file. Where can I get that driver?
asked 3 years, 1 month ago
Blackbart10
Ohio
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi Blackbart10!

Thank you for your inquiry.

There is no configurable option on the phone settings to transfer your contacts to the computer. Please coordinate with your service provider regarding the back up of all your contacts.

With regard to transferring pictures from the phone to the computer or vice versa, please refer to the link below for guidance.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213075

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
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Question

Can I get a keylogger installed on this phone?

asked 3 years, 1 month ago
towhee
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
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answer 1
Hi towhee!

Thank you for your inquiry.

Please coordinate with your service provider, if this application is available with there services.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How to unlock phone?

I set a specific code for this phone. I stopped using it for a while, and now that I want to use it again, it says I need the code to get back in, and I forgot it. Is there any way you can reset the phone? Even if it means losing everything on it?
asked 3 years, 1 month ago
dezzabamf
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi there!

Thank you for your inquiry.

Please try the last four digits of the old celphone number that you had. If this will not work, please coordinate with Samsung Technical Support at your earliest convenience by phone at our toll free number 1-888-987-4357 between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
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Question

My cellphone is asking for my code before making a call

I am unaware of having made any changes to my set up, but my phone R451 now asks me for my 4 number code when I try to make a call. Can U advise me how to stop this happening. Thank you
asked 3 years, 1 month ago
georb
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi georb!

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Can't open photos transferred to phone from computer

Cannot open photos transferred to my phone from my computer via memory card. Problem is with photos taken with a separate digital camera rather than ones taken with the phone camera. Pictures are jpg files but typically larger than ones taken with the phone.
asked 3 years, 1 month ago
Jerry97140
Oregon
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi Jerry97140!

Thank you for your inquiry. The reason for this is because of the file size that is not supported by the phone itself. The phone cannot read a higher resolution of picture, larger size of file, and other file formats that are not supported by the phone. You may need to resize the picture from the computer to a smaller size for you to open it on your Samsung handset.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung10
0points
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Question

how can i record a phone call on my Samsung Messager phone?

model #:
SCH-R451
How do i record an important phone conversation between me & my husband, with my phone. I lost my owners manual.
asked 3 years, 1 month ago
sw7794
Moses Lake, WA 98837
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
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answer 1
Hi sw7794!

Thank you for your inquiry. Regarding on your concern, the phone SCH-R451 doesn't have the capability to record a conversation while on incoming call.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how can I view my text history online?

asked 3 years, 1 month ago
angelg
saltville va, 24370
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi angelg!

Thank you for your inquiry. There's no configurable option for you to view all your text history online. However, you may ask your service provider if they have an application that will allow you to do that process.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Does the SCH-R451c have a video recorder?

asked 3 years, 1 month ago
Anonymous
danville, ky
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi christinevaughn!

Thank you for your inquiry.

The Samsung Messager™ Full Qwerty Cell Phone (SCH-R451) has a feature of voice recorder. For you to create voice record, please follow the steps below:

1. From the standby screen, press the left soft key for Menu.
2. Select Multimedia.
3. Select My Sounds.
4. With Record New highlighted, press the OK button.
5. Press the OK button to begin recording.
6. To stop recording press the OK button again.

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung7
0points
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Question

how can i over go my code iu forgot my code.

asked 3 years, 1 month ago
dalita62
home
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi dalita62!

Thank you for your inquiry. Please try to use the last four digit of your phone number. If the last four didgit of your phone number won't work. Just call Samsung Support Hotline at your earliest convenience please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We appreciate your continued interest in Samsung products.

Have a great day.
answered 3 years, 1 month ago
Samsung5
0points
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Question

how can i download or play any stinking games on this phone????????

everytime i try to download a game it doesn't work. i'm getting very frustrated due to the fact i bought this phone cuz it said there were games on it and there aren't!! please give me some hope i can play a game..... soon
asked 3 years, 1 month ago
h82w8
on Samsung Messager™ Full Qwerty Cell Phone
0points
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answer 1
Hi h82w8,

Thank you for your correspondence.

We do not support the use of third party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.

If you will be having issues with the use of a specific third party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.

You may also contact your service provider for further information regarding compatible downloadable games for the phone.

Again, we thank you for comments and appreciate your patience and understanding in this matter.
answered 3 years, 1 month ago
Samsung8
Samsung8
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