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Customer Questions & Answers for
samsung Samsung Messager™ Full Qwerty Cell Phone

Customer Questions & Answers:
639 Questions
 | 
650 Answers

Questions & Answers for samsung Samsung Messager™ Full Qwerty Cell Phone

Question

sch-R451C compatibility problem with microsoft SYNC

Just bought a new Ford Edge with Microsoft Sync, and my cell phone sch-R451C will pair up, but will not download my phone book. Is there something that can be done to solve this problem?
asked 3 years, 5 months ago
bajamema
Henderson, NV
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi bajamema!

Thank you for your inquiry. Altough the phone has a capability to transfer files using Bluetooth, there are no configurable option to sync your contacts into your car kit. Since the phone don't have a phonebook access profile.

Thank you for your continued interest in Samsung products.

Have a great day.
answered 3 years, 4 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

My Phone is stuck on the Silent mode Activated and I cannot get it off of it ?

asked 3 years, 9 months ago
quilta
Lothair, MT. 59461
on Samsung Messager™ Full Qwerty Cell Phone
0points
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3 answers
Answers
answer 1
It is the pound key but on the right side of phone bottom
answered 3 years, 1 month ago
Biggen
+4points
4out of 4found this answer helpful.
answer 2
You need to hold the bottom left button, the pound key, hold down for a few seconds and it will fix it. I did this too....
answered 3 years, 8 months ago
Jonica
Michigan, US
0points
1out of 2found this answer helpful.
answer 3
up and down arrow button on the left hand side of you phone will turn it up or down
answered 3 years, 9 months ago
missymouse
0points
1out of 2found this answer helpful.
Question

Is it possible to use a 4mb micro memory card with a r451c?

asked 3 years, 7 months ago
kingskippy
on Samsung Messager™ Full Qwerty Cell Phone
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3 answers
Answers
answer 1
If you meant 4 gig card then ,yes. up to 16gig I think.
answered 3 years, 4 months ago
dboyte
0points
0out of 0found this answer helpful.
answer 2
Hi there.

Yes, you can use a 4GB memory card. Moreover, the phone supports 16GB microSDHC memory card and t is also the recommended card size.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung8
Samsung8
0points
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answer 3
I have used an 8GB Micro SDHC card and it works fine.
answered 3 years, 6 months ago
techchick
0points
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Question

is this phone able to be charged with a usb data cable?

i was considering buying a data cable for this phone so that i can hook it up to my computer but was also wondering if it would charge the phone while hooked up to the computer with the usb data cord. i couldnt find any mention of it in the users manual so i thought id ask here
asked 3 years, 4 months ago
angieid
35045
on Samsung Messager™ Full Qwerty Cell Phone
-1point
0out of 1found this question helpful.
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3 answers
Answers
answer 1
yes it will charge
answered 2 years, 5 months ago
ljhogansville
GA
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answer 2
Yes, It will charge the battery.
answered 3 years, 4 months ago
dboyte
0points
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answer 3
Hi there!
Thank you for your inquiry.

Regarding your concern, your Samsung Messager will automatically charged when a USB cable is pluged in to the the computer.

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

What wired earbud choices are available for my r451c?

asked 3 years, 8 months ago
Anonymous
usa
on Samsung Messager™ Full Qwerty Cell Phone
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2 answers
Answers
answer 1
Greetings!
Pertaining to your query, the wired headset compatible for the phone will be:
Hands-Free Mono Headset (2.5mm)
AEP010SLEB/STD (Product Number)
However if you wish to check for other compatible accessories for your phone you can check the link from our website:
http://www.samsung.com/us/mobile/cell-phones-accessories/SCH-R451ZKGTRF-product?

Pertaining to your query, please follow the steps on how to forward text messages on the mobile phone:

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 7 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
answer 2
Greetings!
Pertaining to your query, the wired headset compatible for the phone will be:
Hands-Free Mono Headset (2.5mm)
AEP010SLEB/STD (Product Number)

However if you wish to check for other compatible accessories for your phone you can check the link from our website:
http://www.samsung.com/us/mobile/cell-phones-accessories/SCH-R451ZKGTRF-product?

Pertaining to your query, please follow the steps on how to forward text messages on the mobile phone:

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 7 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do I get a passkey or pin number for bluetooth headset device?

asked 3 years, 2 months ago
Capitalnet2
on Samsung Messager™ Full Qwerty Cell Phone
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2 answers
Answers
answer 1
Hi Capitalnet2,

Thank you for your inquiry.

The default PIN/Password for you to connect your Samsung Messager to a bluetooth device is 0000.

Thank you for your continued interest in Samsung products.
answered 3 years, 2 months ago
Samsung4
-1point
0out of 1found this answer helpful.
answer 2
Hi Capitalnet2,

Thank you for your inquiry.

The default PIN/Password for you to connect your Samsung Freeform to a bluetooth device is 0000.

Thank you for your continued interest in Samsung products.
answered 3 years, 2 months ago
Samsung4
-1point
0out of 1found this answer helpful.
Question

How do I transfer music I can play on my micro sd card I bought for my phone?

I transfered music to my sd card and when I tried to play it it didn't show anything on my playlist, but it showed memory usage. I did format the card and add the music to my_music.
asked 3 years, 4 months ago
Jduncan78
on Samsung Messager™ Full Qwerty Cell Phone
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2 answers
Answers
answer 1
Check uner ringtones and see if they are there.
answered 3 years, 4 months ago
dboyte
0points
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answer 2
Hi Jduncan78,

Thank you for your correspondence.

The SCH-R451C handset has the capability to transfer MP3 files between a computer, via microSD™ memory card. However, before any file transfer the handset must first format the memory card in order to create the accessible download folders (My_Music, My_Images, My Ringtones, My_Sounds).

Note: To transfer picture files, via a memory card, to/from a computer requires having a microSD Memory Card, Memory Card Adaptor & Memory Card Reader.

Important: Please note that the minimum size limit for the microSD memory card is 32MB. This phone does support the use of a microSDHC 16GB capacity memory card

To transfer MP3 files from a computer, via memory card, follow the steps below:

1. Insert a handset formatted microSD memory card into the memory card adaptor.
2. Insert the memory card adaptor into the memory card reader.
3. Insert the memory card reader into a USB port located on the computer.
4. Copy the MP3 files to the Windows clipboard from the MP3 destination on the computer.
5. Paste the MP3 files into the My_Music or My_Ringtones folder located on the microSD memory card.
6. Remove the microSD memory card from the memory card adaptor & reader.
7. Pull out and up the battery cover to expose the memory card slot.
8. Insert the microSD memory card into the memory card slot, located on the same side as the volume keys, until it locks in place
Caution: Do not force the card into the memory card slot, as this could damage the card and/or the handset.
9. Replace the battery cover.
10. From the standby screen, press the left soft key for Menu.
11. Select Multimedia (6).
12. Select Music Player (3).
13. From the Library screen, select All (1).
13. Highlight the desired MP3 file, using the navigation keys.
14. Press the left soft key to Play the MP3 file

You may also check the link below for other options in transferring music files between the phone and computer.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=213079

Note: The Music Player does not necessarily support all features of a particular file format nor all the variations of those formats. The Music Player includes support for Digital rights Management (DRM) which allows you to play some purchased or subscription content. Copyright protections may prevent some images, videos, music (including ringtones) and other content from being copied, modified, transferred or forwarded.

To playback an MP3 file, located on the memory card, follow the steps below:

1. From the standby screen, press the left soft key for Menu.
2. Select Multimedia (6).
3. Select Music Player (3).
4. Press the left soft key for Library.
5. From the Library screen, select All (1).
6. Highlight the desired MP3 file, using the navigation keys.
7. Press the left soft key to Play the MP3 file.

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

forgot my password

I have a samsung R451c cell phone from Strait talk prepaid services and i changed the password a year ago and then lost my phone for some time when i moved. I have now found my phone and need to get files off of it but iforgot my password. Is there a master password i can use to bypass my old one?
asked 3 years, 4 months ago
play4bear
Mountain Home AR
on Samsung Messager™ Full Qwerty Cell Phone
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2 answers
Answers
answer 1
Call straight talk.They can probably give you some codes to enter to bypass, then you can reset password.
answered 3 years, 4 months ago
dboyte
0points
0out of 0found this answer helpful.
answer 2
Hi play4bear!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about this issue, what we can offer for the Samsung Messager™ Full Qwerty Cell Phone (SCH-R451) would be the default password which could be the last four digit of your mobile phone number.

We do not have any option to retrieve the previous password that you have set on this phone.

If the default codes will not work, then you may call the Straight Talk support, as they can help you troubleshoot this issue in a timelier manner that we could through this forum. You can reach Straight Talk at their toll free number 1-877-430-2355.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 4 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

I changed my phone# and now there is a locked code on my screen and i dont know how to get my new #?

asked 3 years, 5 months ago
mysexywoman1
fargo nd
on Samsung Messager™ Full Qwerty Cell Phone
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2 answers
Answers
answer 1
Hi there!

Thank you for your inquiry. Please try to use the default pass code to unlock your phone. Default pass code which is the last 4 digits of your mobile phone number.

If it won’t work, please contact your service provider to be able to get your new mobile number.

We thank you for your patronage of Samsung products.
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000.

If it won’t work, we would be glad to give you further assistance in resetting the phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We thank you for your patronage of Samsung products.
answered 3 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Phone keeps giving message of "Prepaid Service Disabled" How is this corrected?

asked 3 years, 10 months ago
bhowerton1
Quapaw, OK 74363 USA
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
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answer 1
Please contact your service provider to further assist you.
answered 3 years, 8 months ago
SamsungBryanA
0points
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Question

the phone has silent mode activated. how do you turn it off

asked 3 years, 10 months ago
jvarner2010
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
To exit Silent / Vibrate Mode, perform the same action while in Silent / Vibrate Only mode. You will see a confirmation message for Silent / Vibrate Only Mode, each time you enter or exit Silent / Vibrate mode.

Another option: To disable press the up volume key then select a volume setting while in “Vibrate" or “Ringer Off” mode.
answered 3 years, 8 months ago
SamsungJoseL
0points
0out of 0found this answer helpful.
Question

How do I turn off silent mode?

asked 3 years, 10 months ago
shovelhead
indiana
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
Answers
answer 1
To turn off Silent mode, Go to Settings > 3. Sound Settings > 1 Volume > 1 Voice Calls > Right Soft Key.

Another method is to press the up and down key on the left side of your phone.
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

How do I get my phone off vibrate only and back to a volume?

The phone is stuck on vibrate no matter what I do to change the volume by way of the shortcut key or by going through the menu.
asked 3 years, 10 months ago
lilbrother
on Samsung Messager™ Full Qwerty Cell Phone
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1 answer
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answer 1
Please contact your Service Provider for further assistance.
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

How do I turn my phone off of power save mode? While in this mode, it has NO SERVICE. I do not even know how it got on power save mode.

asked 3 years, 10 months ago
brooke
on Samsung Messager™ Full Qwerty Cell Phone
0points
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1 answer
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answer 1
It goes to power save mode when you're in an area with no service. If you're in an area with a weak signal, it wears the battery out looking for a signal. If there is no signal to find, the phone goes into power save mode. When you have service again, it automatically goes out of power save mode.
answered 3 years, 9 months ago
TNSolarInstaller
0points
0out of 0found this answer helpful.
Question

I need like tech support! No one I call can hear me talk!!!

I think my speaker might be busted but I dont know if there is a way to fix it
asked 3 years, 9 months ago
kayc
on Samsung Messager™ Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, KayC!

Regarding your concern, it would be best if you will contact Samsung Support for further troubleshooting steps. Most issues may be resolved with minimal troubleshooting and once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357). A Customer Service Representative will be able to assist you between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 3 years, 9 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

How to Pair phone to vehicle?

I tried pairing my R451c to my Sorento and it did not work properly. After entering the passcode and putting it into discovery mode the bluetooth features in my vehicle became locked because the phone or bluetooth was stuck on "incoming call." I could not use any of my commands or buttons in the vehicle because it was showing a constant reading of "incoming call." I could dial out using the phone and then it would come through speakers but that is the only way i could stop the incoming call error. My motorola phone never did this and handled bluetooth fine in my car. I have only had this phone three weeks! Therefore this leads me to believe it is a pairing or phone issue and not the vehicle. I have followed instructions, installed, deleted and reinstalled several times to try to see if the problem would correct but still get the same results. Please help. I would really love to use this as a bluetooth feature in my vehicle.
asked 3 years, 9 months ago
bennett20
30217
on Samsung Messager™ Full Qwerty Cell Phone
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Answers
answer 1
Thank you for sending us an inquiry.

All Samsung phones have the ability to pair with a car kit. However, please check with your car kit manufacturer and ask if the model of your phone is part of the list which they have, that is compatible with there device.

Note: Car kit manufacturers has a specific list of phones that is compatible with there device.
answered 3 years, 6 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

how to lock keypad

asked 3 years, 10 months ago
rsrs
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
ON MENU GO TO SETTINGS. GO TO PHONE SETTINGS AND SELECT AUTO KEY LOCK (8) SELECT ON OR OFF.
answered 3 years, 8 months ago
ERINJS
0points
0out of 0found this answer helpful.
Question

How do i remove my phone from silent mode?

asked 3 years, 10 months ago
merc
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Hi, Merc!

Just press and hold the # key to exit the silent mode on your SCH-r451 handset.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do you lock the keypad?

asked 3 years, 10 months ago
mrsjaxon101
Nevada
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
Phone Lock

In Phone Lock mode, you can answer calls, but the phone must be unlocked to place outgoing calls (except to emergency numbers). The phone locks automatically the next time it is powered on and stays locked until you enter the correct lock code.

To enable or disable the Phone Lock setting follow the steps below:

From the home screen, press the left soft key for Settings
Select Phone Settings (5)
Select Security (3)
Enter the Lock Code then press the OK button (Default is last 4 digits of phone number)
Select Lock Phone (1)
From the Lock Phone section highlight one of the folllowing:
Lock - The phone locks immediately and stays locked until the correct lock code is entered
Unlock - The phone remains unlocked
On Power Up - The phone locks after power up and stays locked until the correct lock code is entered
Press the OK button to save the Phone Lock setting
answered 3 years, 8 months ago
SamsungJoseL
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how is it that when my phone is on silent an all my ringers are set to no tone that my phone still goes off?

asked 3 years, 9 months ago
cici
on Samsung Messager™ Full Qwerty Cell Phone
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answer 1
We can do minimal troubleshooting to your phone. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
answered 3 years, 7 months ago
Samsung5
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