i want to use the video recorder but i cannot find it on my phone please help
asked 2 years, 3 months ago
0out of1found this question helpful.
There isn't one. :-(
answered 1 year, 11 months ago
Hahira, GA 31632, USA
1out of1found this answer helpful.
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider. We thank you for your patience and appreciate your continued interest in Samsung products!
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
Please soft reset both bluetooth devices first meaning turning the phone off then remove the battery from it for about a minute then put it back in and turn on again. Then turn on both devices bluetooth connection.
To Turn on Bluetooth :
Press the Home Key Press the Menu Key Tap on Settings Tap on Wireless and Network Tap on Bluetooth settings Tap on Bluetooth to turn on the radio
Note: The Bluetooth radio, when turned on, will display as the icon is seen in the status bar. To disable the Bluetooth radio, tap Bluetooth once more.
To change Bluetooth visibility options :
Press the Home Key Press the Menu Key Tap on Settings Tap on Wireless and Network Tap on Bluetooth settings
Note: The Bluetooth radio must be turned on in order to scan for nearby device. If the icon is seen in the status bar, skip step 6.
Tap on Bluetooth to turn on the radio Tap on Discoverable
Note: To help increase security, the phone will have a 120 second time limit on discovery. If you are unable to establish connection within the time frame, simply tap Discoverable again to turn it on.
If pairing is unsuccessful, please delete or remove the previous bluetooth devices that have been paired on both handsets then pair it once again.
In order to remove a paired Bluetooth device, follow the steps below:
1. Press the Home Key 2. Press the Menu Key 3. Tap on Settings 4. Tap on Wireless and Network 5. Tap on Bluetooth settings
Note: The Bluetooth radio must be turned on. If the icon is seen in the status bar, skip step 6.
6. Tap on Bluetooth to turn on the radio 7. Tap and hold on the desire device 8. Tap Disconnect and unpair
Note: The device should be disconnected and the pair broken on the device.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
I am promped to push the sym/lock key then space key to unlock the key board. When I do as directed, they keyboard stays locked. I have to remove the battery and replace it inorder for the phone to unlock
asked 2 years ago
0out of0found this question helpful.
Hello and thank you for reaching out!
Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4
Thank you and have a great day!
Samsung Mobile Support is now available on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) facebook.com/SamsungSupport Chat Support: http://goo.gl/ZALJm