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Customer Questions & Answers for
(Unknown)

Customer Questions & Answers:
13 Questions
 | 
14 Answers

Questions & Answers for (Unknown)

Question

is there a video recorder on this phone

i want to use the video recorder but i cannot find it on my phone please help
asked 2 years, 3 months ago
QueV
28168
on
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
There isn't one. :-(
answered 1 year, 11 months ago
Bonbonely
Hahira, GA 31632, USA
+1point
1out of 1found this answer helpful.
answer 2
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 3 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

What Carrier is This phone?

asked 2 years, 2 months ago
cpratt
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Possible button defect?

When I wiggle the "H" button, it makes a loud clicking noise, the other buttons don't do this. I noticed the clicking not long ago, and it concerns me. Why would it be doing this?
asked 2 years, 2 months ago
amills30
Bedford, Indiana
on
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you enlarge a picture taken with an R375c phone for viewing,to full screen?

asked 2 years, 2 months ago
rickcol
Richmond va.
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 2 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

i can not send or recieve picture messages

asked 2 years, 2 months ago
jnl1996
hampton, va
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

What bluetooth will connect with this phone

asked 2 years, 1 month ago
lvhorsegirl
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please soft reset both bluetooth devices first meaning turning the phone off then remove the battery from it for about a minute then put it back in and turn on again. Then turn on both devices bluetooth connection.

To Turn on Bluetooth :

Press the Home Key
Press the Menu Key
Tap on Settings
Tap on Wireless and Network
Tap on Bluetooth settings
Tap on Bluetooth to turn on the radio

Note: The Bluetooth radio, when turned on, will display as the icon is seen in the status bar. To disable the Bluetooth radio, tap Bluetooth once more.

To change Bluetooth visibility options :

Press the Home Key
Press the Menu Key
Tap on Settings
Tap on Wireless and Network
Tap on Bluetooth settings

Note: The Bluetooth radio must be turned on in order to scan for nearby device. If the icon is seen in the status bar, skip step 6.

Tap on Bluetooth to turn on the radio
Tap on Discoverable

Note: To help increase security, the phone will have a 120 second time limit on discovery. If you are unable to establish connection within the time frame, simply tap Discoverable again to turn it on.

If pairing is unsuccessful, please delete or remove the previous bluetooth devices that have been paired on both handsets then pair it once again.

In order to remove a paired Bluetooth device, follow the steps below:

1. Press the Home Key
2. Press the Menu Key
3. Tap on Settings
4. Tap on Wireless and Network
5. Tap on Bluetooth settings

Note: The Bluetooth radio must be turned on. If the icon is seen in the status bar, skip step 6.

6. Tap on Bluetooth to turn on the radio
7. Tap and hold on the desire device
8. Tap Disconnect and unpair

Note: The device should be disconnected and the pair broken on the device.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 1 month ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

where can i download the PC Studio program for my computer

i am trying to find the PC Studio program for my computer so i can download music to my phone
asked 2 years ago
adsb
Hamlin, NY, USA
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years ago
SamsungSupport9
-4points
0out of 4found this answer helpful.
Question

Is there no alarm on this phone?

asked 2 years, 3 months ago
conniejazz
21791
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

why is my keyboard not unlocking

I am promped to push the sym/lock key then space key to unlock
the key board. When I do as directed, they keyboard stays locked.
I have to remove the battery and replace it inorder for the phone to unlock
asked 2 years ago
oldboo
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thank you for reaching out!

Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years ago
SamsungSupport11
Austin, Texas
-1point
0out of 1found this answer helpful.
Question

How do I import contacts

I have a comma delimited file
asked 1 year, 11 months ago
Goals
Lakeland, FL, USA
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 11 months ago
SamsungSupport13
SamsungSupport13
-4points
0out of 4found this answer helpful.
Question

i keep getting the message "login failed" and it deducts time from my phone. What does this mean and is there a way to stop the phone from trying to

asked 1 year, 3 months ago
cbmike
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi cbmike,

Thank you for your inquiry, Unfortunately, we do not have enough information to continue support here. You can simply submit another inquiry or reach out to us on our other available channels:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you,
Samsung Support
answered 5 months, 2 weeks ago
Samsung05
0points
0out of 0found this answer helpful.
Question

personalizing the main screen

Is there a way to delete the service days left that displays on the home screen?
asked 2 years, 2 months ago
Dijones654
on
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 2 months ago
SamsungSupport9
-3points
0out of 3found this answer helpful.
Question

How do I get free apps and downloads for my R375C Samsung mobile phone?

asked 1 year, 8 months ago
fraidanuthin
on
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
Hi fraidanuthin,

Thank you for your inquiry. We understand that you would like to know how to get free applications and downloads for your SCH-R375C.

Questions concerning the use of your handset are best addressed through your service provider.

TracFone Contact Information: 1-800-867-7183

We appreciate your continued interest in Samsung products.
answered 1 year, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
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