Hello and thanks for reaching out!

We will need more information to adequately support your inquiry, please write to us again. Use these directions: http://bit.ly/SQJX34 to check the memory usage. In the meantime, you might want to try moving some of your data, such as photos, videos, music, etc. More info: http://bit.ly/SQJUV1 and here http://bit.ly/SQJTjR.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Staff

answered 9 months ago

Username

SamsungTech05

0points

0out of 0found this answer helpful.

Question

how do I download my pictures from my cell to mycomputer

I tryed bluetooth ,it wont connect to my computer i have a macbook pro laptop

asked 1 year, 3 months ago

Username

kay420

on SCH-R360

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 3 months ago

Username

SamsungSupport9

-1point

0out of 1found this answer helpful.

answer 2

You can use your data cable, and treat your phone like and external drive, or put pictures on micro SD and move it between phone and computer.

Best answer
Top 25 Contributor

answered 1 year, 3 months ago

Username

Slowburn

Flint, MI

0points

0out of 0found this answer helpful.

Question

why does my phone keep saying memory full ? I have deleted everything and still can't send or receive picture messages

asked 1 year, 8 months ago

Username

irislady

Sacramento, CA

on SCH-R360

0points

1out of 2found this question helpful.

2 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, try to clear out your browser cache and history to free up more space.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!

Number One Contributor

answered 1 year, 8 months ago

Username

SamsungSupport9

-4points

0out of 4found this answer helpful.

answer 2

Try taking the battery out for a min. If that doesn't work there should be a place to view your storage and see what is taking up, and where your memory is being used.

Best answer
Top 25 Contributor

answered 1 year, 3 months ago

Username

Slowburn

Flint, MI

-1point

0out of 1found this answer helpful.

Question

How do I delete my picture messages?

When I try to send a picture message it says the memory is full.

Tags: picture message

asked 1 year, 8 months ago

Username

BigoFish

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi!

1. Press the Home Key.
2. Tap on Applications.
3. Tap on Gallery.
4. Press the Menu Key.
5. Tap on the desired folder
6. Tap on the image destined for deletion.
7. Tap on Delete, and then select Confirm deletions.

We appreciate your continued interest in Samsung products.

Top 10 Contributor

answered 1 year, 8 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

Question

how do i find a driver?

asked 1 year, 8 months ago

Username

ckb449

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thanks for reaching out to us for support.

It is not necessary to download a driver in order to transfer files between the SCH-U360 and a PC. Please cut and paste the link below into your web browser to find steps on this process.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=623&AT_ID=342272

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport

Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 8 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

how can i get an alert when i get a new email

asked 1 year, 8 months ago

Username

murfski

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as email, voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 8 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

How do I adjust or turn off the lock on the keypad?

Tags: curious

asked 1 year, 7 months ago

Username

Carolyn101

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there!

Thanks for reaching out. To enable or disable the Auto Key Lock follow the steps below:

From the standby screen, press Menu
Select Settings (9)
Select Phone Settings (5)
Select Auto Key Lock (11)
Highlight either On or Off, using the navigation keys
Press the OK button to Save the Auto Key Lock Setting

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 7 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

how can i set my phone to not display my number, cant find anything on that in manual

asked 1 year, 7 months ago

Username

cocosolo

orlando.fl

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 7 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

Photo problems

I am having trouble moving photos from my phone to my pc. my pc is only recognizing the photos on my memory card, and not the ones on my phone. HELP PLEASE!!! :-(

asked 1 year, 7 months ago

Username

jascoba

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thanks for reaching out.

By default, all of the image files are saved on the external MicroSD card & not in the internal memory.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 7 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

Can I take video with my phone SCH-R360 ?

I want to know if they are some program from Sansumg to download in my phone to take video and safe ... very thanks for your help. Raul

asked 1 year, 7 months ago

Username

Rateran

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=623&AT_ID=354316

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 7 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

When downloading music the file goes to ringtones instead of Music in mp3. I have a memory card, so.....?

asked 1 year, 6 months ago

Username

murfski

WPB< FL

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

Question

i have tried to download the New PC Studio only to get the message "this download may have been moved or deleted" when it completed.

Tags: download

asked 1 year, 6 months ago

Username

slatsmom

belize

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 6 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

how to unlock phone sch360 freeform 2...

asked 1 year, 6 months ago

Username

tommy3456778

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hello there.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

Question

how do i reset my phone?

my memory is full, i have reset my phone through the security menu, that doesnt fix the full memory. i just want to put my phone back to the day i bought it. thank you

Tags: momory full

asked 1 year, 6 months ago

Username

jon89

michigan

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=623&AT_ID=364234

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 6 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

I would like to know how to erase my pic messages off my samsung r360

asked 1 year, 6 months ago

Username

Gatorbait046

tampa, fl

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hello-

Thank you for the inquiry. 1. Press the Home Key. 2. Tap on Applications. 3. Tap on Gallery. 4. Press the Menu Key. 5. Tap on the desired folder 6. Tap on the image destined for deletion. 7. Tap on Delete, and then select Confirm deletions. Copy and paste this link into your browser for instructions.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport12

0points

0out of 0found this answer helpful.

Question

Picture message memory

How do I clear the picture message memory

asked 1 year, 6 months ago

Username

kdenny20

Lewisville

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps. http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=623&AT_ID=364024

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S. Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport12

0points

0out of 0found this answer helpful.

Question

how to unlock a model sch-r360

asked 1 year, 6 months ago

Username

lovelygonzalez

stockton,ca

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 6 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

How do i use the PC Connection feature

What data link cable is recommened for allowing me to use the PC Connection feature of the my phone, the Samsung Data Link cable appears to only a USB charger

Tags: file transfer

asked 1 year, 5 months ago

Username

ArtNap

San Jose CA,

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 4 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

Move purchased games to my new Samsung phone

asked 1 year, 4 months ago

Username

1950

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 4 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

my cell phone is not able to turn on, just blinks to start screen then goes off again...HELP

Tags: cell phone issue

asked 1 year, 4 months ago

Username

onepg

on SCH-R360

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 4 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

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Looking for Answers about samsung SCH-R360?

Customer questions and answers for SCH-R360

Customer questions and answers for samsung SCH-R360

why does it always say too much memory?

how do I download my pictures from my cell to mycomputer

why does my phone keep saying memory full ? I have deleted everything and still can't send or receive picture messages

How do I delete my picture messages?

how do i find a driver?

how can i get an alert when i get a new email

How do I adjust or turn off the lock on the keypad?

how can i set my phone to not display my number, cant find anything on that in manual

Photo problems

Can I take video with my phone SCH-R360 ?

When downloading music the file goes to ringtones instead of Music in mp3. I have a memory card, so.....?

i have tried to download the New PC Studio only to get the message "this download may have been moved or deleted" when it completed.

how to unlock phone sch360 freeform 2...

how do i reset my phone?

I would like to know how to erase my pic messages off my samsung r360

Picture message memory

how to unlock a model sch-r360

How do i use the PC Connection feature

Move purchased games to my new Samsung phone

my cell phone is not able to turn on, just blinks to start screen then goes off again...HELP

Customer questions and answers for

SCH-R360