I bought two SCH-R355C Samsung Cell Phones. One works fine. The other has no volume no matter what we do.
On the phone that does not work, I have tried adjusting the volume; ensured that the ringer was turned on; ensured that "vibrate" was "not" on; we reprogrammed the phone (*22890); we reset the phone back to "factory settings" (under "Phone Settings") ...... the phone does not ring when we get a call, the ringer sounds do not sound, there is no volume when it tires to play MP3's, We "do", however get sound into a Samsung Bluetooth ear piece, and the buttons will "beep" when we press some of them. We just bought these phones and we don't care to return the one that does not work for a refund... but we would sure like to have them both in good working order to start. What do we do from here?
asked 3 years, 6 months ago
Erie, PA; USA
on r355c Full Qwerty Cell Phone
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