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Customer Questions & Answers for
r355c Full Qwerty Cell Phone

Customer Questions & Answers:
483 Questions
 | 
494 Answers

Questions & Answers for samsung r355c Full Qwerty Cell Phone

Question

how do i find code to unlock phone?

asked 3 years, 4 months ago
margemargomaggiemay
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for correspondence.

Are you referring unlocking the phone because of phone lock?

If yes, what we can offer for the phone would be the default password which could be either "0000" or "00000000"

We do not have any option to retrieve the previous password that you have set on this phone.

If the default codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner that we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you are referring unlocking the phone so that you can use the SGH-A697 handset with network provider, we recommend contacting AT&T to assist you unlocking the phone.

Thanks and have a great day!
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

According to my booklet I can play MP3 and AAC files on my phone. I bought the Memory Card and the Scan disk downloaded the music from my computer and

only 5 of the songs downloaded to my phone. My sister also has a Samsung phone and all the songs downloaded on her phone. Why won't mine? My phone is the Samsung R355C phone.
asked 3 years, 4 months ago
mystic2954
Naugatuck CT
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for contacting us! I suggest trying a soft reset and trying to re-download the files:

1. Remove battery
2. Wait 2 minutes
3. Replace battery
4. Reboot your phone.

If you need additional assistance, reach out to our customer support line at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do you get to call fowarding?

i need to know how to get to call forwarding, and fast!
asked 3 years, 4 months ago
Anonymous
jemison, al
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thank you for your inquiry! And your patience :)

Here is how to set up and perform call forwarding:

1.Tap the Phone tab.
2.Enter *72; for this example, tap * to prompt it to fill in.
3.Enter the 10-digit phone number that the call should forward to; for this example, tap 9 to prompt one to fill in.
4.Tap the Call icon.A tone will confirm the Call Forwarding activation and the call will automatically end.
5.To disactivate Call Forwarding, tap the Phone tab.
6.Enter *720; for this example, tap * to prompt it to fill in.
7.Tap the Call icon.
A tone will confirm the disactivation, and the call will automatically end.
8.Done!

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

My Cell Phone is a r355c. How do I delete ringtones and graphics that I don't want?

asked 3 years, 4 months ago
pwrath0606
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thank you for your inquiry! We appreciate your patience regarding your issue with the Samsung Tracphone SCH-R355

Below are the steps provided to take care of your issue (s)!

How To Delete Ringtones:

Press the key below the word "Menu."
Using your navigation keys, go to "My Folder," then press the key in the center of your navigation keys.
Go to "My Ringtones" and press the key in the center of your navigation keys.
Your ringtones will be displayed. Go to the ringtone you want to delete and press the key below the word "Options."
Go to "Erase" and press the key in the center of your navigation keys.
You will be prompted for confirmation. Press the key below the word "Yes."
To exit, press the red PWR/END key.

How To Delete Images:

Press the key below the word "Menu."
Using your navigation keys, go to "My Folder," then press the key in the center of your navigation keys.
Go to "My Images" and press the key in the center of your navigation keys.
Thumbnails of your images will be displayed. Go to the image you want to delete and press the key below the word "Options."
Go to "Erase Images" and press the key in the center of your navigation keys.
Your selected image will appear checkmarked. Press the key below the word "Done."
You will be prompted for confirmation. Press the key below the word "Yes."
To exit, press the red PWR/END key.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

my speaker phone

the speaker phone volume is set at the lowest setting, when making a call... the volume will not get any higher... all the other activities the speaker is loud...
asked 3 years, 4 months ago
mauiguide
maui. hawai'i
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thank you for your inquiry! We appreciate your patience regarding your issue with the SCH-R355!

I am so sorry to hear that you have been having issues with the speakerphone on your device.

To troubleshoot, please perform the following

1. Power down & remove battery.
2. Keep the battery out for 1-3 minutes.
3. Re-insert the battery and while keeping the phone off, let the device fully charge.
4. Power up!

Once you have completed this, try the speaker phone option again.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how to lock keyboard

asked 3 years, 4 months ago
yoohoo1
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thanks for reaching out! The SCH-R355C handset features three different kinds of locks, Phone Lock, Manual Lock, and Auto Key Lock

1. Phone Lock

To enable, change or delete the phone lock follow the steps below:

From the standby screen, press Menu
Select Settings (9)
Select Phone Settings (5)
Select Security (3)
Enter the Lock Code (Default is last 4 digits of the cell phone number
Select Lock Phone (1)
Highlight the desired Phone Lock setting, using the navigation keys, from the folllowing:
Lock — The phone locks immediately and stays locked until you enter the lock code
Unlock — The phone remains unlocked
On Power Up — The phone locks automatically the next time your phone is powered on and stays locked until you enter the lock code
Press the OK button to Save the Phone Lock setting

The handset's Phone Lock feature, when enabled, blocks all outgoing calls except those to 911. You can lock the phone manually, or set the phone to lock automatically when turned on. In Phone Lock mode, you can answer calls, but the phone must be unlocked to place calls (except to emergency numbers).

2. Manual Lock

To manually lock the handset's keys simply press and Hold the Space key. To unlock the keys press the left soft key for Unlock then press the Space key.

3. Auto Key Lock

To enable or disable the Auto Key Lock follow the steps below:

From the standby screen, press the left soft key for Menu
Select Settings (9)
Select Phone Settings (5)
Select Auto Key Lock (8)
Highlight either On or Off, using the navigation keys
Press the OK button to Save the Auto Key Lock Setting

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 4 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

What is the operating system and version that is installed on this phone?

asked 3 years, 4 months ago
lucas1000
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Android 2.2.1
answered 3 years, 4 months ago
Fire488
Monroe, NJ
0points
0out of 0found this answer helpful.
Question

HOW DO I GET PHOTOS OFF MY SAMSUNG PHONE TO MY COMPUTER USING USB?

asked 3 years, 4 months ago
KROMETOES
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi KROMETOES,

Thank you for your inquiry! We appreciate your patience regarding your issue with the SCH-R355.

Please copy + paste the following link in to your browser to ensure that you are following the correct procedure: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=230941#Via USB Cable

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do you lock the phone?

When I put the phone in my holster, eventually the browser gets activated. I would like to lock phone prior to putting it in the phone holder. Currently, I turn the phone off when I holster it, which kind of defeats the pupose.
asked 3 years, 4 months ago
Leam
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Leam,

Thanks for reaching out to us for support.

The SCH-R355C handset features three different kinds of locks, Phone Lock, Manual Lock, and Auto Key Lock

1. Phone Lock

To enable, change or delete the phone lock follow the steps below:

From the standby screen, press Menu
Select Settings (9)
Select Phone Settings (5)
Select Security (3)
Enter the Lock Code (Default is last 4 digits of the cell phone number
Select Lock Phone (1)
Highlight the desired Phone Lock setting, using the navigation keys, from the folllowing:
Lock — The phone locks immediately and stays locked until you enter the lock code
Unlock — The phone remains unlocked
On Power Up — The phone locks automatically the next time your phone is powered on and stays locked until you enter the lock code
Press the OK button to Save the Phone Lock setting

The handset's Phone Lock feature, when enabled, blocks all outgoing calls except those to 911. You can lock the phone manually, or set the phone to lock automatically when turned on. In Phone Lock mode, you can answer calls, but the phone must be unlocked to place calls (except to emergency numbers).

2. Manual Lock

To manually lock the handset's keys simply press and Hold the Space key. To unlock the keys press the left soft key for Unlock then press the Space key.

3. Auto Key Lock

To enable or disable the Auto Key Lock follow the steps below:

From the standby screen, press the left soft key for Menu
Select Settings (9)
Select Phone Settings (5)
Select Auto Key Lock (8)
Highlight either On or Off, using the navigation keys
Press the OK button to Save the Auto Key Lock Setting

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

how do i transfer pics on my phone to my computer

asked 3 years, 4 months ago
rht59
phoenix az
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi rht59!

Thank you for your inquiry! We appreciate your patience. To carry this out, you will need a USB cable. Once you have obtained that, please connect your device to your PC and you will be able to transfer them successfully.
If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

sch-r355c phone calls out but will not receive calls

could I be forewardin gall calls somehow . how can I receive calls again?

/
asked 3 years, 4 months ago
bruno4725
akron oh
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Bruno-

It sounds like you have call forwarding set. Please contact your service provider for assistance with that matter or copy and paste this link into your browser. http://bit.ly/lfhL13

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
facebook.com/SamsungService

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

i cant identify a new icon on the phone

iT'S A GREY SQUARE WITH DARK EDGE AROUND IT AND WHAT LOOKS LIKE A LIGHTER GREY BOW OR SNOWFLAKE DESIGN INSIDE. It's very hard to see....
asked 3 years, 4 months ago
Shealie
Lewiston, Maine
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello! Thanks for reaching out. This is an issue that our customer support line is better suited to solve for you in a timely manner.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!
answered 3 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

I need drivers for r355 cell phone where can I get them

asked 3 years, 4 months ago
ccbill
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi ccbill!

Thank you for your inquiry! You can look in the Samsung Download Center: http://www.samsung.com/us/support/downloads or you may call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

can i download games and play them if i can where

asked 3 years, 4 months ago
etcountry
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi etcountry!

Thank you for your inquiry!

Regarding your concern on downloading games on your phone: you'll have to coordinate with your service provider for it is only available through them.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

My phone will not check my email. I have hotmail and Gmail, it will not open either. I have had cheaper phones from you that I could check my email

Please let me know what is wrong
asked 3 years, 4 months ago
psrayburn
Mississippi
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

First off, I want you to try a soft reset. Power down the phone, remove the battery for 1-2 minutes, and then re-insert, power up. Should that not work, please read the following:

While the TracFone SCH-R355C handset does not have a configurable POP3 or IMAP4 application, via it's Mobile Web service there is a Mobile Email feature available. This feature provides, with certain E-Mail services, the opportunity to receive "new mail" alerts with shortcut access to your Inbox to read, delete, and respond to your e-mail as if you were on your PC.

For further assistance with the use of this wireless service please contact your service provider.

To access the E-Mail from your Browser, follow the steps below:

From the standby screen, press the right softkey for Browser
Select Email and Networking
Select from the following Email options:
Hotmail
Yahoo! Mail
Gmail
Using navigation keys, login by entering Username and Password and select Sign in

Copy + Paste this link in to your browser for further information: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=232682

You may also be able to find an alternative client for using email (checking your inbox,etc) via a 3rd party app in the Android Market: https://market.android.com/

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

After months of accessing Hotmail from the browser, I now get an error message that Windows Live requires java script to access Hotmail. How to fix ?

asked 3 years, 4 months ago
willie01
north carolina
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out for support. This issue would be better addressed by calling our Customer Support Center.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and Saturday from 9:00 a.m. to 6:00 p.m. Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

why does this phone not able to download software or apps?

the phone was and is a big dissapointment
asked 3 years, 4 months ago
jscaia
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings!

Thanks for reaching out! Regarding your concern, we recommend you to contact your Service Provider for compatible applications you can download on your phone.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 3 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

My phone doesn't ring or alert me to texts anymore.

I have gone through all the settings and nothing works. Is there a reset or a default setting I can use?
asked 3 years, 3 months ago
russbuchanan1
Craig, Colorado
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To set Ring as the audible alert for Text Messages, Picture Messages or Voicemails follow the steps below:

While in standby mode, press the left soft key for Menu
Select Settings (9)
Select Sound Settings (3)
Select Ringer Type (2)
Select Messages (2)
Select Text Message (1)
Highlight Ring, using the navigation keys
Press the OK button to set No Ring as the audible Text Message alert
Select Picture Message (2)
Highlight Ring, using the navigation keys
Press the OK button to set No Ring as the audible Picture Message alert
Select Voicemail (3)
Highlight Ring, using the navigation keys
Press the OK button to set No Ring as the audible Voicemail alert

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
facebook.com/SamsungService

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

My phone is in spanish when I try to make a call

no calls in or out call restriction #5 came up please help me
asked 3 years, 3 months ago
creggy62
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

In regards to your question, your service provider can best assist you with this matter. This is a network related issue that they can troubleshoot.

Please refer to the contact info below.

Online at http://www.verizonwireless.com
By Phone at 1-888-466-4646

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

My screen has gone out and I need to see a screen, interactive tutor, to fwd my texts

asked 3 years, 3 months ago
Csamanie
on r355c Full Qwerty Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Csamanie,

Thanks for reaching out for support. This issue would be better addressed by calling our Customer Support Center.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and Saturday from 9:00 a.m. to 6:00 p.m. Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
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answered 3 years, 3 months ago
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