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Customer Questions & Answers for
Samsung Stride™ Cell Phone

Customer Questions & Answers:
93 Questions
 | 
104 Answers

Questions & Answers for samsung Samsung Stride™ Cell Phone

Question

Can I connect my phone to a computer

asked 4 years ago
missymouse
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do I change my voicemail --i forgot my old # and need a new one to hear my messages

asked 4 years, 1 month ago
ahockett
51334
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
*86 and then your password
answered 4 years ago
missymouse
0points
0out of 0found this answer helpful.
Question

Is there a data cable available for the Stride Cell Phone SCHR330ZRU?

I just purchased this phone (USCellular) and want to connect it to my PC. The data cables you show on your site indicate that they are not compatible with this phone. Please advise.
asked 4 years ago
blentczner
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

Please contact our Accessories Department, as they will be able to answer any questions you might have about accessories, compatibility or how they work.

You can reach the Accessories Department by dialing toll-free 1-888-987-4357.

Thank you for choosing Samsung!

Technical Support Team
answered 4 years ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

How do I get my phone to ring instead of vibrate? I could not find the way to do this in the instruction book

asked 4 years, 1 month ago
ladyhorologer
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
theres a up and down arrow button on the left hand side that button will help you turn up the volume or turn it to quiet
answered 4 years ago
missymouse
0points
0out of 0found this answer helpful.
Question

How do I download my pix to my pc?

I followed your directions but they are incomplete. Do I need some drivers or some such to download to my pc? I dont like sending them to my email addy as this just costs extra money.
asked 4 years ago
DeltaSnipe
Hannibal, Mo
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi DeltaSnipe!

The phone doesn't require a software to transfer pictures.

As configured, you can transfer pictures or videos between your phone and your computer via Bluetooth.

To transfer pictures, via Bluetooth to another Bluetooth device, follow the steps below:

Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
From the standby screen, press the OK button for Menu
Select Multimedia
Select My Images (2)
Highlight the desired picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Via Bluetooth (2)
Press the left soft key for Done
With the Bluetooth device highlighted, press the OK button
Press the left soft key for Yes at the Connect To: prompt
Accept exchanging files on the other Bluetooth device.

Thanks for writing us here at Samsung!

Samsung Technical Support Team
answered 4 years ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

how do I download pictures to computer

asked 4 years ago
pankow
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The only way to download or to transfer pictures to PC is via Bluetooth to another Bluetooth device, follow the steps below:

Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
From the standby screen, press the OK button for Menu
Select Multimedia
Select My Images (2)
Highlight the desired picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Via Bluetooth (2)
Press the left soft key for Done
With the Bluetooth device highlighted, press the OK button
Press the left soft key for Yes at the Connect To: prompt
Accept exchanging files on the other Bluetooth device
answered 4 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I transfer photos from cell phone to pc?

asked 4 years ago
Autumnd7
IL
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you your inquiry, As i checked with my resources you can send picture from your phone to your pc via bluetooth as follows.

Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
From the standby screen, press the OK button for Menu
Select Multimedia
Select My Images (2)
Highlight the desired picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Via Bluetooth (2)
Press the left soft key for Done
With the Bluetooth device highlighted, press the OK button
Press the left soft key for Yes at the Connect To: prompt
Accept exchanging files on the other Bluetooth device

Note: sometimes pc doesnt have internal bluetooth installed, however you can use a bluetooth dongle connected via USB so you can connect with your phone. your phone does not support software to connect via data cable.

you can also send pictures via online album depending on your service provider as follows

While in standby mode, press the left soft key for Messages
Select Send Message (1)
Select Picture Message (2)
Press the right soft key for Add
Online Albums (4)
For recipients saved to your account on service providers network
press the OK button
Enter Subject text, using the keypad (up to 80 characters)
Enter Message text, using the keypad (up to 1000 characters)
Highlight Picture then press the left soft key for Images
Highlight desired photo to send, using the navigation keys
Press the OK button to add the photo to message
Highlight Sound then press the left soft key for Sounds
Highlight the desired Sound, using the navigation keys
Press the OK button to add the Sound to the Picture Message
Press the OK button to Send the Picture Message

sincerely,
Technical Support
answered 4 years ago
samsung6
0points
0out of 0found this answer helpful.
Question

how do you turn speaker phone on ?

I have a samsung stride and I don't know how to turn the speakerphone on during a call.
asked 4 years ago
chiefsbaby72
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
While in call press the right soft key for Options and select Speaker ON to turn on the Speaker Phone, or Speaker OFF if it currently is turned on.
answered 4 years ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do i hookup up my phone to the cars bluetooh radio

asked 4 years ago
thorson29
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Here's the steps on how you can pair/connect your phone to a bluetooth device.

Place the Bluetooth device in discoverable mode

While in standby mode, press the OK button for Menu
Select Bluetooth
Select Registered List (1)
With Add New Device highlighted, press the OK button
Press the left soft key for Yes to activate Bluetooth first
Press the OK button at the discoverable mode prompt to begin the search
Highlight the desired Bluetooth Device, using the navigation keys
Press the OK button to Pair the devices
Enter the default Passkey of device (0000), using the keypad
Press the OK button to Pair devices, you will get a brief message stating pairing
Press the left soft key for Yes to Connect devices, you will get a brief message stating connecting
You will return to the “Bluetooth” menu screen

Thank you for choosing Samsung.
Sincerely,
Technical Support
answered 4 years ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do I turn on the speakerphone

asked 3 years, 11 months ago
rugrat
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here's how to enable or disable the speakerphone feature of the SCH-R330.

While in call press the right soft key for Options and select Speaker On (7) to turn on the Speaker Phone, or Speaker Off (7) if it currently is turned on.

Warning: Due to higher volume levels, do not place the phone near your ear when using the speakerphone feature.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

I have a Samsung Stride - SCH-R330 series. I would like to increase the volume so I can hear people talking to me-please tell me how?

asked 3 years, 11 months ago
Anonymous
virginia
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You just have to press the volume up button at the left side of the phone to adjust the voice volume during a call.
answered 3 years, 11 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I set my phone to be able to send multiple slide texts?

asked 3 years, 11 months ago
starblazen
Fredonia Ks
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings!
Pertaining to your query, the phone doesn’t have the capability to send out multiple slide texts, and also when you are sending out an mms message it is being filtered by the Network Provider and the allowable size will be 50 kb for picture messages.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 11 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

If the only way to transfer pics is with Bluetooth,then why is a USB cord even made for this model?

asked 3 years, 11 months ago
luttrelltnguy
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are two (2) kinds of USB cords; one is for charging and transferring files and the other kind is for charging only. As I have checked the SCH-R330 (Stride) Box Contents, it came with Standard Battery, Travel Charger (Micro USB) and Printed Materials : User Guide. The SAMSUNG Travel Charger (Micro USB) can be plugged into any standard wall outlet and can be connected to a computer to charge it only and not for the use of transferring files.
answered 3 years, 11 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do you activate speakerphone feature?

asked 3 years, 11 months ago
angmhester
Lone Tree
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here's how to enable or disable the speakerphone feature of the SCH-R330.

While in call press the right soft key for Options and select Speaker On (7) to turn on the Speaker Phone, or Speaker Off (7) if it currently is turned on.

Warning: Due to higher volume levels, do not place the phone near your ear when using the speakerphone feature.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How can I download my own edited MP3 ringtone?

I have tried to send an MP3 file from my computer e-mail to the phone and, even though I've tried three clip lengths (30 sec, 17 sec, 12 sec) the e-mail always comes back undeliverable because of size. What is the largest file size I can send to this phone? I cannot find this info in the user manual. In fact, there is nothing at all about downloading sound files.
asked 3 years, 11 months ago
janetp721
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As i have checked with my resources, You can only transfer MP3 file from a bluetooth enabled device to the SCH-R330 (Stride)
To transfer MP3 files From a PC, via a Bluetooth adaptor, to the Samsung phone follow the steps below:

On the Samsung phone

While in standby mode, turn Bluetooth On
Change the phone’s Bluetooth visibility to On
On the PC

Connect the Bluetooth adaptor to the PC’s USB port
Search for Bluetooth devices
Select the US Cellular SCH-R330 (Stride) to pair with the PC
Exchange PIN code(s) on both the PC & phone to pair devices (default pass code is “0000”)
Using Windows explorer, locate desired MP3 file
Right click on the MP3 file
Select send to Bluetooth then select the US Cellular SCH-R330 (Stride) phone
On the Samsung phone

Accept incoming data from the PC

Note: For information or assistance related to configuration, specifications and instructions of the Non-Samsung device please contact the manufacturer of said device.
answered 3 years, 11 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do you transfer images from a samsung stride to the computer?

I have a usb cord hooked to the phone and a mac computer, but the computer and the phone are not recognizing each other. Do I need software for an image transfer, or should it just work by hooking up the phone?
asked 3 years, 11 months ago
nmorel
NH
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, to transfer pictures, via Bluetooth, to another Bluetooth capable computer using Samsung Stride follow the steps below:

1. Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device.
2. From the standby screen, press the OK button for Menu.
3. Select Multimedia.
4. Select My Images (2).
5. Highlight the desired picture, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1).
8. Select Via Bluetooth (2).
9. Press the left soft key for Done.
10. With the Bluetooth device highlighted, press the OK button.
11. Press the left soft key for Yes at the Connect To: prompt.
12. Accept exchanging files on the other Bluetooth device.

Happy Holidays.
answered 3 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do I charge up my cellphone?

asked 3 years, 11 months ago
gracie246810
at home
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Your phone is powered by a rechargeable standard Li-Ion battery. Only use Samsung-approved charging devices and batteries.

Samsung accessories are designed to maximize battery life. Use of other accessories may invalidate your warranty and may cause damage.

Use the Travel Adapter.
The travel adapter rapidly charges your phone from any 120/220 VAC outlet.

1. Plug the large end of the Travel Adapter into a standard 120 VAC or 220 VAC wall outlet.

Important!: For connection to an electrical supply not located in North America, you must use an adaptor of the proper configuration for the power outlet. Use of the wrong adapter could damage your phone and void your warranty.

2. Insert the smaller end of the Travel Adapter into the charger/accessory connector on the lower right side of your phone.

Important!: You must unplug the adapter before removing the battery from the phone during charging to avoid damage.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I get my photos on to my computer without an available usb adapter?

The charger port will not accept any usb that I can find like a motorola phone does?
asked 3 years, 10 months ago
predrol
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. You may try to look for a compatible usb data cable on our website for your Samsung Stride (SCH-R330) phone. It is important for you to use a compatible accessory to prevent any internal damages that may cause by using any third party hardware, software or accessories. You may also ask your service provider if they can offer a compatible usb cable for your handset to do this process.

Happy Holidays!
answered 3 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I disable getting data calls with "777" ? What is the purpose of this?

asked 3 years, 10 months ago
Sandroid
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

If you don't want to use the data calls with 777, we would highly recommend calling your Service Provider to inquire if they have configurable options to disable it.

Have a good day.
answered 3 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Can my Samsung Stride cell phone capable of downloading photos to my computer? If so what harware is required?

asked 3 years, 10 months ago
jrezab
on Samsung Stride™ Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Samsung does not offer a software/program that would allow this capability.

The option that I can give you if you intend to transfer photos to your computer is to send it to an Online Album.

This Online Album can be activated on your account through your Wireless Provider's server.
answered 3 years, 10 months ago
Samsung4
0points
0out of 0found this answer helpful.
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