Looking for Answers about samsung Samsung Stride™ Cell Phone?

Hi there,

Thanks for reaching out to us for support.

In regards to your question, please refer to the link below, which provides steps on delete sounds from your device.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=690&AT_ID=231154

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support

Hi there!

Thank you for your inquiry. reagarding your concern, you may turn off this option on your phone by changing voice settings, please follow the step provided below.

1. In Standby mode, press Menu, then select Tools.
2. From the Tools menu, select Voice SVC > Voice Settings.
3. From the Voice Settings menu, select Choice Lists. The available options are:
• Automatic — Vsuite displays a choice list only when it does not recognize a spoken name or number.
• Always On — Vsuite always displays a choice list, even when there is only one choice.
• Always Off — Vsuite never displays a choice list.
4. Select your option you want to set on your phone.

We thank you for your patronage of Samsung products. Have a good day.

When you are on the phone call press the top right menu button labled options, then press 7 and choose on.

I plugged the phone into my Windows 7 64bit laptop. Windows showed me a message that the driver install failed and a link to Samsung to download and run the install of the software. I tried 4 times, with no success. I looked all over the Samsung site on my own, even after filling out the registration information and could find no software other than a owner's manual. What's up with that? I think I will be returning my phone within the 30 day trial period to USCellular and pick out a better phone. I see absolutely no way possible to do what it is that you want to do on this phone on your own. I did have the store transfer phone numbers/names and pictures from my other phone and turned on the Free MyContacts Backup app through EasyEdge.

I tried calling my cell provider, & they tried some of the same phone tools mentioned above, but the did not work. It must be some phone setting I am trying to get it to just ring too.

Hi LMASSEY1.

Thank you for your inquiry. Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

 Configuring your Voicemail for the first time
 Desire to change the greeting
 Unsure of the password
 Wish to change the password
 Would like to know how to access your voicemail from another phone

Thank you for your continued interest in Samsung products. Have a great day.

Hi there rudyjohn!

Thank you for taking the time to inform us of the issue/s concerning your Samsung product.

*Warning!*
Doing a reset on the phone will delete informations that is stored on the phone

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the soft reset won’t work, we would be glad to give you further assistance in (issue). Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Try using bluetooth.

Hello and thanks for reaching out!

Try following the steps below:

After hooking up your phone to the computer, you will see the USB symbol in the "communicator line" (at the top of your display). Pull this down by touching and sliding it down. select "USB connected", another window appears, select "Mount". You should now be able to view, move, access files on your phone and pc.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!

Hi Lynette-

Thank you for the inquiry. To transfer pictures, via Bluetooth, to another Bluetooth device follow the steps below:

1.Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
2.From the standby screen, press the OK button for Menu
3.Select Multimedia
4.Select My Images (2)
5.Highlight the desired picture, using the navigation keys
6.Press the right soft key for Options
7.Select Send (1)
8.Select Via Bluetooth (2)
9.Press the left soft key for Done
10.With the Bluetooth device highlighted, press the OK button
11.Press the left soft key for Yes at the Connect To: prompt
12.Accept exchanging files on the other Bluetooth device

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
facebook.com/SamsungService

Thank you for your continued interest in Samsung products.

Hi there!

Thanks for your question! Voicemail allows callers to leave voice messages, which can be retrieved any time.

Note: Once your Voicemail account has been set up, you can use the Voicemail folder (under the Message menu) to view details of voice messages in your Voicemail box.

1. In Standby mode, press and hold the 1 key or dial your own mobile number to dial Voicemail.
2. Follow the prompts in the new user tutorial to setup your mail box

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

*86 and then your password

Hi DeltaSnipe!

The phone doesn't require a software to transfer pictures.

As configured, you can transfer pictures or videos between your phone and your computer via Bluetooth.

To transfer pictures, via Bluetooth to another Bluetooth device, follow the steps below:

Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
From the standby screen, press the OK button for Menu
Select Multimedia
Select My Images (2)
Highlight the desired picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Via Bluetooth (2)
Press the left soft key for Done
With the Bluetooth device highlighted, press the OK button
Press the left soft key for Yes at the Connect To: prompt
Accept exchanging files on the other Bluetooth device.

Thanks for writing us here at Samsung!

Samsung Technical Support Team

The only way to download or to transfer pictures to PC is via Bluetooth to another Bluetooth device, follow the steps below:

Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
From the standby screen, press the OK button for Menu
Select Multimedia
Select My Images (2)
Highlight the desired picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Via Bluetooth (2)
Press the left soft key for Done
With the Bluetooth device highlighted, press the OK button
Press the left soft key for Yes at the Connect To: prompt
Accept exchanging files on the other Bluetooth device

Here's how to enable or disable the speakerphone feature of the SCH-R330.

While in call press the right soft key for Options and select Speaker On (7) to turn on the Speaker Phone, or Speaker Off (7) if it currently is turned on.

Warning: Due to higher volume levels, do not place the phone near your ear when using the speakerphone feature.

As i have checked with my resources, You can only transfer MP3 file from a bluetooth enabled device to the SCH-R330 (Stride)
To transfer MP3 files From a PC, via a Bluetooth adaptor, to the Samsung phone follow the steps below:

On the Samsung phone

While in standby mode, turn Bluetooth On
Change the phone’s Bluetooth visibility to On
On the PC

Connect the Bluetooth adaptor to the PC’s USB port
Search for Bluetooth devices
Select the US Cellular SCH-R330 (Stride) to pair with the PC
Exchange PIN code(s) on both the PC & phone to pair devices (default pass code is “0000”)
Using Windows explorer, locate desired MP3 file
Right click on the MP3 file
Select send to Bluetooth then select the US Cellular SCH-R330 (Stride) phone
On the Samsung phone

Accept incoming data from the PC

Note: For information or assistance related to configuration, specifications and instructions of the Non-Samsung device please contact the manufacturer of said device.

Thank you your inquiry, As i checked with my resources you can send picture from your phone to your pc via bluetooth as follows.

Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device
From the standby screen, press the OK button for Menu
Select Multimedia
Select My Images (2)
Highlight the desired picture, using the navigation keys
Press the right soft key for Options
Select Send (1)
Select Via Bluetooth (2)
Press the left soft key for Done
With the Bluetooth device highlighted, press the OK button
Press the left soft key for Yes at the Connect To: prompt
Accept exchanging files on the other Bluetooth device

Note: sometimes pc doesnt have internal bluetooth installed, however you can use a bluetooth dongle connected via USB so you can connect with your phone. your phone does not support software to connect via data cable.

you can also send pictures via online album depending on your service provider as follows

While in standby mode, press the left soft key for Messages
Select Send Message (1)
Select Picture Message (2)
Press the right soft key for Add
Online Albums (4)
For recipients saved to your account on service providers network
press the OK button
Enter Subject text, using the keypad (up to 80 characters)
Enter Message text, using the keypad (up to 1000 characters)
Highlight Picture then press the left soft key for Images
Highlight desired photo to send, using the navigation keys
Press the OK button to add the photo to message
Highlight Sound then press the left soft key for Sounds
Highlight the desired Sound, using the navigation keys
Press the OK button to add the Sound to the Picture Message
Press the OK button to Send the Picture Message

sincerely,
Technical Support

While in call press the right soft key for Options and select Speaker ON to turn on the Speaker Phone, or Speaker OFF if it currently is turned on.

Hi, to transfer pictures, via Bluetooth, to another Bluetooth capable computer using Samsung Stride follow the steps below:

1. Pair the US Cellular SCH-R330 (Stride) handset with the other Bluetooth device.
2. From the standby screen, press the OK button for Menu.
3. Select Multimedia.
4. Select My Images (2).
5. Highlight the desired picture, using the navigation keys.
6. Press the right soft key for Options.
7. Select Send (1).
8. Select Via Bluetooth (2).
9. Press the left soft key for Done.
10. With the Bluetooth device highlighted, press the OK button.
11. Press the left soft key for Yes at the Connect To: prompt.
12. Accept exchanging files on the other Bluetooth device.

Happy Holidays.

Hi there!

Thank you for your inquiry. You may try to look for a compatible usb data cable on our website for your Samsung Stride (SCH-R330) phone. It is important for you to use a compatible accessory to prevent any internal damages that may cause by using any third party hardware, software or accessories. You may also ask your service provider if they can offer a compatible usb cable for your handset to do this process.

Happy Holidays!