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Customer Questions & Answers for
SCH-M828C

Customer Questions & Answers:
384 Questions
 | 
394 Answers

Questions & Answers for samsung SCH-M828C

Question

where are my antennas located on the back of my phone

asked 2 years, 7 months ago
jbarrs
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

1

hello i just purchsed a new sansung galaxy precedent and i am having alot of trouble getting it activated with the serial number . i need help !
asked 2 years, 7 months ago
lilyella
mississippi
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi lilyella,

Thank you for your inquiry. We understand your concern about activating your phone with the serial number. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Does my precedent how auto zoom on the camera, if not can i get a camera from the app store and use it as a default camera?

I downloaded a app that reads bar codes and it requires the camera to have auto zoom i was wondering if my default camera did already have it and if not can i get a camera from the app store that has auto zoom and use it as a default camera?
asked 2 years, 7 months ago
axley8671
tennessee
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device. Please search the Android Market for a possible app.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

battery

My Samsung Precedent keeps displaying a message when i plug the charger in...I am using the correct charger and all my outlets are fine. The error message says "non supported battery,please see user manual"....does this mean I got a bad battery?
asked 2 years, 7 months ago
Meche
Morganton,NC
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out!

I suggest trying a different charger and outlet before we assume the phone is to blame. If you are still experiencing difficulties feel free to contact us again.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

phone doesnt ring

asked 2 years, 7 months ago
worlddevour2112
livingston,tx.
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do i turn swype on and off?

Somehow I got swype turned on, but how can i turn it ON AND OFF???
asked 2 years, 7 months ago
ourpeanuts2
Illinois
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

ow ccan I unlock my phone?

I have locked my phone with password protection and forgot the password, can I have your assistance for a password recovery to be able to use my phone?
asked 2 years, 6 months ago
Radical1
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I restrict a Number from contacting me?

asked 2 years, 6 months ago
lilnecs
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I assign ringtones to a specific contact?

I would like to assign a specific ringtone to some of my contacts. Can I do this on this phone?
asked 2 years, 6 months ago
Olympus
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

phone reset

When you reset your phone does the information stay on the sd card?
asked 2 years, 6 months ago
kls59
ky
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I transfer contacts from a Nokia E71 to the Samsun Galaxy Precedent?

asked 2 years, 6 months ago
alstout5
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Extend battery life

How do I extend the life of my battery? I have to charge it during the day after charging all night. I don't use it that much.
asked 2 years, 5 months ago
Carolek
Georgia
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 5 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

how do i swap out a 2gb micro data card with a 16gb card

asked 2 years, 5 months ago
diggerm8
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thank you for reaching out!

Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 5 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

message="Low on Space."

My available space is 14.24 MB. I have deleted everything but what is necessary and still get this message. I get this message regarding my text messages also, even though I have only one stored. What do I do?
asked 2 years, 4 months ago
Carolek
Georgia
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 4 months ago
SamsungTech05
-1point
0out of 1found this answer helpful.
Question

how do i get my contacts names to show up in messaging?

i synced my contacts from my facebook onto my galaxy precedent, but if anyone texts me or i message anyone from my phone their name doesn't show up in messaging. what can i do to fix this?
asked 2 years, 3 months ago
shanezzz
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 3 months ago
SamsungTech05
0points
0out of 0found this answer helpful.
Question

why do'es if freez up all the time

I just bought this phone last week . It freezes up all the time from day one is this normal. Makes me question the quality and reliability of all samsung products
asked 2 years, 3 months ago
MrBri
Lakewood, Washington
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Sorry you are having issues. I suggest clearing your cache and data as often as possible. Also, exiting all running applications often will not only help with battery life, but will also keep your device running smoothly. Be wary of downloading various applications as well. Some can detrimentally affect your phones performance.

If you need additional assistance, feel free to ask us on Twitter @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 3 months ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

FORGOT MY 4 DIGIT UNLOCK CODE

I FORGOT MY 4 DIGIT UNLOCK CODE IS THER ANY WAY ONE CAN BYPASS IT
asked 2 years, 3 months ago
LINDA81
Modesto, CA, USA
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out!

Sorry about that! Try the default code 0000 or the last 4 digits of your phone number. If that does not work, you will have to reach out to your service provider for additional assistance. Sorry for any inconveniences!

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 3 months ago
SamsungTech05
-1point
0out of 1found this answer helpful.
Question

Help with SD Card

Can anyone tell me what is the maximum size of SD card that I can put in my Prescedent M828C phone. I have a 32 GB, but cannot save anything to the SD card. The SD card is recognized by my computer and I can read & write to it from the computer, but not when it is in the phone.

Any suggestions??? Don't tell me to contact Straight Talk because their troubleshooting does not help. It has not worked since I had to do a complete factory reset on my phone (at their instruction)
asked 2 years, 3 months ago
BlueEagle2001
Huntsville, AL
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out!

Unfortunately, we do not have the appropriate resources to support this device. Straight Talk provides direct support for all Samsung devices they carry. http://bit.ly/J1KeLU or http://bit.ly/AhELY4

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 3 months ago
SamsungTech05
0points
0out of 0found this answer helpful.
Question

Whenever i switch on my samsung mobile, it sends a message automatically.

i have a samsung basic mobile, whenever i switch it on, it sends a message to my other number(doesnt matter in which mobile i have kept the other sim). in message it is written that PLEASE KEEP THIS MESSAGE IMEI 123456789.....
thus whatsoever the sim is there in that basic mobile, i would send the message to the other sim number. please help me out
asked 2 years, 1 month ago
HJtheGreat
BID
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi HJtheGreat,

Thank you for your inquiry. We understand that when you turn on your Samsung basic mobile, a message saying that "Please keep this message IMEI 123456789...." is sent to your other number. We do apologize for the inconvenience this might have caused you.

We did not receive enough information regarding the concern for which you have requested assistance. Please send us another email inquiry with additional information regarding the concern about which you are inquiring, so that we may better assist you.

What is the model number of your Samsung basic mobile?

The model number is located at the back of your phone, underneath the battery. You may also check the box of the phone or the proof of purchase.

We look forward to your response.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i master reset my phone?

my phone is locked and i dont remember my google account password or username?
asked 2 years, 1 month ago
black2828
Laurens, SC 29360, USA
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi black2828,

Thank you for your inquiry. We understand that your SCH-M828C is locked and you don't remember your google password or username. We're sorry to hear that.

Questions concerning the use of your handset are best addressed through your service provider.

StraightTalk Support Number: 1-877-430-2355

We thank you for your patronage of Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
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