Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Why my phone keep telling me that my storage space is getting low?
I spoke with a representive once before about me not receiving text messages. I as told that I needed to uninstall some app and move some to sd card. It helped at that time but now I'm getting that message again and there are no apps in the phone nor has any updates been made. Where is my storage space going? How do I prevent this problem in the future?
Regarding your concern, please try to delete apps that you don’t use as well as delete your browser history/cookies/data/cache as well as your Android Market cache to free up space.
If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.
I just bought this phone, and as of right now I hate it.The keyboard is way to small for an adult size finger.It types words that Im not trying to type,the screen keeps locking making it hard to end phonecalls fast. How do I find out how to use this phone?The booklet is limited to basic functions.
Hi My VR doesn't seem to work right when I open it through messaging on the phone. It seems to be in another language altho I have all my preferences set to English. when I use the Android VR feature that is connected to the google bar on the homescreen the VR works fine. Ideas?