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Customer Questions & Answers for
SCH-M828C

Customer Questions & Answers:
384 Questions
 | 
394 Answers

Questions & Answers for samsung SCH-M828C

Question

HOW DO I GET A PRINT OUT OF WHAT ALL THE ICONS AND SCREEN ITEMS REALLY MEAN?

asked 3 years, 1 month ago
farrellkevinr
work
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 1 month ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Does the precedent support adobe flash, if so, its not in the app market for android and I need to know where to get it

asked 3 years, 1 month ago
atchison13
colorado
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is in the app market, under free apps, and yes it supports adobe. For adobe to show up in the app market, under free apps, you have to have a registered google/gmail account and be logged in.
answered 2 years, 8 months ago
JTRich4
Madisonville, KY
0points
0out of 0found this answer helpful.
Question

HOW DO I SYNC FROM MY CONTACTS ON OUTLOOK TO MY PHONE

I AM USING KIES.
asked 3 years, 1 month ago
Anonymous
HOME
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 1 month ago
Samsung10
0points
0out of 0found this answer helpful.
Question

what do the icons mean in the top left corner

asked 3 years, 1 month ago
pennysue
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

Feel free to ask us anything on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

HOW DO I KEEP MY PHONE FROM LOCKING AFTER I HIT SEND TO MAKE A CALL.

THIS IS THE ONLY UNCOOL THING ABOUT THIS PHONE.....BUT ITS A BIGGIE.
asked 3 years, 1 month ago
POPPAROACH
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the attached photo below for steps on doing so.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
Image(s)
User submitted image
answered 3 years, 1 month ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

why won't my phone ring when I get an incoming call?

I've checked settings to make sure I have my ringer on and the volume up, but it won't ring through. The people who call me say it only rings once and then goes straight to voicemail.
asked 3 years ago
rubyamm
zephyrhills, fl
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 3 years ago
SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

How do I clear call log?

SCHM828C
asked 3 years ago
PennyJ
New england
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the inquiry. To delete all call logs follow the steps below:

1.From standby press the Menu key
2.Select Call Records (2)
3.Select Delete All (5)
4.Highlight All Calls and press the OK key to populate its checkbox
5.Press the Delete key
6.Press the Yes key to confirm

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
facebook.com/SamsungService

Thank you for your continued interest in Samsung products.
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you get the head phones to work on the Galaxy Precedent?

asked 3 years ago
mike012182
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This issue is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

I assume this is a cdma phone

I know it supports 3g but does it also support the old edge format?
asked 3 years ago
repeatinglimbo
Minnesott Beach NC
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do i set up.. ad-hoc network, use my wifi on my samsung t.v., also how to view my phone on my t.v. while connected

I have a samsung led smart t.v . model number un40d6500.
I also have the samsung galaxy precedent smart phone with 2.2 android
I have no problem connecting the phone to my t.v.,how ever a question keeps popping up asking me to creat an: ad-Hoc network.. i dont know what that is... also was wondering if my t.v. was able to use my internet connection off of my phone, or the wifii avail on my phone to pick up an internet signal so i am able to use the fetures on my t.v.... my wifii avail in my area doest have a very strong signal,, was wondering if my phone whould be any help...and if i have my phone connection to my t,v how can i view what im doing on my phone on the screen of the t.v. for example.. if i was on youtube and wanted to watch it on my t.v. thru my phone is that possible.. oh please i hope u can help me..what info they sell u withe the phone isnt enoght to function this phone properly
asked 3 years ago
Anonymous
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Where are my text messages?

Why can't I locate incoming texts? My outgoing shows "sent", but the recipients say they never receive the messages. This phone is no good to me, if I can't text. I need to know why there are absolutely no instructions regarding texts. Help me locate my messages and help me figure out why they are not visible on my phone. I've done everything possible, but cannot find anything related to messages, other than the texts I allegedly send out.
asked 3 years ago
fingerssfv
Los Angeles
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Is there is a way to delete all contacts at once on the Galaxy Precedent phone?

asked 3 years ago
twagent777
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Why don't all my contacts show up when i browse through them.

i added about half my numbers b4 the phone was activated and they are still there but when i try and add them now that it is activated they do not show up until i search and then say search all contacts.
asked 3 years ago
CoachJTuck
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

HOW DO YOU HARD RESET THE PHONE

asked 3 years, 1 month ago
WILDELOVE2
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

My Samsung Galaxy Precedent isn't saving my contacts, how do I do this, after following the directions?

I have followed the directions via Straightalk interactive. I have followed the directions via the handbook. It says I don't have any saved contacts. Oddly enough, I can search for it, and find it; I can even favorite it. But it will not show up on my contacts list. Nothing shows up. Help?!
asked 3 years, 1 month ago
mamalawmaster
Middleburg, Fl
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years, 1 month ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

how do I disable the screen lock

asked 3 years, 1 month ago
tomboy
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the attached photo below for steps on doing so.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
Image(s)
User submitted image
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you delete the frequently contacted list under the favorites tab?

I would like to be able to delete the frequently contacted list under the favorites tab, but I cannot. Please update the software to allow this feature.
asked 3 years, 1 month ago
fatman08
on SCH-M828C
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years ago
Samsung10
-2points
0out of 2found this answer helpful.
Question

How do I save pictures from picture text messages to my Galaxy precendent ?

asked 3 years, 1 month ago
Butchf63
58201
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Keyboard size?

How do I make my keyboard bigger? Sometimes when I go to type the keyboard is big then others it is normal size, I want it to stay the larger size at all times. Please help
asked 3 years, 1 month ago
dj22
lexington, ky
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 3 years ago
Samsung10
0points
0out of 0found this answer helpful.
Question

will this phone have a gingerbread update at all,galaxy precedent

asked 3 years, 1 month ago
Anonymous
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for reaching out!

Unfortunately, we do not have any information as to when or if the Precedent will be getting Gingerbread but please check back for updates or visit www.samsung.com for news.

If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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